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Residencia Santa Clara

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Santa Cara No 13 e / Offices and Ave del Puerto, Havana Cuba
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Traveler (116)
Dining (23)
Room & Suite (15)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 328 hotels in Havana
Location
Cleanliness
Service
Value
Residencia Santa Clara is not your typical casa. Although you will find the same warmth that most Cuban hosts offer, the building, the service, the experience is of different level. Residencia Santa Clara is also an exceptional example of modern architecture within the constraints of Old Havana.
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Full view
Property amenities
Street parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Rooftop terrace
24-hour security
24-hour front desk
Restaurant
Breakfast available
Snack bar
Baggage storage
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Umbrella
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Room features
Air conditioning
Private balcony
Safe
Bottled water
Tile / marble floor
Extra long beds
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
85Reviews5Q+A11Room tips
Traveler rating
  • 81
  • 4
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Popular mentions
pdmancs wrote a review Jan 2021
Manchester, United Kingdom460 contributions337 helpful votes
The Residencia Santa Clara was the first place we stayed at in Cuba after we arrived. It’s a really lovely little hotel, worthy of all the good reviews it gets. Our room was very comfortable - although the sliding doors mechanism for the loo and shower requires good communication skills to avoid accidents! There’s a couple of nice terrace areas, and the ground floor bar and restaurant was really cool. They opened it for breakfast, but it seemed pretty much closed the rest of the time (although we could get a beer there if we asked). WiFi was possible here if we asked.
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Date of stay: December 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Miguel Gibson, Guest Services / Front Office at Residencia Santa Clara
Responded Feb 14, 2021
Hi there! - thank you for your hones review and the 5* - Although there has never been a problem, we will be looking at introducing some safety mechanism for the sliding doors. It will be probably be some sort of "Wallace and Gromit" solution, but we'll come up with something. Normally the cafe/bar opens all day but because Havana was not open as normal and we have some few clients (we are normally full), we could not run the normal openings. As you know, we are living very strange times but we look forward to resume to some normality from April onwards.
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Giselle W wrote a review Jan 2021
Manchester, United Kingdom30 contributions22 helpful votes
We loved this little hotel. Clean wonderful staff and service and a great location. The food and drink were outstanding. Highly recommended! Air con and WiFi aswell as COVID compliant. A doctor popped in regularly and nothing was too much trouble. We loved it.
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Date of stay: December 2020Trip type: Traveled with family
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AJHOL13 wrote a review Dec 2020
Manchester, United Kingdom57 contributions44 helpful votes
After a disappointing hotel experience in Varadero this was a very pleasant surprise. Very clean, innovative design using lots of recycled materials. Comfortable bed and absolutely lovely, welcoming staff. Couple of things stopping me from giving 5 stars - we were unable to get the safe to work despite Dahlia trying to help us with it and the boiler for our room kept tripping meaning we didn't have hot water for a shower. It's in a good location for exploring Habana Vieja and it's the only city centre hotel we've stayed in where we were woken by a cockerel. It is quite noisy all through the night so if you struggle to sleep with noise it's probably worth investing in ear plugs. Good breakfast and wifi available in the restaurant/bar area . Would definitely stay here again and would recommend to friends and family.
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Date of stay: December 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from Miguel Gibson, Guest Services / Front Office at Residencia Santa Clara
Responded Feb 14, 2021
Hi, thank you for feedback and we understand the hesitation about giving a 5*. Normally we are very quite at night which can be confirmed from previous reviews that there have been no complaints but in such central location these things can happen. We are very pleased that overall your experience was good. We are looking into all your comments and we will be fixing the things that let you down. Come to Cuba again and we are confident the overall experience in the country will be better! :)
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JDC48 wrote a review Apr 2020
Canterbury, United Kingdom9 contributions4 helpful votes
This Casa is an absolute gem. We stayed here for four nights in February and enjoyed every minute of it. The decor is a delight with recycled materials being used imaginatively everywhere. The location is perfect for exploring Havana and it is in a quiet street. The staff are wonderful, caring and friendly....they work very hard to make residents at home and happy. The food is superb.....don’t you believe it when folk say that Cuban food is poor as this place turns that on its head!
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Date of stay: February 2020
Rooms
Location
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diggergeorge wrote a review Mar 2020
wiltshire9 contributions11 helpful votes
If you are going to visit Havana, then you need look no further than Residencia Santa Clara for your place to stay. Ideally situated in Habana Veija (old Town) it is in easy walking distance of all the interesting old streets which Havana is famed for. The staff here are truly amazing and nothing is too much trouble, from a freshly cooked meal to the best cocktails in Havana, mixed by Sergei and Armin. The rooms are clean and well appointed. We stayed in room 3 which had a really unusual arrangement with the bathroom which worked so well in the limited space available, really quirky!. Remember you are staying in a "Casa" in the city therefore it comes with all the sights and sounds associated with a residential location. If you like staying in Sterile corporate hotels, this is not for you. However, if you want to experience Havana life....book today.
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Date of stay: March 2020
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PRICE RANGE
$69 - $167 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
7
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Frequently Asked Questions about Residencia Santa Clara
Which popular attractions are close to Residencia Santa Clara?
Nearby attractions include Old Square (Plaza Vieja) (0.2 miles), Camera Obscura (0.1 miles), and San Francisco de Asis Square (0.2 miles).
What are some of the property amenities at Residencia Santa Clara?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Residencia Santa Clara?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Residencia Santa Clara?
Yes, street parking is available to guests.
What are some restaurants close to Residencia Santa Clara?
Conveniently located restaurants include Mojito-Mojito, Jibaro's, and Somos Cuba Restaurant.
Which languages are spoken by the staff at Residencia Santa Clara?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Residencia Santa Clara?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.2 miles), Museo Hemingway Finca Vigia (0.4 miles), and San Francisco de Asis Square (0.2 miles).