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Uber polite Canadian here! I love Cuba and know when I travel there I am a visitor to that great country, I enjoy Cuba and try to give back with purchases, tips, and good will. Unfortunately, I can't do any of this with the Tropicoco/Marazul...More
We stayed at the Tropicoco for a week April 10-17 2018. It is called the Tropicoco by everyone and the sign outside the Hotel still says Tropicoco. The bus driver from the airport calls it the Tropicoco so no one will know what you are...More
Traveling around the world for the last 40+ years and this was the worst hotel experience I've ever had. Looked like a deserted prison with mean wardens at front door and front desk. Facilities were filthy, broken and depressing. Staff didn't care about guest and...More
The hotel is about 45 minutes from the Havana airports. I am well aware that one cannot "judge" hotels in Cuba the same way we "judge" hotels in the USA or certain other countries. That being said, this hotel needs quite a bit of "sprucing...More
3 Thank ChipCoffey
Response from adrianmpg1988, Director de Relaciones Públicas at Hotel MarAzulResponded April 23, 2018
We regret not having met your expectations and all the inconveniences suffered in our hotel, we make that your our problems will help us.
We are in a process of renovation with investment, a new project for the Tropicoco hotel we are sure...More
I booked my package with Sunwing.ca where they advertised MarAzul Hotel as a two-and-a-half-star establishment. When I booked the flight and asked if hotel was called something else because I could not find reviews, I was not told it was Tropicoco.
The room was clean,...More
3 Thank Jenn W
Response from adrianmpg1988, Director de Relaciones Públicas at Hotel MarAzulResponded April 27, 2018
The MarAzul hotel effectively
It is the Tropicoco Hotel, which will be the subject of a renovation that has already begun
and a mixed administration that has determined to retake the name with which this hotel was created in 1976
in a few...More