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Hotel Roc Presidente

1,033 reviews
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Traveler (725)
Room & Suite (230)
Dining (98)
Overview
  • Excellent15%
  • Very good36%
  • Average32%
  • Poor10%
  • Terrible7%
Travelers talk about
“porto habana”(7 reviews)
“hotel sells”(5 reviews)
“corner room”(10 reviews)
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
Feb 6Feb 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,033)Write a Review
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All reviewsporto habanahotel sellscorner roompool barbuffet restaurantworked finemini fridgevedado areasea walla short taxi rideomelettelive musicold citymalecontaxisbellmanneighborhood
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1 - 5 of 423 reviews
Reviewed 3 weeks ago via mobile

The Roc Presidente Hotel has a Cuban colonial feel with a wrap around porch where drinks and a cigar can be enjoyed while watching life go by. Walk to the sea a block away or take a dip in the swimming pool area which is...More

Thank ccksmra
Response from Community_Manager_HP, General Manager at Hotel Roc PresidenteResponded 3 weeks ago

Dear customers, first of all, I want to thank you for your kind comments. We are glad you enjoyed your stay as well as the Hotel and its location. As you tell us, the Hotel is always in continuous improvement, painting, upholstering and arranging all...More

Reviewed 4 weeks ago via mobile

I booked a triple room via cancelon I had all of the confirming documents ... which had all my details and complete details of my kids, the type of room, etc And when I arrived they insisted for 2 hours that they had no details...More

1  Thank Charlie R
Response from Community_Manager_HP, General Manager at Hotel Roc PresidenteResponded 4 weeks ago

Dear Mr. Charles Read, to your comment I clarify the following: Last Sunday, December 17, you arrived at the Hotel and the Staff of the Reception told you that your reservation was not in the system. You made the observation that your reservation was made...More

Reviewed December 3, 2017

I was in Havana for 6 days and spoke little Spanish and met the most kind, attentive and soft spoken travel advisor, Arianna who assisted me daily with identifying, mapping and providing advisement on where to go. Arianna was aware of my single travel status...More

1  Thank irislc2017
Response from Community_Manager_HP, General Manager at Hotel Roc PresidenteResponded December 4, 2017

Dear Iris, first of all, on behalf of the Staff and on my own, I want to thank you for your kind comments. It is a pleasure to know that you have felt very well taken care of by Arianna in our Hotel and I...More

Reviewed November 27, 2017

We were booked into the Hotel Presidente by the tour company. This is a old Cuban style Hotel in the Malecon area of Havana that I have found difficult to rate: while it is 2017 the hotel is in a country that is stalled in...More

Thank Mrs-K-albany
Response from Community_Manager_HP, Director of Sales at Hotel Roc PresidenteResponded December 1, 2017

Dear Mrs-K-albany: First of all thank you for the comments. It is a great pleasure to receive opinions like yours that make a detailed description of all our services. The Hotel Roc President was inaugurated on December 28, 1928. The decoration of its interior is...More

Reviewed October 20, 2017

In January 2017, my friends and I spent four weeks in Havana. We enjoyed breakfast and dinner each day in the Salon Miramar buffet restaurant at Hotel Presidente, Havana. We were made most welcome by the management and staff. The dining room was spacious and...More

Thank bmboardman
Response from Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc PresidenteResponded October 30, 2017

Dear Sir bmboardman Thank you very much for your comment. Let me thank you on behalf of the management and staff of our hotel. Your comments motivate us while we are happy that guests have felt at home in our hotel. We work hard everyday...More

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About
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$155 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$155 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (725)
Room & Suite (230)
Dining (98)
Pool & Beach (70)
Hotel & Grounds (440)
Bathroom (56)
Family and Play Areas (7)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
bananasnap
September 20, 2017|
AnswerShow all 4 answers
Response from Community_Manager_HP | Property representative |
The Hotel is in perfect condition and recovered 100% from Hurricane Irma. Thank you for your concern and best regards.
0
Votes
Marina S
May 5, 2017|
Answer
Response from SigitaVilnius | Reviewed this property |
Check in after 4 pm. I got my room at 5:45 pm. They are slow. Sorry, don't remember check out. Maybe 11 am.
0
Votes
kristily2012
April 13, 2017|
AnswerShow all 4 answers
Response from microbiologa08 | Reviewed this property |
Call the agency or their web Proce are much better than call directley the Hotel.
0
Votes
Room Tips
"Rooms on higher floors have little or no internet access but tend to be more "upscale" and offer a..."
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"The air conditioning works differently in each room; if your's is not working, just ask to switch room."
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"Wifi seems to better on lower levels but upper levels are quieter and nicer amenities."
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"Lower floors for wifi. Upper floors for city/malecon views"
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