TROPICANA APARTMENTS

I booked via TUI, paid approx for one week 1200 €, so for last minute was not that cheap.Just one person. I arrived quite late so, the owner brought me to the appartement. The livingroom had no airco so it was filled up with the mosqitos, the 2 bedrooms had the airco..but again was full with flies.The mosquitonet had wholes and the blood of the previous guests..The lock of the entry door was broken and there was a guite a whole in the main door..so all the bugs could enter..The lock was broken..To keep it short, I stayed there one night and had to find a new place.I spent another 1000 Dollar..but at least I did not waste my holliday. My advise is- do not go there and do not book your holiday with TUI One good thing was that the food in the restaurant was really good😊…

Date of stay: June 2019

Great overall experience

Have stayed at Tropicana Apartments multiple times now. We keep coming back because of the great service (Irene and Roland are always there to help out with anything that comes up) and the excellent location close to everything. The apartment is clean and supplied with the basic essentials and provides good value for your money . Didn't go there this spring(2018) since we had a family vacation booked elsewhere but definitely plan to return next year! Irene and Roland have always helped to make our vacation on Bonaire successful.…

Date of stay: May 2017

Cleanliness

Service

Sleep Quality

Trip type: Traveled as a couple

Room Tip: Apartment #1 is our favorite.

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Unfriendly and rude

Service is terrible. Owners are arrogant, rude, and not honest. Very shorttime minded. Rooms were full of dust, leaking tap on the bathroom, so you had to close/open the main tap every time you wanted to use it. We were promissed to get a shadefull porch, it wasn't untill 4pm we had shade. In short, the place wasn't suitable for staying with little children. Last but not least, we asked the owners to reserve a taxi tot pick us up from the airport. There wasn't a taxi to pick us up. After asking Irene (one of the owners), she said that Roland didn't call a taxi at all. Next day, Roland claims that a taxi had been standing there for 20 minutes waiting for us.…

Date of stay: March 2018

Cleanliness

Service

Sleep Quality

Got kicked out with two young kids

Booked here for a week. When we arrived, we didn't quite find the apartment suitable for our young children. So we wanted to stay shorter. When we asked to change the booking, the owner and his wife went crazy and told us to move out of the apartment directly. We told him we still wanted to stay a couple of nights and had no where else to go with our young kids. He just said: I don't care, even if you have to sleep on the streets. Just bizarre. So we left and were luckily able to find something else eventually. Would not recommend doing business with this company.…

Date of stay: March 2018

Trip type: Traveled with family

People reading this review might me interested to know that our perspective of the the situation was quite different from what you describe here. It says enough that this is our first bad review in over 12 years in business and after countless satisfied guests. Bashing Tropicana is not fair and reveals more of you than of us.

Nice, clean, spacious apt.

Irene and Roland are great hosts and will set you up for all your needs at a fair price. Good central location. Walking distance to town. Apts are large, clean, private, and equipped nicely. Very good place to stay! Rinse tank and close lines to hang gear. Highly recommended for divers or non divers alike! Thank you...…

Date of stay: February 2017

Value

Location

Service

Trip type: Traveled with friends

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LOCATION

CaribbeanBonaireKralendijk

NUMBER OF ROOMS

5

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Tropicana Apartments Condominium, Bonaire/Kralendijk

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