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Hotel Club Acuario

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Hotel Club Acuario
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302 Reviews from our TripAdvisor Community

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Showing 132: English reviews
New York City, New York
Level Contributor
171 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Like so many things in Cuba Hotel Club Acuario has its good and bad. Check in was slow and my room was not ready for 3 hours after check in time. Front desk staff for the most part was friendly and helped you with currency exchange and wi-fi cards. If you required any sort of service beyond that or had... More 

Helpful?
1 Thank YogiJuancarlos
Aberdeen, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Simple hotel, in need of TLC. Rooms are tired but it looked like they were in the process of renovating some of their rooms. Pool area very nice, however, spoiled by very loud music throughout the day. Bar service good, although soda is limited and it can depend who is serving whether or not it is actually available. Now, the... More 

Helpful?
1 Thank tomwjsimpson
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 20, 2016

Upon arrival the receptionist seemed uninterested and inconvenienced by my arrival. Check in was relatively quick and painless, however there was no information given on mealtimes, etc. The room I was first placed in the bedside lights did not work, so i went down and reported it, and was moved rooms instantly. The next room everything seemed to work. The... More 

Helpful?
2 Thank Bungle6866

Travelers are raving about these Havana hotels

Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 2, 2016

7 day stay was nightmare! Arrived to closed up room thick with humidity all bedding was wet and smelled like locker room, no hot water (4 out of 7 days), refrigerator did not work. Sat on a chair and it broke in 3 pieces! Not one fresh vegetable or salad in cafeteria! Reception employees no customer service or common courtesy!... More 

Helpful?
3 Thank cmcc1975
London, Canada
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 25, 2016

We went to Havana for Christmas and we had the best time ever in Havana. The city is safe and full of life and we were really never at the hotel. We only used the hotel as a landing place and a place to sleep occasionally, Our room was clean and the rest of the hotel seemed clean and well-cared... More 

Helpful?
1 Thank Alicia H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 24, 2016

My girlfriend and I stayed here for 2 nights in April as our first stop during our 3 weeks in Cuba and it was, given the reviews, a pleasant surprise. We booked it to have somewhere to stay on our first two nights as we were getting in late and just wanted a bed to crash in, a pool to... More 

Helpful?
1 Thank Alex M
Lima, Peru
Level Contributor
3 reviews
2 of 5 stars Reviewed May 10, 2016

i stayed two days in this hotel, is very old, room smell bad, and all instalations are old. food was so bad, full of people with big lines, lots of flys. No activities to do in the hotel, and extreamly far from la habana, it doesnt have beach only roacks. the Price include bus from hotel to la habana but... More 

Helpful?
Thank lucasdi88
Pickering, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 29, 2016

The worst all-inclusive experience ever! Pool was filty and pool area were filty. Garbage strewn around and not picked up by staff that cleary ignored the conditions. Garbage cans overflowing. The room was dirty and the toilet didn't work. We had to use the hand-held show beside the toilet to fill the tank in order for it to flush. Pillow... More 

Helpful?
1 Thank MusicByTheBayLive
Alberta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 28, 2016

My wife and I travelled to Club Acuario in March 2016. We are both seasoned travellers and have seen a large portion of the world while staying in anything from 2 1/2 star to 5 star accomadations. Our intent was to spend the majority of time in Havana and use this hotel as a base for sleeping. All we were... More 

Helpful?
2 Thank GarnetAlberta
Brantford, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 27, 2016

|I booked with sunwing and we flew to varadero to go to Havana to stay at club Acuario. on Mar 22nd 2016 until Apr 3rd flights wg620-wg685. This was the worst resort I've been to in cuba. there was no bank, no mini bar, toilet paper in room only came every 2 or 3 days or in public washrooms the... More 

Helpful?
3 Thank ron e
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292 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service

Additional Information about Hotel Club Acuario

Address: Calle 248 y 5ta ave | Marina Hemingway, Playa, Havana 10400, Cuba
Location: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $78 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Club Acuario 3*
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Also Known As:
Acuario Hotel Havana
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