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Four Points by Sheraton Havana

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Traveler (132)
Room & Suite (70)
Pool & Beach (43)
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Overview
  • Excellent18%
  • Very good24%
  • Average35%
  • Poor14%
  • Terrible9%
Travelers talk about
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Reviews (177)
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All reviewscigar barmiramar districtbuffet breakfast offersthe pool looked nicefront desk staff was very helpfulnice notehand towelsclean hotelhour barlittle thingsgreat showercome homeup to datepool area isroom safecomfortable bedscab ride
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1 - 5 of 102 reviews
Reviewed today

Very nice hotel. The rooms are clean and the service is very good. The standard is better than expected compared to other hotels in Cuba. I will definetely stay there next time I`m travelling to Cuba.

Thank Kristine H
Response from Maritryni R, Director de Relaciones con Clientes at Four Points by Sheraton HavanaResponded today

Dear guest, thank you very much for your positive comment. We are pleased that your stay at our hotel has been to your liking. We want you to come back soon.

Reviewed 3 days ago via mobile

We can't ask for 5 star hotel in Cuba but at least a clean hotel with great services. Employees are rude and maintenance of hotel is really bad . food at buffet for breakfast doesn't look good we just walk in and decide to go...More

1  Thank flor f
Response from José Francisco C, Gerente at Four Points by Sheraton HavanaResponded 2 days ago

Dear Flor, Thank you for taking the time to share your valuable feedback. My name is JOSE CUZA and I am the Gerente at the Four Points by Sheraton Havana. It has come to my attention that the service you received during your recent stay...More

Reviewed 1 week ago

I traveled to Cuba on an exciting cruise through Norwegian Cruise Line, however i did not book any of the ships excursions, i booked my Cuban tour through the Cuban people to promote consumerism while stimulating Cuba's increasing freelance economy. I booked the tour through...More

Thank Lending Hand L
Response from Maritryni R, Director de Relaciones con Clientes at Four Points by Sheraton HavanaResponded 4 days ago

Dear guest, thank you very much for your positive comment. We are pleased that your stay at our hotel has been to your liking. We want you to come back soon.

Reviewed 3 weeks ago

We went for our honeymoon, very nice hotel, nice pool. Pleasant staff, but especially Massiel the sales girl and Hector the bell boy. They made our stay the best, Hector so kind, Massiel solved everything we needed instantly. Thank you guys¡ for them my husband...More

Thank Linda C
Response from Maritryni R, Director de Relaciones con Clientes at Four Points by Sheraton HavanaResponded 2 weeks ago

Dear guest, thank you very much for your positive comment. We are pleased that your stay at our hotel has been to your liking. We want you to come back soon.

Reviewed 4 weeks ago via mobile

I passed a good time and loved food. Everything is clean and well decorated. I would like to see more variety of people working at the hotel like in other Marriott around the World. I like the plants in the Lobby and The rooms are...More

Thank LCaridad
Response from Maritryni R, Director de Relaciones con Clientes at Four Points by Sheraton HavanaResponded 4 weeks ago

Dear guest, thank you very much for your comment. We are pleased that your stay at our hotel has been to your liking. We want you to come back soon.

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Shuttle Bus Service
Room Service
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Spa
Fitness Center with Gym / Workout Room
Details
Price range
$111 - $338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Havana
#6 Business Hotel in Havana
Room types
Non-Smoking Rooms, Suites
Details
Price range
$111 - $338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Havana
#6 Business Hotel in Havana
Room types
Non-Smoking Rooms, Suites
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Traveler (132)
Room & Suite (70)
Pool & Beach (43)
Dining (38)
Amenities (60)
Business Center & Event Rooms (2)
Questions & Answers
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selectedbrands
December 28, 2017|
Answer
Response from CanadianIslandMan | Reviewed this property |
This question should be asked to the Hotel.
0
Votes
karrie S
November 1, 2017|
AnswerShow all 8 answers
Response from pbarbatis | Reviewed this property |
Yes. The hotel provides you with cards with a code that has a specific time allotted to use the internet. Hope this helps.
0
Votes
sdhawkin
August 29, 2017|
AnswerShow all 7 answers
Response from jutiapa33 | Reviewed this property |
Sorry about the untimely response. Hope you had a good visit!
0
Votes
Room Tips
"Whatever you want just ask for Massiel"
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"Upper floors facing the ocean......"
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"well dont go"
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"i was at 4017 and we slept like babies"
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