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12/25/2017 12/26/2017
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    Hotel Mercure Sevilla Havane

    Trocadero 55 e Prado y Zulueta Habana, Havana 19260, Cuba
    Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here
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    12/25/2017 12/26/2017
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    Traveler (2385)
    Room & Suite (527)
    Dining (266)
    • Excellent20%
    • Very good42%
    • Average24%
    • Poor10%
    • Terrible4%
    Travelers talk about
    “top floor” (162 reviews)
    “live music” (143 reviews)
    “al capone” (65 reviews)
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Meeting Rooms
    Dry Cleaning
    Rooftop Terrace
    3.5 Star Hotel
    All hotel details
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    Dec 25Dec 26
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (3,651)
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    1 - 5 of 1,324 reviews

    Reviewed yesterday

    Havana’s Mercure Sevilla (as several other reviewers have said) isn’t very much like the world’s other Mercure hotels. The old building in which it’s located could use quite a lot of work, including a basic plumbing upgrade. There _was_ hot water in my room, but...More

    Thank wintersc
    Reviewed 5 days ago

    We were not staying in Hotel Sevilla but for a week we were spending every evening there an hour with a coffee or beer around midnight to check mails and other things on the internet. We enjoyed the service, the drinks, the music and the...More

    Thank Andreas N
    Response from Sylvain C, Director General at Hotel Mercure Sevilla HavaneResponded 2 days ago

    Dear Andreas N, We very much appreciate all your thoughts. We are pleased that you have chosen our hotel to spend some time and enjoyed our music. Having noted all your comments, rest assured that we are addressing that matter that certainly does not reflect...More

    Reviewed 5 days ago via mobile

    I stayed here for three nights and I believe that this hotel is one of the better in Havana. Mattress not the best and did get a dirty towel one day. Food is ok for the free breakfast and at the snack bar but for...More

    Thank Eric W
    Response from Sylvain C, Director General at Hotel Mercure Sevilla HavaneResponded 2 days ago

    Dear Eric W, We are so glad you had an enjoyable time with us. We very much appreciate the feedback and we hope to see you again soon. I would like to invite all future guests to write to me at the following email address...More

    A TripAdvisor Member
    Reviewed 5 days ago via mobile

    Best location it is located in the heat of Havana old city, it’s not luxury hotel but it has a beautiful bar where you can relax and use internet. Friendly staff and from there you can access to tourist attraction easily such as el capital,...More

    Thank A TripAdvisor Member
    Response from Sylvain C, Director General at Hotel Mercure Sevilla HavaneResponded 2 days ago

    Hello, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back. I would like to invite all future guests to write to me at the following email address for any special request...More

    Reviewed 1 week ago

    This hotel is centrally located very close to the fabulous art museum. The wi-fi is very good and the bar area provides daily music and entertainment. Good service. It is a nice cool spot to stop into to check your email!More

    1  Thank Jean G
    Response from Sylvain C, Director General at Hotel Mercure Sevilla HavaneResponded 1 week ago

    Dear Jean G, I’m so glad that you had an enjoyable time during your stay with us. I hope we can welcome you back to the property in the near future. I would like to invite all future guests to write to me at the...More

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    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • $143 - $382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Best Value Hotel in Havana
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, HotelsClick, Hotels.com, Cancelon, Evoline ltd and TravelUp so you can book your Hotel Mercure Sevilla Havane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
    • Also Known As
    • Mercure Sevilla Havane ,
    • Mercure Hotel Havana ,
    • Mercure Havana ,
    • Havana Hotel Sevilla ,
    • Hotel Sevilla Havana
    Add Photo Photos
    Traveler (2385)
    Room & Suite (527)
    Dining (266)
    Pool & Beach (105)
    Hotel & Grounds (1388)
    Bathroom (85)
    Family and Play Areas (31)
    Business Center & Event Rooms (6)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Bryn G
    December 7, 2017|
    AnswerShow all 6 answers
    Response from Sylvain C | Property representative |
    you can contact me directly : H1870-GM@accor. com
    Google Translation
    Natalie S
    November 14, 2017|
    Response from jennieBristol | Reviewed this property |
    Look on the Tripadvisor reviews of the hotel - the hotel manager gives his email address in his responses. We emailed him directly & he sorted out our queries brilliantly & then we met him at the managers drinks reception... More
    Dave D
    November 14, 2017|
    AnswerShow all 7 answers
    Response from Sylvain C | Property representative |
    It is impossible to pay anything in all Cuba with American card due to USA Embargo. The only way is to go through travel agency, booking or Expedia. You can book with accorhotels to get the best rate. You can write you... More
    Google Translation
    Room Tips
    "Avoid any of the rooms near the elevator shaft as we had noises every night in room 301"
    Read review
    "We had a corner room on the 8th floor. Really quiet and great views"
    Read review
    "Avoid one next to the lifts"
    Read review
    "High floor, eat in 9th floor dining room."
    Read review
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