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J.E. Irausquin Boulevard 77 Palm Beach, Palm - Eagle Beach Aruba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5127)
Room & Suite (615)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Antillas
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 26 hotels in Palm - Eagle Beach
Location
Cleanliness
Service
Value
The Adults Only & 24 H All Inclusive Hotel Riu Palace Antillas opens all year round and is located right on the Palm Beach next to Hotel Riu Palace Aruba. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Aruba Airport AUA and Oranjestad (11 km) and invites you to explore the area. The hotel has 334 comfortably furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa area or get in shape at the fitness center. 2 outdoor pools. Day and evening entertainment, as well as our Pacha Discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Arubian and Italian specialty restaurants, Fusion restaurant and Steakhouse, as well as 6 bars and Capuchino patisserie & ice cream parlor.
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Room & Suite (615)615
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
Spanish
4,321Reviews1,104Q+A100Room tips
Traveler rating
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Popular mentions
K. Richey wrote a review Jan 19
Charlotte, North Carolina3 contributions
We have stayed at RIUs in Cabo, Cancun, Playa Del Carmen and the US. Each of these hotels offered quality customer service, comfortable rooms, good food and an atmosphere which made us want to return. RIU Antillas in Aruba did not meet our expectations and was more equal to a low-end all inclusive hotel. This was a common opinion based on our conversations with other patrons. The "good" items: • Main bar service was good and we liked the bartenders. • Buffet service had several servers who provided good service. • Pool servers (ladies) were friendly and provided good service. • Live music was good and we enjoyed each of the performers. * We enjoyed the entertainment group. • The casino was a clean and good change of pace. * Shops offered good merchandise. The “bad” items • Front desk employees were not friendly and standoffish when we discussed issues with our room. * Information regarding activities, restaurants, entertainment was poor. * Our room was very dated, showed many defects and did not feel clean. * The pool area was dirty and a lot of bugs present. * Snacks available between restaurant hours were not good. * Buffet food was a mixture of average to bad. * Getting a restaurant reservation was difficult. We were told the wrong times to make reservations each day and had to complain to eventually get a chance to eat at a specialty restaurant once out of our 4-nights at the hotel. * The pool bar was a problem. The bar tenders were more concerned with looking at the women and hitting on them than providing bar service. * Pool bar drinks tasted watered down. Unfortunately, we would have been happier staying at another hotel in the Palm Beach area.
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Date of stay: December 2020
Value
Cleanliness
Service
Room Tip: We tried to change rooms, but the front desk would not allow us.
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Kelly H wrote a review Jan 14
Durham, United Kingdom31 contributions19 helpful votes
We have just returned from a 2 week stay. I'll start with the only thing some would find negative. Yes the rooms are dated BUT they are very clean and why visit a beautiful island like aruba to spend time in a room. They are cleaned thoroughly every day and lots of fresh towels daily. Location of hotel is excellent right on palm beach 10 minutes walk from town where you'll find shops bars restaurants. We enjoyed the buffet more than the a la carte restaurants however all the food was really good. Even with covid restrictions the talented performers on each night were better than most entertainment weve experienced in hotels pre covid. The whole staff team at the hotel are excellent by far the best customer service we have ever experienced. The entertainment team at the pool also the best we have ever had anywhere they were so inclusive of everyone there was no pressure to take part but I would say just do it we had so much fun. The team who serve you around the pool work tirelessly every day service was fantastic. We can not wait to return when carnival is back on.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
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Cassandra H wrote a review Jan 11
1 contribution
We were given a room with a clogged shower, a dresser with all broken doors that did not close, there was no Duvet on the bed, no directory in the room, and our Jacuzzi was NEVER cleaned, Disgusting..
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Date of stay: January 2021
Rooms
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Service
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Antillas
Responded 5 days ago
Dear Cassandra, Thank you for taking the time to leave a review about your most recent stay with us. We are deeply sorry that you had such a negative experience with us, we clearly missed the mark on multiple aspects of your stay. Please accept our sincere apologies for not all aspects of your stay being acceptable. We assure you this does not reflect our standards. Your comments mean a lot to us, and we do care that we perform better. Again, thank you for bringing this to our attention. We will be discussing these issues with our entire staff to make enhancements whenever possible, ensuring that this does not happen to you or any other guest in the future. We hope that you will give our hotel another chance so we can impress you. Kind regards Hotel Riu Palace Antillas Online Reputation Manager
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AmyD5 wrote a review Jan 9
Warwick, United Kingdom119 contributions64 helpful votes
+1
My husband and I arrived back from the Riu Palace Antillas on 2 days ago. What a great holiday! We would have given this a 5 star review as everything was truly excellent at this hotel, however the room we stayed in (1437) was tired and needs an upgrade in line with the rest of the hotel site. So, this review is more like 4.5 out of 5, so close to being a perfect stay! Everything in the hotel is brilliant. The staff were consistently superb - service was always cordial and friendly - staff from waiters, cleaners, room maids, mini bar service, pool staff, bar staff, security... really great. In fact probably the best staff service we’ve experienced on any of our holidays! Food & drink: wow! All meals we had - and we ate across both the Antillas and main Palace restaurants - were all fantastic. We particularly enjoyed the New Years Eve buffet dinner, as well as the Aruban restaurant. Really great, can’t find fault in any of the restaurants, the buffet was never too busy and always a great selection of options. Bar service was fab, we enjoyed the swim up pool bar the most, and loved how the cocktails were properly made, not premixed. Entertainment across both sites was brilliant. As someone who works in the professional performing arts, I can definitely say that the music acts we watched were all excellent and we really enjoyed our nights after dinner, sat singing along with a cocktail (or 3)! The beach area is also nice - one little downside is we felt the sun parasols were too close together and it feels a little squashed. We personally like a little more space on the beach and so only spent one day, the remaining days we spent by the pool (one day at the palace - also great) and/or out and about day tripping. The beach was however clean and well attended. The animation team weren’t too intrusive unlike some entertainment staff in places like Spain - enjoyed the music quiz by the pool and also Aqua Zumba! Overall, we had an awesome time here, and would not hesitate to return. Which we rarely say as we don’t like to do anything twice! This hotel is in a great position for exploring the island (we hired a jeep and went off-roading for a day - worth doing as well as did a sunset cruise - also well worth it!), it is easy walking down the beach promenade and into the main resort centre. There’s also a bus stop outside for getting to/from Oranjestad which we did one morning. Everything from the moment we checked in to the moment we left was super, highly recommend a holiday here. And, Aruba is totally enchanting! Book here for a guaranteed great time.
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Date of stay: January 2021Trip type: Traveled as a couple
4 Helpful votes
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billyjones1989 wrote a review Jan 8
Wath-upon-Dearne, United Kingdom10 contributions3 helpful votes
We stayed her for a week over new year period and the hotel staff seemed a good bunch the food is good the WiFi works everywhere but was disappointed at the fact there was no fireworks or new year we had to walk up to the Hilton the rooms r dated balcony floor looked like a workshop and the handrail was rotten wouldn’t go again and we payed quite a lot for this 5* hotel
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Antillas
Responded 3 days ago
Dear billyjones, Thank you for bringing your experience to our attention. Whilst we appreciate your kind words for our welcoming spirit, the WiFi and the good food served in our restaurants, we completely understand your disappointment in regards to New Years Eve. Please accept our sincerest apologies for the ongoing restrictions. We can only imagine the frustration this may have caused making your experience not what we are known for nor what you expect from us. At the same time, we hope you can understand that all the changes that may occur are only to ensure our guest´s and employee´s wellbeing and peace of mind, which especially now is our number one priority. Again, thank you for your time and also for your understanding. It would be great to welcome you back soon so we can fully convince you. Kind regards Hotel Riu Palace Antillas Online Reputation Manager
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PRICE RANGE
$405 - $784 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanArubaPalm - Eagle Beach
NUMBER OF ROOMS
482
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Frequently Asked Questions about Hotel Riu Palace Antillas
Which popular attractions are close to Hotel Riu Palace Antillas?
Nearby attractions include The Butterfly Farm (0.1 miles), Old Dutch Windmill (0.2 miles), and Bubali Bird Sanctuary (0.1 miles).
What are some of the property amenities at Hotel Riu Palace Antillas?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Riu Palace Antillas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Palace Antillas?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Riu Palace Antillas?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Antillas?
Conveniently located restaurants include Lobby Restaurant & Bar Aruba, Lola Taqueria, and Sunset Grille.
Are there opportunities to exercise at Hotel Riu Palace Antillas?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hotel Riu Palace Antillas have an airport shuttle?
Yes, Hotel Riu Palace Antillas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Riu Palace Antillas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Antillas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Riu Palace Antillas?
Many travelers enjoy visiting The Antilla (2.9 miles), Bushiribana Gold Mill Ruins (4.9 miles), and Fort Zoutman Historical Museum (3.4 miles).