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Marriott's Aruba Ocean Club

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1,109 Reviews from our TripAdvisor Community

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Showing 1,052: English reviews
Chapel Hill, North Carolina
Reviewed 4 days ago NEW

We spent 7 nights at the Ocean View. Marriott has 4 properties next to each other on the beach. ( Surf Club , Ocean view , Stellaris hotel and Ritz Carlton )For us the Ocean View was the best overall. The beach itself is the "softest " one, it is much quieter than the Surf Club, well kept . With...

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Helpful?
Thank willy m
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Willy, thank you for your review. We are happy to hear you had a quiet and leisurely stay with us here in Aruba. We hope you will join us again sometime.

Reviewed 1 week ago NEW

All rooms are designated oceanfront or ocean view. I booked and paid for an oceanview room. My room was anything but ocean view. It was on the first floor looking at a path and shrubbery. Manager said he was sorry but all rooms are classified as ocean front or oceanview. Our trip was over Christmas week so we expected it...

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Helpful?
Thank Wendy D
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for your feedback, Wendy. Due to the shape of the building and location of some rooms, Ocean View, unfortunately, does not guarantee a view of the water. We are happy to hear you enjoyed the pools and that you had some nice weather. We hope to have the opportunity to host you again sometime.

San Jose, California
Reviewed 2 weeks ago

My Husband and I stayed at the Marriott Ocean club for a 7 night vacation the first week of December and had an absolutely wonderful time! I called several months in advance to ensure we had a wonderful ocean view room and was not disappointed. We had a gorgeous view!The room was up to our Marriott standards, clean and well...

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1Thank toristefani
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for a perfect review! We are so happy to hear you had an amazing vacation. It sounds like you enjoyed so much of what Aruba has to offer. We look forward to your return.

Fort Myers, Florida
Reviewed 2 weeks ago

Aruba is such a charming island that practically anywhere would be OK to stay. Ocean Club had all of the amenities in the suite that we are accustomed to at Marriott Vacation Club properties, which was nice. Ocean Club is located between The Surf Club and the Stellaris hotel and casino, so it was nice to be able to use...

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Helpful?
Thank MJC6333
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for your review. We are happy to hear you had a great vacation with us here in Aruba. We hope you will join us again sometime.

New York City, New York
Reviewed 2 weeks ago

We usually stay here when the Surf Club isn't available. While it's still a good property: 1) the sheets don't ever fit the mattresses (which are not as comfortable as in the past) 2) the rooms are much hotter with the new eco friendly thermostat. 3) even thought they ask for your arrival information ahead of time- your room is...

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Helpful?
Thank Mary P
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Mary, thank you for taking the time to share your feedback. It is very important to us and has been shared with our senior resort management. We apologize for any inconvenience you experienced and hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

Reviewed 2 weeks ago

rooms were great, clean, comfortable, everyone was super nice, especially Jennyfer at the conceirge desk. highly recommend the Landrover tour, great tour of the island and very informative, the drivers Mac and Matthew were awesome and Divers Request was great for getting dive certified

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Helpful?
Thank Robert D
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Robert, thank you for a perfect review! It is great to hear you enjoyed your stay and that our staff were able to make it even more exceptional. We hope you will join us again sometime.

San Francisco, California
Reviewed 2 weeks ago

This property is getting to be very tired. The furnishings are looking old. There is still acoustical popcorn on the ceiling. Much of the furniture has not been replaced in over 15 years. The new health club is a joke. The new toilets barely flush. Most of the linens are too small for the beds. The knobs for the ceiling...

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Helpful?
Thank Serendipityquest
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for taking the time to share your feedback. It is very important to us and has been shared with our senior resort management. We apologize for any inconvenience you experienced during your stay and we hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

Reviewed 2 weeks ago via mobile

This hotel is ranked number 12 it should be way further down the list. Customer service is horrible, the room was not ready we had to wait over an hour for a room with an ocean view they give us a view of the other hotel right next to the kids play ground. The bellman were extremely disrespectful when I...

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2Thank Arielle F
Acton, Massachusetts
Reviewed 2 weeks ago

We rented a two-bedroom timeshare apartment at the Ocean Club. It was very spacious, beds were comfortable and the hotel has some nice shops on the first floor. Very easy access to the beach and the strip of restaurants along the water in Palm Beach.

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1Thank barrett_ryan16
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for a perfect review! We are happy to hear you enjoyed your villa and the location of Marriott's Aruba Ocean Club. We hope you will join us again sometime soon.

Georgia
Reviewed 2 weeks ago

We arrived at the Aruba Ocean Club 2 days prior to a major rainstorm that ended up flooding much of the island. On Sunday morning we awoke to hearing rain both in and outside of our condo. Water was pouring out of the area around the light fixture in the bathroom. My husband went to talk to management at the...

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Thank Georgiaishome
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for choosing Marriott's Aruba Ocean Club for your anniversary. We apologize for any inconvenience you experienced at the beginning of your stay. We are so happy to hear the issues were resolved to your satisfaction. We do hope you will join us again sometime.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Set among beautiful Palm Beach is the immaculate Marriott's Aruba Surf Club. With a variety of on-site activities, filling your day with fun is no obstacle. ... more   less 

Additional Information about Marriott's Aruba Ocean Club

Address: Smith Blvd 99 LG, Palm - Eagle Beach, Aruba
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $477 - $967 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Aruba Ocean Club 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Marriott`s Aruba Ocean Club Hotel Palm/Eagle Beach
Marriotts Palm Eagle Beach
Marriotts Aruba Ocean Hotel
Marriott Palm/Eagle Beach
Marriotts Aruba Ocean Club
Marriott's Aruba Ocean Club Palm - Eagle Beach
Hotel Style:
#8 Spa Hotel in Palm - Eagle Beach
#10 Romantic Hotel in Palm - Eagle Beach
#11 Family Hotel in Palm - Eagle Beach
#11 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travelers have asked, with answers from Marriott's Aruba Ocean Club staff and other travelers.
89 questions
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Questions? Get answers from Marriott's Aruba Ocean Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book ocean views on the North tower level 3 or above .”
 of 5 bubbles 283willym, 4 days ago | Read review
“Room location not guaranteed. High floors required for view”
  • Paid for Oceanview room
 of 5 bubbles wendyd376, 1 week ago | Read review
“Ask to be near laundry room if that's important to you because systems are not in suites.”
 of 5 bubbles MJC6333, 2 weeks ago | Read review
“If you have a problem respectively let the manager know. Request a unit on floors 3 or above in order to have a true Ocean view.”
 of 5 bubbles Georgiaishome, 2 weeks ago | Read review
“Avoid room 5411, it's super noisy 18 hours a day.”
 of 5 bubbles NachesANDi, 3 weeks ago | Read review
5 of 5
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