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L.G. Smith Boulevard #107, Palm - Eagle Beach Aruba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2124)
Room & Suite (318)
Dining (158)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Aruba
Updated 07/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 26 hotels in Palm - Eagle Beach
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Ritz-Carlton, Aruba's 320 stylish guestrooms, including 55 suites, all boast private balconies with sweeping views of the Caribbean Sea and design elements that blends the island's relaxed aesthetic with incomparable Ritz-Carlton character. Two Ritz-Carlton suites deliver panoramic oceanfront views with outdoor showers, while the expansive Club Lounge sits atop the building on the seventh floor with 34 rooms and an endless array of cuisine, beverages and personal service throughout the day to a backdrop of Aruba's extraordinary seascape framed by floor to ceiling glass windows. For an unrivalled retreat of relaxation and pampering, The Ritz-Carlton Spa will be the largest on the island revealing a 15,000 square foot tranquil oasis complemented by 13 intimate treatment rooms, salon, boutique and a variety of naturally-influenced indigenous services. Signature island-inspired treatments incorporate the natural elements of Sky, Water, Earth and Fire, infused with locally grown ingredients native to the island of aloe, coconut and cactus, all enhanced by the healing components of herbs and rich earth minerals. The hotel's culinary offerings display a selection of four savory fine dining experiences that reflect Aruba's oceanfront backdrop coupled with authentic dishes and rich flavors. Madero Argentinian Grill features an assortment of specialty cocktails, light bites and poolside seating overlooking the Caribbean Sea. Solanio offers an all-day trattoria with outdoor terrace seating or dramatic open-air kitchen views, Les Crustaces pays homage to impeccably prepared seafood in a fine dining setting, while hand-crafted cocktails and flavorful small bites are presented at Divi Bar & Lounge, the resort's lobby lounge bar named for Aruba's wind swept Divi Divi trees unique to Oranjestad and the island. The Ritz-Carlton, Aruba introduces exceptional meeting, corporate retreat, and special event space with a selection of indoor and outdoor venues, including a 7,500 square foot ballroom divisible into three salons, three meeting rooms and a selection of outdoor locations, including poolside decks, manicured lawns and a beachside reception area. The beach resort also features a 24-hour 15,000 square foot vibrant casino in an island paradise paired with an assortment of casino games ranging from traditional table favorites to over 300 slot machines.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Paid wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
Spanish
Hotel links
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Popular mentions
handhos wrote a review Nov 21
Atlanta, Georgia54 contributions47 helpful votes
We really enjoyed this resort and the island. We visited for 5 days and didn't really explore off the resort. The customer service was terrific and the beach was small, but lovely. We had brought our puppy with us and the staff couldn't have been kinder to her. The water is very still and terrific for floating and water sports. It's close to the airport and the taxi drivers were wonderful as well. We were anxious about the airport on the way back to the US from previous reviews, but although there were a number of steps to the process, we didn't encounter many lines at all and the airport employees were gracious and helpful. We did leave on a Monday though versus a weekend. The only reason we didn't rate the resort a 5 is that the food was pretty mediocre and very expensive. I understand the island is expensive and the resort is as well, but we stay at a number of luxury resorts and this food definitely good be improved.
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Date of stay: November 2020
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MommyMel wrote a review Nov 15
New York, NY2 contributions
I have been coming to Aruba for 10 years and I love the professionalism and kindness that is consistent each and every time I stay at this property. From Luis at the front desk to Anthony at Madero to my gems at the casino, Judyanne, Soriydia, Luis and Rosanna. They are magical - they always remember my beverage of choice and have a pleasant and kind demeanor, followed by a smile. Also, the young lady at the VIP desk (upon entering) whose name escapes me (former blonde now brunette). The gentlemen at the door are always helpful and never cease to open doors and assist me. Sure these are their jobs however, I want it be known that they go ABOVE AND BEYOND! Of course I have stayed at better and more luxurious hotels however, I continue to come back to Aruba specifically because of the service I receive at this particular Ritz Carlton! I've visited a few times during the COVID-19 pandemic and I am extremely elated at the care and attention to detailed cleanliness, organization and sanitization they provide at all times but especially now. I stayed at the Marriott Stellaris for years and I do prefer the sand on the beach over there as I feel it is a lot finer. Other than that, Aruba Ritz Carlton, I look forward to seeing you again soon.
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Date of stay: November 2020
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Kathy wrote a review Nov 14
Philadelphia, Pennsylvania32 contributions13 helpful votes
We stayed at the Ritz Carlton for seven nights for a conference that my husband and I booked over 10 months ago. We were concerned about traveling during Covid. We had the required Covid test completed in the states within the three day period - But as expected did not have results back in time; therefore, had to have the test at the Aruba airport. They were very organized and well set up. We had results within four hours in the Aruba health app that we downloaded at the airport. The best part about our stay was the hotel and dining staff, beach and pools, and the food. We did not find that the resort was too large and too far to walk; however, our room was fairly close to the elevator with a great view on the six floor looking directly onto the ocean. We also enjoyed the casino every day. The hotel and staff did an exceptional job with safety precautions all wearing mask and for the most part keeping social distancing.
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Date of stay: November 2020Trip type: Traveled on business
1 Helpful vote
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Response from Louella Brezovar, General Manager at The Ritz-Carlton, Aruba
Responded 1 week ago
Dear Kathy C, Thank you for sharing your candid feedback regarding your recent stay on Aruba and at our resort. I am happy to read that you felt that the airport process went smooth and that our Ladies and Gentlemen did an exceptional job with the safety precautions. It is our goal to exceed the expectations of all our guests. We certainly hope to be able to welcome you back very soon and hope that you stay safe and healthy. Sincerely, Louella Brezovar Hotel Manager
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Terri S wrote a review Nov 13
Oranjestad, Aruba48 contributions2 helpful votes
+1
The property was pretty and very clean...very Covid conscious. Personally this property is too large for us, it was too far north to walk anywhere. Staff was kind but not over the top. VERY expensive for everything. High points....Beautiful casino and beach area.
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Date of stay: November 2020Trip type: Traveled on business
1 Helpful vote
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Response from Louella Brezovar, General Manager at The Ritz-Carlton, Aruba
Responded 1 week ago
Dear Guide683944, Thank you for sharing your candid feedback of your recent stay. It is our aim to always exceed the expectations of our guests and in your case we did not do so. We will use your feedback to continue to improve our resort. Your comments are appreciated, Louella Brezovar Hotel Manager
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Seattleguy000 wrote a review Nov 13
Seattle, Washington42 contributions72 helpful votes
First of all, dealing with the Front Desk at this hotel was a terrible experience. They added $78 in additional fees to my bill that were not disclosed on my room confirmation, and would only take off $20 of those excess fees even though I had a copy of my confirmation showing the expected total, which included taxes and fees. These unexpected fees included mandatory bellman and housekeeping fees that were not disclosed prior to arrival. While we were upgraded to an Executive Oceanfront Suite with a great view, the King bed should have been replaced years ago. As you can see in the photos, this bed had two deep indentations with a “hill” in the middle. It was also too firm and the pillows were not very soft. The bathtub water, while always fairly warm, was never hot. Definitely not in line with what would be expected from an $1100 per night room. For some reason, the hotel was never able to provide housekeeping at a pre-scheduled time. When I called for immediate housekeeping service, they showed up. Each time I called and asked for housekeeping at a later time that day, they never did show up. Each time housekeeping came, they raised the room temperature to 72 degrees, so I had to lower the air conditioning to 70 degrees after every housekeeping service. The parking lot has a drainage issue, so when it rains, the parking lot partially floods. The breakfast buffet was overpriced for what I received. No pastries, toast, or bagels. Just a limited selection of fruit, eggs, bacon, sausage, cheese, and smoked salmon. The beach area where the chairs and umbrellas are located is somewhat narrow due to the vegetation on both sides. The left side of this area also stinks due to rotting vegetation. I would not recommend this hotel. It really felt like they are hurting for money as they gave me such a hard time regarding the extra fees that they added onto the bill, the bed that needed to be replaced years ago, and having housekeeping raise the air conditioning temperature every time they cleaned the room. We did have a chance to visit Bucuti & Tara Beach Resort while here and had dinner there one night - they have a far nicer beach with better service, so would recommend that resort over the Ritz-Carlton.
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Date of stay: November 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Louella Brezovar, General Manager at The Ritz-Carlton, Aruba
Responded 1 week ago
Dear Seattleguy000, I am truly sorry to read that you clearly did not have the experience that we aim to provide to our guests. Please know that I welcome the opportunity to speak with you personally regarding your stay as it is our goal to exceed the expectations of each and every guest and I apologize for failing to meet your expectations. Sincerely, Louella Brezovar Hotel Manager
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PRICE RANGE
$445 - $1,578 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanArubaPalm - Eagle Beach
NUMBER OF ROOMS
320
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Frequently Asked Questions about The Ritz-Carlton, Aruba
Which popular attractions are close to The Ritz-Carlton, Aruba?
Nearby attractions include Aruba Ray's Comedy Club (0.2 miles), The Casino at The Ritz-Carlton (0.02 miles), and Stellaris Casino (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, Aruba?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Aruba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Aruba?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Aruba?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Aruba?
Conveniently located restaurants include Atardi, The Lobby at Aruba Marriott Resort & Stellaris Casino, and Waves Beach Bar & Grill.
Are there opportunities to exercise at The Ritz-Carlton, Aruba?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Aruba?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Aruba?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Aruba offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Aruba?
Many travelers enjoy visiting The Antilla (1.7 miles), Fort Zoutman Historical Museum (4.6 miles), and Old Dutch Windmill (1.4 miles).