Neptuno - Triton



About
Hotel Neptuno-Triton is an excellent choice for travelers visiting Havana, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.
Close to some of Havana's most popular landmarks, such as Casa Verde de Miramar (0.9 mi) and Instituto Superior de Arte (1.4 mi), Hotel Neptuno-Triton is a great destination for tourists.
The rooms offer air conditioning, allowing you to rest and refresh with ease.
Hotel Neptuno-Triton features a 24 hour front desk, a convenience store, and shops. In addition, as a valued Hotel Neptuno-Triton guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to secured parking.
Travelers looking to enjoy some ribs can head to El Cocinero. Otherwise, you may want to check out a Mexican restaurant such as Los Compadres or Mi Jardin.
During your visit, be sure to check out popular attractions like Miramar (0.2 mi), Iglesia de Jesus de Miramar (0.4 mi), and Lenin Park (0.3 mi), which are all within walking distance of the hotel.
Enjoy your stay in Havana!
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I paid for a sea view room with half board, for half board they charged me 1800 cup and the food they give (looking at the prices of those same dishes that are offered for free consumption) does not even reach 600 cup, where is the rest (bye) 1200 cup) that is charged for said half board.
The elevator was out of service due to the negligence of a maintenance worker who let the water tanks be thrown away and the elevator filled with water. It took three days to extract said water and the maintenance manager had the luxury of not being there. at the facility neither on Saturday nor Sunday, therefore nothing was done to resolve the situation even though it had been two days since the water had been extracted.
I had to leave the facility on Sunday, when my departure was the following Wednesday, since I suffer from a sciatic nerve crisis and it was no longer possible for me to continue going up and down the stairs to the seventh floor.
No one responds to the complaints, the manager does not show his face the few times he is in the facility.
Tons of tourists (like me) complained and left the facility when they saw that their complaints were not being listened to.
In short, I DO NOT RECOMMEND ANYONE to book at that hotel unless you want to be scammed, treated poorly and want to spend the most horrible days of your life.

The hotel itself has one elevator, most of the time we used the stairs, a very flimsy door to the room and a lock with a card that works every time. There is no water or kettle in the room, there are two towels and air conditioning. There is no hot water, the tap is leaking, there are three table lamps in the room and a light in the hallway area, a dim lamp by the mirror in the bathroom. Excellent audibility, sometimes it seemed that they were talking in our room and watching TV right there, especially at 3 am. Wi-Fi is paid. Breakfast is quite poor. There wasn't even a smell of fruit or cold cuts.
The view from the window is, of course, mesmerizing. Ocean
But don't start your vacation with this hotel.

Nothing to say all stuff in hotel is broken and windows have not been wiped for a several years. It seems like the pool was cleaned a half year ago and just a man scatters some desinfectant every morning.
Food is awful (same as in all Cuba except very expensive places). Coffee in coffeepot is instant Nescafe.
There is only one elevator for 25 story building and you will share it with staff with big carts with sheets, towels and detergents. If you have room lower 15th level you may wait 4-5 times and see off full elevator that took people with luggage on higher levels and already full.
It is very far from center of the Havana (10 kms) so to get into the Havana you will spent 10 CUC for oldtimer on one way.
There is no even paid internet.
No traditional air conditioner (split system). There is some very old window conditioner but it roars much louder and mighter that cheels air.
And in vain... the hotel is from the 80s, some of the floors do not work, and somewhere there are no windows at all on the upper floors. There is only one elevator, and it is very slow. There was no hot water for 2 days, what they provided for breakfast was something, even for Cuba. We were only able to choose toast and honey, after which we went to the neighboring Melia Hotel for breakfast for money. Internet is paid and only works in the lobby. The rooms are old and very tired. In general, I can’t say anything good about this hotel, except for advice not to stay there.

Terrible breakfast, very little variety.
In my opinion I didn't like it.
The only thing I like is the people who work, very attentive, friendly.







In short, the food is disgusting, we got cockroaches in the room. The only elevator that worked every time we took it we felt like crying because it was half undone, dirty and looked like it would stop working at any moment. An amazing tear.
The Cubans themselves told us that it was the worst hotel in Havana and rightly so. They told us that the photos are from the 80s, when the hotel was at its best. Nowadays this hotel should be closed.
I certainly didn't travel to Havana to be crying every time I walked into that hotel.
"Make sure air conditioner and fridge work before you unpack; DON'T trust valuables to room safe."Read full review
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