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Occidental Grand Aruba All Inclusive Resort

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Occidental Grand Aruba All Inclusive Resort
Occidental Grand Aruba All Inclusive Resort
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4,776 Reviews from our TripAdvisor Community

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Showing 4,252: English reviews
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Recently spent a week at this resort for a destination wedding, 70 guests attended. Upon arrival, front desk staff disorganized and several booked booked guests in our party did not even have rooms and were left waiting for whatever the hotel staff could find and others wound up with rooms that were not what they had reserve and lower quality... More 

Helpful?
1 Thank geodeb8
Bethlehem, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

My aunt & I traveled to the Occidental Grand the 3rd week in August 2016. This was our first trip to Aruba. We chose All Inclusive because of the amenities that were described as included...all you can eat drinks & food, free non-motorized water sports, etc. We wont do All Inclusive again... Sunday afternoon, we arrived at the Aruba airport... More 

Helpful?
1 Thank aftonwister
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The front desk staff was very friendly on the first day. The waiting area is very comfortable and relaxing. We had no access to our room after waiting until 4pm to get in. The sparkling wine and fruit platter was not in the room and when it was delivered, we got 1 banana and 2 unpeeled oranges on a plate... More 

Helpful?
Thank karlene29
Aurelia C, Guest Relations Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Ms. Karlene: On behalf of Management and Staff of Occidental Grand Aruba, we would like to ""Thank You"" for taking the time to share your experience with us. Your feedback is very important to us, therefore we already made some changes. We are glad to hear that you has a wonderful time here with us. looking forward to have... More 

Durham, CT
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We have been vacation club owners since 2004 and watched this resort undergo many changes and it is changing again since Barceló has purchased the hotel. We love this place but the restaurants and buffets are in need of a real overhaul. Service is great by a staff of longtime employees who we love, but reservations to restaurants are impossible... More 

Review collected in partnership with this hotel

Helpful?
Thank arubaDarcy
Aurelia C, Guest Relations Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear ArubaDarcy: On behalf of Management and Staff of Occidental Grand Aruba, we would like to ""Thank You"" for taking the time to share your experience with us. We are so happy to hear that you like the changes and YES, we are proud to be part of BARCELO Family. We look forward to have you again so you can... More 

Bethpage, New York
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My husband, 2 year old daughter and I stayed here from Aug. 20-27th. This was our 2nd time here. The last time was 9 years ago, and not much has changed except the big lobby bar, which was very nice. I was going in with low expectations. Overall, we had a good time. How could you not, with the gorgeous... More 

Helpful?
1 Thank deekzee
Aurelia C, Guest Relations Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Mrs. Deekzee: On behalf of Management and Staff of Occidental Grand Aruba, we would like to ""Thank You"for sharing your experience with us. Please accept our apologies for what happen with the sneakers. After doing a thoroughly investigation, there is no records of such, as normal procedure is that we involved the Cops and so far there is no... More 

New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just had our best vacation! Our first time to Aruba. Beautiful layout, perfect beach, sand is like flour, you can see your feet. Beautiful accommodations, very clean. Buffet and restaurants all good. All staff nice and helpful not pushy at all for tips. At the moment no casino but will be opened next month but had coupons for the Hyatt... More 

Helpful?
Thank Eileen D
Aurelia C, Guest Relations Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Eileen: On behalf of Management and Staff of Occidental Grand Aruba, we would like to ""Thank You"" for sharing your experience with us. We are so Happy to hear that you had such a wonderful time here at Occidental Grand Aruba! We can't wait to have you again and this time for you to enjoy BACRELO experience. Best regards... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Room very clean,and comfortable, Guest Service with a warm smile, made instructions/information very clear. Service associates extremely nice, top notch service. Food & Drinks very good. Very clean pool ans beach area. Special Attention to at guest service desk Jenny and Stacy..at the Mexican restaurant Mexico Lindo Richard and Mauren Outstanding.

Helpful?
Thank Jeanie V
Aurelia C, Guest Relations Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Jeanine: We would like to take this opportunity to ""Thank You"" for sharing your experience with us. We are so HAPPY to hear that you had such a wonderful time here with us. We can't wait to have you again. Best Regards from SUNNY ARUBA, Jacky C. Croes Guest Experience & Quality More 

Bluffton, south carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently had our wedding at Occidental Grand Aruba Resort two weeks ago. I cannot begin to explain how happy my husband and I were with the wedding and the entire resort. We travel out of the country once a year and Aruba, and this resort, have topped all of our stays. We did stay in the Royal Club section,... More 

Helpful?
2 Thank B6383SAamandam
Aurelia C, Guest Relations Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Aamandam: On behalf of Management and Staff of Occidental Grand Aruba, we would like to ""Thank You"" for sharing your experience with us. We are so happy to know that you had an awesome time here with us and that your wedding was spectacular. Beautiful moments for sure. Thank you again and look forward to have you again. Best... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Hi we had a wonderful day at the hotel. Very friendly service minded Aruban staff. The hotel is very modern looking. The pool and the beach area are large enough for you to enjoy without losing your sense of privacy. Looking forward to our next visit.

Helpful?
Thank Nick E
Aurelia C, Quality Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Nick E, On behalf of the management and staff of Occidental Grand Aruba we would like to thank you for choosing our resort for your family day. We look forward to host you again in the near future. Kind regards, Occidental Grand Aruba Management Aurelia Croes\Quality Manager More 

Fort Smith, Arkansas
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This resort did not have a lot of frills but was well rounded in all areas. All the staff was really nice and helpful. We do not drink alcohol but the virgin pina colada's and mojito's were great. We ate at the Asian, Italian, and steak and seafood, restaurants and all had good food and service. The Italian was our... More 

Helpful?
Thank godaddytrekker
Aurelia C, Guest Relations Manager at Occidental Grand Aruba All Inclusive Resort, responded to this review

Dear Sirs: We would like to take this opportunity to ""Thank You"" for taking the time to share your experience with us. We are so happy to hear that you had a wonderful time here at Occidental Grand Aruba. Looking forward to have you again, Best regards from SUNNY ARUBA, Jacky C. Croes Guest Experience & Quality More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Palm Beach, Aruba, this resort features all the ingredients for a unique vacation: a location right on the beach, turquoise waters, the fine white sands of the Caribbean, and warm weather throughout the year. This high-end Aruba All-Inclusive resort is the best vacation destination for families and couples. The Occidental Grand Aruba All Inclusive Resort is close to many tourist attractions and just steps away from the entertainment, lounges, discos and shopping areas the island has to offer. ... more   less 

Additional Information about Occidental Grand Aruba All Inclusive Resort

Address: J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba
Location: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $360 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Aruba All Inclusive Resort 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Occidental Grand Aruba All Inclusive Resort Palm - Eagle Beach
Hotel Style:
#13 Luxury Hotel in Palm - Eagle Beach
#15 Top resorts Hotel in Palm - Eagle Beach
#16 Spa Hotel in Palm - Eagle Beach
#20 On the Beach Hotel in Palm - Eagle Beach
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