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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Cove by Elegant Hotels - All-Inclusive
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 25 in Saint James Parish
Location
4.6
Cleanliness
4.5
Service
4.5
Value
4.2
"An enchanting blend of vitality and Caribbean charm." A colorful and vibrant beachfront all-inclusive property with 88 rooms offering a seductive Caribbean charm that will make you feel at home from the moment you arrive. Crystal Cove's warm, relaxed ambience and friendly service which includes all-inclusive accommodation as well as a supervised Kids Club (for children aged 3-11) appeals to families and couples of all ages, many of whom return there year after year. Elegant Inclusions with each stay are all meals and beverages, motorized water sports, Wi-F, fitness center, tennis , bespoke daily activities and superior pool & beach ambassador service. Experience select sister west coast properties via daytime water taxi and enjoy additional dining outlets and amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Snorkeling
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Green
Quiet
Location
Full view
43Car recommended
Grade: 43 out of 100
16Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Appleby, BB24007 Barbados
Getting there
Rental CarsSee all Saint James Parish rental cars
2386Reviews335Q+A100Room tips
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+1
Wonderful west coast hotel with excellent water sport facilities and great food. Some nice touches like the 5pm champagne and canapés and a great way to meet people and watch the stunning sunsets. Vista coffee and wine bar was a nice place to get your early morning cappuccino and the view of the ocean from the outside lounge was stunning. The water sports team were really accommodating and friendly and we made use of all the facilities including the water taxi that takes you to sister hotels along the coast. Reflections a la carte meals were excellent and the cocktails at the bar Made by Raheem and Andre were always spot on. The hotel has a nice friendly easy going vibe and staff are friendly and informative without being pushy. We hope to be back some day and would highly recommend Crystal Cove.…
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Date of stay: May 2022Trip type: Traveled
Room Tip: Use the water taxi and visit the sister hotels and make use of the water sports
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Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded 5 days ago
Dear Kazzimo, It is always a great feeling when clients express total satisfaction about their holiday experience with us. We shall share your warm comments of appreciation with the staff especially Raheem and Andre. You enjoyed the Food and Beverage amenities offered whilst enjoying the ocean views, and the complimentary water taxi to visit the sister properties, is indeed an experience not to be missed. Thank you for sharing your experience in this review. Regards Celeste Belgrave Guest Activities Manager
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Hotel's Favorite
From the minute we booked to the minute we left this was, after the year we have had a real pick me up. Celeste on reception was fantastic at sorting our quarantine stay at Treasure Beach along with the staff there. Celeste also welcomed us at Crystal when we arrived and made our check in a breeze. The first night we were there the water main burst outside on the road meaning we had reduced pressure, but the hotel again were first rate at keeping us informed and sending out for bottled water. Joan in reflections was amazing under the circumstances with reduced staff obviously trying to keep everything running smoothly. The room was kept spotlessly clean with new beach towels and bedding everyday. I know a few people had various issues but we were the first group of holidaymakers since March and teething problems are the least of our worry’s after the year we have had, but on the whole nearly all of us really enjoyed our stay. A big thanks to all the staff for making our holiday so trouble free. …
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Date of stay: December 2020Trip type: Traveled
5 Helpful votes
Helpful
Response from , General Manager at Crystal Cove by Elegant Hotels - All-Inclusive
Responded Jan 9, 2021
Dear Stepon01, We were extremely happy to learn that your holiday was all that you expected it to be and more. We were glad to learn that you enjoyed your welcome by Celeste and Joan's smooth running of the food and beverage operation in Reflections Restaurant. At the hotel we are sometimes faced with situations which happen beyond our control and yes indeed we have to work together with external companies to ensure that everyone is comfortable during these times. We thank you for your understanding when we dealt with low water pressure on site. Thank you also for your warm words and we look forward to welcoming you back in the not too distant future. Continue to stay safe! Warmest Regards Sophia Babb General Manager
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Really lovely hotel, great staff and good food. Best sun loungers I have ever seen as they each have their own adjustable canopy, so no need to fight for the loungers with parasols! Shame some people still felt the need to leave their towels on loungers first thing in the morning as there were definitely more loungers than people.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Many of the garden rooms have partial sea views
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Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded 5 days ago
Dear Clairejharding, It was truly a pleasure to read the review as you shared about your relaxing holiday with us, where you enjoyed the good food and great staff. Clients usually spend most of the time soaking up the sun rays on the loungers. We would focus on comfort and relaxation to ensure that you have a truly relaxing experience when lounging. We hope to welcome you back to the hotel when you return to the island. Regards Celeste Belgrave Guest Activities Manager
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We have been to Barbados before but stayed on the south side of the island which we loved hence the reason for visiting again. Sadly the beaches here are not a patch on the south of the island and particularly at this hotel as there is only a very small area to swim in that is void of any rocks. However the worst thing about this hotel is the lack of enthusiasm portrayed by the staff. It was rumoured that as the hotel is being closed in August for refurbishment the staff had not been given job security and if this is true then I can understand the low moral, However if the rumours aren't true then I wouldn't re-employ most of the staff as they require a real kick up the backside. It was advertised each day that there was afternoon tea served at the drifter bar. We sat at tables on two occasions without any member of staff asking us if we wanted anything. It wasn't until another resident told us that you have to ask for the afternoon tea. I have been on holidays costing half as much as this one did and the staff couldn't do enough for us and they also enjoyed our generous tipping as a result of that attention. On this holiday not one tip was given by us.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded yesterday
Dear U6525GYpeters, It always saddens us when any customer express dissatisfaction with any aspect of their stay as your holiday experience is very important. Afternoon Teas is a part of our daily offerings and should be offered to all customers during the advertised times. We truly wished that we had been made aware of this concern whilst you were still staying with us, so that this concern could have been resolved. Your concerns have been shared with the Food and Beverage Management team, to retrain their teams to avoid this concern from reoccurring. Please accept our sincere apologies for any inconvenience you may have experienced, as we strive to improve our product and services to our valued clients. Thank you for your feedback and for taking the time to complete the review. Regards Celeste Belgrave Guest Activities Manager
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+1
We had the most wonderful stay.. its very clean, staff are so helpful on every level, they can't do enough for you. The food is great and varied, caters for everyone (vegan, Gluten free) .. the cocktails are delicious...on arrival, we were delayed 3 hours, time stops. You are greeted with a rum punch and you sink into the armchairs at reception.. the views are incredible 👏 😍 the ocean view rooms ARE ocean view and the complimentary water sports were fun! I really felt like we visited paradise - perfect for those who want to get away from it all. Highly recommended 10/10
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded 5 days ago
Dear LeedsTraveller34, Thank you so much for your score of 10/10, your warm comments and feedback about your recent stay with us was truly appreciated. You shared about your wow experience on arrival with your rum punch to the incredible ocean views. We were happy that you enjoyed the complimentary all inclusive amenities offered especially in watersports. We hope to see you again very soon. Regards Celeste Belgrave Guest Activities Manager
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Cannot recommend this hotel enough, arrived after a long a delayed flight, welcomed with cold drinks and kind efficient staff. Room was large and clean, kettles, tea, coffee, clean and quiet air con units, large bathroom, two sinks, decent shower. Beach is amazing, there was no seaweed for our whole trip, (middle may). Swam every day, crystal clear and clean water, snorkeled directly off the beach. There are two restaurants, food is good in both and the bar and cafe are open all the time, Raheem makes really great cocktails! We enjoyed complimentary water sports and there were always enough sun beds. Sitting on in reception with champagne and canapés watching the sunsets was a memorable time of day. If you want a party hotel this is not it, it is a relaxed, peaceful, wonderful place that accepted and embraced all ages of people. We had a wonderful time 10/10…
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded yesterday
Dear Est001, Thank you in advance for your recommendation it would be greatly appreciated. Your detailed feedback on your recent stay with us was truly amazing and we shall share your review with the team. We accept your gracious score of 10/10 and look forward to welcoming you back very soon. Regards Celeste Belgrave Guest Activities Manager
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So firstly I would like to say we didn't STAY at Crystal Cove we stayed at The Waves Hotel & Spa which as part of the Elegance group meant we could visit the sister hotels! So we visited during the week for the day. First impressions are that the hotel is very pretty , the pools also have a lot to offer and we enjoyed swimming in the pool connected to the pool bar. We also had some drinks from the pool bar which is in a very attractive little cave.. but that little cave gets really hot and is quite hard to hear in there due to the waterfall. There is a lot of steps which personally i wouldn't of managed for the whole week. Food - we had lunch at the outside restraunt close to the beach but still a part of the hotel, a few of the other guests told us it's very hot to eat outside. We didn't agree after eating at the restaurant outside it was lovely and cool, great drinks made at the bar and the kitchen staff where so friendly and welcoming and my partner (as always) really enjoyed the food they had to offer! There was great snorkling on the beach area lots of fish to see which was lovely. Although the place was lovely to visit we was quite happy to get back on the water taxi to return to Waves 🙂 I would say that Crystal Cove is probably better for family's due to the pool areas.…
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded 1 week ago
Dear Scampen1991, Thank you for your detailed feedback about the day that you spent with us as apart of the dine around program. The hotel offers three pools for swimming and relaxation with the swim up bar being very popular with our featured waterfall. We try where possible to let clients be aware that Crystal has stairs and would not be suited for persons who have difficulties with stairs. We were happy that you enjoyed the lunch and service at Drifters Restaurant and Bar and the snorkeling. Crystal is suited for couples and families as we offer the Kids Club all year round. Thank you again for visiting us and taking part in the dine around program. Regards Celeste Belgrave Guest Activities Manager
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I travelled with my sister for the first time to Barbados and stayed 10 nights 28th April to 8 May. We we impressed by the friendliness of all the staff. Crystal Cove is set on beautiful grounds. The first night we had steak that was beautifully cooked at Reflections restaurant. The other restaurant is Drifters but this had to be booked for dinner. We alternated between the two restaurants. However, there wasn't a wide selection of food especially during lunch time at Reflections, in fact they served the same food during lunch when we were there except on Mother's Day. The bed was comfortable and we had a good night's sleep. No noise or any other disturbance. The room was cleaned and beach towels replaced daily. We got sun beds but not all had sheds. We would have preferred if all the sun beds had sheds since we particularly did not want a tan. Unfortunately, we fell ill - something we must have had eaten at the restaurant, we vomited and had upset stomachs. The hotel was very helpful and arranged for my sister to see a doctor. They covered the bill, but we felt they should have also paid for the taxi to the doctor (80 Barbadian dollars). That is why we have given a 4*. .…
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: We stayed in room 210 which was quite, away from the main restaurant an bars.
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Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded 1 week ago
Dear julianaoA8755UI, Your comments about your first time to Barbados and the Crystal Cove Hotel were truly great. We were happy that you loved the beautiful grounds and food offered. The hotel offers two Restaurants during the luncheon period, where the main restaurant offers a Daily Menu and a buffet which alternates the Ceasar station, wrap station and submarine stations for variety, at the Drifters Restaurant and Bar. On Sundays we serve a Bajan Sunday buffet in the main restaurant where only local food is served. Sun loungers around the pool area do not carry the canape however, the ones on the beach do. The Pools and Beach team stand ready to assist clients in these areas as it relates to your beach equipment. We were sorry to learn of your experience during your stay and wished that we had known about your taxi concern prior to your departure so that this concern could have been resolved. Please accept our apology for any inconvenience caused. Regards Celeste Belgrave Guest Activities Manager
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Hotel: The photos are quite deceptive as the hotel isn't that big. The facilities are ok. On our first day we had a damaged bathroom so I put my foot down and had a change of room. The room we were given was nice, cleaned regularly and pleasant. Food: The food wasn't all that, it doesn't really cater for those who don't eat meat and chicken. And the fish dish are same . The chef lack authenticity and kept it safe with the food, some dishes tasteless and the deserts were no very nice. Would have been nice to have local flavours and more vegi and seafood options. Staff: This really was very disappointing, poor attitude by number of staff, lack understanding around other diversity and we could surly feel the different treatment by them as with the white folkes they attended all their needs, go out their way and provided golden treatment, We, however had the opposite, unsure if its case south asain do not visit the island's like the white folkes , if so well treating us this way certainly doesn't make me want to recommend to visit the island. The staff on the beach can be quite pushy with selling their water sport activity and ladies you may need to be firm as the men out there can ask direct, awkward questions that may feel quite inappropriate (this includes the male hotel staff) . I feel most of the Caribbean island needs some education on diversity as we have visited Jamaica, St Lucia and now Barbados and the hostile behaviour mirrors, odd given we are also COLOURED people!…
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: junior suite
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Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded 1 week ago
Dear E7256QUSAB786, We wish to apologize for not meeting your expectations as once a concern is brought to our attention during the clients' stay we try where possible to rectify the issue. We are aware that unfortunately items may break or become faulty and we will seek to repair or offer persons a room move once the situation has been checked by the Rooms team. The food concerns were shared with the Head Chef and her team. A vegetarian option is available on all menus and during all meal periods as well as a vegetarian menu. We continually request that clients advise us of any dietary requirements on arrival so that we can better cater to their needs. We usually receive very good comments about our staff as the hotel caters for all guests from different countries. It truly saddens us to read your comments about being treated different from the other guests as this is not something that is commonly done since we treat all guests equally. Please understand that the beaches are public and our pools and beach staff and the beach ambassadors wear logo shirts and name badges and are guided by our standards as it relates to acceptable behavior towards our valued guests. We regret that you had this experience on the island, as your holiday experience is very important. Regards Celeste Belgrave Guest Activities Manager
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Loved the size of the hotel, really easy to feel at home quickly & all staff from the moment we arrived were friendly. We had a family suite which was very clean & comfortable for a family of 4. Didn’t realise these have two bathrooms which was a bonus! Kids club ladies are all so friendly and great for getting kids out the sun doing some crafts & games. Beach is small but great for small children, pools again more than adequate for a splash and swim. We ate some great food and enjoyed most the cocktails. Best holiday we’ve had in a long time, just enjoy the chilled atmosphere, we will return!!
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Celeste Belgrave, Guest Services / Front Office at Crystal Cove by Elegant Hotels - All-Inclusive
Responded 1 week ago
Dear Juicy04, We were happy that you loved the hotel size and that Crystal Cove felt like home away from home. When you enter our doors you become our family. Your warm comments about the friendly Kids Club staff and the engaging indoor activities was appreciated by the team. Your return for another chilled holiday is awaiting you. Regards Celeste Belgrave Guest Activities Manager
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PRICE RANGE
$311 - $492 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal cove saint james, crystal cove barbados, crystal cove hotel barbados
FORMERLY KNOWN AS
Crystal Cove
LOCATION
CaribbeanBarbadosSaint James Parish
NUMBER OF ROOMS
88
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Claim Your Listing Frequently Asked Questions about Crystal Cove by Elegant Hotels - All-Inclusive
Which popular attractions are close to Crystal Cove by Elegant Hotels - All-Inclusive?
Nearby attractions include Barbados Polo Club (0.6 miles) and Fitts Village Beach (0.5 miles).
What are some of the property amenities at Crystal Cove by Elegant Hotels - All-Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Crystal Cove by Elegant Hotels - All-Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Cove by Elegant Hotels - All-Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Cove by Elegant Hotels - All-Inclusive?
Conveniently located restaurants include The Cliff, Cariba Restaurant and Bar, and Wendy's Sports Bar.
Are there opportunities to exercise at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crystal Cove by Elegant Hotels - All-Inclusive have airport transportation?
Yes, Crystal Cove by Elegant Hotels - All-Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Crystal Cove by Elegant Hotels - All-Inclusive?
Many travelers enjoy visiting The Parliment Buildings (4.2 miles) and Independence Square (4.3 miles).
Does Crystal Cove by Elegant Hotels - All-Inclusive have any great views?
Yes, guests often enjoy the ocean view available here.