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Casa Mary y Miguel

#289 of 699 B&Bs / Inns in Havana
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Travel Alert: Licensing Restrictions Apply More details
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90 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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glendale, ca.
Reviewed 4 days ago NEW

With deep regret, I must withdraw the previous favorable recommendation given in my Cuba guidebook, "4 Americans in Cuba." The charismatic and efficient Mary is devoting all of her time to the justifiably popular Archangel Cafe. The casa suffers. We chose the "garden room" because it is the quietest. The room is small, but the high ceiling helps. The windowless...

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Thank Esopstables
Toronto, Canada
Reviewed 4 weeks ago

I'm not sure if this is the right place to review, but we stayed in a room across the street which was arranged by this casa and we paid them. When we arrived we had to wait a little (which was fine because we were early), but they offered us a free espresso for the wait regardless. Overall it was...

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Thank BVW2014
Canada
Reviewed March 30, 2017

Seasoned casa particular guest here, never given a 1 star but unfortunately this one deserves it. Had to move rooms as the original one was above the cafe and very noisy. Also the toilet was broken and it took the patron several hours to come repair it for us. We moved to a nicer room beside the inner courtyard which...

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Thank Nerissa H
hsmukler, Guest Relations Manager at Casa Mary y Miguel, responded to this review

Nerissa, You are absolute right, we got overwhelmed and screwed up!!! Effective immediately we will NOT be using that upstairs room until we correct EVERY issue that you raised in your Trip Advisor review. We appreciate your honest reaction and apologize for your bad experience. We definitely will fix this and get it right!!!

London
Reviewed March 14, 2017

We cut short our stay from 3 nights to 2 as we were so uncomfortable. Although other rooms may be better in this prettily decorated casa, ours was directly above the café at the front - noisy, hot, and awkward to access via the café. The bathroom was terrible - door fallen to bits, poor water supply for the shower...

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Thank LondonRoadhog
hsmukler, Guest Relations Manager at Casa Mary y Miguel, responded to this review

Londonroadhog We are so very sorry that you had an unsatisfactory experience at our Casa. As you can see from our other reviews we have NEVER received anything lower than 4 stars and the room you stayed in is one of our most popular and most recently redecorated. During the mornings the Cafe and street get busy, but that all...

Reviewed October 28, 2016 via mobile

This house was nothing short of home for two weeks! Mary, Miguel and the rest of the family are the most welcoming, kind and extraordinary people! Most of the time you don't even have to ask and they make things happen for you! Returning to them is not an if, simply a when!!!

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Thank 344blankas
Reviewed October 9, 2016

We stayed one night and we regret this was only one night. Our room was tastefully decorated (an Underwood typewriter, carefully chosen porcelain figurines, wooden furniture, mirrors, beautiful lamps), the bed was just wonderful - wide and comfy. The flush in the toilet did not work properly but we were told about that beforehand. Also the water pressure under the...

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Thank Dominika K
Izmir, Turkey
Reviewed February 7, 2016

A comfortable casa at a perfect location in the city. All the attractions in walking distance. Mary, Miguel, their 2 sons, Mary's mother and other staff are very kind and helpful. Ask for a room at the back, as the one in front can be noisy. Although the rooms are very comfortable (we stayed in two different rooms), water is...

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Thank Figen D
Victoria, Canada
Reviewed January 3, 2016

We spent five nights at Casa Mary y Miguel. Our hosts Mary y Miguel and their son Joel were friendly and helpful. The location is great. It was a short walk to the malecon, Centro and slightly longer walk to Vieja. The Casa was clean and comfortable with a very modern, private bathroom. The evening meal was delicious, the drinks...

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Thank Bob F
London, United Kingdom
Reviewed November 12, 2015

Miguel made this stay what it was for us. He is the loveliest chap. Doesn't speak English and I don't speak Spanish but we made it work. He arranged us for his friend who has an amazing old taxi to take us down to Trinidad and greeted us like an old friend when we returned. The room was fine -...

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Thank Kate E
A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
4 helpful votes
Reviewed October 28, 2015 via mobile

We stayed with Mary and Miguel for 7 nights while in Havana and absolutely couldn't have been happier. Our room was cheap, clean, comfortable and air conditioned. Walking distance to both Havana vieja and vedado, was a confronting looking neighbourhood when we first got there but it's absolutely safe as houses, walk around the streets at midnight, do whatever.

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1Thank A TripAdvisor Member
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
PAYPAL ACCEPTED. Located in one of the most convenient places in the center of the city, a few meters from the Music House and a short walk from the traditional Havana seafront, the Capital Building, Paseo del Prado, the Fine Arts Museum and Old Havana's Historical Center makes our house the ideal starting point for your tourist visit. NOW OPEN! Our new Cafe Arcangel a European style coffee bar right next door to the Casa. ... more   less 

Additional Information about Casa Mary y Miguel

Address: Concordia 57 | e/ Galiano & Aguila, Havana 10400, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $25 - $30 (Based on Average Rates for a Standard Room)
Number of rooms: 3
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Questions & Answers

Here's what travelers have asked, with answers from Casa Mary y Miguel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not stay in the upstairs room.”
nerissah2017, Mar 30, 2017 | Read review
“Avoid the room directly above the cafe - it's hot and noisy. Try the rear rooms off the courtyard.”
LondonRoadhog, Mar 14, 2017 | Read review
“Ask for showing you habitation no 5 - it seems more quiet that room above Cafe Arcangel (still, both are worth staying in).”
, Oct 9, 2016 | Read review
“The front room can be noisy.”
  • One of the back rooms - big and beautiful and quiet.
  • Front room - big and beautiful, but can be noisy.
FigenD_11, Feb 7, 2016 | Read review
“There are plenty of different rooms available. We were a group of 5 guys and each of us had our own bed. There was a bathroom and shower in every room too. It was a comfortable stay for sure.”
Nando7surf, Jan 13, 2014 | Read review
5 of 5
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