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Cheaper
Average
Higher
About
4.5
#1 of 1 resort in Hamilton
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Overlooking the stunning blue waters of the breathtaking harbour, Hamilton Princess & Beach Club, a Fairmont Managed Hotel, offers everything you could possibly need to make your vacation a truly memorable experience. Our stunning Bermuda resort is steps from downtown Hamilton and conveniently located near shopping boutiques, restaurants, exciting nightlife, and a twenty minute shuttle ride to the exclusive private Princess Beach Club on South Shore. The hotel also offers both a saltwater and a freshwater pool. Hamilton Princess & Beach Club features well-appointed guest rooms, many with harbour views, private balconies and marble bathrooms. For unsurpassed luxury and service reserve a room on Fairmont Gold, a luxury lifestyle offering that pampers guests with its dedicated concierge, complimentary continental breakfast, afternoon tea and evening canapes served daily in a private lounge. For business or special events, groups of all sizes can enjoy the resort's multiple indoor and outdoor venues-30,000-square-feet of elegant reception areas and meeting rooms providing picturesque backdrops for unique gatherings, corporate functions and tropical weddings. Conveniently located in the mid-Atlantic, less than a two-hour flight from most east coast gateways, Bermuda is perfect for getaways year-round.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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At the Hamilton Princess & Beach Club, guests have called out the superb service, lauding the staff's professionalism and attentiveness. The Gold Level comes highly recommended for its exclusive amenities, despite the hotel's premium pricing. Visitors consistently commend the spotless upkeep of the hotel, from the rooms to the grounds.
While the comfort and views from the rooms earn praise, a few reviewers suggest they could benefit from modernization. The hotel's array of luxurious amenities, central location, and the sumptuous atmosphere is popular among guests, although there are occasional comments about noise and the need for room updates.
Location
Convenient
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish
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Only a 2 hour flight from New York, this a a perfect quick getaway that offers an upscale island experience. Bermuda is one of the best just off the east coast of the US. Fairly quick and very pleasant ride from the airport, which is clean, well appointed, and easy to navigate. Cab drivers are very nice and knowledgeable, and the prices are fair. The Hamilton Princess is a centrally located great in town luxury hotel with outstanding service. Although this is an older historic hotel, it has been updated and it is beautifully maintained and comfortable. As a Fairmont property, every amenity has been considered. The hotel staff are friendly, pleasant, knowledgeable and efficient. Rooms have been upgraded and are spacious, comfortable, clean, and modern. Bathrooms are comfortable and very well appointed. The check in experience is excellent and there is a separate private check-in counter for the club section of the hotel. Lovely pool area looking out on the water and boats. Boutique shopping available on the first floor of the hotel. The food, which is typical in Bermuda is excellent. Highly recommend getting a room which give access to the club room floor, which offers complimentary beverage service throughout the day, as well as various food selections, including, breakfast, light lunch, snacks, and evening canapes. Service is self-serve as well as wait staffed if you prefer. A variety of good restaurants are available within the restaurant as well as close by. Although this is not a beach hotel, the beach is accessible from the hotel. Despite this, there are beautiful water and harbor views from many rooms and the common areas of the hotel. Lovely quiet pool. This is more of an adult hotel, although children are welcome. The amenities and layout cater to adults. Outstanding concierge service which can help with access to anything you might want to do on island. There is a lovely spa right on site. The only negatives are that the hotel can be pricey, which is the case in Bermuda, and this is a large hotel which can required long walks to your room. Request a centrally located room with your reservation and at check in. Overall wonderful experience and highly recommended.
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Date of stay: May 2023
Rooms
Location
Service
Trip type: Traveled on business
Room Tip:Club Room highly recommended. Hotel is large so request a centrally located room near the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donne Mallory, Owner at Hamilton Princess & Beach Club
Responded Jun 28, 2023
Dear TravelRitz, Thank you for your kind words and wonderful review of your recent stay at the Hamilton Princess in Bermuda. We're thrilled to hear that you found your experience to be lovely, relaxing, and friendly. Thank you for acknowledging our outstanding concierge service, as well as the convenience of having a spa on-site. We understand that pricing in Bermuda can be higher, and we appreciate your understanding. We will certainly consider your suggestion regarding room location requests. Overall, we're delighted that you had a wonderful experience and we hope to welcome you back soon! Warmest regards, Donne Mallory, Executive Assistant
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Having stayed at the Hamilton Princess on a number of occasions, in returning last week myself and colleagues were greeted by the Guest Services Manager Niki, who explained perfectly about the measures the hotel are taking to safeguard guests whilst optimising their experience during the Coronavirus pandemic.
Niki explained which hotel services would be available and how, and where contingencies were in place for guests regarding the gym and spa amenities.
I was provided a spacious suite with a balcony overlooking Hamilton Harbour during my stay. The room was cleaned and sanitised to a very high standard prior to my arrival, and the housekeeping team were very present and on hand, offering product replenishments to the room or other cleaning services.
We were allowed to dine at the buffet breakfast providing we had two negative Coronavirus test results. The spread was magnificent, a huge choice available of tasty breakfast foods. Thank you to Kya and her colleagues who provided a wonderful breakfast service to us.
I took advantage of the infinity pool during my stay which was a truly relaxing experience.
The overall standards from the entire hotel team at the Princess are thoroughly maintained.
They are welcoming, timely and efficient in everything they do and ultimately I believe that’s why I have such an enjoyable, premium experience at this hotel each time.
I can not fault this hotel one bit and would absolutely recommend others stay here, whether you are visiting Bermuda for leisure or business purposes.
Thank you Hamilton Princess!
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Date of stay: October 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kate Fay, Other at Hamilton Princess & Beach Club
Responded Nov 9, 2020
Dear ewfq, Thank you so much for taking the time to review your recent stay with us. I am so pleased to hear that, amidst everything going on at the moment, our service levels remained top notch! Our team really do everything they can to ensure our guests have a comfortable and safe stay with us, and I appreciate you mentioning them by name! We are so grateful for your recommendation, and look forward to welcoming you back! Warm regards, Kate Fay, Executive Assistant
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Normally when in Bermuda I book at Fairmont Southampton more often than not, however it is now closed for renovations and will not reopen until 2022 so for this trip I returned to Fairmont Hamilton Princess where I stayed a few times in the past. The hotel can be expensive at times because it’s far and away the best hotel on the island for business travelers due to location and those guests can tend to be less price sensitive. However during covid I had no problem finding a good rate and my stay was as enjoyable as usual.
I stayed in the Harbour View Suite: this room had a large balcony and a nice view which we could enjoy from both the living room and the bedroom. The living room was very spacious and had hardwood floor with high ceilings to make for a great place to spend time. In contrast, the bedroom was mostly to sleep: the room was fairly small and the ceiling was low.
As the Accor Diamond breakfast benefit on weekends, we could order whatever we wanted from the menu and they removed the entire bill for those two mornings from the final invoice. The value can be quite material because of Bermuda’s high prices and I appreciated the fact that they did not limit breakfast to one item only which is what some more stingy hotels do. As an extra perk they allowed breakfast to be brought to the room at no extra charge instead of insisting on breakfast being in the restaurant only.
While Hamilton Princess is a city hotel and Fairmont Southampton is a beach resort, Hamilton Princess has a nice feature that they have a shuttle bus 4-6 times per day that takes guests to the hotel’s private beach near Fairmont Southampton and have everything needed such as towels, showers, changing rooms, lockers, sun loungers, etc. It gives the Hamilton Princess hotel fairly easy access to a decent beach on the south shore while being centrally located in the city with lots of nice restaurants and shops within walking distance.
The common areas of the hotel including the pools are beautiful and well maintained. The hotel might not be on a beach but it’s nonetheless right beside the water so it can be good enough to give a relaxing / vacation feeling to guests. I particularly like the excellent 1609 restaurant in open air by the marina although unfortunately for this visit it was closed.
Overall I was pleased with our stay once again and I will return. I would note that in 2021 a St.Regis will open which will provide some competition to Fairmont Hamilton Princess although StR will be at the far end of the island in St.George’s; based on location alone I suspect Fairmont will retain its status as one of the best hotels on the island especially for people who want or need to be in Hamilton.
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Date of stay: December 2020
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donne Mallory, Other at Hamilton Princess & Beach Club
Responded Dec 21, 2020
Dear WorldWideTravel88, Thank you for taking the time to write such a lovely detailed review of our property. I am so pleased to hear that you enjoyed your stay with us. The Accor Diamond benefit is a great perk for our loyal guests of the Accor Brand, and I am glad you enjoyed this. We certainly do waive the delivery fee for guests who are waiting for their first COVID result, as breakfast must be enjoyed in your room. I am sorry that you didn't get the chance to dine with us at 1609, as we do close this restaurant in the cooler months. Hopefully you will get the chance to come back and dine with us in the not too distant future! We look forward to welcoming you back on your next visit to Bermuda! Warm regards, Donne Mallory, Executive Assistant
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I enjoyed being able to walk to the ferry and all of the other downtown stuff, e.g., a small movie theater, various restaurants, and a bookstore.
Bermuda is a bit scary for cycling due to narrow roads and fast-moving cars, but the hotel will lend you a bike and they have some in sizes for taller guests.
My "suite" was, I think, cobbled together by knocking out a wall between two older single rooms. It was about the same size as a better Hampton Inn room. The bathroom was basic. The carpet was frayed. The bathtub drain was clogged (a call for maintenance did not yield any improvement in this area). Buried in the fine print of my Orbitz reservation was an $11/person-day "cleaning" fee. My final bill tacked on $39/day for "cleaning" (I had also left $5 tips each days so I ended up paying $44/day). I was told that they charge for three people in a "suite" regardless of the number of people (1 in my case) who actually occupy the room.
[What stops hotels from charging $5/night and then adding $300/night in via fine print fees?]
The breakfast buffet was at the usual shocking hotel price, but since everything in Bermuda is super expensive the breakfast turned out to be a reasonable value.
The locals don't seem to be devoted to this place. I asked an insurance executive where he parks business visitors and the answer was "wherever is cheapest at the time."
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madison M, Marketing Coordinator at Hamilton Princess & Beach Club
Responded Feb 3, 2020
Dear NotUsuallyPicky Thank You for taking the time to share your review with us, we really appreciate it. We are sorry to hear that your stay with us did not meet your expectations and whilst an apology will not alter your experience, we do extend it with sincerity. We hope you will give us another try in the future. Kind Regards, Madison Mello
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My husband and I recently spent our anniversary at The Fairmont Hamilton Princess and we were thoroughly impressed. Masks are mandatory and hand sanitizer is available at every turn. As locals, we were happy with the safety procedures in place. Our balcony room overlooked the stunning Hamilton harbour and the marina was as beautiful in the afternoon rain as it was in the morning sunshine. The room was spacious, comfortable, beautifully decorated and provided all the necessities. We enjoyed breakfast, lunch and dinner at The Crown and Anchor restaurant and bar. We were able to really explore the menu and the food was delicious and always arrived hot. The band Working Title was excellent. They created a real party atmosphere and made anyone celebrating an occasion feel special. The hotel has a remarkable, eclectic display of artwork throughout the premises which would please the most discerning art critic as well as the casual viewer. The staff at The Princess are wonderful - thank you Niki Prassa for checking on us! We did not have a chance to take the shuttle to The Beach Club or visit the new Duchess Cafe, but I will be back - soon! Michelle B.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip:A Harbourview with a balcony provides the ultimate experience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kate Fay, Other at Hamilton Princess & Beach Club
Responded Nov 23, 2020
Dear elizabethbO9445HL, Thank you so much for your review of our property! I am so pleased to hear that you had a wonderful Anniversary staycation with us. We certainly look forward to welcoming you back in the not too distant future. Warm regards, Kate Fay, Executive Assistant
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I have been to Bermuda 6 times now and every time I have stayed at the Hamilton Princess. The hotel is beautiful, clean, the food is delicious and the customer service is exceptional every time. Niki always make me feel welcome and nothing is ever too much trouble for the staff. The hotel have made many changes since the pandemic, hand sanitiser stations everywhere, a one way system and mandatory mask wearing in communal areas. Also in your room you get a pack with your own hand sanitiser, masks and sanitiser wipes. I felt completely safe through my whole stay there. There are two beautiful pools looking out to the ocean and one of them is an infinity pool. Hamilton princess is by far my favourite hotel out of any destination I have been to and I travel for work so I have visited many. Thank you to Niki and all the staff. Keep doing what you do!
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Date of stay: October 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kate Fay, Other at Hamilton Princess & Beach Club
Responded Nov 2, 2020
Dear 127katyh, Thank you so much for your review! It is so great to hear, amidst everything going on at the moment, you felt completely safe during your stay with us due to our COVID-19 precautions. Guest and employee safety are our number one priority, especially at times like these. We are happy to provide all our guests with various wellness amenities, including a mask, gloves, hand sanitizer and disinfecting wipes placed in each room on arrival. We appreciate you taking the time to mention our colleagues by name - they love what they do and take pride in offering top notch service to our guests at all times! We look forward to welcoming you back next year for your 7th stay with us! Warm regards, Kate Fay, Executive Assistant
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Hamilton Princess is a nice place with an excellent location right on the water in Hamilton. The staff is superb. Very polite, hospitable, Knowledgeable and re extremely helpful some of the best we have seen.. Especially at the restaurants . Randy and Yuri at the Crown and Anchor are top notch. The front desk people are very nice too however they could be better trained in proving info regarding the activities available to guest and information regarding the restaurants within the hotel. The welcome people at the front door were also very nice. The cleaning crew was equally great. The rooms can use some update ( our room's carpet needs replacement) but they were clean and properly filled with hygiene items. The Hotel was properly strict regarding COVID and met the Government requirements. There are plenty of water activities around the corner from the hotel and most restaurants are within 10 minute walk. An area where the Hotel needs to improve is the quality and choice of food. Menus need to be more diversified and actual food is decent to good but for the price and standards it has room to improve. Taking into consideration the conditions and time of our visit (COVID, lack of people) we consider our visit satisfactory (with room to improve) and if we were do go back to Bermuda we would likely stay at same place.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donne Mallory, Other at Hamilton Princess & Beach Club
Responded Jun 2, 2021
Dear Spiros T, Thank you for your review! We are so happy to hear you felt safe while enjoying your stay. We hope to welcome you back again soon! Warm regards, Donne Mallory, Executive Assistant
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The Hamilton Princess is an elegant hotel which offers a traveler all that they need in the perfect location offering the charming town of Hamilton and the beautiful private beach a short hotel bus ride away. We chose the Gold Lounge level which was worth every penny, from breakfast through tea time, hors d'oeuvre and dessert, the staff was always ready with a smile and provided excellent service. The food was first class. It was a birthday surprise celebration for my husband and the staff made it extra special with surprise birthday cake and mimosas at breakfast!
Bermuda is very expensive and the Hamilton Princess is at the top of the scale, but due to all of the service and amenities, this is a wonderful choice in Bermuda. In other locations around the world, we have spent half the amount and received the same service, but we understood that this would be the case in Bermuda. This is why later in the survey, I rated the value for money a bit lower.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip:The rooms in the main building are lovely.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donne Mallory, Other at Hamilton Princess & Beach Club
Responded Jul 21, 2021
Dear MKhambaty, Thank you for taking the time to review your visit with us. Our dedicated colleagues are committed to ensuring our guests are offered a remarkable, first-class experience, and strive daily to improve and enhance the quality of our services. We are delighted that your Gold Lounge experience not only met, but exceeded your expectations. Amidst the current climate, and as we prepare to move beyond the COVID pandemic, we are encouraged that our rules and guidelines in place at the hotel are translating so positively with our guests and colleagues. Our guests are valuable to us, so it is important that we prioritize your health and safety, without compromising the integrity of the overall guest experience. Thank you again for sharing your experience with us, and choosing us to be the backdrop to your husband’s surprise birthday celebration. We look forward to having you come back soon.
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We had a rough start to our stay, as our room wasn't ready at 4 pm and wasn't ready for another 3 hours. John, the manager on duty, made it right and we were happy with his offer. Pierre and Arrington at the front desk were wonderful! Otherwise, our stay was perfect. We enjoyed being close to town, but still have a quite, harbor view. The hotel and property are very clean. The pool is heated, with clean towels, water, and sunscreen available. These are also available at the hotel's gorgeous private beach! The beach also has SUP and kayaks to use for no charge. Both restaurants offer great service and food. We couldn't have picked a better place to stay in Bermuda.
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Date of stay: December 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madison M, Marketing Coordinator at Hamilton Princess & Beach Club
Responded Jan 3, 2020
Dear AngelaMB12 Thank you for choosing our hotel and for taking the time to write a review, we really appreciate it. We are so happy to hear that you enjoyed your stay with us and found our location so convenient and our team so wonderful. We hope to welcome you back again in the future, it was a pleasure having you with us. Kind Regards, Madison Mello
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I booked a staycation to celebrate my birthday and it was the perfect weekend! We were able to check in at 12pm due to the hotel not being busy. Unfortunately, the room I booked didn't have a tub. I received a text message from Niki later that afternoon to enquire with my room and stay so far. I expressed my disappointment that I didn't have a tub with my room (as it wasn't stated when I booked the room). She went above and beyond, having the bellman show me three different rooms to pick from in the main building (none had a balcony like my current room, but all had tubs). I picked a room facing the harbor (beautiful view!) with a sitting area. The room service and Crown & Anchor were absolutely delicious and not bad for the price. The lemonade with vodka was to die for and became my favorite drink to order with every meal. I was very impressed with HP and would highly recommend to others. Every employee we encountered were friendly and hospitable, including the security guard at the front door taking everyone's temperature. The room also had a COVID "goodie bag" with face masks, hand sanitizer and alcohol wipes.
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Date of stay: March 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donne Mallory, Other at Hamilton Princess & Beach Club
Responded Apr 23, 2021
Dear britdf, Thank you for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcoming you back!
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I do not have an answer to your question, but I would guarantee a phone call to the hotel concierge will be carefully answered. The staff at this hotel want you to have a restful, secure, and great visit.
There are more places to choose from in the Hamilton area.
PRICE RANGE
$526 - $918 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont hamilton princess hotel hamilton, hamilton fairmont
FORMERLY KNOWN AS
The Fairmont Hamilton Princess
LOCATION
CaribbeanBermudaPembroke ParishHamilton
NUMBER OF ROOMS
386
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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