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Divi Aruba Phoenix Beach Resort

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Divi Aruba Phoenix Beach Resort
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1,609 Reviews from our TripAdvisor Community

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There are newer reviews for Divi Aruba Phoenix Beach Resort
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Showing 1,492: English reviews
Hawthorn Woods, Illinois
Reviewed 3 weeks ago

Great experience. Facilities are lovely. 2 body treatmennts with the therapist Liseth. My wife said she was excellent. Very pleasant exprience and theapists were on time and professional. DIVI has a great restaurant which furthers the experience even more. We'd love to come back in the future.

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Helpful?
Thank DOUGLAS A
Divi2017, General Manager at Divi Aruba Phoenix Beach Resort, responded to this review

Dear Douglas, thank you for your review. We are so pleased that you and your wife enjoyed your stay at Divi Aruba Phoenix Beach Resort and the spa and facilities. We look forward to hosting your next visit when you vacation again on Aruba.

Sarnia, Canada
Reviewed 4 weeks ago

Just returned from a two week stay at the Divi Phoenix. We are owners at Divi Phoenix and have stayed there 10+ times. We have always thought of the Divi Phoenix as our 'home away from home'.....not anymore this time was very different in that it was not what we have been accustomed to, details below: 1. Check In: Horrible...We...

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2Thank Britcan75
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this review

Thank you for writing your review. We are sorry that your stay was not as you anticipated and that you had some issues during your vacation. We will be discussing these with our Management Team.

Toronto, Canada
Reviewed 4 weeks ago

We have been vacationing at the Divi Phoenix for years and have witnessed a much appreciated transformation that includes kitchen renos in the tower and villas, entertainment several nights a week at Pure Beach and Pure Ocean, reliable tower elevator service, etc. That being said, I was very dissatisfied this year with the plumbing. Three out of four weeks I...

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2Thank cgx2017
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this review

Thank you for taking the time to review your stay. We apologize for the plumbing issue you experienced and we have been actively working on rectifying this issue.

Burlington, Canada
Reviewed March 15, 2017

Our fifth time in Aruba and we always stay at this resort. We love the pool area and we love the beach area. The Pure Beach swim up pool bar is the best. Great food, great drinks. Pure Ocean restaurant is highly recommended. You can eat at a table right on the sand. We always get a one bedroom unit...

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1Thank jc1418
Divi2017, General Manager at Divi Aruba Phoenix Beach Resort, responded to this review

Thank you so much for taking the time to review your vacation. We are delighted that you enjoyed your stay and have been coming to our resort for 5 years. We hope we will see you again very soon.

Reviewed March 14, 2017 via mobile

Spent a week here. Had a room on the ground floor which I loved. Had a nice patio that was shaded, very near a pool. There were lots of little cabanas to sit under and be shaded around the pool and at the beach. Beach is an inlet so you don't get the big waves. Bus is very easy to...

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Helpful?
1Thank Rebecca M
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this review

Thank you for your review, we are glad you enjoyed your stay at Divi Aruba Phoenix and on Aruba. We hope we will have the opportunity to host your next visit.

New York City, New York
Reviewed March 13, 2017 via mobile

Stayed at Divi for a week. Check in was fast. Upon arrival room was a little musty. Ants in room , I travel with organic bug spray (recommended) so I sprayed the room, next days ants were few. I felt master bathroom was a little small, jacuzzi was behind door taking up much needed space. Pool area clean, beach a...

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1Thank Paula G
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this review

Thank you for taking the time to review your stay. We have noted your comments and will be reviewing them at our next Management meeting. We hope to see you again on your next visit to Aruba.

Easton, Pennsylvania
Reviewed March 13, 2017 via mobile

The Divi Phoenix is an oceanfront timeshare resort. Reservations can be made through Red Week.com. We loved the beautiful beach and proximity to many fine restaurants. A word to the wise if you want a great spot on the beach plan on being an early riser. My husband would be on the beach by 5 AM to reserve a spot,...

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2Thank advtours
Newark, New Jersey
Reviewed March 12, 2017

in the morning to secure your spot under a hut and then waiting till 7 or 7:30 to make sure that someone doesn't take your belongings off - then this is the place for you. Yes, the Divi is nice, rooms are very good, we stayed in building 8 and had views of the pool and ocean. Food is acceptable,...

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2Thank rickpp
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this review

We are sorry that your experience at our resort was not all that you hoped it would be. We will be sharing your response with our Management team.

Tuxedo Park, New York
Reviewed March 11, 2017

Loved the beach and view from the room. First high rise on the beach, which made it more private and less congested. Rooms were clean and comfortable. Would go back in a heartbeat. Recommended by a friend, and thank him for that!

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Thank rpwhite272
Divi2017, General Manager at Divi Aruba Phoenix Beach Resort, responded to this review

Thank you so much for taking the time to review your vacation. We are delighted that you enjoyed your stay. We hope we will see you again very soon.

West Milford, New Jersey
Reviewed March 10, 2017

we spent 31/2 weeks at the phoenix my wife and I own weeks 6&7 and as always the staff was unbelievable I never felt like a stranger the beach and pool staff were very attentive. because of my disability I am unable to drag the loungers and chairs to a handicap palapa. every morning Julio or ramone would set up...

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Helpful?
1Thank jppugs
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this review

Thank you for your kind review. We are glad you enjoyed your stay and our staff were responsive to your needs. If you have not yet received your deposit please contact Guest Relations at 919.419.3484 Toll Free: 1.800.367.3484 or by email at guest.relations@diviresorts.com.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Divi Aruba Phoenix Beach Resort

Address: 75 Je Irausquin Blvd | Palm Beach, Palm - Eagle Beach, Aruba
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $205 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Divi Aruba Phoenix Beach Resort 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
Divi Phoenix Beach Hotel
Hotel Divi Phoenix Beach
Aruba Phoenix
Aruba Divi Phoenix
Divi Phoenix Aruba
Divi Aruba Phoenix Beach Resort Palm - Eagle Beach
Hotel Style:
#9 Spa Hotel in Palm - Eagle Beach
#9 Luxury Hotel in Palm - Eagle Beach
#10 Top resorts Hotel in Palm - Eagle Beach
#12 On the Beach Hotel in Palm - Eagle Beach
#13 Romantic Hotel in Palm - Eagle Beach
#15 Family Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travelers have asked, with answers from Divi Aruba Phoenix Beach Resort staff and other travelers.
162 questions
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Questions? Get answers from Divi Aruba Phoenix Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“top floors”
SaoPauloVirginiac, 2 weeks ago | Read review
“Higher floors better view”
RaeMarieBrat, 2 weeks ago | Read review
“All rooms have an amazing view overlooking the ocean”
on3ofakind928, 2 weeks ago | Read review
“First-floor rooms offer the convenience of walking from the sea or pool directly into your room for a,bite or to clean up.”
Buzzman44, 2 weeks ago | Read review
“If you want ocean view make sure to get room above third floor.”
cchbbergum, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question