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Hotel Neptuno-Triton

3ra Ave. y 74 | Miramar, Havana, Cuba
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292 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Toronto, Ont
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed there befor but it got worse. Food even for Cuban Standards best forgotten.The pool dirty and probably hard to clean because way too many people are allowed in it at the same time. Swimming impossible. Room was actually better than expected and reasonably clean. If you can avoid the place,do.

Helpful?
Thank Austrian
Bexleyheath, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Room was bad. Bed was hard and pillow was as thin as a waffer thin mint - lifts almost all out of operation. I escaped!! Then got told how bad a reputation it has from the locals. Don't stay here!! Good points ..... It's in Cuba

Helpful?
Thank James L

Travelers are raving about these Havana hotels

Madrid, Spain
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 29, 2016

Though the Neptuno Triton hotel is one of the few hotels in Cuba which can be booked at below US$ 100 a night, it is not a recommendable experience. Though under renovation, they place will feel in need of renovation even after the renovation! The rooms are large, but the hotel's facilities are dreadful. Only two of four elevators worked... More 

Helpful?
Thank Allan B
Level Contributor
153 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed May 22, 2016 via mobile

The best advice I can give any traveller is not to stay in this hotel unless it gets completely redone. I left after one night and I and disappointed I stayed that long. For the price you should be getting so much more. Service was okay but the building is in need of dire repair and renovation. The rooms are... More 

Helpful?
Thank Asokore
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 8, 2016 via mobile

Our holiday in havana in this hotel was bad the reception cant help us not friendly there is no wifi in room just in the bar and you have to pay 1 cuc for half an hour the internet is sooo slow we had our room in the 20th floor it took us ages to go up and down the... More 

Helpful?
Thank Max S
Copenhagen, Denmark
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 2, 2016

We made a very big mistake by staying in this hotel during our visit to Cuba! Maybe 50 years ago it was a good option but not today. The safe box in our room was broken and it took them a day to fix it plus us paying the repair costs (does this happen anywhere else in the world???). Our... More 

Helpful?
2 Thank Seyed M
Copenhagen, Denmark
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed April 28, 2016 via mobile

Worst hotel ever in term of location, cleanliness, service, facilities; actually, worst in every aspects. Me and my friend book it without reading the reviews first, it as bad as you can expect from any hotel. The hotel is so old and broken down. The elevator middle not working. The room is ugly and unclean. The hot water selectively run.... More 

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1 Thank Adios2nd
S��͏D"
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 24, 2016

Dirty, filthy, food horrible, no proper hygiene, outside building and balconies falling apart. I want my money back. Very disappointing and disgusted. I'd like to understand how it can be advertised and presented with beautiful pictures. It isn't the case at all.

Review collected in partnership with eDreams

Helpful?
1 Thank spbs2016
Medellin, Colombia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 13, 2016

Hotel in dire condition. Our bathroom had a rusty ceiling, everything, including the shower and bath dated back to the 70's and in need of repair. When the people in room above showered, water came through the ceiling. There are 4 lifts; we were on the 15th floor - and for over 12 hours only one lift was functioning. They... More 

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2 Thank SVMc51
Detroit Lakes, Minnesota
Level Contributor
359 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
1 of 5 stars Reviewed February 29, 2016 via mobile

We arrived around 4:30 pm and our prepaid group was still waiting for rooms at 10:30. The staff seemed indifferent to our situation. They had overbooked and were reluctant to find other rooms. Our room was fairly clean but worn. The tub had been painted and there were no outlets in the bathroom. Breakfast was okay. They claimed to have... More 

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2 Thank gpotvin
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Laundry Service

Additional Information about Hotel Neptuno-Triton

Address: 3ra Ave. y 74 | Miramar, Havana, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $35 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Neptuno-Triton 3*
Number of rooms: 532
Reservation Options:
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Also Known As:
Hotel Neptuno Triton
Neptuno Triton Hotel Havana
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