The House by Elegant Hotels - All-Inclusive, Adults Only
H1 Paynes Bay, BB24009 Barbados
Enter dates to see prices
Full view
View all photos (1,108)1,108
360
Panoramas (5) 
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Hotel direct offer!Unlock Member Rates!
Contact accommodation for availability.
There are similar hotels available.
View allAbout
#8 of 25 hotels in Saint James Parish
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.3
Travelers' Choice
The House experience begins when guests enter along an enchanting private driveway, with lily ponds and walls of blossoming bougainvillea, which capture the essence of tranquility and the promise of pure indulgence ahead. Guests are treated to stunning views of its white sandy beach and the glistening Caribbean sea all while receiving spoiling 24/7 personal ambassador service. Included in each stay are a daily champagne breakfast, 30-minute jet lag massage, afternoon tea, and evening canapés along with daily bespoke activities, Wi-Fi, water sports, and the ultimate location to take in the most unforgettable sunsets.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Airport transportation
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Restaurant
Breakfast available
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Snorkeling
Water sport equipment rentals
Patio
Business Center with Internet Access
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Adults only
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Housekeeping
Private balcony
Seating area
Sofa
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Bay View
Location
H1 Paynes Bay, BB24009 Barbados
Getting there
Rental CarsSee all Saint James Parish rental cars
890Reviews69Q+A100Room tips
Reviews
Traveler rating
- 710
- 104
- 46
- 17
- 13
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Just finished a relaxing week at The House, had such a great vacation. Room was an ocean view suite, spacious, clean and comfortable. Beach was great with excellent snorkelling from shore. Restaurant offered variety of high quality options daily, excellent bar. Management and staff really made the trip, very friendly and genuinely cared about the quality of experience. Facility is starting to show its age, but did not detract from experience and a renovation is coming in September. Thanks for a great vacation.
Read more
Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jason Jordan, Owner at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded Aug 14, 2023
Dear J2994EFcolins, On behalf of the entire hotel team, I want to thank you for sharing about Your stay at The House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassador team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Jason Jordan Operations Manager The House Hotel Jason.jordan2@marriott.com 12462308591
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service was best the waiters were very friendly and the food was also good. The restaurant is very much elegant from inside and outside . Decoration of table was also very elegant too.good service.
Read more
Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Jordan, Owner at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded Aug 11, 2023
Dear Guide16528000279, On behalf of the entire hotel team, I want to thank you for sharing about your stay at The House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassador team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you back again soon. Jason D Jordan Operations Manager The House Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I traveled to Barbados to celebrate a milestone birthday of mine. I am a loyal Marriott fan, so we looked within the properties offered by Marriott and landed on The House by Elegant. It is an all-inclusive, all adult property which seemed to check all the boxes. We had only experienced an all-inclusive once before, but based on the write-up, The House seemed like several notches above our past experience. We were sold! The House made arrangements for airport transfer so getting to the property was a breeze. Once we arrived, we were surprised at how intimate and beautiful the property was. We were upgraded to an Ocean Front Junior Suite, which was the perfect size for us for the week. We did not plan many off-property trips as the main purpose of the trip was to relax, soak up the sun and hear the ocean waves. We were not disappointed. Starting off with a daily champagne breakfast, the meals through the day were ordered off a menu - no buffets!! The drinks were non-stop all day including fresh coconut water straight from the coconut, the weather was perfect despite being rainy season and I even received a complimentary massage. Per my husband's request, the staff planned a special birthday dinner for us under a romantically lit cabana overlooking the ocean. It was perfect! The absolute best thing about the property though besides the view, the beach, the lush vegetation and the comfortable room was the staff. The staff at The House was amazing! They catered to our every whim, nothing was too big or too small for them. A huge shout out to Andrew, Wade. Sheena, Rhea, Patricia, Richard, Sherrie Ann, Rochelle, Denis and many others who made our island vacation the Perfect Getaway. Thank you to all of the staff at The House for making this a memorable and amazing birthday vacation!…
Read more
Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: We were there during the rainy season, so nothing was crowded.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Jason Jordan, Owner at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded Jul 25, 2023
Dear Dream68382546305, On behalf of the entire hotel team, I want to thank you for sharing about your stay at The House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Ambassador Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Jason D Jordan Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a third holiday to the House for 12 nights. We had another wonderful holiday from start to finish. The food was excellent, the atmosphere fun and so friendly. The staff make the hotel and the holiday!! Jason the Manager and all of the staff, without exception, make your holiday memorable providing all you need, advice, care, friendship and fun. The Hotel could do with some updating but it certainly does not affect your enjoyment. Thank you everyone and we hope to see you all again next year. Joan and Harry
Read more
Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jason Jordan, Owner at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded Jul 11, 2023
Dear Companion35160270970, On behalf of the entire hotel team, I want to thank you for sharing about your stay at The House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Ambassador Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best, Jason D Jordan Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I first stayed at the House in 2016 as a half board hotel and it was an incredible experience then so I planned a surprise holiday for my partner’s 60th birthday this May. The key difference is that the House is now all inclusive so it is more expensive at the outset but balanced by no expensive bill at the end of stay. The food is absolutely delicious, really flavourful and with lots of bajan options. Drinks are as standard for all inclusive but there is a champagne breakfast that is very special. I can also recommend the rum punch (very special in Barbados!). The best think about this lovely hotel (right on the beach with a stunning turquoise sea) is its home from home atmosphere, created by the outstanding ambassador team. I haven’t come across staff like this - they go above and beyond to make sure you are looked after - from Kwesi, saying are you sure I can’t get you something when you are sunbathing at the pool - to Andrew bringing treats for me to feed Panda the hotel cat. My partner had a great 60th (wine and cake left in our room). I’m saving to return…
Read more
Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Use the river taxi to visit the other hotels in the group. Leaves from Tamarind next door
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Jordan, Owner at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded Jun 1, 2023
Hello esthero704, Thank you for taking the time to share this review about your stay at The House hotel. We appreciate your feedback and value all of your comments. Dear Lostatsea66, We are delighted that you were impressed with our wonderful staff which is our greatest asset. It was truly a pleasure to have you with us. We look forward to welcoming you back next year. Warmest regards Jason D Jordan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
everything was great until I was charged for a $100 trip I did not take with the hotel. I have been fighting this since January, with no results, Shane the manager was supposed to help but I have not heard anything from anyone in 11 days since I had to CALL BARBADOS to try to get this fixed, and it still isn't fixed.
Read more
Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jason Jordan, Owner at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded May 17, 2023
Hello Travel657159, It was great speaking with you earlier and once again we apologize for the delay in getting this resolved. Our accounts team is looking into this matter to have this resolve quickly as this is a process. Customer satisfaction is of upmost importance, and we sincerely apologize for the delay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our sixth stay at The House - our first five trips were before it was acquired by Marriott and cursed with all-inclusive. Prior to its demise, The House was an exclusive and very discreet gem. It was visited by mainly discerning guests who enjoyed premium service and had no problem paying for it. Now the all-inclusive crowd have moved in, it’s a feeding frenzy morning noon and night with people wandering around carrying glasses of beer, Prosecco or dreadfully cheap wine. From a service angle, the team are working very very hard to maintain a premium service and a real highlight was to be welcomed back by the long serving staff who took care of us on our first trip in 2005; Andrew, Agnes, Shane C, Teddy, Raul, Wade, Tupac, Pat plus some new faces; Adrian, Shafiq, Dennis, Nadia and a few more. These people alone carry The House through to a degree of glory. I give no thanks or credit to Marriott or senior management, who were mainly aloof and when present came off like corporate robots. Of course my comments will come as no surprise to management since we made our feelings known. When speaking to general manager Sophia, the response was “plans are afoot to refurbish the hotel and offer a high premium experience”. I’m afraid it’s too late - a refurbishment has been overdue for many years and could have been actioned soon after the pandemic lifted (COVID IS NOT AN EXCUSE) - You are content to charge a premium price point, but casually ignore broken sun beds and dirty cushions lying around the beach, offer no support to older guests who struggle on the steep beach or stairway lighting that did not work for much of our stay. The House is afloat purely to the hardworking staff (many of whom feel disadvantaged and demoralised by the changes). Apart from its glorious location, it no longer has anything else to offer - this saddens me greatly. Despite all of this, we did not allow these issues to ruin our trip and actually had a great holiday and we cannot thank the guest service team enough for helping this along. Finally, a note to senior management - you need to be visibly present daily, for at least 60% of the day and you need to be accessible to support your team and engage with guests. MESSAGE TO MARRIOTT - lose the all-inclusive and restore The House to its former glory, you may have gone for volume and high occupancy but you have nothing to be proud of anymore.…
Read more
Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: Tip the staff. They deserve it!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Jason Jordan, Owner at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded May 4, 2023
Dear DavidS4645XT, Thank you for sharing your experience with us on your recent return visit to The House. The House remains an exclusive property, where guest satisfaction is of utmost importance as we seek to offer each guest a serene and enjoyable holiday. We sincerely apologize that there were aspects of your stay that did not meet your satisfaction, and we will be sure to improve on the key areas highlighted going forward. We do appreciate the special mention of our associates, as our team is what truly makes our guest stay memorable. Once again, I wish to thank you for your valued feedback as it is only through such, are we able to maintain and improve in areas to you our valued guests. Renovations to our hotels is a top priority and remains our greatest focus. We do genuinely hope that you will give us another opportunity to welcome you back to The House, or our other sister Hotel Colony Club that is not All Inclusive.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We have just spent 3 wonderful weeks at The House with our friends relaxing and chilling and having our every need attended to by Jason and the amazing Ambassador team. The quality of the food and presentation would compete with local renowned high end restaurants it was that good. The menu changed regularly and there were always specials to choose from to. Yes, there is no reception area but do you really need one in such an intimate property when you have every member of the team of Ambassadors on hand to help you, all you need to do is ask anyone, we loved that. They are always happy to recommend things to do, places to visit and make any arrangements you need. Everyone is there to look after your every need, if you need a drink top up, sunscreen, ice lollies, cold flannels every day, it is those small attention to detail things that get noticed and make all the difference. We look forward to returning and seeing what you have planned for the room refurbs as long as you keep that relaxed Caribbean charm and style. Oh, and Panda the cat who has her own Instagram page what a charming asset she it too, everyone adores her and she knows it. …
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Jordan, General Manager at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded Apr 7, 2023
Hello esthero704, Thank you for taking the time to share this review about your stay at The House hotel. We appreciate your feedback and value all of your comments. We are delighted that you were impressed with our wonderful staff which is our greatest asset. It was truly a pleasure to have you with us. We look forward to welcoming you back next year. Warmest regards Jason D Jordan Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HTalisker wrote a review Mar 2023
Ephrata, Pennsylvania, United States180 contributions74 helpful votes
I've read the reviews, and I want this to be an update. The House has a small hotel charm. I love the Spanish style architecture and the great open area that serves as a restaurant or lounging area right up to the beach, which has experienced some erosion, but is still lovely. We were in a small room overlooking the beach, but I know there are other room arrangements. Our room was comfortable, with a nice balcony and modern bathroom, great mattress and a wine refrigerator. This was our first experience at an all-inclusive resort, and we were so impressed! The staff is outstanding. One writer complained about the inedible steak, but I had the best filet mignon ever. Hans and Jerome are extraordinary chefs. Your menu will include local dishes mixed with old favorites. Pizza shows up some times. We stayed for 10 days and didn't have the same lunch or dinner twice the whole time. I love crab cakes, and had them three times, but each rendition was different. If you like to visit other Marriott property restaurants, you can. Postiano's is next to The House and serves very good Italian food. The menu is more extensive than at The House, but does not have the same variety. Mention has been made about Marriott taking over, and I admit to be a great fan of Marriott properties, and I see that they have invested in staff and food preparation. Both are 5 star quality. As for the property itself, I love it and see where some changes may be in order, but that fact will not impact your stay. If anything is wrong with your room it will be taken care of immediately. The number one issue for many guests is the beach seating arrangement. We had no problem getting a chaise lounge on the beach during our stay. It was a bit crowded for a number of days due to 2 groups of 8 who came down early (7:30) to claim the chairs, but there were spots available even then. Comments have been made about the alcohol. I prefer a glass of cold Chardonnay, and the brand they serve, AVA, from CA, is terrific. One of our favorite gins was available, The Botanist. If the House brands don't do it for you, you can always spend a little extra to get what you want. The idea of your own ambassador no longer exists, but everyone is so helpful, I doubt you would miss it. There is a management cocktail party on Tuesday evening which is fun because you get to meet people other than wait staff. Live music two nights a week but I think the loudness needs to adjusted down. And in the nothing-is-perfect category, we were unable to get our jet lag massage. Many guest are from the UK, so they may really need it, but from the states, Barbados is in our Eastern time zone. Finally, we took this vacation to help my wife recover from her heart attack. I wanted to be somewhere where she could relax, be pampered, and have friendly people around her. Bajans are warm, friendly, and humorous. And The House is their stage to present you with a magical stay. Quite a cure!…
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Be sure to take an around the island tour. I recommend Mike's.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Jason Jordan, General Manager at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded Apr 3, 2023
Dear HTalisker, Thank you for taking the time to share this review about your stay at The House hotel. We appreciate your feedback and value all of your comments. We are delighted that you were impressed with our wonderful staff which is our greatest asset. We look forward to welcoming you back next year. Warmest regards Jason D Jordan Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing setting on Paynes beach . Made to feel very comfortable by the fantastic staff, Andrew, Wade , Shane on pool service, Dennis and Teddy on cocktails and the fantastic waiters (shout out especially to Shafique) Food is good but choice is a bit limited with menu changing once per week . Breakfast choice is excellent Downsides have been mentioned by many, namely renovations well over due and the sun bed situation is ridiculous ( people bagging their spot at 5.15 am) . Sorry but a sign is just going to be ignored and situation needs enforcing my hotel management . Hotel not full and every bed reserved by 7am …. But a very relaxing holiday had , and it’s the staff that make this place . Hopefully renovations happen soon then no hesitation on returning
Read more
Date of stay: March 2023Trip type: Traveled solo
Room Tip: Pack your alarm clock to get a sun bed
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Jordan, General Manager at The House by Elegant Hotels - All-Inclusive, Adults Only
Responded Apr 3, 2023
Dear Janette D, Thank you for taking the time to provide us with your comments. Here at The House, guest satisfaction is of utmost importance as we seek to offer each guest a serene and enjoyable holiday. We noted your comments with regards to our sunbeds and we are addressing this issue by enforcing our policy. Once again, I wish to thank you for your valued feedback as it is only through such, we are then able to maintain and improve upon what we extend to you, our valued guests. I genuinely hope that we have another opportunity to welcome you back to The House, or to any of our other sister properties within our group. We aim to endeavor to provide you with an unforgettable holiday experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Saint James Parish area.
PRICE RANGE
$546 - $1,237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the house hotel saint james, the house saint james, the house barbados, saint james the house, house barbados
LOCATION
CaribbeanBarbadosSaint James Parish
NUMBER OF ROOMS
34
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE HOUSE BY ELEGANT HOTELS - ALL-INCLUSIVE, ADULTS ONLY - Updated 2023 Prices & Hotel Reviews (Saint James Parish, Barbados)
Frequently Asked Questions about The House by Elegant Hotels - All-Inclusive, Adults Only
Which popular attractions are close to The House by Elegant Hotels - All-Inclusive, Adults Only?
Nearby attractions include Best of Barbados Gift Shop (0.2 miles), Holetown Beach (0.2 miles), and Drift Ocean Terrace Lounge (0.1 miles).
What are some of the property amenities at The House by Elegant Hotels - All-Inclusive, Adults Only?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The House by Elegant Hotels - All-Inclusive, Adults Only?
Top room amenities include a flat screen TV, a seating area, and a sofa.
What food & drink options are available at The House by Elegant Hotels - All-Inclusive, Adults Only?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The House by Elegant Hotels - All-Inclusive, Adults Only?
Yes, free parking is available to guests.
What are some restaurants close to The House by Elegant Hotels - All-Inclusive, Adults Only?
Conveniently located restaurants include Cafe Bar Carizma, The Tides, and Paul Owens At The Beach House.
Are there opportunities to exercise at The House by Elegant Hotels - All-Inclusive, Adults Only?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does The House by Elegant Hotels - All-Inclusive, Adults Only have airport transportation?
Yes, The House by Elegant Hotels - All-Inclusive, Adults Only offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The House by Elegant Hotels - All-Inclusive, Adults Only?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The House by Elegant Hotels - All-Inclusive, Adults Only?
Many travelers enjoy visiting Andromeda Botanic Gardens (8.0 miles), George Washington House (7.3 miles), and Garrison Savannah - Barbados Turf Club (7.4 miles).
Does The House by Elegant Hotels - All-Inclusive, Adults Only have any great views?
Yes, guests often enjoy the ocean view available here.