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Hotel Victoria

92 reviews
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Traveler (63)
Dining (29)
Room & Suite (16)
Overview
  • Excellent9%
  • Very good43%
  • Average31%
  • Poor11%
  • Terrible6%
Travelers talk about
“omelette”(2 reviews)
“stayed here”(3 reviews)
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
4.0 Star Hotel
All hotel details
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Reviews (92)Write a Review
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All reviewsfront desk staffomelettestayed herevedadomaleconbreakfastcuba
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1 - 5 of 11 reviews
Reviewed 4 days ago via mobile

I see they managed to remove all old reviews after renovation. Unless they changed their staff, in particular room cleaning staff I think it's important to know that they stole some of my clothes out of my suitcase at this hotel. I noticed one of...More

Thank KAW76
Response from HotelVictoria_11, Director Comercial at Hotel VictoriaResponded 2 days ago
Google Translation

Estimado señor, Lamentamos lo sucedido durante su estancia en el Victoria en el 2014, podemos asegurarle que hoy la situacion...More

Reviewed 3 weeks ago

Nicely renovated hotel in Vedado area . Clean spacious rooms with good bathroom. Breakfast not great but ok. Good location , even for visiting the old town ,if you want to avoid the very pricy hotels in Havana Vieja. Good restaurants in the neighbourhood.

Thank TravellerOostende
Response from HotelVictoria_11, Director Comercial at Hotel VictoriaResponded 2 days ago

Thanks for your comments. regards

Reviewed December 11, 2017 via mobile

3 night stay in dec2017. Clean an spacious rooms. Friendly and helpfull staff. Breakfast ok on the day of arrival and good on the departure day (mon). On weekend pretty much on the omelette side due to bread ans bakings from friday. Did not test...More

Thank Mikko Y
Response from HotelVictoria_11, Director Comercial at Hotel VictoriaResponded 2 days ago
Google Translation

Gracias por elegirnos!!. Saludos

Reviewed July 12, 2017

Located in Vedado, this hotel has been renovated and is up to modern day standards. Rooms were spacious and very up to date.Very small bar, and dining room had standard buffet. Basically a tourist hotel where the only time people were there was in the...More

Thank Greg H
Response from HotelVictoria_11, Director General at Hotel VictoriaResponded July 14, 2017
Google Translation

Gracias por elegirnos ,es cierto que es un Hotel muy privado y pequeño .De cualquier modo estamos al tanto de...More

Reviewed April 10, 2017

overall it was ok, despite the limitations... coming from a hospitality business myself, i understand the challenges it takes running a hotel in cuba... front desk staff was friendly, but not much service oriented. people would leave front desk unattended and watch tv at the...More

Thank Arben C
Response from HotelVictoria_11, Director Comercial at Hotel VictoriaResponded April 20, 2017
Google Translation

Sr. Arben. El Hotel ha sufrido atrasos en la entrega de ropa limpia por parte del proveedor por algunos dias...More

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About
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
$184 - $309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Havana
Room types
Suites, Non-Smoking Rooms
Details
Price range
$184 - $309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Havana
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (63)
Dining (29)
Room & Suite (16)
Pool & Beach (5)
Hotel & Grounds (35)
Bathroom (4)
Questions & Answers
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Joanna L
December 15, 2017|
Answer
Response from HOTEL NH Collec... L | Property representative |
Yes, that can be
0
Votes
Google Translation
Joanna L
December 14, 2017|
AnswerShow all 2 answers
Response from HOTEL NH Collec... L | Property representative |
Sí, está a solo 5 minutos de la Habana Vieja en taxi que usted puede solicitar en la Recepcion del Hotel. Saludos
1
Vote
Google Translation
Nicho_Traveller
December 10, 2016|
AnswerShow all 2 answers
Response from Nicho_Traveller |
I couldn't find more information so I ended up going with another hotel. I inquired at Loft Habana, ended up staying at La Reserva Vedado.
0
Votes
Room Tips
"for Cuba: a clean hotel and that is not always found in the capital"
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