We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Parque Central

avatar-imageavatar-imageavatar-image
Traveler (6931)
Room & Suite (1852)
Pool & Beach (680)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

#16 of 219 hotels in Havana
Location
4.9
Cleanliness
4.5
Service
4.4
Value
4.1
Travelers' Choice
This hotel has been completely refurbished to offer a better accommodation experience. The hotel has all of the seductive charm of Havana that you can't miss out on. Its unmistakably colonial style is one of the draws of this magnificent hotel. The hotel has well-equipped rooms and suites, a rooftop pool, a fitness room, live Cuban music, meeting rooms, 3 restaurants and 5 bars...Plus the best ambience of the best hotel in Havana. This country with lots of history awaits, and it offers you a unique holiday!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Massage
Public wifi
Paid internet
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Solarium
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
Infirmary
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish, German
4.5
9,635 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in the heart of Old Havana, Iberostar Parque Central is celebrated for its lively atmosphere, complete with live music and friendly staff, which many guests find enchanting. The hotel's prime location is consistently lauded as perfect for sightseeing. While opinions on value vary, with some considering it pricey, the amenities like the rooftop pool and entertainment often receive high marks. Rooms are spacious but have had some maintenance critiques. The cleanliness is widely praised, as is the service, although there is room for improvement in certain areas.
Location
Central
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Professional
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
9635Reviews466Q+A100Room tips
Traveler rating
  • 5,779
  • 2,875
  • 641
  • 173
  • 167
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Paula W wrote a review Yesterday
Miami, Florida5 contributions
+1
I’ve stayed here many times. The staff is just so lovely and helpful! If you have any kind of issue, it’s resolved immediately. And they do everything they can to accommodate you. I’ve stayed at just about every hotel in Havana and this is the very best! I speak from 25 years of traveling to Cuba. They are like family! From the concierge (Julio) to the restaurant. Always welcoming and there for you!
Read more
Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Lots of tips in 70 visits! Safest country to travel but you should still guard your phone,...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
chileantraveler2 wrote a review Feb 21
Wilton, Connecticut, USA3 contributions
Excellent service, wonderful elegant facilities. The view from the terrace especially at sunset is spectacular. The food delicious. The location is fantastic. Breakfast with local live music was a real treat. Central and close to everything.
Read more
Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 3 days ago
Dear guest, Thank you for choosing us. We will be delighted to welcome you back. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Pablo Alain P wrote a review Feb 20
1 contribution
Being an over 20 years experinece tour guide expieriencing both the private and the state owned sector around Cuba allows me to give this eval,maily due to the great ,attentive and frienly service of Yaniuska at the Lobby ,Love Iberostar .Gracias
Read more
Date of stay: February 2024Trip type: Traveled on business
Room Tip: perfectly located ,momentary parking available and good consierge service
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 4 days ago
Dear Pablo, We are glad to receive your friendly feedback. Thank you for placing your trust in us. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Irene4re wrote a review Feb 11
oxnard118 contributions
+1
This is the place to stay in Havana. Perfect Location and stellar Customer Service starting with Yanelys at the Front Desk, Gricel, the Manager, and the Outstanding Concierge, Lazaro! I felt very well taken care of by the entire staff! The Bar on the Roof was wonderful...the Group WOW was so talented! When in Cuba, stay here!
Read more
Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 1 week ago
Dear Irene, Thank you for trusting us your stay in Havana. It will be an honor to welcome you back. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Moke L wrote a review Feb 4
5 contributions
It’s a nice hotel in la Havana. Location wise, it’s right in the middle of where you want to be. As for the hotel, it is getting old. Staff here are doing their best. It’s clean and they offer many services. Cigar lounge is close by 11pm aswell as the other bars. The lobby bar is opened a little later. The pool is cold. But swimable. Forget the gym. It’s in construction. You can get a taxi ride to go to the beach or take the bus. It’s 20/25min drive to Santa Maria beach. It’s intimate and you can rent chairs for a dollar. Don’t be surprise. Everything is more expensive at the hotel or near the hotel. Would recommend to explore to get more. Their rate is 1usd for 120cuc at the hotel. If you go in the restaurant the rate is way more cheaper 1usd per 220cuc or 280cuc. The further you go the more your money worth.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Pool is cold. The gym in construction and eat elsewhere!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 2 weeks ago
Dear Mokel, Thank you for sharing this helpful feedback after your stay in our hospitality. We assure you that we4 will surprise you with positive changes on your next visit. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mike G wrote a review Feb 3
6 contributions
A 5 or 4.5 Star rating for this hotel is exceptionally is misleading. There are several reasons for this. First lunches and evening meals were expensive but very poor. The hotel is noisy and is a maize of corridors. The safe in our room did not work. The room was lacking any natural light. Whilst clean it was dingy and a place one didn’t want to stay in it for very long. Good points -.Roof top pool Location right in the centre of Havana. I wouldn’t go again.
Read more
Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Their food
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 2 weeks ago
Dear Mike, On behalf of the whole team, we would like to say how very sorry we are that we have not been able to provide you with an experience that has lived up to your expectations. We are working on your valuable feedback. Thank you for giving us the opportunity to improve. We will do our best to surprise you with positive changes if you change your mind about visiting us again. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Maps46576343567 wrote a review Jan 2024
1 contribution
Everything is more than great. We spent seven days in Havana, it was our honeymoon, and we could not pick a better destination. The atmosphere in the loby bar is excelent, and the waiter Amilkar is very nice and pleasant. We highly recomend it.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 3 weeks ago
Dear guest, Thank you for trusting in our services and dedication. Our colleagues will be delighted to have you back. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Curt wrote a review Jan 2024
West Granby, Connecticut31 contributions
Our group had arrived to Havana a couple days prior to our visit to enjoy a Pina colada at the lobby bar. There were two bartenders. The fist smelled the mix and put it down. The second bartender who was a male shook his head, picked up the mix and decided to make the drinks. We didn’t piece together what happened until all 6 in our group ended up with food poisoning. Needless to say, it put a damper on the remainder of our vacation. PROCEED WITH CAUTION!!!!
Read more
Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 3 weeks ago
Dear Curtis, First of all, we would like to thank you for giving us the privilege of welcoming you. Due to the seriousness of the aspects you share we would like to inform you that all the products we use for cocktails are provided by certified suppliers. Likewise, our staff is recruited, trained and inspected in compliance with the current health regulations. We assure you that wee have not had a case similar to yours before. We hope you are fully recovered and that you have had a safe journey home. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
James H wrote a review Jan 2024
3 contributions
I have stayed at the hotel 3 times and have very much enjoyed it every time i stay in La Habana. Super location, very good vibe and lovely staff. Very comfortable place to stay each time i am in Havana and made to feel at home. Excellent rooftop pool which is a great place to chill. And a big thank you to Isis et al in the portico bar in particular!
Read more
Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 4 weeks ago
Dear James, Thank you for trusting in our services and dedication. Counting on your loyalty is the best award e can receive. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Caroline D wrote a review Jan 2024
6 contributions
Lovely hotel. Tastefully decorated. Comfortable rooms. Lovely, friendly and helpful staff. This hotel is so central to explore Havana city. We stayed 4 nights which I felt was a good amount of time to discover the gems of Havana. Staff were really helpful and informative giving good information about the city. There are 2 parts to the hotel...... the original older part which we spent most of our time in at the bars and restaurants. Our room was in the newer modern part. The hotels are connected by an underground hallway but doesn't feel separate. Both parts have their own swimming pools. Both are lovely and we used both. A nice addition after busy days exploring the city in the heat. We didn't need longer but enjoyed it so much could definitely have stayed longer. If we come back would definitely stay here again.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Feels livelier/atmospheric in original/older part of hotel. Our room was in modern part and the...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded Jan 18, 2024
Dear guest, Thank you for sharing this friendly feedback with other travelers. It will be a pleasure to welcome you back. Kind Regards, Quality Manager Iberostar Parque Central
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Havana area.
ALSO KNOWN AS
parque central hotel havana, nh parque central hotel havana, parque central havana, nh parque central havana
FORMERLY KNOWN AS
Parque Central
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
427
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

IBEROSTAR PARQUE CENTRAL - Updated 2024 Prices & Hotel Reviews (Havana, Cuba)

Frequently Asked Questions about Iberostar Parque Central
Which popular attractions are close to Iberostar Parque Central?
Nearby attractions include Gran Teatro de La Habana (0.1 miles), Museu Nacional de Belas Artes de Cuba (0.1 miles), and Central Park (0.09 miles).
What are some of the property amenities at Iberostar Parque Central?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Parque Central?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Parque Central?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Iberostar Parque Central?
Conveniently located restaurants include Ricardon, Elizalde Bar-Restaurante, and 5 Sentidos.
Are there opportunities to exercise at Iberostar Parque Central?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Iberostar Parque Central offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Parque Central?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Iberostar Parque Central?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.6 miles), San Francisco de Asis Square (0.6 miles), and Palacio De Los Capitanes Generales (0.6 miles).
Does Iberostar Parque Central have any great views?
Yes, guests often enjoy the city view available here.
Is Iberostar Parque Central accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.