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Hotel Club Acuario

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Hotel Club Acuario
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312 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Gig Harbor, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

This hotel is quite a ways from the city and the free bus is a long commute. The bus comes on time, but it drops you off about half way to the city. The connecting bus is sometimes waiting, but sometimes you wait a bit. All in all it takes around an hour to get anywhere you want to be... More 

Helpful?
Thank Heidi O
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Be fit, because the elevator was down, and they ar short on bellboys. Do not have any problems by night, as front desk is sleeping, and they pull a face when you wake them up. No safe. Not hot water, it gets just warm. Cost for taxi to havana city apprx 25 cuc

Helpful?
Thank ElifGosterisli

Travelers are raving about these Havana hotels

Ottawa, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 11, 2016

no beach-dirty pool-no water-but not bad food-this is cuba-lots of cubans stay here-knowing spanish wil help you-room had poop in it-not sure whats up with this hotel and poop-but it seems to happen alot

Helpful?
Thank varaderomom
New York City, New York
Level Contributor
173 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 27, 2016

Like so many things in Cuba Hotel Club Acuario has its good and bad. Check in was slow and my room was not ready for 3 hours after check in time. Front desk staff for the most part was friendly and helped you with currency exchange and wi-fi cards. If you required any sort of service beyond that or had... More 

Helpful?
4 Thank YogiJuancarlos
Aberdeen, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 23, 2016 via mobile

Simple hotel, in need of TLC. Rooms are tired but it looked like they were in the process of renovating some of their rooms. Pool area very nice, however, spoiled by very loud music throughout the day. Bar service good, although soda is limited and it can depend who is serving whether or not it is actually available. Now, the... More 

Helpful?
3 Thank tomwjsimpson
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 20, 2016

Upon arrival the receptionist seemed uninterested and inconvenienced by my arrival. Check in was relatively quick and painless, however there was no information given on mealtimes, etc. The room I was first placed in the bedside lights did not work, so i went down and reported it, and was moved rooms instantly. The next room everything seemed to work. The... More 

Helpful?
4 Thank Bungle6866
Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 2, 2016

7 day stay was nightmare! Arrived to closed up room thick with humidity all bedding was wet and smelled like locker room, no hot water (4 out of 7 days), refrigerator did not work. Sat on a chair and it broke in 3 pieces! Not one fresh vegetable or salad in cafeteria! Reception employees no customer service or common courtesy!... More 

Helpful?
5 Thank cmcc1975
London, Canada
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 25, 2016

We went to Havana for Christmas and we had the best time ever in Havana. The city is safe and full of life and we were really never at the hotel. We only used the hotel as a landing place and a place to sleep occasionally, Our room was clean and the rest of the hotel seemed clean and well-cared... More 

Helpful?
3 Thank Alicia H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2016

My girlfriend and I stayed here for 2 nights in April as our first stop during our 3 weeks in Cuba and it was, given the reviews, a pleasant surprise. We booked it to have somewhere to stay on our first two nights as we were getting in late and just wanted a bed to crash in, a pool to... More 

Helpful?
1 Thank Alex M
Lima, Peru
Level Contributor
3 reviews
Reviewed May 10, 2016

i stayed two days in this hotel, is very old, room smell bad, and all instalations are old. food was so bad, full of people with big lines, lots of flys. No activities to do in the hotel, and extreamly far from la habana, it doesnt have beach only roacks. the Price include bus from hotel to la habana but... More 

Helpful?
Thank lucasdi88
Questions? Get answers from hotel staff and past guests. Ask a question

287 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service

Additional Information about Hotel Club Acuario

Address: Calle 248 y 5ta ave | Marina Hemingway, Playa, Havana 10400, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $107 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Club Acuario 3*
Reservation Options:
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Also Known As:
Acuario Hotel Havana
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Club Acuario staff and other travelers.
42 questions
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Questions? Get answers from Hotel Club Acuario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get away from the pool and the disco.”
 of 5 bubbles heidio213, yesterday | Read review
“one with no poop”
 of 5 bubbles varaderomom, Oct 11, 2016 | Read review
“Rooms near the pool can be quiet noisy”
  • Hotel Club Acuario Room
  • Double room
 of 5 bubbles YogiJuancarlos, Aug 27, 2016 | Read review
“All rooms seem to have good views.”
 of 5 bubbles Bungle6866, Aug 20, 2016 | Read review
“choose rooms on the top floors facing the ocean”
 of 5 bubbles AliciaH773, May 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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