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Gran Hotel Manzana Kempinski La Habana

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Traveler (678)
Room & Suite (90)
Pool & Beach (58)
Overview
San Rafael Street Between Monserrate and Zulueta, Havana 10100 Cuba See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
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Reviews (372)
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LanguageEnglish
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139
30
15
9
13
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All reviewsinfinity poolrooftop barluxury hotelfine arts museumunexpected luxuryhigh class hotelincredible hotelother hotelsold havanaamazing rooftopyou enter the lobbyseparate toiletrooms are modernfloridita barbring cashcuban atmospherelounge chairs
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1 - 5 of 206 reviews
Reviewed 2 days ago

The Gran Hotel Manzana Kempinski is absolutely the BEST hotel in all of Havana. Any one will tell you this. Everything abut this hotel is 5 star luxury. The service is impeccable, the attention to detail, the cleanliness, the modern decor and luxuries offered such...More

Thank EchelonGlobal
Response from Kempinski H, Director of Rooms at Gran Hotel Manzana Kempinski La HabanaResponded yesterday

Dear EchelonGlobal, Thank you very much for choosing Gran Hotel Manzana Kempinski for your vacations and for taking the time to share your experience. It is a great pleasure for all of us to hear that you have enjoyed your time with us. We will...More

Reviewed 3 days ago via mobile

Unbelievable, I can honestly say the best hotel I have ever stayed in. Top class service, attentive staff, amazing housekeeping. Rooms were fantastic. We enjoyed some cigars in the tobacco lounge which was a personal highlight. The literal cherry on top of this hotel is...More

Thank Adrian T
Response from Kempinski H, Director of Rooms at Gran Hotel Manzana Kempinski La HabanaResponded yesterday

Dear Adrian T, Thank you very much for choosing Gran Hotel Manzana Kempinski for your vacations and for taking the time to share your experience. It is a great pleasure for all of us to hear that you have enjoyed your time with us. We...More

Reviewed 1 week ago

Staff at Kempinski Manzana could not be nicer, rooms are large, clean and very comfortable. Rooftop pool is fantastic. Had a very nice dinner in the restaurant. Laundry service well done and timely. No issues here what-so-ever! Ask for a courtyard view room as they...More

Thank Peg A
Response from Kempinski H, Director of Rooms at Gran Hotel Manzana Kempinski La HabanaResponded 1 week ago

Dear Peg A, Thank you very much for choosing Gran Hotel Manzana Kempinski for your vacations and for taking the time to share your experience. It is a great pleasure for all of us to hear that you have enjoyed your time with us. We...More

Reviewed 1 week ago

I recently stayed for the 3rd time at the Kempinski in Havana. Having wifi all over the hotel is a fairly recent plus. The friendly hotel staff and lively rooftop pool and bar continue to be a nice plus.More

Thank DanAdams777
Response from Kempinski H, Director of Rooms at Gran Hotel Manzana Kempinski La HabanaResponded 1 week ago

Dear DanAdams777, Thank you very much for choosing Gran Hotel Manzana Kempinski for your vacations and for taking the time to share your experience. It is a great pleasure for all of us to hear that you have enjoyed your time with us. We will...More

Reviewed 1 week ago via mobile

Guys I loved the look of your hotel, but i felt discriminated in the treatment I received from your staff. I noticed that the the white tourist were treated better. Throughout my stay I was constantly asked what room am I staying in. I was...More

2  Thank mstoribio
Response from Kempinski H, Director of Rooms at Gran Hotel Manzana Kempinski La HabanaResponded 1 week ago

Dear mstoribio, We apologize for any inconvenience you may have experienced at the hotel immediately after your arrival. Kempinski does not tolerate discrimination against any guest or visitor based on their appearance, ethnicity, gender or religious beliefs. The behavior described in this review is not...More

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About
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Outdoor pool
Wheelchair access
Beachfront
Free Parking
Breakfast included
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
246
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
246
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Photos
Traveler (678)
Room & Suite (90)
Pool & Beach (58)
Dining (41)
Family and Play Areas (7)
Nearby
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Nearby AttractionsSee all 1,081 attractions in Cuba
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Questions & Answers
Get quick answers from Gran Hotel Manzana Kempinski La Habana staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
leslie e
A couple months ago I visited and had to purchase a day pass- is it just free to go to the pool now instead?
September 11, 2018
  • Response from ruthlandplaceReviewed this property
    Based on what I experienced no day pass required. People just came to the pool and bar area in their street clothes and then proceeded to strip down and lay around. Not what I expected of a 5 star...
    0
    Votes
leslie e
A couple months ago I visited and had to purchase a day pass- is it just free to go to the pool now instead?
September 11, 2018
  • Response from UFruDatWadebridgeReviewed this property
    Hi, we were there in June, didn’t stay at the hotel. Nor did we have to purchase any sort of pass to access the rooftop area. We did buy a drink while we were there which is only right.
    0
    Votes
yuneyanetjavi
Is there a fee if you want to visit the rooftop bar?
August 23, 2018
  • Response from Mike CReviewed this property
    No fee to visit roof top bar
    0
    Votes
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Room Tips
"Courtyard views are a must as the street - although excellent location is noisy!"
Read review
"For a quitier room , ask for the museum building view, not the park view"
Read review
"worth the extra to upgrade to a suite they are very spacious with lovely sitting areas."
Read review
"Difficult to travel in cuba in general bc of the embargo."
Read review
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