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Holiday Inn Resort Aruba - Beach Resort & Casino

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230 Je Irausquin Blvd, Palm - Eagle Beach Aruba
COVID-19 update: See the added health and safety measures this property is taking.Read more
11 people are viewing this hotel
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$297
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Traveler (3949)
360
Panoramas (129)
Room & Suite (737)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Resort Aruba - Beach Resort & Casino
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 26 hotels in Palm - Eagle Beach
Location
Cleanliness
Service
Value
Situated on one quarter mile of Palm Beach’s stunning white sand and crystal blue waters, the Holiday inn Resort Aruba is the best place to stay when looking to enjoy a tropical getaway in one of the world’s sunniest vacation destinations! With a unique location in the Caribbean region, Aruba is known for its warm, sunny weather and lack of rainfall. With over 590 guest rooms spread across 3 towers, our selection of accommodations ensure each guest has the most idyllic stay. Ranging from standard rooms to junior suites, we can easily accommodate business travelers, couples, families, and groups. A number of rooms at our Aruba resort on the beach feature views that look out to the ocean or island.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Vending machine
Poolside bar
Bicycles available
Casino and Gambling
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish, Dutch
4,646Reviews699Q+A100Room tips
Traveler rating
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Popular mentions
bglg2017 wrote a review Sep 6
Warwick, New York39 contributions11 helpful votes
Thank you to Azlim for helping us get into a room with a king size bed and helping us straighten out the problem with our breakfast package that was supposed to be included in our package. He provided great service to us! We are very appreciative
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Guest Experience Manager, Guest Services / Front Office at Holiday Inn Resort Aruba - Beach Resort & Casino
Responded 2 weeks ago
Dear bglg2017, Masha danki for choosing our resort and sharing your experience. We are so happy to know you had a wonderful stay and enjoyed our hotel. We shall share your kind words with Azlim who helped sort our the issue with the breakfast package. We hope to see you back again soon! Island regards, Guest Experience Manager Holiday Inn Resort Aruba- Beach Resort & Casino
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Tiffany R wrote a review Aug 2020
4 contributions2 helpful votes
Upon arrival to this hotel we saw all wonderful reviews. We arrived and our room had no air condition they couldn’t switch the room immediately we had to wait till the next day to get the room. Already annoyed by that we continued on with our stay. We woke up for breakfast in the morning and were greeted by the staff who were very nice. Then we got to the food, everything was in pots none of the food was hot and the food all seemed like it was microwaved food. The selection was very slim, but thankfully the waitresses were very attentive. The pool looked murky and the hot tubs that they had don’t really work they definitely need to be fixed. The rooms were definitely old and needed an upgrade. In our second room there was black mold above the AC unit which was definitely disgusting to see. Moving on to dinner there is only two restaurants to choose from. If you are not an adventurous eater than this is for sure not the place for you. Everything on the menu was very elaborate and not for people who like simple stuff. If you do not like anything on the menu you can purchase stuff not from the all inclusive menu which is all the good options. I’ve never seen a place that has so many loop holes to the all inclusive programs. I’ve stayed at plenty of all inclusive resorts and never had as many issues. The turnaround time for waiting for your food is probably 3hrs so don’t go if your on a tight schedule at all. Definitely one of the biggest down falls. Because who wants to wait three hours to eat food on vacation. Towards the middle of our stay we decided to go out to dinner because we need other options for food. As we were in the lobby talking to the hotel staff regarding an issue in our room, another female guest was running towards the front desk at a rather alarming pace. The woman was trying to tell the staff that her husband was possibly having a heart attack. There was zero urgency from the staff to help this poor women. The front desk staff even had the audacity to tell the women to call 911 herself. We guests of the hotel were running around to try to see if anyone staying there had aspirin or something to give this man in hopes to help. There was zero sense of urgency from the hotel staff. The lady even said that she was calling the front desk constantly to try to get a hold of someone and no one answered so she had to leave her husband in the room alone so she could run downstairs and get someone. We ended up finding a doctor that was staying in the hotel and he went upstairs with us to help. We pushed off our dinner to help one of the hotels guest that they had no urgency to help. We wanted to extend a night because one of our family member came late. Being that the hotel was so dead we figured adding an extra night was going to be so seamless but guess what it wasn’t. They told us that because we booked through a third party they couldn’t extend our stay. And when we called the travel company they said we had to do it directly through the hotel. So we were getting pushed back and forth. The hotel front desk staff was horrible they are all so miserably rude in addition to the manager. You would think being that the hotel just re opened To tourist they would be very welcoming but that was the opposite. It was a constant battle to get anything done with them. This put a very bad taste in our mouth and would be the first and last time we are ever staying here. The cleaning service doesn’t clean your room till your 5th day of stay which is not suitable for the size of that room. There needs to be upkeep. Forgot to add upon checking out after extending a day they wanted to charge us for all inclusive when we didn’t even use the all inclusive bracelets we ate out and didn’t get anything from the hotel on our final day. But because the bracelets weren’t cut off they were saying we had to pay. If it was such an issue they should take the time to make sure you are reminded of the policy. A call reminder would be nice being we were there for 6 days already. It just doesn’t make any sense at all. Just remember this when staying at the hotel.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote1 Repost
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Response from Guest Experience Manager, Guest Services / Front Office at Holiday Inn Resort Aruba - Beach Resort & Casino
Responded 2 weeks ago
Dear tiffanyrH1888TI, Thank you for your review. Our hotel does review and address these situations very carefully. Safety and security are our first and foremost concern. Please contact me at hiraguest.experience.manager@ihg.com so I may obtain additional details about your experience. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. Unfortunately due to Covid-19 protocols we can only clean the rooms every 5 days, and our restaurant options are on a limited menu. We apologize for the inconveniences this cause and we hope to be back to normal soon. We hope to hear back from you soon. Sincerely, Guest Experience Manager Holiday Inn Resort Aruba- Beach Resort & Casino
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Carmen C wrote a review Aug 2020
Bloomsburg, Pennsylvania, United States62 contributions35 helpful votes
Just returned from a week stay at Holiday Inn Aruba. Had a great time. Every morning we had our coffee on the balcony looking at the Caribbean Sea with boats sailing back and forth. Then we was up get dressed and go to breakfast. From there it’s poolside or sea side. They are just steps apart. The people are so friendly and eager to help. It is very safe there. Employees all wear mask and they have hand sanitizers all over. Guest must wear masks when inside, but at the pool or sea no mask required. At restaurants first thing you do is fill out a card with name e-mail and hotel your staying. At, that way they can notify you if someone had COVID-19 when you were there .
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Date of stay: August 2020
Value
Cleanliness
Service
Room Tip: Sea view room .
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Response from Guest Experience Manager, Guest Services / Front Office at Holiday Inn Resort Aruba - Beach Resort & Casino
Responded 2 weeks ago
Dear Carmen C, Thank you so much for choosing to stay with us and for sharing your experience. We are so happy to know you had a wonderful stay and enjoyed waking up to the beautiful Caribbean sea with a cup of coffee on your balcony. We hope to see you back again very soon! Island regards, Guest Experience Manager Holiday Inn Resort Aruba
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Maria Q wrote a review Aug 2020
1 contribution1 helpful vote
Great stay everything was clean beach is absolutely beautiful . The food was delicious . Andrés and John from the restaurant were absolutely wonderful . I will be back with the family thank you for a great stay .
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Date of stay: August 2020Trip type: Traveled with friends
1 Helpful vote
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Ironlady29 wrote a review Aug 2020
Atlanta, Georgia55 contributions11 helpful votes
We stayed at the Holiday Inn Resort for 9 days in early August 2020. The hotel was only 20 percent occupied due to the pandemic. Most of the restaurants and shops were open, and of course the pool and beach were both open. We thoroughly enjoyed almost having the place to ourselves. We felt very safe, all of the staff and most of the guests wore masks at all times, there was hand sanitizer everywhere, and people were respectful of giving you "space". The Holiday Inn is one of the older hotels on the strip, but it was very clean and comfortable, and it has the best location smack dab in the middle of the beach. It has a very wide, very beautiful beach with plenty of palapas. We had our pick of where to sit no matter what time we arrived. No reservations needed during the pandemic! We loved the central location right by all of the watersports, the restaurants and little shops. We had a lovely view from our balcony, and enjoyed sitting out there on the chairs provided late in the evening. We would definitely love to stay here again on our next vacation to Aruba.
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Date of stay: August 2020
Location
Cleanliness
Service
3 Helpful votes
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Response from Guest Experience Manager, Guest Services / Front Office at Holiday Inn Resort Aruba - Beach Resort & Casino
Responded 4 weeks ago
Dear Ironlady29, Thank you so much for choosing to stay with us and for sharing your experience. We are so happy to know you had a great stay with us despite all the new safety and hygiene protocols. We hope to see you back again very soon! Island regards, Guest Experience Manager Holiday Inn Resort Aruba- Beach Resort & Casino
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PRICE RANGE
$174 - $531 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn resort aruba hotel palm/eagle beach, holiday inn sunspree hotel, holiday inn sunspree aruba, holiday inn palm eagle beach, holiday inn sunspree resort aruba, aruba holiday inn, palm/eagle beach holiday inn
FORMERLY KNOWN AS
Holiday Inn Sunspree Resort
LOCATION
CaribbeanArubaPalm - Eagle Beach
NUMBER OF ROOMS
590
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Frequently Asked Questions about Holiday Inn Resort Aruba - Beach Resort & Casino
Which popular attractions are close to Holiday Inn Resort Aruba - Beach Resort & Casino?
Nearby attractions include Time Square Aruba (0.1 miles), Kristie's Jewels (0.1 miles), and Palm Beach (0.2 miles).
What are some of the property amenities at Holiday Inn Resort Aruba - Beach Resort & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Resort Aruba - Beach Resort & Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Resort Aruba - Beach Resort & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Resort Aruba - Beach Resort & Casino?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Resort Aruba - Beach Resort & Casino?
Conveniently located restaurants include Eduardo's Beach Shack, Scott's Brats, and Che Bar & Cocina Argentina.
Are there opportunities to exercise at Holiday Inn Resort Aruba - Beach Resort & Casino?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Are any cleaning services offered at Holiday Inn Resort Aruba - Beach Resort & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Resort Aruba - Beach Resort & Casino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Resort Aruba - Beach Resort & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Resort Aruba - Beach Resort & Casino?
The staff speaks multiple languages, including English, Spanish, and Dutch.