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Hotel Club Acuario

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1 room 2 adults 0 children
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Hotel Club Acuario
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320 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Reviewed 2 weeks ago

Second time in Havana. This time with the kid for a sport event. First, the hotel was far from Havana, Room was regular, but bathroom was terrible. From the group that was with us a lot of bad experiences, like water on floor from sanitary line, cockroaches, no hot water, no air conditioner and one of the building run out...

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Thank Leo L
Chicago, Illinois
Reviewed 2 weeks ago

I stayed here in a pinch, needing a room for single night before traveling from a boat to a hotel Old Havana. I certainly wasn't expecting a luxury experience -- but the room was really dirty, and for some reason both of the soaps in my room had been opened, used, and left on the counter in the bath. Overall,...

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Thank Remanuel
Gig Harbor, Washington
Reviewed December 4, 2016

This hotel is quite a ways from the city and the free bus is a long commute. The bus comes on time, but it drops you off about half way to the city. The connecting bus is sometimes waiting, but sometimes you wait a bit. All in all it takes around an hour to get anywhere you want to be...

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Thank Heidi O
Reviewed November 25, 2016 via mobile

Be fit, because the elevator was down, and they ar short on bellboys. Do not have any problems by night, as front desk is sleeping, and they pull a face when you wake them up. No safe. Not hot water, it gets just warm. Cost for taxi to havana city apprx 25 cuc

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Thank ElifGosterisli
Ottawa, Canada
Reviewed October 11, 2016

no beach-dirty pool-no water-but not bad food-this is cuba-lots of cubans stay here-knowing spanish wil help you-room had poop in it-not sure whats up with this hotel and poop-but it seems to happen alot

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2Thank varaderomom
New York City, New York
Reviewed August 27, 2016

Like so many things in Cuba Hotel Club Acuario has its good and bad. Check in was slow and my room was not ready for 3 hours after check in time. Front desk staff for the most part was friendly and helped you with currency exchange and wi-fi cards. If you required any sort of service beyond that or had...

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4Thank YogiJuancarlos
Aberdeen, United Kingdom
Reviewed August 23, 2016 via mobile

Simple hotel, in need of TLC. Rooms are tired but it looked like they were in the process of renovating some of their rooms. Pool area very nice, however, spoiled by very loud music throughout the day. Bar service good, although soda is limited and it can depend who is serving whether or not it is actually available. Now, the...

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3Thank tomwjsimpson
Reviewed August 20, 2016

Upon arrival the receptionist seemed uninterested and inconvenienced by my arrival. Check in was relatively quick and painless, however there was no information given on mealtimes, etc. The room I was first placed in the bedside lights did not work, so i went down and reported it, and was moved rooms instantly. The next room everything seemed to work. The...

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4Thank Bungle6866
Miami Beach, Florida
Reviewed July 2, 2016

7 day stay was nightmare! Arrived to closed up room thick with humidity all bedding was wet and smelled like locker room, no hot water (4 out of 7 days), refrigerator did not work. Sat on a chair and it broke in 3 pieces! Not one fresh vegetable or salad in cafeteria! Reception employees no customer service or common courtesy!...

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5Thank cmcc1975
London, Canada
Reviewed May 25, 2016

We went to Havana for Christmas and we had the best time ever in Havana. The city is safe and full of life and we were really never at the hotel. We only used the hotel as a landing place and a place to sleep occasionally, Our room was clean and the rest of the hotel seemed clean and well-cared...

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3Thank Alicia H
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service

Additional Information about Hotel Club Acuario

Address: Calle 248 y 5ta ave | Marina Hemingway, Playa, Havana 10400, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $103 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Club Acuario 3*
Also Known As:
Acuario Hotel Havana
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Club Acuario staff and other travelers.
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Questions? Get answers from Hotel Club Acuario staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the main building (same as front desk) are in better condition but not the best one.”
  • Not enough paper
  • A lot of dust on bath window
  • Not clean towels
  • Not clean bath tub
  • A lot of rust on bath tub
 of 5 bubbles leolB873QW, 2 weeks ago | Read review
“Sleep with one eye open.”
 of 5 bubbles Remanuel, 2 weeks ago | Read review
“Get away from the pool and the disco.”
 of 5 bubbles heidio213, Dec 4, 2016 | Read review
“one with no poop”
 of 5 bubbles varaderomom, Oct 11, 2016 | Read review
“Rooms near the pool can be quiet noisy”
  • Hotel Club Acuario Room
  • Double room
 of 5 bubbles YogiJuancarlos, Aug 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question