Crystal Cove by Elegant Hotels - All-Inclusive
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What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Cove by Elegant Hotels - All-Inclusive
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 25 hotels in Saint James Parish
Location
Cleanliness
Service
Value
Travelers' Choice
"An enchanting blend of vitality and Caribbean charm." A colorful and vibrant beachfront all-inclusive property with 88 rooms offering a seductive Caribbean charm that will make you feel at home from the moment you arrive. Crystal Cove's warm, relaxed ambience and friendly service which includes all-inclusive accommodation as well as a supervised Kids Club (for children aged 3-11) appeals to families and couples of all ages, many of whom return there year after year. Elegant Inclusions with each stay are all meals and beverages, motorized water sports, Wi-F, fitness center, tennis , bespoke daily activities and superior pool & beach ambassador service. Experience select sister west coast properties via daytime water taxi and enjoy additional dining outlets and amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Meeting rooms
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family Resort
Great View
Location
Full view
43Car recommended
Grade: 43 out of 100
17Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Appleby, BB24007 Barbados
Getting there
Rental CarsSee all Saint James Parish rental cars
2300Reviews322Q+A100Room tips
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Popular mentions
It’s almost 5 years to the day since we last visited Barbados and oh how things have changed, before I go into the hotel details I will tell you a bit about the hassle getting in, apart from filling in all the online forms, arranging PCR tests, when you arrive you are herded up in a very small, very hot (No A/C) waiting room to be “vetted’ so they can decide which wrist band you get depending on vaccinations status, then you are moved to a seated area while you await your turn for a PCR test before being able to enter the country. Once in you must keep your wrist band on until you receive the all clear, around 18 hours later. Moving on to Crystal Cove and the hotel its self, as with all hotels in Barbados its tired and in need of refurbishment, that doesn’t mean however its not clean or comfortable, the reception is small and open. This leads down stairs to the main dinning area, hotel rooms and pools. The dinning area again is partly open but was very stuffy where the food is served. This took time both at breakfast and dinner as there seems to be a lack of serving staff. Likewise there was some queuing for tables. The Cave bar leading to and from the dinning room was very hot, made a lot worst by the fact you had to wear masks anywhere on the property. Our room 109 a garden view was on the ground floor, very clean and bright, the bed was comfortable and surprisingly for Barbados all the fixtures & fittings worked. The bathroom was in need of a make over, however the shower was good and all the usual toiletries were supplied on a daily basis. There was a kettle along with a good supply of tea and coffee, albeit we did need to leave a note to remind them to top it up. Pool towels were left each day in the room once it had been cleaned. There are 3 small pools the favourite being the one facing the beach, however trying to get a sun lounger was like rocking horse poo, all the old people are up at 6.00am putting towels out, so we spend most of the holiday on the beach, where there are plenty of loungers, though many were broken. The water taxi runs between the various elegant hotel group, so we would hop on this and head to colony club, but be aware this is not an all inclusive, so you do end up paying for food and drink, but the beach is so much cleaner and wider. Due to Curfew all evening entertainment ended at 8.00pm, so the nights could be long, the cave bar remained open, but Drifters the better of the two closed at 5.30pm. In all I would recommend this hotel, the foods not bad, a bit repetitive but with little else open outside you are a bit struck. Free motorised water sports came with the all inclusive package. Enjoyed our time there, will go again, once curfew lifted.…
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Date of stay: September 2021
Location
Cleanliness
Service
Room Tip: Personally go for a ground floor room
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1 Helpful vote
Helpful
Hotel's Favorite
From the minute we booked to the minute we left this was, after the year we have had a real pick me up. Celeste on reception was fantastic at sorting our quarantine stay at Treasure Beach along with the staff there. Celeste also welcomed us at Crystal when we arrived and made our check in a breeze. The first night we were there the water main burst outside on the road meaning we had reduced pressure, but the hotel again were first rate at keeping us informed and sending out for bottled water. Joan in reflections was amazing under the circumstances with reduced staff obviously trying to keep everything running smoothly. The room was kept spotlessly clean with new beach towels and bedding everyday. I know a few people had various issues but we were the first group of holidaymakers since March and teething problems are the least of our worry’s after the year we have had, but on the whole nearly all of us really enjoyed our stay. A big thanks to all the staff for making our holiday so trouble free. …
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Date of stay: December 2020Trip type: Traveled as a couple
4 Helpful votes
Helpful
Response from , General Manager at Crystal Cove by Elegant Hotels - All-Inclusive
Responded Jan 9, 2021
Dear Stepon01, We were extremely happy to learn that your holiday was all that you expected it to be and more. We were glad to learn that you enjoyed your welcome by Celeste and Joan's smooth running of the food and beverage operation in Reflections Restaurant. At the hotel we are sometimes faced with situations which happen beyond our control and yes indeed we have to work together with external companies to ensure that everyone is comfortable during these times. We thank you for your understanding when we dealt with low water pressure on site. Thank you also for your warm words and we look forward to welcoming you back in the not too distant future. Continue to stay safe! Warmest Regards Sophia Babb General Manager
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This was my partner and I first trip since The COVID pandemic started back in 2020 so a vacation well over due however, we were apprehensive. Key points for UK visitors 3 days before flying we needed a PCR test - we got our done at express testing - this will enable you to have a fit to fly certificate. Print out Print out your COVID vaccination certificates QR code from the NHS app. PCR test upon arrival at Barbados Purchase an antigen test to take with you which you can get from express testing £35 Book day 2 test for once you arrive in the UK - express testing 48hrs before you leave to come back to the UK fill out your passenger located form from the UK gov website. Good points - room 244 was an very spacious room, large bed. Separate living room. Two different bathrooms with two baths/showers. Sofa with pull out bed. Two LARGE tv’s. Two separate balcony’s. Food - very tasty, the a la carte was by far better then the buffet. Staff - couldn’t do more to accommodate guests every need Covid - the hotel is VERY COVID safe. Although you have to wear a mask everywhere you go it is better to be safe then sorry and you get used to it. Although the UK has relaxed the rules Barbados hasnt so we have to abide by their rules. When sun bathing you don’t have to wear them. Only walking around the hotel they are required. Bad pints - entertainment. Now I am unsure whether this is due to COVID or whether it is the norm for Crystal cove but the entertainment or lack of entertainment let our stay down. We were limited to 2 nights of someone singing 6pm - 8pm out of the whole entire stay. This was very disappointing as shortly after 8pm the bars shut and there was nothing going on. I suspect this was due to the curfew which is unavoidable so I do sympathise with the hotel on this point. I hope when we return there is better entertainment options. Having said that, when they did have the two singers it got EVERYONE in a good mood. Activities - no activities such as volleyball or water aerobics etc. Again I assume this is due to COVID as they didn’t want to get guest mixing unnecessarily. Breakfast - the same every day which was a little reparative and the selection of fruit was very bad considering the tropical island it is located on. No mangos what so ever. Reservation booking - very dated, by pen and paper and you are not guaranteed a table so if you don’t book both the local restaurant and your themed one at a sister hotel you will be going hungry. Not a ideal way of booking and having to wait till 10am on the day you go to see if you’re booking is successful means you will be lucky to get into the reflections or drifters restaurant at the actual hotel. Swimming pools - you will have NO chance at getting a sun lounger at the pool unless you get up at 5am every morning. Guests were reserving seats and no even using them from 5:30am onwards which isn’t very fair and should be patrol a little better by the staff. Beach - although all beaches are public in Barbados it would be nice for staff to clear the beach each morning of all the debris and rocks which are found. From swimming shoes to litter there was a lot of rubbish spoiling the picturesque of the what would be wonderful ocean. No shuttle bus between hotels - you have to pay for taxis yourself - Nigel is very good however a cost of between $20-30 USD soon adds up. The water taxi wasn’t always working so that can spoil your day if you plan on going on that to a sister hotel. - kindly keep in mind not all sister hotel are all Inclusive so you may be in for a surprise should you visit Colony Club Recommendations - bring water shoes in because there is a lot of coral in the sea aswell as the rocks and rubbish you have to tip toe your way through to enter the water. Overall, it was a good vacation however our bad points may be just down to COVID and the protocols in place which may have limited the normal Experience. After 18 months of lockdown we were just happy to get away. Just keep in mind we are travelling during a global pandemic so things are going to be different and not what we normally expect. At least with the lack of entertainment, we was up early to enjoy the Bajan weather however, as to were the rest of the hotel - taking all the loungers by the pool. 7/10 holiday with everything considered.…
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Date of stay: September 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Stayed at Crystal cove in September for 2 weeks, there is no way this resort is 4 star, during our stay we had to go to reception 4 times asking for shower gel which hadn’t been left by the maids, resulted in waiting 30-40 minutes for them to turn up with it, there where black hairs in the bath and on the bathroom floor when we arrived, and there supposed to do a deep clean because of covid, the room was never cleaned properly, the bar ran out of premium drinks 4 nights in a row, and when we questioned the bar staff we would get a sharp and rude reply, and no Carib beer one afternoon. Hardly any evening entertainment, the sun lounges are mostly broken with the sun canopy; and splattered with bird crap, the locals sit around a tree through the day and dump old bottles next to it, we walked to breakfast in the mornings past the swimming pools and there were stilll lots of glasses left around from the night before, some staff are very pleasant but others just cant be bothered with you, the rooms are very dated and need refurbished, we have stayed in a lot of 4 star hotels around the world and this is no where near a 4 star. If you are looking to travel to Barbados then my advice would be look for a different hotel, we understand that covid has changed the way we all holiday but there is still no excuse for bad service and rudeness and when you pay a premium price for you holiday you expect to get what’s been advertised…
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Date of stay: September 2021
Value
Service
Sleep Quality
1 Helpful vote
Helpful
We're experienced Barbados visitors but have tended to stay away from hotels more recently but as we were going for three weeks this year we decided to have two weeks on the south coast in our usual apartment and then have a week at an all inclusive for a bit of pampering. We chose Crystal Cove as we are beach people rather than pool people and from the pictures we viewed in advance the beach there looked the most inviting. Sure enough we were not disappointed as the beach & water sports are top notch with plenty of comfortable loungers and a wide range of water sports available. We stayed in an ocean view suite (room 129) which is fully air conditioned, two story and two bathrooms. The room was bright, clean and airy and plenty roomy for two people. I believe that the sofa in the lounge is actually a sofa bed (hence the downstairs bathroom) but we didn't need to use this. Pool bar was great and being mostly gin and rum drinkers we were happy to learn that Gordons and Mount Gay were available. Also a good choice of cocktails. Coffee bar upstairs was a great place to have a drink in an air-conned environment and the espresso martinis went down a little too well at times !! Food was as you would expect from an all inclusive being passable with a couple of nice surprises and to be honest although there is a little queueing when they do buffets it's really no great stress (after all what else have you to do??) All staff we encountered were courteous and helpful Hotel was very Covid conscious and felt safe all the while we were there I read comments on these type of hotels looking 'tired' and 'need some TLC' and I'm sure in some instances this is an accurate assessment but it has to be acknowledged that these types of hotels are used 365 days a year so no they're not going to be re-painted every other month or the furnishings and carpets be replaced every six months or a year. They are functioning hotels that have a lot of use and sometimes things will get a little frayed around the edges and bits will get bumped and chipped. They are what they are and I found that this hotel was generally well maintained. All in all if anyone were to ask me to recommend an all inclusive in Barbados, for value for money I would have no hesitation in pointing them towards Crystal Cove…
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Date of stay: September 2021
Value
Cleanliness
Service
2 Helpful votes
Helpful
PRICE RANGE
$383 - $1,262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal cove saint james, crystal cove barbados, crystal cove hotel barbados
FORMERLY KNOWN AS
Crystal Cove
LOCATION
CaribbeanBarbadosSaint James Parish
NUMBER OF ROOMS
88
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Claim Your Listing Frequently Asked Questions about Crystal Cove by Elegant Hotels - All-Inclusive
Which popular attractions are close to Crystal Cove by Elegant Hotels - All-Inclusive?
Nearby attractions include Barbados Polo Club (0.6 miles) and Fitts Village Beach (0.5 miles).
What are some of the property amenities at Crystal Cove by Elegant Hotels - All-Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Crystal Cove by Elegant Hotels - All-Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Cove by Elegant Hotels - All-Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Cove by Elegant Hotels - All-Inclusive?
Conveniently located restaurants include Scarlet, Cariba Restaurant and Bar, and The Cliff.
Are there opportunities to exercise at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crystal Cove by Elegant Hotels - All-Inclusive have an airport shuttle?
Yes, Crystal Cove by Elegant Hotels - All-Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal Cove by Elegant Hotels - All-Inclusive offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Crystal Cove by Elegant Hotels - All-Inclusive?
Many travelers enjoy visiting The Parliment Buildings (4.2 miles) and Independence Square (4.3 miles).