We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here

Hotel Plaza

Save
Share
Calle Ignacio Agramante 267 Habana Vieja, Havana Cuba
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (1387)
360
Panoramas (20)
Room & Suite (522)

About

#183 of 408 hotels in Havana
Location
Cleanliness
Service
Value

If you’re looking for a historic hotel in Havana, look no further than Hotel Plaza.

For those interested in checking out popular landmarks while visiting Havana, Hotel Plaza is located a short distance from Paseo del Prado (0.1 mi) and Plaza de la Catedral (0.4 mi).

Rooms at Hotel Plaza offer air conditioning, a minibar, and a refrigerator providing exceptional comfort and convenience, and guests can go online with paid internet access.

A 24 hour front desk, a concierge, and a rooftop terrace are some of the conveniences offered at this hotel. Free breakfast will also help to make your stay even more special.

Travelers looking to enjoy some lobster can head to La Guarida, San Cristobal Paladar, or Dona Eutimia. Otherwise, you may want to check out a seafood restaurant such as Dona Eutimia, Habana 61, or Restaurante Paladar Cafe Laurent Habana.

During your visit, be sure to check out Museo Hemingway Finca Vigia (0.3 mi), which is a popular attraction within walking distance of the hotel.

The staff at Hotel Plaza looks forward to serving you during your upcoming visit.

Read more
Property amenities
Paid internet
Free breakfast
Bar / lounge
Children's television networks
Rooftop terrace
Baggage storage
Concierge
24-hour front desk
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Rooftop bar
Currency exchange
Gift shop
Shared lounge / TV area
Sun terrace
Show more
Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, Spanish
1646Reviews25Q+A100Room tips
Traveler rating
  • 62
  • 205
  • 474
  • 421
  • 484
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Uniko EcoSalon wrote a review Mar 2020
Grand Cayman6 contributions1 helpful vote
bad costumer service, no water in hotel ,the concierge yelling on me in Spanglish after my complain..i moved out after the first night. i pay for a balcony and a king bad,i got no balcony (plus the windows was broke and unable to be closed )and 2 small bed !!dont gooooo there
Read more
Date of stay: March 2020
Rooms
Cleanliness
Service
Room Tip: choose different hotel
See more room tips
1 Helpful vote
Helpful
Share
david s wrote a review Mar 2020
Victoria10 contributions2 helpful votes
Faded elegance. That's what we expected. We knew we weren't getting a five star hotel here, but what we received was much worse than expected. First room smelled terribly. Cigar butts on the balcony. Turned on the water and it flooded the bathroom. Complained to reception and someone came along in 20 minutes or so to fix it, but we asked for another room anyway. They moved us to the 4th floor. Room didn't smell this time but talk about depressing. The sink here leaked as well. We gave up and just stuck a towel around the bottom of the sink. Thought the maid would report it, since she had to pick up soaking wet towels every day, but she never did. On the up side, breakfast was fine. The room was quiet. Downsides: Water went out in the entire hotel for most of one day. Not fixed till around 11pm, despite several reassurances that it would be a couple of hours. Restaurant was extremely bland. A common occurrence but disappointing nonetheless. Reception staff generally seemed put out. Not friendly or helpful. Information had to be pried from them. On check out they tried to charge us for minibar purchases which we did not use. We could not have, since it was never fully stocked in the first place! Took 20 minutes of arguing before they relented. All in all, a poor experience. Would not recommend.
Read more
Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: We saw two rooms, Second and fourth floor. Both sucked, but the 4th floor was better.
See more room tips
Helpful
Share
171flower171 wrote a review Mar 2020
24 contributions6 helpful votes
Strange complaint - one of the cooks at the hotel was very friendly. Didn’t think anything of it, as most Cubans are friendly. She convinced us to go to a bar around the corner called Bar Actualidades for a drink. It was the first time in Havana we felt unsafe. She was clearly friends with the people in the bar, and we were intimidated into giving them money. She was pleading, saying she worked at the hotel for 12 years and needed milk for her baby. We gave her money just to get out of there. The bar staff charged us £30 for 2 drinks, and there really was no option not to pay. From a hotel that felt so safe, and staff that were so pleasant, just be warned. Don’t go anywhere the staff recommend. Research everything first!!
Read more
Date of stay: March 2020Trip type: Traveled with friends
Helpful
Share
Zvika Golos wrote a review Mar 2020
5 contributions
Nothing works staff do not care - rooms not reafy when we got them at 18:00. Water leack fluded bathrooms. Do not stay here - really!!! We had five rooms and none of us was happy with the hotel or the room
Read more
Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: very bed rooms you feel locked and want to leave
See more room tips
Helpful
Share
James F wrote a review Mar 2020
Healesville, Australia3 contributions1 helpful vote
DO NOT STAY HERE Picture this, You've been travelling around Cuba for over a week got to know the place quite sound we travelled to Trinidad and returned after a 5 hour drive for one more night in Havana before moving on. We booked one night at the plaza hotel arrived in the reception and waited over half an hour to be checked in whilst every one in the cue looked at each other puzzled as the 2 staff members just chatted away and kissed each other on the cheek. Finally we checked in headed up to our room which well for 4 star was horrible to say the least no 220V sockets just 110V now you might think oh well that's what you get in Cuba but no we stayed at 3 air Bnb's previously one of which was very isolated all had 220V sockets.... Anyway we weren't to fussed so moved on which is where the fun started we went to the ATM and come to realise all of our cards had been blocked due to suspicious activity so we went back to the plaza and asked if we could make an international phone call to our bank as our cards were blocked and we had little currency left. Their response no you can't you will have to wait till morning to phone shop opens, we said ok can we have dinner in the restaurant and charge to our room she responded hmmmm no because you are staying onky one night we will not help you...... WTF we responded ok so what do you recommend we do she said try another hotel.... We were unsure if this lady was serious but she was long story short we did try another hotel and they helped us even though we were not guests problem was sorted in 5 minutes. We returned to the plaza after 10pm by now keen for a shower and bed only to realise the hair dryer didn't work, bed sheets were filthy (and I'm not a clean freak) called the 24 reception which didn't answer and that's about it. To top in off the buffet breakfast was rubbish. In writing this prevents atleast one person from staying at this dump it would be worth it.
Read more
Date of stay: March 2020Trip type: Traveled as a couple
Helpful
Share
Previous
123456
PRICE RANGE
$74 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza hotel havana
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
188
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Plaza
Which popular attractions are close to Hotel Plaza?
Nearby attractions include Gran Teatro de La Habana (0.1 miles), Museu Nacional de Belas Artes de Cuba (0.1 miles), and Central Park (0.09 miles).
What are some of the property amenities at Hotel Plaza?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Plaza?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Plaza?
Conveniently located restaurants include Elizalde Bar-Restaurante, Más Havana, and Mekedé.
Which languages are spoken by the staff at Hotel Plaza?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Plaza?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.6 miles), Museo Hemingway Finca Vigia (0.3 miles), and Palacio De Los Capitanes Generales (0.5 miles).