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This hotel is bright, lively, friendly, and very central. There is a warm and friendly feeling as well as great detail to providing creature comforts. It is in front of a beautiful white beach and close to restaurants, stores, and malls. There is a fabulous...More
My experience at this Hilton Resort was fantastic. The people working at the Hotel are as nice as they can be. From the front desk personnel to people working about the pool area are all very nice and helpful. We ate at Laguna for breakfast....More
4 Thank Paul H
Response from Hans Georg R, General Manager at Hilton Aruba Caribbean Resort & CasinoResponded May 18, 2018
Dear Paul H,
Thanks for your kind comments about your recent stay with us. We love hearing about areas where we've exceeded expectations so we can continue to provide that 'Best in Class' service Hilton prides itself on. We also appreciate the constructive feedback and...More
The beach at the Hilton was not crowded with boats like the Hyatt. The beach was clear and smooth and it was so pretty. The sunsets were amazing. The pools were nice and the grounds were nice. There were a lot of security guards so...More
The Hilton Aruba staff is very friendly, they treated me and my family just like family. When our daughter got sick they helped us out in every way they could. So grateful for that team. Will stay again.
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Hard/Rough Bath and Pool Towels
Bathroom in Large King suite was not up to Hilton standrds. The tub/shower was very dated.
Rude Hotel Manager
Thin hotel walls
Casino- very small and no glitz
Location- walking distance to shops/restaurants and the beachMore
Response from Hans Georg R, General Manager at Hilton Aruba Caribbean Resort & CasinoResponded yesterday
Thank you for taking your time to share your experience and for staying at the Hilton Aruba Caribbean Resort & Casino.
Please accept our most sincere apologies for the inconveniences caused to you during your stay at our resort. We are concerned about...More
Directly across from the Hilton is a strip with many restaurants. Music is playing and what we liked is that it didn’t matter if one person was having a cocktail and another an icecream, but you could both sit and enjoy... More
Directly across from the Hilton is a strip with many restaurants. Music is playing and what we liked is that it didn’t matter if one person was having a cocktail and another an icecream, but you could both sit and enjoy being out together.The HIlton itself also has a nice area for relaxing and listening to music. You won’t be bored - lots going on right by your hotel.