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Iberostar Parque Central
8,702 reviews
#5 of 408 Hotels in Havana
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Neptuno e/ Prado y Zulueta, Havana 10100 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
Full view
View all photos (6,195)6,195
Room & Suite (1039)
Pool & Beach (616)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 11/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Parque Central
Updated 11/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 408 hotels in Havana
Location
Cleanliness
Service
Value
Travelers' Choice
This hotel has been completely refurbished to offer a better accommodation experience. The hotel has all of the seductive charm of Havana that you can't miss out on. Its unmistakably colonial style is one of the draws of this magnificent hotel. The hotel has well-equipped rooms and suites, a rooftop pool, a fitness room, live Cuban music, meeting rooms, 3 restaurants and 5 bars...Plus the best ambience of the best hotel in Havana. This country with lots of history awaits, and it offers you a unique holiday!
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Massage
Public wifi
Paid internet
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Butler service
Doorperson
Infirmary
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
121Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Contact
Neptuno e/ Prado y Zulueta, Havana 10100 Cuba
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8702Reviews432Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
The customer service is very bad. When we went to check in, the employee told us to wait and she was just checking her phone, in fact we had to wait for an hour, and to top it off she forgot about us. There was a lot of musty smell in the room. Also, the hygiene of the restaurant was not good. In short, I do not recommend it.
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Date of stay: November 2021
Location
Service
Sleep Quality
Helpful
Excellent hotel, with very comfortable rooms and excellent views of the center of Havana. The girls at the reception are super nice. I have felt very welcomed, especially by Isela who has a great language level and Dayami. 100% recommended.
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Date of stay: November 2021Trip type: Traveled solo
Helpful
Response from Iberostar Hotels and Resorts, Owner at Iberostar Parque Central
Responded 3 days ago
Dear guest, We are always very happy to confirm that our guests have enjoyed an excellent holiday and theyhave left with wonderful memories.Our combination of a friendly and competent service is one of our highest priorities We would like to thank you for sharing this kind review and we look forward to welcoming you back again. Until then, we wish you all the best. Kind Regards Quality Manager Iberostar Parque Central
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A very good hotel. Spacious rooms and excellent support and team. They have a big breakfast. Best of all is the central location. The best in havana. Their pool terrace is awesome with great view on the city. I highly recommend it and it has a central location.
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Date of stay: March 2021Trip type: Traveled solo
Room Tip: Take the hop on hop off bus
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1 Helpful vote
Helpful
Response from Iberostar Hotels and Resorts, Owner at Iberostar Parque Central
Responded Jul 26, 2021
DearAntonio, We are sincerely glad to read that you had such a great experience in our hospitality. We will continue working hard to achieve this every day. We try to think of everything to provide our guests with a perfect stay. Once more, we thank you for sharing this review of our hotel and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Parque Central
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We had a Junior Suite a few times in the recent weeks and it was great. The room was big and clean with a nice view to the Capitol and the park. The location is central but in the room it was quite. Nice feature is the roof top pool. The service was good too, in the restaurant and in the bar and even in the room.
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Date of stay: June 2021
Value
Cleanliness
Service
Helpful
Response from Iberostar Hotels and Resorts, Owner at Iberostar Parque Central
Responded Jul 6, 2021
Dear guest, It is always extremely satisfying for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at Iberostar Parque Central. We have treated your description as a success story. We would like to thank you once again for your kind review and we will be delighted to welcome you back soon. Best Regards, Quality Manager Iberostar Parque Central
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I have stayed my last 2 nights before returning to UK at this property, I can say it has been one of my best experience ever, even Cuba is going through a difficult situation with the COVID19, I can say at this property they has implemented a very nice protocol to keep you safe, Upon arrival I was greeted by Isela and Gladys they has treated me very professional exceeding my expectations, I was allocated to a room in a 4th floor with an amazing Capitolio view, the room was very clean with enough space, the F&B team was very nice and kind my lunch at Lobby was really nice thank you to Dayami for suggesting the moose it was really tasty, as well as thank you to the others Camilo, Narciso and el Chino, I can 100% recommend this hotel as the best Hotel in Old Havana, the swimming pool at the 8th floor was really nice with an incredible view. Thank you Parque Central I will return soon. …
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Date of stay: June 2021
1 Helpful vote
Helpful
Response from Iberostar Hotels and Resorts, Owner at Iberostar Parque Central
Responded Jun 14, 2021
Dear guest, We would like to thank you for sharing this wonderful impression of your stay with us. Our day to day efforts is to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. Furthermore, we thank you for mentioning "how we care" our philosophy to take care of guests, employees, the community and the environment based on the advice of our Medical Advisory Board. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Parque Central
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PRICE RANGE
$170 - $428 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parque central hotel havana, nh parque central hotel havana, parque central havana, nh parque central havana
FORMERLY KNOWN AS
Parque Central
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
427
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Claim Your Listing Frequently Asked Questions about Iberostar Parque Central
Which popular attractions are close to Iberostar Parque Central?
Nearby attractions include Gran Teatro de La Habana (0.1 miles), Museu Nacional de Belas Artes de Cuba (0.1 miles), and Central Park (0.09 miles).
What are some of the property amenities at Iberostar Parque Central?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Parque Central?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Parque Central?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Iberostar Parque Central?
Conveniently located restaurants include Elizalde Bar-Restaurante, Mekedé, and Lo de Monik.
Are there opportunities to exercise at Iberostar Parque Central?
Yes, guests have access to a pool and a fitness center during their stay.
Does Iberostar Parque Central offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Parque Central?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Iberostar Parque Central?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.6 miles), Museo Hemingway Finca Vigia (0.4 miles), and Palacio De Los Capitanes Generales (0.6 miles).
Does Iberostar Parque Central have any great views?
Yes, guests often enjoy the city view available here.
Is Iberostar Parque Central accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.