Iberostar Parque Central
Neptuno e/ Prado y Zulueta, Havana 10100 Cuba
Full view
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Room & Suite (1835)
Pool & Beach (671)
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About
#11 of 434 hotels in Havana
Location
4.9
Cleanliness
4.5
Service
4.3
Value
4.1
Travelers' Choice
This hotel has been completely refurbished to offer a better accommodation experience. The hotel has all of the seductive charm of Havana that you can't miss out on. Its unmistakably colonial style is one of the draws of this magnificent hotel. The hotel has well-equipped rooms and suites, a rooftop pool, a fitness room, live Cuban music, meeting rooms, 3 restaurants and 5 bars...Plus the best ambience of the best hotel in Havana. This country with lots of history awaits, and it offers you a unique holiday!
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Massage
Public wifi
Paid internet
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Butler service
Doorperson
Infirmary
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
115Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Contact
Neptuno e/ Prado y Zulueta, Havana 10100 Cuba
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9173Reviews454Q+A100Room tips
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Fernando and Mauricio were the best waiters ever! We were super well looked after and had the best time. Highly reccomend this place in central Havana - great place to chill out and have a glass of wine or a cuba libre!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 4 days ago
Dear guest, Thank you very much for choosing us for a wonderful stay in Havana. We will congratulate our colleagues on your behalf. They will be delighted to win you back with their personal attention in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are certainly more expensive, more modern, recently renovated and impressive looking hotels in Havana but the Parque Central beats them all. Maybe it’s the friendliness of the people who work there or the fact that everything, and I mean everything works like a well oiled machine. The air-conditioning is a treat, the foyer bar “El Portico” has nightly music and the bar I believe is open 24 hours, a pleasure after a long flight into a different time zone. There is a cigar lounge and a couple of shops although it should be stressed that getting anything in Cuba from sun lotion to an aspirin can be a challenge. The hotels position cannot be beaten on the edge of Old Havana and only a short stagger back after a few too many Daquiris at La Floridita. With classic cars parked in the square infront of the hotel and regular taxis ensure you are never waiting long for a ride. Or stroll across to the Hotel Telegrafo, the Inglaterra or the swanky Manzana for a look around, you’ll see what I mean and all just two minutes away. As well as the two main restaurants in the hotel there’s plenty to choose from close by and the standard is very good considering the problems they face getting some staple ingredients. The design of the rooms is ideal for a short or long stay and if you are lucky enough to get a suite you’ll have plenty of room to enjoy. I never waited more than a minute for one of the 3 lifts and access to the swimming pool on floor 9 can just as easily be made easily from floor 8. The pool area and bar are lovely, a life guard is on duty all day with comfortable hammocks and fresh towels and just the right amount of shade, the pool staff are happy to chat and ensure your comfort. The pool bar staff and waiters are also delighted to see you and serve you some tasty food either poolside or in the bar area with spectacular views over Old Havana. A great place for a sundowner. I stayed in the older part of the hotel where I believe the spa and gymnasium are being renovated but the temporary gym in one of the suites is fine with a treadmill and stationary bike along with free weights. People I met who were staying at the hotel’s modern wing were just as enthusiastic but did like the ambiance of the old hotel’s foyer bar. I would stay here again in a heartbeat, it really is a lovely hotel. …
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded yesterday
Dear guest, Thank you very much for sharing this detailed description of your experience with us. We are happy to read that you felt so comfortable. It will be our pleasure to welcome you back in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a great stay at the hotel in late February/early March. Ideally located, clean, tasty food and drinks, and fantastic staff (especially Edwin and Miguel at the concierge desk). We stayed in the modern section. The room was spacious, with comfortable beds and a large bathroom with a very nice shower. Connection to colonial side of the hotel was easy through tunnel under the street. Breakfast was included and was enough to get our days going. Food at the rooftop bar was great (kids loved the hamburgers), and poolside service was exceptional. We had one dinner in the Mediterranean restaurant. It was a very nice meal with plenty of selection. Location is very central in Havana. Tons to see and experience. However, it is very touristy. Lots of people asking you outside if you want rides or need to exchange money, if you need directions to restaurants, etc. You can't walk very far without having someone ask you something. Both pools are amazing, but our favourite was the one on the roof of the colonial section. It was a perfect place to relax, enjoy a dip, or get a refreshing cocktail. What really made our stay lovely was the staff. From the restaurant staff to the people cleaning the rooms to the front desk, concierge and door staff, everyone was very pleasant and helpful. This friendliness is very much appreciated when you are visiting a new city.…
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Date of stay: February 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 4 days ago
Dear Michael, We would like first of all to thank you for your great review of your stay with us. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us. We will certainly extend your praise to all of our dedicated colleagues because we know we have quite a remarkable team here. We hope to have the pleasure of your company again, in the not too distant future at one of our Iberostar hotels. Best Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lovely, friendly hotel centrally located, the staff were all very friendly and helpful, from the reception to maids and bar and restaurant staff, I’m used to having relatively friendly staff but this was at a much higher level. The rooms were large and well appointed, perhaps not quite at the same level as a European five star but a very good standard.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 1 week ago
Dear guest, Thank you very much for choosing us for a wonderful holiday in Havana. We look forward to welcoming you back in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Parque Central is our go hotel when we stay in Havana! After 30 plus trip to Havana we are never disappointed staying here. The rooms are clean, showers and sink have hot water. On this particular visit there was no hot water in the shower one night and we reached out to Consuelo the night manager. She sent a tech within minutes and he resolved the issue quickly. We can always rely on great service at PC, which is one of the main reasons we keep returning. This time we accompanied by 2 friends who had never stayed in PC before. They also liked their rooms, the staff, the food and the service. Yani, captain in the lobby bar, and her team served us many times during our stay. Yani is the consumate professional, managing the staff and the flow of food and drinks always having the clients' needs in mind. She is a huge asset to Parque Central! We really enjoyed the bar in the mezzanine where we were served by Roxana and Yusenia every evening. We were always greeted with a smile and great service. It's a joy being around people who love their jobs and make clients feel welcome! Thank you to Consuelo, Yani and team, Roxaan and Yusenia! We will be back in March 2023.…
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 1 week ago
Dear guest, It is a privilege for the whole Team to have your preference. We will be waiting to conquer you with the best services and personalised attention. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A group of 3 of us stayed here for 4 nights. This hotel is in a perfect location for exploring Havana. Soon as you step out of the hotel you see the beautiful theatre building and amazing vintage cars. Be prepared for people to hassle you as you walk past them as they are selling tours. We stayed in a junior suite in the modern section, it was very spacious, we had 2 beds & a pull out bed. The room was decent for Cuba standards. Pillows and beds were comfy. There was plenty of space for all of our belongings. There were dispensers for handwash, shampoo & body wash. The bathroom had a bath tub and walk in shower. There was a good sized mirror. The water from the shower would flood the floor every time we used it, this was annoying. There was a good sized fridge so we put drinks in there. There isn't any shops nearby that sell snacks or drinks. Luckily we took some drinks with us so we used these, and ordered drinks with our meals. Most of the staff were really nice, the guys at concierge were helpful. The WiFi was good, food was hit & miss. We found that there were no sides on the menus & we found it annoying how you could only have french fries with sandwiches or baguettes. We enjoyed seeing the sunset on the rooftop. You get a nice view of the local area. Both pools at the hotel weren't heated, so it was too cold to get in, the hot tub wasn't working throughout our stay. The spa was also closed down since covid lockdowns & hadn't reopened. This was disappointing. Overall we enjoyed our stay. The location is so central and was ideal as it was our first time in Havana. …
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 1 week ago
Dear Sonia, Thank you very much for trusting us with the enjoyment of your first holidays in Havana and for the opportunity to improve that your remarks offer us. It will be a privilege to welcome you back in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is in a prime location for exploring old Havana. Its split into two (an older/main and a newer side) and accessed through a walkway in-between. Both sides have rooftop pools and panoramic views. The main side has the best views of the Capitol building. We stayed on the newer side. Room was very clean and tidy, however, the noise of the road outside (particularly with the old cars) was very loud, even with ear plugs but if you are heavy sleeper no issue! Staff were very helpful and friendly. Foodwise, we only ate breakfast at the hotel. Plenty of basic options but for me, it was all about the Egg lady, freshly made to order omlettes very morning. We booked through Tui, so the rep was able to advise on things to do, they also arranged a trip in the nicest open top old car in the whole of Havana - tours were EURO/$40 per hour. I'd seen a few reviews about people jumping on you as soon as you left the hotel. There are lots of people offering things in Havana (cigars, money exchange, taxis, dancing), you will say 'No, Gracias' probably about a 100 times a day - However, if you werent interested, they didnt push the point and left you alone, I didnt think this was an issue at all. Would recommend this hotel as an ideal base for exploring.…
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 1 week ago
Dear guest, Thank you very much for sharing this review of your stay in our hospitality and for recommending us to other travelers. We hope to repeat or surpass this experience on your next trip to Havana. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here with our kids for 3 nights. Hotel is in the nice aria where you can walk places with activities. Our room was very clean and they cleaned it nicely every day. There is a beautiful pool on the roof with a beautiful view of the city and the sea. Foods were great and all the employees of the hotel was very respectful and positive We also met Mr. Jose Luis Martinez who is sub director of the hotel he was very helpful and nice to us. We will comeback to Cuba for sure and this is the hotel that we are going to stay again.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 1 week ago
Dear Hakan, It is an honour to receive this positive feedback of your recent stay in our hospitality. We hope you will reward us with another visit in the future. Until then, we wish you the best. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to the roof pool. The view is stunning. The staff is friendly and attentive. The pool side drinks are great. The food snacks served by the pool are good, except their sandwiches. The croquettes were good. The pizza was tasty. The pool is not heated.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 1 week ago
Dear guest, Thank you very much for sharing this review of your experience at our hotel. We look forward to welcoming you back in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Location, location, location. Couldn't get a better location. Across the street from Central Parque, the Capitol, the Teatro Habana, Museum of the Revolution and Cuban art gallery. All the old cars congregate at Central Parque. Walking distance to all sites in Old Havana. Decent rooms with fantastic roof top pool and bar. But what always makes or breaks a place are the people, and the staff at Parque Centrale are friendly, helpful and accommodating. The staff are knowledgeable and will assist in setting up taxis, old car tours or if you're walking with directions and recommendations. Great stay.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 1 week ago
Dear guest, Thank you very much for choosing us to enjoy your vacation in the capital of this beautiful island. We are happy to know that our services and personalized attention were up to your expectations. We look forward to welcoming you back soon. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
parque central hotel havana, nh parque central hotel havana, parque central havana, nh parque central havana
FORMERLY KNOWN AS
Parque Central
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
427
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Claim Your ListingIBEROSTAR PARQUE CENTRAL - Updated 2023 Prices & Hotel Reviews (Havana, Cuba)
Frequently Asked Questions about Iberostar Parque Central
Which popular attractions are close to Iberostar Parque Central?
Nearby attractions include Gran Teatro de La Habana (0.1 miles), Museu Nacional de Belas Artes de Cuba (0.1 miles), and Central Park (0.09 miles).
What are some of the property amenities at Iberostar Parque Central?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Parque Central?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Parque Central?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Iberostar Parque Central?
Conveniently located restaurants include Ricardon, Elizalde Bar-Restaurante, and 5 Sentidos.
Are there opportunities to exercise at Iberostar Parque Central?
Yes, guests have access to a pool and a fitness center during their stay.
Does Iberostar Parque Central offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Parque Central?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Iberostar Parque Central?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.6 miles), San Francisco de Asis Square (0.7 miles), and Palacio De Los Capitanes Generales (0.6 miles).
Does Iberostar Parque Central have any great views?
Yes, guests often enjoy the city view available here.
Is Iberostar Parque Central accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.