If you’re looking for a historic hotel in Havana, look no further than Hotel Plaza.
For those interested in checking out popular landmarks while visiting Havana, Hotel Plaza is located a short distance from Paseo del Prado (0.1 mi) and Plaza de la Catedral (0.4 mi).
Rooms at Hotel Plaza offer air conditioning, a minibar, and a refrigerator providing exceptional comfort and convenience, and guests can go online with paid internet access.
A 24 hour front desk, a concierge, and a rooftop terrace are some of the conveniences offered at this hotel. Free breakfast will also help to make your stay even more special.
Travelers looking to enjoy some lobster can head to La Guarida, San Cristobal Paladar, or Dona Eutimia. Otherwise, you may want to check out a seafood restaurant such as Dona Eutimia, Habana 61, or Restaurante Paladar Cafe Laurent Habana.
During your visit, be sure to check out Museo Hemingway Finca Vigia (0.3 mi), which is a popular attraction within walking distance of the hotel.
The staff at Hotel Plaza looks forward to serving you during your upcoming visit.
bad costumer service, no water in hotel ,the concierge yelling on me in Spanglish after my complain..i moved out after the first night. i pay for a balcony and a king bad,i got no balcony (plus the windows was broke and unable to be closed )and 2 small bed !!dont gooooo there
Faded elegance. That's what we expected. We knew we weren't getting a five star hotel here, but what we received was much worse than expected. First room smelled terribly. Cigar butts on the balcony. Turned on the water and it flooded the bathroom. Complained to reception and someone came along in 20 minutes or so to fix it, but we asked for another room anyway. They moved us to the 4th floor. Room didn't smell this time but talk about depressing. The sink here leaked as well. We gave up and just stuck a towel around the bottom of the sink. Thought the maid would report it, since she had to pick up soaking wet towels every day, but she never did. On the up side, breakfast was fine. The room was quiet. Downsides: Water went out in the entire hotel for most of one day. Not fixed till around 11pm, despite several reassurances that it would be a couple of hours. Restaurant was extremely bland. A common occurrence but disappointing nonetheless. Reception staff generally seemed put out. Not friendly or helpful. Information had to be pried from them. On check out they tried to charge us for minibar purchases which we did not use. We could not have, since it was never fully stocked in the first place! Took 20 minutes of arguing before they relented. All in all, a poor experience. Would not recommend.…
Strange complaint - one of the cooks at the hotel was very friendly. Didn’t think anything of it, as most Cubans are friendly. She convinced us to go to a bar around the corner called Bar Actualidades for a drink. It was the first time in Havana we felt unsafe. She was clearly friends with the people in the bar, and we were intimidated into giving them money. She was pleading, saying she worked at the hotel for 12 years and needed milk for her baby. We gave her money just to get out of there. The bar staff charged us £30 for 2 drinks, and there really was no option not to pay. From a hotel that felt so safe, and staff that were so pleasant, just be warned. Don’t go anywhere the staff recommend. Research everything first!!
Nothing works staff do not care - rooms not reafy when we got them at 18:00. Water leack fluded bathrooms. Do not stay here - really!!! We had five rooms and none of us was happy with the hotel or the room
DO NOT STAY HERE Picture this, You've been travelling around Cuba for over a week got to know the place quite sound we travelled to Trinidad and returned after a 5 hour drive for one more night in Havana before moving on. We booked one night at the plaza hotel arrived in the reception and waited over half an hour to be checked in whilst every one in the cue looked at each other puzzled as the 2 staff members just chatted away and kissed each other on the cheek. Finally we checked in headed up to our room which well for 4 star was horrible to say the least no 220V sockets just 110V now you might think oh well that's what you get in Cuba but no we stayed at 3 air Bnb's previously one of which was very isolated all had 220V sockets.... Anyway we weren't to fussed so moved on which is where the fun started we went to the ATM and come to realise all of our cards had been blocked due to suspicious activity so we went back to the plaza and asked if we could make an international phone call to our bank as our cards were blocked and we had little currency left. Their response no you can't you will have to wait till morning to phone shop opens, we said ok can we have dinner in the restaurant and charge to our room she responded hmmmm no because you are staying onky one night we will not help you...... WTF we responded ok so what do you recommend we do she said try another hotel.... We were unsure if this lady was serious but she was long story short we did try another hotel and they helped us even though we were not guests problem was sorted in 5 minutes. We returned to the plaza after 10pm by now keen for a shower and bed only to realise the hair dryer didn't work, bed sheets were filthy (and I'm not a clean freak) called the 24 reception which didn't answer and that's about it. To top in off the buffet breakfast was rubbish. In writing this prevents atleast one person from staying at this dump it would be worth it.…