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Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

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#8 of 77 Hotels in Havana
Certificate of Excellence
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Hotel Palacio del Marques de San Felipe y Santiago de Bejucal
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394 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Sydney
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a great hotel in a perfect position on the square.You can walk everywhere to bars and restaurants.The staff are great and nothing is a problem.We had an early flight and they organised a cab with no problems The room was 4 star as expected.We paid top price but it was worth it!

Helpful?
Thank Frenchie0209
Knowle, United Kingdom
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful building and perfect location for old square and around. Front of house staff brusque but very helpful mostly. Welcome drink was welcome! We had tried to upgrade before our visit as some reviews inferred small rooms etc but we hadn't heard - on checking in we were told we could have a suite that night for no extra cost... More 

Helpful?
1 Thank Sharon&Joe
Chicago, Illinois
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the first hotel in which we stayed in Cuba. We slept fine on the twin size beds. The room was neat and like most hotels in Cuba, are more like U.S. motels. The hotel only provided two bath size towels. You will not get a face towel. We only ate breakfast at the hotel and it was good.... More 

Helpful?
Thank LittlePampu
Melbourne
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is in a fabulous spot and is in walking distance to everthing around Old Havana. Room had a musty damp smell that you did get used. Room was comfortable and A/C worked well which was great after a hot day. Breakfast was okay but lacked flavours Westerners are used to. I found the staff friendly enough and helpful... More 

Helpful?
Thank natstravel40
Göteborg
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I will start saying that Cuba is not ordinary place when it comes to value for money and quality standards. A 5 star hotel in Havana cost likewise a 4 star in a West European capital and offers the standards of a 3-4 star in a West European capital. When it comes to this specific hotel: 1) the whole structure... More 

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1 Thank GiovannaSweden
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on our last night in Cuba before returning home. Great rooms, comfortable beds, good cocktails, good food, and a great selection at breakfast. The open courtyard that forms the bar area always has a lovely cool breeze blowing through it. Location (right on San Francisco Square) is great for exploring Old Havana The shower... More 

Helpful?
1 Thank rkc527
Curitiba, PR
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located at an old and historical building that was renovated, in Vieja Havana. The hotel is very good, with good rooms and good a la carte breakfast (included). From the hotel, you can walk for everywhere in the old city of Havana.

Helpful?
1 Thank Adriana Z
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2016

We enjoyed staying in this hotel. It is a clean, well maintained establishment, with polite and helpful staff, and great location. We were very happy with our choice and it is located directly in the old Havana. Ask for the rooms facing the main squire and on the first floor. Note: in Cuba there is NO FREE WI-FI anywhere. One... More 

Helpful?
2 Thank Elena186338
London, United Kingdom
2 reviews
2 of 5 stars Reviewed June 21, 2016

The Hotel is very well located, has good rooms, it's clean but honestly doesn't worth the money you pay for it. Above all I got very disappointed by the reception staff attitude. They were never kind neither helpful.

Helpful?
Thank JPhotographer
Mariangeles H, Director de Recepción at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review
Google Translation

Estimado cliente: Le agradecemos sus comentarios hacia el Hotel y valoraremos las opiniones con nuestros trabajadores. Tanto nuestra Recepcion como... More 

Santiago, Chile
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 15, 2016

Nice Hotel close to all atractions in Old La Havana, good infrastructure. If you want to be connected to emails and internet, forget it, bad connexion quality (only on dining room through paid cards), not possible to connect to any device. Breakfast is very good, also restaurant, but very slow service for dinner and lunch. Rooms close to the hall... More 

Helpful?
2 Thank cristi_nm2014
Mariangeles H, Director de Recepción at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review

Dear Customer: We appreciate your words towards our hotel and to the quality of our gastronomy. I wish you a speedy return to Hotel San Felipe. Atentamante, Masc. Maria de los Angeles Hernandez Manager Accommodation Hotel San Felipe More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Concierge

Additional Information about Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

Address: Oficios 152 esq a Amargura, Plaza San Francisco de Asis, Havana, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $123 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Palacio del Marques de San Felipe y Santiago de Bejucal 5*
Number of rooms: 27
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Hotel Style:
#6 Romantic Hotel in Havana
#8 Luxury Hotel in Havana
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