We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here

Iberostar Grand Packard

Save
Share
Calle Prado No. 51 entre Carcel y Genios, Habana Vieja Entre Carcel y Genios, Havana 24000 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (738)
Room & Suite (84)
Dining (54)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Grand Packard
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 321 hotels in Havana
Location
Cleanliness
Service
Value
Travelers' Choice
This hotel offers travellers an atmosphere that's very evocative of the charm of Old Havana and which completes its offer with luxury services and facilities. This new 5-star hotel offers the most sophisticated travellers 321 luxury suites and rooms, plus 3 restaurants and 3 bars, Cigar Lounge, fitness centre with classes, a concierge, pillow menu, body and beauty treatments, a large outdoor pool, views of Castillo del Morro and the bay... All of this in an exceptional location to experience the most exciting parts of the historical centre of Havana. This country with lots of history awaits, and it offers you a unique holiday!
Read more
Full view
Property amenities
Valet parking
Wifi
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Children's television networks
Car hire
Paid private parking on-site
Infinity pool
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Outdoor furniture
Sun terrace
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 2 more
588Reviews27Q+A27Room tips
Traveler rating
  • 457
  • 67
  • 26
  • 15
  • 23
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Paulo_Frank wrote a review Jul 2020
Rio de Janeiro, RJ8 contributions4 helpful votes
Hidden gem in south beach, the plus is on the rooms on this hotel. Amazing atmosphere if feels like paradise even tho I was working. Do not miss out that sand bar, amazing service, great cocktail and super relaxing outdoor.
Read more
Date of stay: June 2020Trip type: Traveled on business
Helpful
Share
Response from Iberostar Hotels and Resorts, Owner at Iberostar Grand Packard
Responded Aug 3, 2020
Dear guest, We would like to express our appreciation for your kind words and positive rating of our hotel. It was a pleasure to read your description of our establishment and it motivates us to maintain our standards. It would be an honour to serve you again in the future at our hotel, until then we wish you all the best. Kind regards, Quality Manager Iberostar Grand Packard
Read more
ClaireB323 wrote a review Mar 2020
London, United Kingdom3 contributions
We went to the Iberostar Grand Packard and had a lovely experience! Hotel room was spacious and location superb! Our spa treatments at Spa sensations with Yaset and Roy were great and would definitely be worth a visit.
Read more
Date of stay: March 2020Trip type: Traveled as a couple
Helpful
Share
Response from ReputationOnline, Quality Manager at Iberostar Grand Packard
Responded Mar 20, 2020
Dear Claire, We would like to, first of all, thank you for your kind review of your recent holiday with us at Iberostar. Such pleasant feedback of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your positive review of our hotel and we hope that we will continue to provide you with excellent holiday experiences in the future. Best Regards, Quality Manager Iberostar Grand Packard
Read more
Blue Trek wrote a review Mar 2020
Milan, Italy33 contributions17 helpful votes
My room was big, clean and very nice. Very good breakfasts that I enjoyed a lot. The common areas are nice, spacious and comfortable and the pool located at the 6th floor has a beautiful and scenic view. The hotel is located in an amazing position: walking distance from the Malecon , Plaza Vieja, Plaza de la Catedral and Capitolio. A real great place where to stay for a visit to Havana.
Read more
Date of stay: February 2020
Value
Service
Sleep Quality
Helpful
Share
Response from ReputationOnline, Quality Manager at Iberostar Grand Packard
Responded Mar 20, 2020
Dear guest, We would like first and foremost to thank you for choosing Iberostar for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home from home and receiving excellent feedback such as yours shows us we are on the right track. Thank you for sharing this positive experience and we hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Grand Packard
Read more
Joel B wrote a review Mar 2020
1 contribution
We were based 8 days in the Grand Packard hotel. It was a great experience. The hotel rooms and facilities are excellent, as is its location in Havana. Most importantly, it was the staff who made this stay extra special. There were a few initial quirks on arrival, but from the moment Maritza in the management team took control - the experience became outstanding. The staff were excellent: Odalis our butler went out of her way to ensure that our every request was anticipated and met, housekeeping was meticulous and Pavel the efficient and friendly concierge was most helpful. Good hotels can always be found - but it is the management and staff who make a hotel outstanding
Read more
Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from ReputationOnline, Quality Manager at Iberostar Grand Packard
Responded Mar 20, 2020
Dear Joel, We thank you for taking the time to share this wonderful impression of your stay with us. It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day to day efforts aim to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. This is possible thanks to our wonderful employees, the numerous services available and the careful distribution of our hotel and its facilities. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Grand Packard
Read more
François C wrote a review Mar 2020
1 contribution
Daily and Carlos were very professional and kind with us. They were very helpfull with us. Thanks a lot for everything!!! it was amazing and perfect experience, we will come back very soon to enjoy the view !
Read more
Date of stay: March 2020Trip type: Traveled as a couple
Helpful
Share
Response from QualityMCuba, Quality Manager at Iberostar Grand Packard
Responded Mar 6, 2020
Dear guest: It is always extremely satisfying for us to receive such complimentary reviews like this. We have treated your description as a success story. We will be delighted to welcome you back again soon. Best Regards, Quality Manager Iberostar Grand Packard
Read more
Previous
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
321
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Iberostar Grand Packard
Which popular attractions are close to Iberostar Grand Packard?
Nearby attractions include Museu Nacional de Belas Artes de Cuba (0.3 miles), El Capitolio (0.2 miles), and Fort San Salvador (Castillo De San Salvador De La Punta) (0.08 miles).
What are some of the property amenities at Iberostar Grand Packard?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Grand Packard?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Packard?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Iberostar Grand Packard?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Iberostar Grand Packard?
Conveniently located restaurants include Habana 61, Mekedé, and Lo de Monik.
Are there opportunities to exercise at Iberostar Grand Packard?
Yes, guests have access to a fitness center, an infinity pool, and a sauna during their stay.
Are any cleaning services offered at Iberostar Grand Packard?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Packard offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Grand Packard?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Korean.
Are there any historical sites close to Iberostar Grand Packard?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.8 miles), Museo Hemingway Finca Vigia (0.5 miles), and San Francisco de Asis Square (0.8 miles).