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J.E. Irausquin Boulevard 79, Palm - Eagle Beach Aruba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Aruba
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 25 hotels in Palm - Eagle Beach
Location
Cleanliness
Service
Value
The 24-hour All Inclusive Hotel Riu Palace Aruba opens all year round and is located directly on the beautiful Palm Beach. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Aruba Airport (10 km) and Oranjestad (11 km) and invites you to explore the area. The hotel has 450 cozily furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape at the fitness center. 2 outdoor pools, 1 children's pool. Day and evening entertainment, as well as our discotheque in the neighboring Hotel Riu Palace Antillas. For lovers of gastronomy, we offer live cooking stations at our main buffet restaurant, Japanese and Italian, Fusion restaurants and Steakhouse, as well as 5 bars and our Capuchino patisserie & ice cream parlor.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Diving
Aerobics
Entertainment staff
Evening entertainment
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Bay View
Languages Spoken
English, Spanish, Dutch
Hotel links
Special Offer:Receive 500 free points
7948Reviews1214Q+A100Room tips
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Popular mentions
Amanda D wrote a review Jul 25
Franklin, Tennessee41 contributions17 helpful votes
Not sure why people are reviewing Riu Antilles on the Riu Palace page? Just returned from an 8 day/7 nights stay. We had our 18 and 16 year olds along. We were checked in by the amazing Dwight. He was so efficient and got the vacation started with his great personality! We had two connecting Junior suites in the main building on floor 8. Our room was cleaned everyday by the wonderful Deanna, couldn’t have asked for better! The mini bar was stocked daily. I celebrated a birthday while there and received balloons, a bottle of champagne and a small cake when we returned from the beach. Customer service AMAZING. We enjoyed the buffet for breakfast and lunch, hopefully now that Covid restrictions are relaxing they can start some kind of poolside barbecue for some variety. We tried the Steakhouse and the lobster and steak with a grilled chicken Caesar salad was delicious. Most nights we walked off resort, across the street to the fun restaurant and shopping area for dinner. Not because we didn’t want to eat at Riu, but just because we enjoy the Islands vibe. Do not miss the flaming cheese wheel at Gianni’s! The main pool was so fun, the activities crew engaged everyone and tried so hard. The bar at the pool was great too. BUT we were there for the beach, and it did not disappoint. The water was calm and we spent hours in it. I brought a blow up tube from home and the guys at the water activity hit blew it up for me. They also had some rafts at that hut you could check out for the day if you didn’t have your own. We bought our own snorkel gear and went to the left of the Riu to the rock formation and saw beautiful fish every day. One day during our stay one of the elevators was out for several hours, which was a pain, but it was fixed by the time we returned that evening. All in all we loved our stay and the Happy Island and will hopefully return one day!
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Date of stay: July 2021Trip type: Traveled with family
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Rachel N wrote a review Jul 25
2 contributions
We had such an amazing time here last week! The staff was amazing and so accommodating. Housekeeping came by twice a day, once in the morning to clean and again in the evening to see if you wanted more towels. The hotel could definitely use an update, but everything was clean and comfortable. The pool is great and the pool bar is even better! Jeffrey, Johnson, Diego, Kayla (not sure if I spelled that right), and everyone else that worked the pool bar were friendly, attentive, and offered new drink suggestions for us to try. The food and staff at the Don Nicholas buffet (main restaurant) were excellent! There was always a wide variety of options. My picky teenager always found something to eat. Yolanda was fantastic! The second our drinks were empty, she was back to refill them. The Nautilus buffet was not as big, but it had the advantage of being closer to the pool and the beach. It’s open for lunch and snacks in the afternoon. It became a steakhouse for dinner. The only specialty restaurant we ate at was the steakhouse. The food was ok, but not spectacular. We checked out the menus for the other restaurants, but my kids didn’t find anything that appealed to them, so we mostly ate at the buffet, which, as I said previously, was excellent so we had no issues with that. Room service was not available do to Covid restrictions, which was disappointing, but also understandable. The sports bar was open 24 hours instead and there were always snacks available there. The Bon Bini lounge bar was a great place for before or after dinner drinks and there was a piano player before dinner. My kids enjoyed the milkshakes and I enjoyed the lattes at “Capuchino”. The entertainment staff was also fantastic. There were activities for all ages by the pool during the day. There was also live music every night at Barry’s Bar and a show as well. The only negative part was an issue with the elevators. We stayed in the main building and one of the two was often down for part of the day. We would definitely stay here again!
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Date of stay: July 2021Trip type: Traveled with family
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michelle i wrote a review Jul 23
1 contribution1 helpful vote
Definitely will not be returning ! I am an avid traveler and the only reason I stayed here was due to traveling with a 7 month old. I did it for the flexibility and the all inclusive so we did not have to leave the resort much. That being said . At least 1 elevator was down the whole entire trip. Going to and from anywhere was a complete night mare and mind you now we have a stroller and a 16 pound baby to bring up and down the steps when you couldn’t get into a elevator. When you check in they explain the restaurants that are open for dinner from 6:30-9pm only . We figured the first night you can show up at any time and sit. That of course wasn’t the case. Someone had to wait in line at 6:30 to place a reservation and that’s if you can even get in to a restaurant . Once again not infant friendly. And when the baby acted up and I had to leave dinner early , the 24 hour room service that was stated on the website, WASNT offered either. They stated they were going to open that next week after we left. My husband went down a couple nights to the buffet to bring something back for dessert and they stopped him and said he could not bring food to the room and they would deliver it. The staff was great . They were very friendly and accommodating but clearly the whole place was understaffed and it was felt. Wasn’t worth the money at all and wish I stayed somewhere different seeing all the things that were suppose to be accommodating to families which weren’t !
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Date of stay: July 2021Trip type: Traveled with family
1 Helpful vote
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Jara B wrote a review Jul 18
3 contributions1 helpful vote
I just came back from a stay at the Riu Antilles. For the pros- the beach is absolutely gorgeous! The drinks were great. The breakfast and lunch buffets were wonderful and there were many options to choose from. The main areas and outdoor bathrooms were amazingly clean. The entertainment during the day was fun! Randy I’m entertainment was amazing! For the cons.. the rooms and hallways were outdated.. clean enough, but need updating. My complaint is the restaurants. First, if you stay at Antilles, we learned you cannot use any of the restaurants at the palace besides the buffett. Our dinner buffet was not good. The only way you can eat at the special restaurants is if you’re dressed and ready to stand in line and eat at 6 or 630. If not, you’re out. We were told there is a second seating later on, but we were not given tickets for that even though we were the first ones on line. They then changed the rules to “you have to wait until the first seating is filled up.” Then we waited and still nothing. We wound up spending hours waiting and never getting a ticket for a later sitting. It was very frustrating. We eventually got showered and dressed and came back down hoping to get it at that point when we were then told it was all filled up. But yet someone else got “reservations” because they were there ten minutes after we left. (But came on line later than us). It was just insane and I’ve never seen anything like this. There was no system in place and a lot of angry and upset people. Here we paid for all inclusive and we didn’t even get to eat at the restaurants and had to pay to go out every night. I will never stay there again due to this reason alone.
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Date of stay: July 2021Trip type: Traveled with friends
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Aruba
Responded 6 days ago
Dear 332jarab, Thank you kindly for your detailed feedback! We are really delighted to read your compliments on our cleanliness and on our breakfast selection, as well as on our entertainment offer. Your kind words will surely be forwarded to our team! On the other hand, we regret that our restaurant reservation system did not live up to your expectations. We hope for your understanding that, during this exceptional situation, we have been forced to restrict some of our services, such as certain opening hours at the restaurants, in order to ensure the well-being and health of our customers. We are sorry for the inconvenience these restrictions may have caused. Please rest assured every word will be reviewed by the corresponding departments in our continuous searching of the excellence. We would be very pleased to have another opportunity to host you again soon and improve your memories. Kind regards, Hotel Riu Palace Aruba Online Reputation Manager
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Nicole C wrote a review Jul 17
1 contribution2 helpful votes
Before I go through my experience. I want to preface that this is for the RIU Palace NOT Antillas. Food/Drinks -drinks were yummy!! Seemed like it was watered down liquor but you can ask for straight up shots. -Buffet: was great for breakfast, lunch and dinner. So many options, you will always find something. Dinner was my favorite. And the desserts were great! For the themed restaurants they were just okay: Japanese- was my favorite, wish I went there more than one night. Italian-was just okay, not really true Italian and service was slow. Krystal-got me sick, no flavor. Steakhouse-was awful. We ended up going to the buffet after. Pool: -amazing! So much space and the bar in the pool was great. I suggest buying a reusable cup because they will fill it up for you. They also don’t have straws just as a fyi. Entertainment: -so much fun. They had different singers each night, karaoke, and acrobatic acts. Usually starts around 8 and ends at 11. -casino is only open in Antillas but pretty small. Fun for some table games and slots. -they have an entertainment crew who gets the lofty going and has games and Tricia and dancing at the pool. -3 minute walk from shopping, restaurants, nightlife Beach: -beautiful, crystal blue water. They offer kayaking, snorkeling, and floatys. I definitely recommend the Palace over Antillas. Even though the palace has kids, which they can be annoying and parents never watch or tell their kids to be quiet or not splash at the pool. but didn’t ruin the trip, it’s much more fun than Antillas. When we went it Antillas is was so empty and boring and seemed more like a museum than a hotel. Plus their pool is smaller. Overall, this was one of the nicer all inclusives on the island. Staff was incredible. Rooms were outdated but who cares, you’re not there for that. Not sure where all the negative comments came from because that scared me when I booked the RIU Palace, but I’m pretty sure the negative comments were for the RIU Antillas. Definite recommend the palace!!
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Date of stay: July 2021Trip type: Traveled as a couple
2 Helpful votes
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PRICE RANGE
$433 - $875 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace aruba hotel palm/eagle beach, riu aruba, riu palace aruba resort
FORMERLY KNOWN AS
Aruba Grand Beach Resort
LOCATION
CaribbeanArubaPalm - Eagle Beach
NUMBER OF ROOMS
450
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Frequently Asked Questions about Hotel Riu Palace Aruba
Which popular attractions are close to Hotel Riu Palace Aruba?
Nearby attractions include The Butterfly Farm (0.3 miles), Gusto Night Club Aruba (0.2 miles), and The Sopranos Piano Bar Aruba (0.3 miles).
What are some of the property amenities at Hotel Riu Palace Aruba?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Riu Palace Aruba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Palace Aruba?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Riu Palace Aruba?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Aruba?
Conveniently located restaurants include Papillon Restaurant, Chihuahua's Fiesta & Grill, and Craft Aruba.
Are there opportunities to exercise at Hotel Riu Palace Aruba?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hotel Riu Palace Aruba have an airport shuttle?
Yes, Hotel Riu Palace Aruba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Riu Palace Aruba?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Aruba offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Riu Palace Aruba?
The staff speaks multiple languages, including English, Spanish, and Dutch.