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A note from Radisson Aquatica Resort Barbados
Updated 07/21/20
About
#4 of 9 hotels in Bridgetown
Set on the picuresque Carlisle Bay Beach in Barbados, this new Resort features 124 renovated rooms with upgraded amenities including 42" flat screen TV with expanded cable, laptop size safe, complimentary wifi. One restaurant and two oceanfront bars plus new oceanfront fitness center and pool. Ideal for singles, couples and families looking for a quiet escape.
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Location
Full view
77Somewhat walkable
Grade: 77 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Carlisle Bay, Aquatic Gap, Bridgetown Barbados
Getting there
Rental CarsSee rental cars from $43/day
1940Reviews147Q+A100Room tips
Reviews
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Popular mentions
This was our second visit at Radisson Aquatica. We were highly disappointed this time. My wife booked it for my birthday. *Check in staff rude. * We had to quarantine in our room for first 2 days. Due to waiting for test results. It was challenging getting anything sent to our room. *No one answers room service, house keeping or restaurant. You have to call atleast 10 times. * Breakfast was a challenge. Understaffed. Staff frustrated. Rude. Felt like would get snapped at if we ask for anything. * security staff totally rude and hostile. * The scenic beach is what was the best part. * Pablo the manager we had to speak to on a few occasions as a particular security guard kept on picking on my husband. * Sabrina who was at reception on 2 days was helpful. Overall a very emotional experience and very disappointing. The way we completed our days there can't explain the pain. We will never ever go back even if they offer us free.…
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Date of stay: September 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Radisson Aquatica, Guest Services / Front Office at Radisson Aquatica Resort Barbados
Responded 1 week ago
Dear Ahaqlondon, On behalf of the entire team at Radisson Aquatica Resort Barbados, I would like to apologise for the experience you described during your visit with us. We are actively investigating your concerns regarding your interactions you've had with our associates and room service in particular. While I ensure you this is not the experience for which we are known for, we take your observations with the seriousness in which it deserves. We will continue to work towards improving our service delivery consistently, in hopes of avoiding any such issues taking place at our property. We would like to thank you for your business and hope to have the opportunity to host you again in future, that we may meet and exceed your expectations. Regards, Tramaine Guest Experience Manager
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It’s a pity that the rest of your staff is so nice but your front of house reception staff is so ridiculously rude - and by the looks of your reviews, we’re not the first ones to complain about it. Also, if food delivery is going to take an hour, just tell your guests rather than keeping them in the dark. This happened to us twice and our colleagues in isolation waited over 2 hours. Waiting for a couple of bottles of water shouldn’t take 3 hours as well. This is a shame to the Radisson name.
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Date of stay: September 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Radisson Aquatica, Guest Services / Front Office at Radisson Aquatica Resort Barbados
Responded 2 weeks ago
Dear shellyonthego1, Thank you for taking the time to send us your thoughts on your last visit with us. On behalf of the entire team, I would like to apologise for the dissatisfaction you observed during your stay. Your thoughts regarding our reception team and room service delivery is being investigated and addressed in earnest to ensure that such short comings don't occur. We thank you for your business and hope to have an opportunity in future to improve upon your impressions. Regards, Tramaine Sargeant Guest Experience Manager
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What can I say. This was our second stay at the Radisson the first one being in 2013. Both visits were for our anniversary and my husband’s birthday. As always friendly staff. Treats were given to us for both occasions. The room was clean and spacious. Breakfast was our highlight with Sofia and Jemina making it more than a pleasure. The food was great as always. Radisson is definitely one of my favorite places to staycation in Barbados.
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Date of stay: August 2021Trip type: Traveled as a couple
Helpful
From my arrival at this hotel, my experience was unpleasant. First, the staff weren’t welcoming, but that wasn’t my main concern. The fact that guests are required to quarantine until we get confirmation email to roam, and the staff couldn’t provide on time room service dinner to visitors who couldn’t leave the hotel is my main complaint. My dinner arrived an hour 20 minutes after I placed my order. Secondly, two lightbulbs were out in my room, and for my three days stay, I didn’t get a single cleaning service for the room. The furniture and decor are dated, the toilet doesn’t flush properly, room service dishes left by other guests by the rooms were there for half a day. Don’t be fooled by the pictures, the actual rooms are at best a fallout shelter. The pool is for kids. They charge for 5 star premium hotel while operating as a gas station motel. This experience spoil the Radisson brand for me.…
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Date of stay: August 2021Trip type: Traveled solo
Room Tip: Try lodging at the competition-the Seabreeze hotel
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3 Helpful votes
Helpful
Response from Radisson Aquatica, Guest Services / Front Office at Radisson Aquatica Resort Barbados
Responded 4 weeks ago
Dear Jabowski, Thank you for taking the time to send us your thoughts on your last visit with us. On behalf of the entire team, I would like to apologise for the dissatisfaction you observed during your stay. Your observations regarding room service and general thoughts on the property are being addressed with the fervor with which would be expected and are actively being addressed. Our management team is actively investigating this in hopes that should you visit with us again we can meet the expectations of our guests who choose to stay at Radisson Aquatica Resort. We hope to have an opportunity in future to improve upon your impressions in future. Regards, Tramaine Sargeant Guest Experience Manager
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Location beautiful, but the staff is very slow and rude. Bartender doesn’t know how to make a drink..have to chase them down to order anything. Drinks all made with syrup and taste awful. Food options limited and service is sooo slow. Be prepared to wait at least 2 hours for room service or dining. PICTURED: This is a mango and yogurt granola bowl that I ordered at breakfast. No fresh mango included…only a frozen cube of sugary juice that they call a “mango blend”. Just awful. Within 2 minutes this melted into a watery soup and was inedible. How hard is it to prepare yogurt granola and some fruit, especially in a tropical location????!
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Date of stay: August 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Radisson Aquatica, Guest Services / Front Office at Radisson Aquatica Resort Barbados
Responded 4 weeks ago
Dear 421hilaryp, Thank you for taking the time to send us your feedback. On behalf of the entire team at Radisson Aquatica, I would like to apologise for the unsatisfactory bar and dining service you described. We are investigating this in hopes of ensuring we improve our service delivery consistently. We thank you for your business and hope to have the opportunity to host you again in the near future, where we can meet and exceed your expectations. Regards, Tramaine Guest Experience Manager
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LOCATION
CaribbeanBarbadosSaint Michael ParishBridgetown
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Claim Your Listing Frequently Asked Questions about Radisson Aquatica Resort Barbados
Which popular attractions are close to Radisson Aquatica Resort Barbados?
Nearby attractions include Browne's Beach (0.2 miles), Pebbles Beach (0.06 miles), and George Washington House (0.2 miles).
What are some of the property amenities at Radisson Aquatica Resort Barbados?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Radisson Aquatica Resort Barbados?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Radisson Aquatica Resort Barbados?
Yes, free parking is available to guests.
What are some restaurants close to Radisson Aquatica Resort Barbados?
Conveniently located restaurants include Jamaica Grill Kitchen, Sahara Arabic Grill and Falafel, and Cuz's Fish Stand.
Are there opportunities to exercise at Radisson Aquatica Resort Barbados?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Radisson Aquatica Resort Barbados?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Aquatica Resort Barbados offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Radisson Aquatica Resort Barbados?
Many travelers enjoy visiting George Washington House (0.2 miles), Garrison Savannah - Barbados Turf Club (0.5 miles), and Barbados Garrison (0.2 miles).
Does Radisson Aquatica Resort Barbados have any great views?
Yes, guests often enjoy the harbor view available here.
Is Radisson Aquatica Resort Barbados accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.