IBEROSTAR GRAND PACKARD

4.5

#3 of 153 hotels in Cuba

Location

Cleanliness

Service

Value

This hotel offers travellers an atmosphere that's very evocative of the charm of Old Havana and which completes its offer with services and luxury facilities. This new 5-star hotel offers the most sophisticated travellers 321 luxury suites and rooms, plus 3 restaurants and 3 bars, Cigar Lounge, fitness centre with classes, a concierge, pillow menu, body and beauty treatments, a large outdoor pool, views of the Bacardi building... All of this in an exceptional location to experience the most exciting parts of the historical centre of Havana. This country with lots of history awaits, and it offers you a unique holiday!

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Property amenities

Pool

Room service

Restaurant

Bar/Lounge

Spa

Free High Speed Internet (WiFi)

Fitness Center with Gym / Workout Room

Airport transportation

Breakfast Available

Business Center with Internet Access

Children Activities (Kid / Family Friendly)

Concierge

Conference Facilities

Dry Cleaning

Hot Tub

Laundry Service

Meeting rooms

Sauna

Wheelchair access

Room features

Air conditioning

Minibar

Refrigerator in room

Accessible rooms

Family Rooms

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

Hotel links

Visit hotel website

Hotel deals

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Contact

Prado 51 Entre Carcel y Genios, Havana 10200 Cuba

011 34 971 99 80 76

Getting there

Jose Marti Intl Airport11 mi

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

Museu Nacional de Belas Artes de Cuba

6 minArt Museums

El Capitolio

4 minPoints of Interest & Landmarks

Fort San Salvador (Castillo De San Salvador De La Punta)

2 minHistoric Sites

Museum of the Revolution (Museo de la Revolucion)

4 minHistory Museums

See all nearby attractions

239Reviews

396Photos

16Q+A

15Room tips

If I could give infinity starts, I would...

This may be long...here we go! Our trip to Havana, Cuba was planned for my mom’s birthday. I booked the Grand Packard solely based on the great reviews from former guests on trip advisor. As a non-Spanish speaker, EVERYONE was so accommodating. Starting with check in. We…

Date of stay: April 2019

Hotel's Favorite

A wonderful place to stay in Havana

We spent five days in Havana in March 2019, and we were fortunate that our travel agent booked us into this fabulous hotel, which we understand has only been open for a few months. I'm not sure whether this is a new building or a property that was re-modeled, but the hotel is…

Date of stay: March 2019

Dear guest, We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Our highly motivated and competent team ensures that our service, as well as our hotel's extensive facilities, provide a holiday feeling of the very special kind for our guests. Again we thank you for your comments and we hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Parque Central

Excellent customer service

Stellar staff always willing to help and assist us. New hotel great ambiance great view to the malecón music and food ... Zoima the public relations officer assisted us on all aspects of our visit ... thank you so much !

Date of stay: April 2019

Dear guest, We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar and want to thank you for sharing your opinion with others. Confirmation that we were able to exceed your expectations with our service, the beauty and comfort of our hotel and our excellent gastronomy is spectacular news for us. It is also very satisfying for us that you have kept us in your fondest memories and it will be an honour to welcome you back again in the future until then we wish you all the best. Kind Regards, Quality Manager Iberostar Grand Packard

The best hotel in Havana

Amazing place the services is our work , Soyma public relations agency was very kind, the drinks perfect , if you are thinking to stay in the hotel in Havana Togo’s is the best option , very modern and superrrrr

Date of stay: April 2019

Dear Daphne , We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is extremely pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect holiday. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best. Kind Regards, Quality Manager Iberostar Grand Packard

Havana

The best hotel in Havana, the view is amazing. The cocktails are simply the best. The luve music on the bar is fantastic. Janet and Daniel are the most helpful ones.Do not miss the opportunity to visit it if you cone in Havana.

Date of stay: April 2019

Dear Georgios, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at our hotel. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story. We would like to thank you once again for your appreciation and hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Grand Packard

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We have booked for this hotel from May 18th. How do we request a high floor non-smoking room? Cannot find an email address.

All of the rooms are non-smoking, so that's not a problem. Do they have a Contact Us link on their Website. Iberostar is a large company, so I can't imagine they would not have a way to be contacted. Good luck.

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Are children allowed in the pool and bar area?

I cant really answer your question since i didnt go with my childrens and didnt see any there

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I would like to book this hotel for my honeymoon for three nights in July. The website does not give details of the rooms. Could anyone tell me what are the differences between the standard, superior and deluxe rooms? Are any of these suites?

You might want to call the hotel. I stayed on the 10th floor. The rooms were all suites and included butler services.

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Is the food all inclusive with the room price or do you have the pay for the food at the restaurants?

Hello, Breakfast is inclusive, lunch and dinner is not, but in case you are interested, when you go to the website to do a reservation, they do offer Dinner with the package for a bit more, check the website and click on the option, you will see the difference with Dinner and Without, but breakfast buffet is inclusive, if you decide not to purchase with dinner, there are plenty around the hotel in the area to have lunch and dinner, enjoy your vacation.

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Is the hotel rooftop open for only guest ? If so do you have pool day passes ?

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