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Hotel Santa Isabel

Traveler (283)
360
Panoramas (22)
Dining (22)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Bar/Lounge
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Romantic
Quiet
HOTEL CLASS
456Reviews
381Photos
24Q+A
88Room tips
Traveler rating
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  • 42
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Popular mentions
I was only in the bar/courtyard for a bit. Found it to be an excellent location - the bar tender was really great and made excellent cocktails. Nice atmosphere. There is certainly a lot to see nearby. We enjoyed it!
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Response from Directorsantaisabel, Director General at Hotel Santa Isabel
Responded yesterday
Dear Customer We appreciate your visit and that you have been pleased with our service, we hope to have you again with us
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My husband knew the hotel, from a trip several years ago. Not the same place, from his prior experience. The inside courtyard was nice, until you looked up and saw substantial mold growing on the upper walls. We had hot water only every other day. Breakfast was mobbed with
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Although we had high hopes for this hotel, even when we arrived and were looking at the outside and the beautiful square where it is situated, it was extremely disappointing. We had two rooms - in one a pane of glass was broken, in the other the shutter was broken. One room
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We stayed here for a week last October. Arrived very late (around midnight). The wooden doors were bolted shut and I thought we were going to be sleeping outside that night. After banging the door knocker pretty hard someone showed up. It was obvious the poor guy had been
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This hotel is on the Plaza de Armas, one of the central squares of Habana. Nearby is the hotel where Hemingway stayed, and wonderful bars full of the vibrancy and energy of live music. The rooms have a colonial feel - plantation shutters, high ceilings - and the central
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Professional photo exclusively commissioned by TripAdvisorHotel Santa Isabel
The Standard at the Hotel Santa Isabel
Professional photo exclusively commissioned by TripAdvisorHotel Santa Isabel
The Junior Suite (2 beds) at the Hotel Santa Isabel
Room 304 in all it's glory
Professional photo exclusively commissioned by TripAdvisorHotel Santa Isabel
The Junior Suite (2 beds) at the Hotel Santa Isabel
Vista desde el balcón
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12345628
I do recall them having a small one, it wasn’t the most powerful thing but did the trick
0 votes
Hi! Thanks for contacting us. In the hotel we accept children and we have rooms with two beds. We hope you choose us! Best regards.
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Most places only accept cash , CUC and the Cuban peso .The cuban peso you will probaly get in your change , the CUC from banks ,currency exchange shops and ATM's . I have changed British pounds (sterling)at the hotel santa isabel but you can get a better exchange rate elsewhere . For the tobacco growing (cigars ) we arranged a guide in vianales area through our casa who walked with us into the very muddy valley where the best tobacco is grown . It would be impossible to do this in town shoes , walking boots are required . If you want to buy a cigar or two on the farms is your best bet . Cheaper then the goverment branded ones and the finest taste ....enjoy .
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Our safe didn't work and wifi is patchy so unless you desperately need it leave it behind. Wifi cards are the same all over Cuba but much more expensive in the hotel. The hotel staff are very amenable so probably not a problem. Changing money at the airport resulted in a long wait and 20 CUC notes as I was refused smaller denomination except for a handful of tiny copper coins; could be a problem if you need to tip a taxi driver. If you go to the bank go early. Can't answer for the suite as our room was at the back.
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12345
"If the elevator is not in operation stay on the first floor if you're not in great shape"
"Any room, do not upgrade"
"the rooms with the best views are those on the front facing the square. They are a little noisy until around 10.30 when its becomes v quiet"
"The upgrade includes the roof terrace with chairs and table, really nice at night."
"Beware of the taxi drivers, they really try to rip you off. Always negotiate the FULLY price ."
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12345618
PRICE RANGE
$149 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa isabel havanasanta isabel hotel
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
27
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