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Marriott's Aruba Ocean Club

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1,089 Reviews from our TripAdvisor Community

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Showing 1,032: English reviews
Level Contributor
4 reviews
Reviewed 4 days ago NEW

We stay here every year but this year was exceptional. The front desk staff was very informative and kind. The blonde girl, her name escapes me, was very kind and always smiling. House keeping did an A+ job and was always very nice when passing in the hallways. The pool was super clean and the iguanas at the lazy river... More 

Helpful?
Thank Chris C
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Welcome back, Chris! Thank you so much for your perfect review. We are so happy you had an exceptional stay. We look forward to your return next year. More 

long beach,NY
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 days ago NEW

We chose to stay at the Ocean Club,rather than the Surf Club, based on TripAdvisor comments. It was a good move for us.We learned that the occupancy of the Surf Club is 3 times that of the Ocean Club and Solaris combined, therefore, it is has many more people. We preferred the more quiet setting at the Ocean Club. Positives-... More 

Helpful?
1 Thank lbeach6
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

We are happy to hear you enjoyed your stay with us in Aruba! We look forward to your return. Thank you for your review. More 

1 review
Reviewed 1 week ago via mobile

I was supposed to have a two bedroom unit. I called in advance to request my guests have a guest certificate. Marriott Vacation club's Infinite Wisdom they cancelled the original two-bedroom reservation made two separate reservations which ended up splitting up my family. That left my wife crying in the lobby and all I got from the front desk with... More 

Helpful?
Thank DoneHU
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

We apologize for the inconvenience experienced during your stay with us at Marriott's Aruba Ocean Club. As a valued Owner, we want to hear from you. Please contact Customer Care directly at 800-860-9384 or at customer.care@vacationclub.com. We hope to hear from you soon. More 

New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I have been coming to Aruba and the ocean club for many year. I love this property, the amenities, the beach, but most of all I never stop being surprised by the service provided. The people in the hotel will go out of their way to make you feel special and accommodate you in any possible way. Today was a... More 

Helpful?
Thank Yelena892
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

We are so happy to hear our Marriott's Aruba Ocean Club staff were able to accommodate you in the bad weather. We look forward to welcoming you back again next year. Thank you for a perfect review. More 

Washington DC, District of Columbia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I am an owner in Aruba with Marriott timeshares. I own two 2 bedroom oceanfront villas at the surf club and a one bedroom villa at the Marriott Ocean club. Also own a 2 bedroom villa at Park City, UT. I also purchased points through their new vacation club program. By doing so this allowed myself to be part of... More 

Helpful?
Thank H F
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for taking the time to tell us about your experience. We apologize for any inconvenience you have experienced during your stay. As a valued owner, we want to hear from you. Please contact our Customer Care department directly at 800-860-9384 or via email at customer.care@vacationclub.com. We look forward to hearing from you. More 

Cincinnati
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Bought points a couple of years ago when we were here visiting friends.Had a great time then and a better time now. We absolutely love this island and the Marriott properties. Great, and I mean great beach. Lots of sand, beautiful water, no big waves. Nothing negative to say. We are sharing a two bedroom with friends and have lots... More 

Helpful?
Thank william r
Ryan V, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Hello William. Thank you for the five-star TripAdvisor feedback. It is fantastic to learn expectations were exceeded during your first visit as an Owner at Marriott's Aruba Ocean Club. We thank you again for the kind words and look forward to the pleasure of hosting you on future Caribbean getaways. More 

West Babylon, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Excellent experience from check-in to departure. We are owners here and love seeing that money is constantly being re-invested back into the property. Some employees have been working here for over 16 years. That says a lot about the management staff. Special mention to Malveta, who works in the towel hut, and Wilma and Pedro, who work at the pool... More 

Helpful?
Thank starship77
Ryan V, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for the five-star TripAdvisor feedback on Marriott's Aruba Ocean Club. It is thrilling to learn you found your experience top-notch from start-to-finish as a result of the accommodating service from resort associates like Malveta, Wilma and Pedro. We thank you for your loyalty to the resort as Owners and look forward to the pleasure of continuing to host... More 

Audubon, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We love the Ocean Club. It never feels crowded either in the hallways or pools or beach. Staff are extremely helpful and happy to assist you. A great place for kids to feel safe and secure. All of the rooms are good even if they do not face the ocean. we do prefer the center of the 'u' for the... More 

Helpful?
Thank 46Barbara46
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for your review. We are happy to hear that you enjoyed our friendly staff and lovely views. We hope to welcome you again soon! More 

Raymore, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Well Maintained resort on a beautiful beach. Our villa was awesome. Full kitchen , two bedroom with a great ocean view. Used the grocery store for everything. Not in walking distance. But a five minute walk to some good restaurants. Try the bugalo down the beach. Bring your refillable drink cups and a fold up cooler and enjoy the beach... More 

Helpful?
Thank scubasteve12561
Ryan V, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Hi Steve. Thank you for your review of Marriott's Aruba Ocean Club. It is fantastic to see you found the resort top-flight because of the well-maintained facilities along with the well-appointed villa. We look forward to seeing you on future getaways to Aruba. More 

San Diego, California, United States
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

Our arrival at the Airport did not start off the best. Upon arrival we had noticed that the airline had damaged our luggage. Since the same employee that takes care of the airline gate, is the same employee that take the claims for damaged luggage, we had to wait about an extra hour for him to come down to take... More 

Helpful?
Thank Juan R
Ryan V, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Hello Juan. Thank you for your review of Marriott's Aruba Ocean Club. It is fabulous to find you enjoyed your overall family trip to Aruba. We thank you again for sharing your experience and look forward to the pleasure of serving you on future getaways. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set among beautiful Palm Beach is the immaculate Marriott's Aruba Surf Club. With a variety of on-site activities, filling your day with fun is no obstacle. ... more   less 

Additional Information about Marriott's Aruba Ocean Club

Address: 99 LG Smith Blvd, Palm - Eagle Beach, Aruba
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $472 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Aruba Ocean Club 3.5*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Marriott and Booking.com so you can book your Marriott's Aruba Ocean Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Aruba Ocean Club Hotel Palm/Eagle Beach
Marriotts Palm Eagle Beach
Marriotts Aruba Ocean Hotel
Marriott Palm/Eagle Beach
Marriotts Aruba Ocean Club
Marriott's Aruba Ocean Club Palm - Eagle Beach
Hotel Style:
#7 Spa Hotel in Palm - Eagle Beach
#10 On the Beach Hotel in Palm - Eagle Beach
#10 Romantic Hotel in Palm - Eagle Beach
#11 Family Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travelers have asked, with answers from Marriott's Aruba Ocean Club staff and other travelers.
88 questions
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Questions? Get answers from Marriott's Aruba Ocean Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor, ocean view”
 of 5 bubbles F5065PTchrisc, 4 days ago | Read review
“We pick high floor rooms facing the pool.”
  • View from 4th floor room
  • View of pool from 4th floor.
  • 4th floor view towards lobby
  • from 4th floor - bigger lens on camera
 of 5 bubbles billthetraveldude, 3 weeks ago | Read review
“our room had a cute little balcony facing in towards the pool area. In the distance you could see the ocean”
 of 5 bubbles recovery, 3 weeks ago | Read review
“Ocean View is the most desirable but the Garden View (because you're so close to the beach) is a more economical choice”
 of 5 bubbles sherrytrebes, 4 weeks ago | Read review
“Higher floor in the center section”
 of 5 bubbles robertrI4339OH, 4 weeks ago | Read review
5 of 5
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