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    Hotel Club Acuario

    Calle 248 y 5ta ave | Marina Hemingway, Playa, Havana 10400, Cuba
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    Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here
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    7/30/2017 7/31/2017
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    Traveler (306)
    Room & Suite (93)
    Dining (76)
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    Overview
    • Excellent15%
    • Very good19%
    • Average22%
    • Poor16%
    • Terrible28%
    Travelers talk about
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Restaurant
    Poolside Bar
    Laundry Service
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Be Live Havana City Copacabana
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (337)
    Traveler rating
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    Time of year
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    1 - 5 of 143 reviews

    Reviewed May 30, 2017

    -Ok Pool -Elevator broken during our whole visit -Air-conditioning broke down for 24 hrs- no apology -Cleaning was awful and terrible, we found cigarrette butt and feces in the toiletbowl - no apology -Sewage water coming out from the bathroom floor drain - no apology...More

    Thank Paula V
    Response from ConsueloAcuario, Director de Relaciones Públicas at Hotel Club AcuarioResponded 3 weeks ago

    Good morning. I just read your comment, and I would like to apologize for all the inconvinients you had during your stay. I have a question for you: Did you talk to any person in the hotel about the problems you had? Because no one...More

    Reviewed May 6, 2017

    We were sailing to Cuba and ran into heavy weather. This caused us to divert and we were unable to make our reservation here. After contacting Elvoline, it was suggested that we send an email to explain our circumstances and request a refund. This was...More

    Thank Barbara M
    Reviewed May 2, 2017 via mobile

    The hotel is all inclusive, the buffet is very nasty, if you don't go when the door open you don't find any food. The staff is very unhelpful .the bathtub very dirty with hairs, gums. The blanket smells urine

    Thank nixce
    Reviewed March 30, 2017

    We stayed here during our trip in the Miami-Havana race and the race along the Malecon. Mid March 2017 Overall it was a very good experience. Great: The people were very gracious and helpful. View from balcony was very nice. Distance to the boat was...More

    Thank CedarRidgeTraveler
    Reviewed March 21, 2017

    We stayed here in March with our school band trip. The hotel had a beautiful pool and sits in a nice Marina near Havana. I liked the main restaurant which has a wonderful breakfast with made to order omelettes . Lunch had hamburgers and a...More

    Thank travel4free
    Be Live Havana City Copacabana
    676 reviews
    #48 of 79 hotels in Havana
     
    Tropicoco Hotel
    621 reviews
    #59 of 79 hotels in Havana
     
    H10 Habana Panorama
    1,611 reviews
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    Starfish Montehabana
    149 reviews
    #21 of 79 hotels in Havana
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $76 - $135 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, TripOnline SA, Evoline ltd and HotelsClick so you can book your Hotel Club Acuario reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
    • Also Known As
    • Acuario Hotel Havana
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    Traveler (306)
    Room & Suite (93)
    Dining (76)
    Pool & Beach (69)
    Hotel & Grounds (210)
    Bathroom (21)
    Family and Play Areas (6)
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    Ask a question
    Questions & Answers
    Bo-Bo C
    September 5, 2016|
    Answer Show all 2 answers
    Response from YogiJuancarlos | Reviewed this property |
    It Might vary from room to room. My particular room did have a working dryer and the front desk had a spare one for borrowing.
    1
    Vote
    jdacosta16
    June 26, 2016|
    Answer Show all 4 answers
    Response from Arley H | Property representative |
    Hello, we will be very happy to have you here as a guest but we have to tell you that we have not ground floors rooms and our main restaurant is in a second floor, that would be really difficult for you, have a good day
    1
    Vote
    Google Translation
    Vitomir A
    March 2, 2016|
    Answer Show all 7 answers
    Response from YogiJuancarlos | Reviewed this property |
    Yes there is but it can be quite unreliable and cancelled at last minute. Somedays it would show up late or not show up at all. It would take you to Playas del Este or Downtown and no bus for the return trip. No warning at... More
    0
    Votes
    Room Tips
    "overlooking the harbour"
    Read review
    "Rooms on the main building (same as front desk) are in better condition but not the best one."
    Read review
    "Sleep with one eye open."
    Read review
    "Get away from the pool and the disco."
    Read review
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