awesome hotel and great stay in aruba. the staff was great and very helpful. the drinks and the pool area is great and it's great to have the beach so close to the resort. the all inclusive package is a must!
The staff at the Divi are absolutely amazing! We were there this past November and just wanted to share our experience: My parents have been to the Divi All Inclusive 5 times and this past November was my fiance and I's second trip with them. My dad met a group who goes down the same week every year and hasn't missed a year since! With COVID we didn't know if we would make it down this past November, but we did! We followed all the guidelines, had our COVID tests done 72 hours prior, got our green check and were on our way! My dad had stopped drinking many years ago and prior to his first trip to Aruba, he found that Divi All Inclusive had non-alcoholic beer. Not just any, his favorite, O'Douhls. Usually by the end of his trips they start to run low and he would just make a quick trip to the local market to pick up a 6 pack for those just in case moments. He didn't mind, and is NOT a complainer. This past year they ran out of it day 2 at all of the bars and my dad wasn't too happy, so he went to the front desk to say something. I do have to mention, my dad is not a sun guy and really only goes to Aruba to sit at one of the bars and thats where he makes friends. He's in his happy place with a non-alcoholic beer and a good chat. Anyway, he spoke with Deshny at the front desk, along with Gabby who was the onsite manager at the time. They were extremely apologetic and they reassured him that O'Douhls would be available for him for the rest of the trip, which it 100% was. I think the entire staff knew him and had a few O'Douhls on ice at every restaurant we went to and at every bar he passed. The way the staff went above and beyond for him was absolutely amazing, and it really did make our trip. A big thank you to Deshny and Gabby for resolving that issue for him! It may have seemed small at the time, but the impression it left on our family will always be in the back of our mind. We will be returning in April 2021 and cannot wait!…
We have stayed at the Divi before and, after extensive research on the safety protocols being taken by both the island of Aruba and the Divi, decided to come back for the holidays this year. We were BLOWN AWAY by the protocols being put in place. They didn’t intrude on our vacation, but made us feel VERY safe. Hand sanitizer, temperature checks on arrival and appropriate COVID test documentation were shown up front. Hand sanitizer was regularly provided. Apart from that, it has been sand, sun, beach and food/drink. For an otherwise very challenging year, this has been such a pleasurable break. It feels like a safe version of the vacation we previously loved! Recently and very nicely updated rooms, along with DELICIOUS food made this a great vacation! Whether COVID persists or not, we will DEFINITELY be back! Thank you Divi!!!…
Having recovered from COVID in October, we decided to take our antibodies and get ourselves some sun! We love Aruba and the Divi All-Inclusive did not disappoint. They seem to have adapted to COVID-protocols effortlessly and we were so impressed with how safe it felt while also feeling “normal” and like a break. Our two adjoining main room (Vista III) were clean, updated, and everything we needed for our family of 4. We loved being able to walk right out to the pool! Food has been plentiful and very tasty— we love the pizza bar and Pure Lime and Ginger were both excellent. We were also very impressed with the Alhambra casino and their adherence to COVID protocols. We will definitely be back and can’t recommend the Divi highly enough for a friendly resort in paradise with the best beach around!…
We came here on our honeymoon for what we thought would be 12/22-12/28/20. After the first day we called our travel agent to switch resorts. Check in was a very lengthy process. Our view from our was was absolutely breath taking but the balcony’s had no privacy at all between the whole floor of rooms. The only place open for lunch when we arrived was the sandpiper and the bartender looked dirty, held the rim of the cup while making drinks, the chairs and tables had bird poop all over them. There were limited restaurants opened at a time. We ended up going over the the Tam to eat dinner. Apparently you don’t get a stocked mini fridge upon arrival. When I asked the front desk for water bottles they said they didn’t have any, that the sink water was safe to drink and provided reusable water bottles. Which we filled and then stuck in the mini fridge which did not get cold after 12 hours. Dinner was great that night and around 10pm wanted to order room service. Shortly after we discovered they don’t provide room service. So we walked down the the pizza place / bar near the lobby and got pizza to bring back up to our room. It was then that the beach bar downstairs began blaring music (to all 6 people sitting there) and this continued well into 2am. It was so loud that the glass on our sliding door was vibrating. We couldn’t sleep and we went down to the front desk the next morning to ask to be moved. They said that they could move us to the other side of the resort which was surrounded by grass about 30 feet from the ocean. We said no thank you as we didn’t pay for a “grass view” we returned to our room called our travel agent immediately. She had to fight with the Divi for almost an hour and a half to let us get our money refunded and switch resorts. This was such a terrible experience. The resort could use a deep cleaning and some updating. We will obviously not be back.…
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