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24 Rosemont Ave, Hamilton HM 06 Bermuda
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Traveler (492)
Room & Suite (276)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Palms Hotel
Updated 09/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Hamilton
Location
4.7
Cleanliness
4.9
Service
4.9
Value
4.6
The elegant Royal Palms Hotel, situated on a tree-lined lane near Hamilton, offers the best of Bermudian hospitality. This quintessential boutique hotel boasts a blend of Colonial and Bermudian architecture in a tranquil garden setting with coral-coloured walls, white shutters and a colonial wraparound porch with comfortable chairs for relaxing.You are graciously welcomed to one of two pink, 19th century manor houses, which are nestled in lush gardens where you may enjoy the sun from lawn chairs or take a dip in the secluded pool. Each of our 32 non smoking rooms is unique, with the same attention to detail extended to each one.Our friendly and professional staff take pleasure in providing personal service from restaurant reservations, to planning your day, to introductions at Bermuda’s world class golf courses. Just ten minutes from the nearest beach, Royal Palms is the perfect central location to access any island spot! Royal Palms is also home to one of the islands best fine dining restaurants, Ascots. There is also the more casual dining option of Just 24 serving dinner on Ascots enclosed patio in a lovely garden setting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Board games / puzzles
Babysitting
Highchairs available
Business Center with Internet Access
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English
1010Reviews36Q+A100Room tips
Traveler rating
  • 895
  • 91
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  • 8
  • 2
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Popular mentions
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Most Recent
Ellen wrote a review Sep 2022
1 contribution
We arrived at the Royal Palms, a lovely boutique hotel, just in advance of Hurricane Fiona. The staff was unfailing friendly, kind and gracious throughout our stay. They went out of their way to make sure that we were safe and well taken care of during the storm. Once the storm had passed, we could walk easily from the hotel into Hamilton, with easy access to shopping, restaurants, the ferry, and buses. The rooms are comfortable and well-appointed. The grounds are beautifully landscaped. What sets this hotel apart from others is the excellent quality of the staff. They are truly exceptional!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Daniel wrote a review Sep 2022
Mexico City, Mexico1 contribution
Very cute Boutique hotel, with english aspect, very warm service, beatiful Gardens. Special attention from Bali, the restaurant attendant. He was very kind, with useful advices in town, he gave us a very good recomendations to enjoy the city.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded 2 weeks ago
Dear Explore30732945773, Thank you for this lovely review. We are happy that you chose to stay with us for your Bermuda Trip. So glad to know that you loved the warm, personal service that we are renown for. Our tropical gardens really add a lovely touch, considering we are just a short walk to the main city of Hamilton. Thanks for mentioning our staff by name. We hope when your travel plans call for Bermuda again, you will select us . It would be a pleasure to welcome you back. Kind Regards, Theresa Harney-Zuill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan M wrote a review Sep 2022
2 contributions
Paradise. The Royal Palms was a wonderful place to stay. So relaxing, amazing staff, great rooms. We highly recommend booking a room at this boutique hotel. Also recommend eating at the restaurant The Ascot. Delicious food, drinks and lovely servers. Will improvise dishes for my very plain eating husband. Oh and the desserts. My favorite is the chocolate mousse. Breakfast is nice too. If you want peace, serenity, relaxation and a nice place to stay, go to the Royal Palms
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded 2 weeks ago
Dear Susan M, Thank you for this wonderful review. We are delighted to know you enjoyed your stay at Royal Palms. We appreciate you mentioning our staff who continually go over and beyond to ensure our guests have a memorable stay. The award winning Ascots definitely should not be missed. It continues to deliver high quality food and service. Thanks also for recommending us. We hope to have the opportunity to welcome you back one day. Kind Regards, Theresa Harney-Zuill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ccshivers wrote a review Sep 2022
Philadelphia, Pennsylvania6 contributions2 helpful votes
Everyone had said that Bermudians were friendly, but the staff at Royal Palms went above and beyond! Really, everyone from the breakfast crew (thanks Bali!) to the front desk were incredibly helpful and professional. The hotel's location and grounds were great for our purposes, as we could walk into town and grab a meal and the ferry as needed, or just hang out in the garden and enjoy breakfast while listening to the birds. The attached restaurant (Ascots) was lovely and very tasty, plus we enjoyed perfectly made drinks in the cozy bar. This really is a boutique hotel, where you receive personalized service. We will be back!
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded 3 weeks ago
Dear ccshivers, Many thanks for this wonderful review. It is truly gratifying to have our guests appreciate the high level of service and attention to detail that we aim for with every single guest. We appreciate your comments regarding our valuable staff who as you so rightly said continue to go over and beyond. We love nothing more than to make your stay with us one to remember. How lovely that you got to hang out and enjoy the gardens. They are serene, peaceful and full of wonderful fruit in season. At the moment we are enjoying fresh avocados from our garden! All of us look forward to welcoming you back one day! Kind Regards, Theresa Harney-Zuill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonathan G wrote a review Sep 2022
Sittingbourne, United Kingdom19 contributions15 helpful votes
I stayed at Royal Palms for just over a month from end of July to 5th August. The service, attention to detail, rooms (with smart TVs) is second to none. Breakfast was the best part - not full of stuff - but coffee, fruit cereal and a great open plan feel with the sun never far away. I can’t recommend this hotel highly enough.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded 4 weeks ago
Dear JonathanG344, Thank you for this lovely review! You were such a delight to have as a guest. You felt like a part of our happy family by the time you left. Thrilled to know you completely enjoyed your stay with us and enjoyed all the modern amenities we offer. Pleased to know you found our Breakfast to be just what you needed to get going for the day. We appreciate you recommending us and hope to have the opportunity to host you again soon. Kind Regards, Theresa Harney-Zuill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew K wrote a review Sep 2022
1 contribution
Stayed for a week and a half and everything about it is just perfect. It has a pool, a gym, a restaurant and much more. The location is perfect because it is just a 10-15min walk to town where you have all the shops, ferry and bus terminal. All the staff is friendly like Bali helping with the breakfast in the morning, cleaning staff and front staff. It is just a nice experience.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded 4 weeks ago
Dear andrewkB3121AC, Thank you for this great review. So lovely to hear your stay with us was perfect. Our aim is to provide memorable experiences that leaves every single guest completely satisfied with their choice to stay with us. As you mentioned our location is a wonderful asset as it gives easy access to the whole island. Thanks for mentioning our staff by name. They truly are a key to our success! We hope to have the pleasure of welcoming you back in the not too distant future. Kind Regards, Theresa Harney-Zuill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LovestoTravel063 wrote a review Aug 2022
Birmingham, Alabama31 contributions
My husband and I just returned from a six night stay at this lovely hotel. I can certainly see why the five star rating. From breakfast where the menu changes from day to day to the nightly wine hour. We stayed in a Deluxe suite which looked to have been newly refurbished with beautiful decor and bedding. Our room and the grounds were immaculate. All of the staff were friendly and went out of their way to make sure that we had everything we needed including arranging transportation to the airport.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded 4 weeks ago
Dear LovestoTravel063, Thank you for this lovely review! We are pleased to hear that you confirm our five star rating. Every effort is made to ensure every detail of our guests stay is memorable. You are right most of our rooms are newly refurbished. We have the small touch of every arrival having a small bouquet of freshly cut flowers from our garden to enhance the room also. Thanks for mentioning our hard working dedicated team who make this total guest experience possible. We do hope to have the pleasure of welcoming the two of you back one day. Kind Regards, Theresa Harney-Zuill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erik B wrote a review Aug 2022
1 contribution
Convenient location close to town. Nice features such as bikes, a gym and a shuttle service into town. The staff was kind and supportive: Bali always gave me a nice morning feeling with his breakfast service. Greg is a funny handyman who knows everything around the island and gave me great recommendations.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded Aug 21, 2022
Dear Erik B, Thank you for this lovely review. We are pleased that you enjoyed Royal Palms and the many features of the Hotel. Our bikes have proven to be a big hit with our guests who enjoy the luxury of being able to explore at their very own pace. Thanks for mentioning our staff by name. They all truly endeavor to ensure every guest has a memorable time. We appreciate your recommendation and look forward to welcoming you back one day. Kind Regards, Theresa Harney-Zuill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dinerdon wrote a review Aug 2022
Bayville, New Jersey949 contributions383 helpful votes
This hotel and the staff were wonderful from start to finish. My wife and I have traveled extensively all over the world and this hotel rates with the best of them. The 5 star reviews on trip advisor say it all. Starting with the reservations and logistics, Teresa the manager was quick to respond and set us up without a hitch. All thru our stay she was always there to help. The entire staff was so friendly and helpful it made for a great visit. Jade, Persona, Bali, and Greg were all great, friendly and helped with all our needs. Our rooms were clean, well apportioned and decorated very nicely. The small hotel and B&B atmosphere is one we like and appreciate. Although smaller it had everything. Nice restaurant, pool, bar, included breakfast and a wine hour which was really a nice touch. The bartender Danni(sp) was always there with my evening cocktail before dinner. Could not ask for more in this charming hotel. Cant wait to go back.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded Aug 19, 2022
Dear dinerdon, Thank you for this wonderful review! Having traveled the world and ranking us so highly is indeed an honor . It was a pleasure to be able to assist you from the very beginning of your travel plans right to the end of your stay. Thank you for mentioning our staff by name. We are so proud of the amazing team, that all play a part in making Royal Palms the special hotel it truly is. Being a small hotel allows us to really deliver on personalized service that ultimately creates memorable moments for our guests. We can't wait to welcome you back! Kind Regards, Theresa Harney-Zuill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vettetraveler56 wrote a review Aug 2022
New Jersey86 contributions73 helpful votes
We travel frequently and prefer small, boutique hotels. Royal Palms is the best we've visited. The hotel is classic Bermuda with beautiful wood, fabrics, and furniture, and wonderful photos of old Bermuda. Rooms are a nice size and ours overlooked the pool. Wine hour each evening was lovely. But it's the staff that makes the difference. Before our trip (we were two couples) I emailed with the manager, Teresa, a few times about COVID requirements and paperwork, and she always responded quickly and pleasantly. The greeting when we arrived was genuine and gracious. Teresa, Jade, Personna (sp?) and Greg literally couldn't do enough for us. They were truly interested in making or stay perfect, answering our questions, making calls about scooters, and dropping us off in town. We even felt comfortable enough with the staff to ask them to check some jewelry in our drawer so we could match it while shopping. If you don't need a view of the ocean and would enjoy the convenience of being a 10-minute walk from the center of Hamilton, this is definitely the place for you. Highly recommended.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Theresa Harney-Zuill, General Manager at Royal Palms Hotel
Responded Aug 14, 2022
Dear vettetraveler56, Thank you for this lovely review. We are thrilled beyond words to have someone so well traveled particularly, in small boutique hotels put us at the top of your list. Wow! This is awesome. It validates all we do. Which is try our very best not just to meet but exceed the expectations of our guests. Our wine hour is a perfect opportunity to unwind , meet new friends and quietly ease into plans for the night. Each room is individually decorated by the owner and you can tell lots of love and thought have gone into the choices. We appreciate you mentioning the staff by name. Truly one of our great assets. Thank you for your recommendation. We hope to have the pleasure of welcoming you back one day. Kind Regards, Theresa Harney-Zuill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$364 - $530 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal palms hamilton, hotel royal palms, royal palms hotel bermuda
LOCATION
CaribbeanBermudaPembroke ParishHamilton
NUMBER OF ROOMS
32
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Frequently Asked Questions about Royal Palms Hotel
Which popular attractions are close to Royal Palms Hotel?
Nearby attractions include Robin Hood Pub (0.08 miles), &Partners (0.3 miles), and The Harbour Gallery (0.2 miles).
What are some of the property amenities at Royal Palms Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Royal Palms Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Palms Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Royal Palms Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Royal Palms Hotel?
Conveniently located restaurants include Ascots Restaurant, Mad Hatters, and Huckleberry Restaurant.
Are there opportunities to exercise at Royal Palms Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Royal Palms Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Royal Palms Hotel?
Many travelers enjoy visiting National Museum of Bermuda (3.3 miles), Admiralty House Park (1.4 miles), and Fort Hamilton (1.1 miles).