Do yourself the favor don’t stay here, the price and pictures may tell you it’s a good choice but don’t do it. I stayed there this past January and let me tell you the building is not fully functional. One elevator was broke, water pressure was not great. Plus when I was checking out they accused use of taking 2 towels, really those ugly towel why!! I was running late and paid 7.20 for them. They wanted me to go upstairs to verify the towel was there, I don’t got time to waste going upstairs, and they accused my whole family about it, trash and disrespectful!! Never again
From reading these reviews we decided to book another hotel. Don't waste your money. I paid the same for the room in this dump as I did for a nice clean hotel, the difference being this place here is evidently a dump and the new accommodation is nice and clean. I feel ripped off that you have taken my money knowing you're offering a sub par accommodation. Shameful
worst hotel we’ve ever visited!!!! when we checked in this hotel of course we wanted to change money, the currency is the the worst .....for a fact cause we checked into other hotels for curiosity. as we went on our way to take the lift it was all dirty and smelly and its a huge hotel and only one lift was working so you had to wait a while to go to our room, the room looks like you’re going into a hunted house dirty curtains , broken window just a huge mess and when you smell the pillows an old aroma just comes out of them. not even a bottle of water they give you. a huge hazard “the was the electricity plug in the bathroom”. they never change the bed sheets the air conditioning is from the 16th century and it makes cracking noises trough out the night. if you decide to stay in the room or you haven’t left before the maid comes the room will stay undone.... when it was our last day at the hotel we wanted a late check out and after we left for our last tour in the morning we advised the receptionist to send some one to clean the room and give us a shower gel, that never happened. as we went up to the room we met the maid and asked her if she can tidy up a bit and she told us that the room is out of water and she only can make it after we leave. for the internet you have to buy cards and the connection in this hotel is pretty bad and the internet is not reachable in the rooms...BREAKFAST its like feeding time for the animals in fact we only took boiled eggs and coffee... the cappuccino was a mixture of hot-chocolate and coffee and the other food was just a hot mess everything mushed and just looking unappetizing. oh and if you go a bit late from the time it opens everything is finished ... at times the rooms (or if i might say “stalls”) were out if water.... we couldn’t even flush , wash our teeth and have a shower.. i don’t advise anyone to rent a room in this hotel…
This hotel was booked by a friend through Hotels.com and the issues are as listed: We both paid the same amount $210.53 his was a 3 bedroom since his son stayed with him mine was a single bed for me and my wife On informing the manager about the room he said this was a two bed room you will see photos attached that show a two bedroom and my room. Hotels.com is the worst site and I would need them to know this because I lost money by sleeping in a dirty room with staff and management including the senior lady Manager at this hotel. The showers stand was broken toilets dirty and stinky as hell.
A short 2 night stay in Havana, hotel deauville booked - Great NO TERRIBLE #1 A set f draws that they must have just got out of a skip #2 A chair that they must have just got out of a skip #3 Windows that looked they had not been cleaned for a year or so #4 Broken window latch so we could not close the window #5 No grill cover in the shower - just a hole #6 Dirty walls and walls with crumbling plaster #7 Pieces of extractor fan (air con - HA HA) missing We were staying in a resort complex and had decided to book a couple of nights in Havana mid way through a 2 week holiday, When we were shown our room the horror hit us, Can we change rooms - NO Can we book into another hotel - NO i had only got enough funds with me for a couple of days So we had to stay in this DUMP of a hotel