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We stayed here for 2 nights for our last accomodation in Cuba. The staff were lovely and the location was great. Very close to everything that you’d want to see and experience. The neighbourhood feels safe and lively also. The room was a little run down and our bathroom…
I was unfortunate enough to stay at the Sercotel Lido in early September 2018 for 5 nights. The lack of customer service was on display from the moment we walked up to the front door. The doorman opened the door without a “Buenos días” or even a smile. At the reception, a scowl.…
Very good hotel with friendly staff and excellent breakfast on the roof!!! Our room was big with a nice balcony! I can advise Lido to every tourist, who wants to feel the real atmosphere of old Havana!
The hotel is located in the Old City of Havana (Habana Viejo) in walking distance to all attractions. The breakfast was OK. Poor communication between the people in the reseption. Our booking for two extra days, confirmed by one person in the morning, was denied by the next…
This place allows to feel real part of Havana society. It is settle in the middle of old colonial neighbourhood. Good breakfast. Helpful staff. Last day when we leave , elevator was spoiled and we must go downstairs with big luggage . Room was small and without windows . There…