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Hotel Deauville

Traveler (841)
360
Panoramas (24)
Room & Suite (358)

About

Location
Cleanliness
Service
Value
This strategically located hotel is right on the Malecón seafront. The situation makes the hotel ideal for visits to the old colonial city and equally ideal as a starting point for the renowned Havana nightlife
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Property amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Outdoor pool
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Bay View
Ocean View
HOTEL CLASS
998Reviews
47Q+A
68Room tips
Traveler rating
  • 42
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  • 297
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Popular mentions
Don't go! There is not one good thing I can say about this hotel, maby that it's cheap. Service, non existing Rooms, worn down Pool, full of people that aren't gusts at the hotel, and very dirty. Food, really bad Don't go! .
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Response from YanetR4, Director General at Hotel Deauville
Responded 6 days ago
Dear Jais_the_Dane, We regret that your experience at our hotel has not been pleasant, we appreciate your opinion and we will take into account all that has been said to improve our services. Best regards
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We stayed at this hotel because of its location and cost effectiveness. For location it’s on the seafront and about 3/4 km from the old areas of Havana and you get to walk along the seafront for a nice walk into the old town. There are 14 floors and the views of Havana and the
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Response from YanetR4, Director General at Hotel Deauville
Responded 6 days ago
Dear dodger107, we appreciate your opinion, we regret that your stay has not been the best due to the inconveniences, now the hotel is going through a repair process, it will soon be completed with the repair of the second elevator. best regards
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Hotel Deauville is a really big hotel located at the marvellous Malecón with a wonderful view to the sea. We would like to stay there, but already when we came to the lobby and reception we realized that it was not a place to stay. The hotel is run-down, it is dirty, and it
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Response from YanetR4, Director General at Hotel Deauville
Responded 2 weeks ago
Dear Lars M, we appreciate your opinion, and we will take into account all that has been said, we regret that your first impression was not the best, we encourage you to get to know our hotel better and enjoy all our services. Best regards.
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The location on the Malecon is great. Short walk to old Havana. The hotel infrstructure is somewhat lacking. Elevators a problem. Access for those needing it was non existent. Breakfast was OK. Room size was good. Hot water was always on tap and the toilet worked as did the Air
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Response from YanetR4, Director General at Hotel Deauville
Responded 6 days ago
Dear R9559FPbryanh, we appreciate your opinion, we regret that your stay has been affected by the inconveniences, the Hotel is currently undergoing a repair process, it will soon be completed with the repair of the second elevator. best regards
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Location on the Malecom is perfect and breakfast is ok, all rooms and bathrooms desperately need renovation and only 1 elevator for 15 floors is not even close to enough. 2nd elevator under construction since almost 2 years!
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Response from YanetR4, Director General at Hotel Deauville
Responded 3 weeks ago
Dear MarjorieKashi, thank you very much for commenting on our hotel, we regret that you have not enjoyed your stay, our hotel is being remodeled and soon the second elevator will be underway, and little by little the changes will be noticed. Best regards
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Previous
Not sure. We were on the 4th floor. Rooms definetley not renovated there. I don't go to discos hence I can't comment on that. Sorry for not being more helpful.
1 vote
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There are safes in the room but to get a key to use you pay a deposit and a daily rent.
0 votes
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Can the hotel organise an airport arrival's transfer
Hmmm not sure, they don’t include transportation. But you will always have taxi service, they are in front of hotel at all hrs, you pay the fee of course.
1 vote
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What is the size of the pool?How much space around it is how many sunbeds? Thanks
Its small, there seemed to be more tables than sunbeds. I didn't use the pool. It's on the roof with an ok view and a small restaurant/cafe on the same level.
0 votes
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Hi - yes, this could be true - we arrived at 6am in the morning and could not check in until 4pm. We could not eat breakfast there that morning even though we were checking out and not having breakfast on the last day. This is not a customer friendly location.
0 votes
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12345610
"Higher up is better for sound but trouble when the elevator is out. View was great from the west side."
"Lower rooms, let's say up to 8th floor, are very noisy because of the street noices"
"Great LOcation"
"Any floor 6 or higher"
"Malecon side has huge balconies....more noisy but amazing for coffee in the AM"
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12345614
PRICE RANGE
$41 - $87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
deauville hotel havana
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
144
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