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Hotel Santa Isabel

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Traveler (276)
Room & Suite (150)
Dining (22)
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Overview
  • Excellent21%
  • Very good43%
  • Average17%
  • Poor10%
  • Terrible9%
Travelers talk about
“plaza de armas”(9 reviews)
“old town”(28 reviews)
AMENITIES
Internet
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (445)
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96
46
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28
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LanguageEnglish
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50
96
46
31
28
Show reviews that mention
All reviewsoverlooking the squareplaza de armasold townlong balconystained glassexcellent locationfrench doorsother hotelsstandard roomfirst floorrocking chairsperfect hotelhot waterbreakfast is servedwatch the worldpeople watchingbars and restaurants
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1 - 5 of 251 reviews
Reviewed 1 week ago via mobile

We know not to expect great food in Havana, but this hotel as you do in The city it was B&B, but we were very surprised to be charged for the coffee in the room, yes the mini bar, BUT COFFEE, we complained but in...More

Thank KipandKing
Reviewed 2 weeks ago via mobile

Writing this review from the train station in Toledo. We booked two rooms in the hotel. Mine was second floor and my sisters ground floor. The rooms are cozy and have everything you need but we were both absolutely freezing. The noise was crazy. I’m...More

Thank Ashleigh P
Reviewed April 20, 2018

This has to be the best situated hotel in Havana. Its right in the heart of the old town and walking distance from some lovely bars and restaurants (also some poor ones so choose wisely!). Its also within walking distance of a lot of the...More

1  Thank Alison C
Reviewed April 7, 2018

Fantastic location i the midst of Old Havana and on one of the main squares. Hotel has a very grand and beautiful architecture, staff was also very polite and helpful. But don't expect a very comfortable stay as the rooms were old, the windows don't...More

Thank isadora03
Reviewed February 18, 2018 via mobile

Having read other trip advisor reviews we were pleasantly surprised. The staff in the hotel were charming and helpful and breakfast good, very similar to other hotels in Cuba. The only thing that was strange was the honey pot, there was only one and the...More

3  Thank Etta007
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Dry Cleaning
Concierge
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
$139 - $433 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$139 - $433 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (276)
Room & Suite (150)
Dining (22)
Family and Play Areas (4)
Questions & Answers
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traveller12196
July 18, 2017|
AnswerShow all 3 answers
Response from Comercial S | Property representative |
Hi! Thanks for contacting us. In the hotel we accept children and we have rooms with two beds. We hope you choose us! Best regards.
0
Votes
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therobelife
April 3, 2017|
AnswerShow all 3 answers
Response from DonaldC3 | Reviewed this property |
Most places only accept cash , CUC and the Cuban peso .The cuban peso you will probaly get in your change , the CUC from banks ,currency exchange shops and ATM's . I have changed British pounds (sterling)at the hotel santa... More
0
Votes
noreenbarnette
March 11, 2017|
AnswerShow all 6 answers
Response from Wilmaasdad | Reviewed this property |
Our safe didn't work and wifi is patchy so unless you desperately need it leave it behind. Wifi cards are the same all over Cuba but much more expensive in the hotel. The hotel staff are very amenable so probably not a... More
0
Votes
Room Tips
"the rooms with the best views are those on the front facing the square. They are a little noisy until around..."
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"The upgrade includes the roof terrace with chairs and table, really nice at night."
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"Beware of the taxi drivers, they really try to rip you off. Always negotiate the FULLY price ."
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"Get a view of the square"
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