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Travel safe during COVID-19
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 05/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Wind Creek Aruba Resort
Updated 05/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 18 hotels in Oranjestad
Location
4.4
Cleanliness
4.3
Service
4.3
Value
4.0
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Kids stay free
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Vending machine
Poolside bar
Diving
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
English, Spanish, Dutch
Location
Full view
95Great for walkers
Grade: 95 out of 100
65Restaurantswithin 0.3 miles
39Attractionswithin 0.3 miles
Contact
L. G. Smith Boulevard 82, Oranjestad Aruba
Getting there
Rental CarsSee rental cars from $51/day
7751Reviews1105Q+A100Room tips
Reviews
Traveler rating
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- 311
- 268
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Popular mentions
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+1
We have had short stays in the hotel building but the opportunity to have a weeklong stay on the resort side could not be passed up. We had a walkout suite facing the pools, bar and small beach and that is just the beginning. If you fully take advantage of what this property has to offer you get 2 casinos, a shopping mall, a marketplace and a marina. That doesn't include the crown jewel of them all, Renaissance Island discussed in a separate review. We found all the staff to be very friendly and go out of their way to be extra helpful. There is security everywhere around the property so we felt completely safe in all areas. There was never a long wait for the shuttle between the hotel and resort sides. We enjoyed the bars and restaurants on both sides. We certainly plan to stay here again.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My second time here. The first time (4 years ago maybe) there was construction and it apparently continues today. We came back for the island, but even the flamingos won’t bring us back. Incredibly loud hammering all day above our room and water dripping from the light fixtures. The manager tried to be accommodating by moving us to what I call their “back-up” suite and gave me a few Marriott points. By back up, it’s that suite they won’t use unless they have to because it’s right above the kitchen and pretty noisy itself. Bless her heart, she tried. But this property failed to meet the standard of the brand by a long shot, which is unfortunate when you spend so much money on a long awaiting family vacation. I’ve been a long time Hilton guy and considered a switch, but we’re not getting anywhere like this.…
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Ask about construction and avoid it…or stay somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel used to be great many years ago, but it’s awful now. Constant drug users at property, “ security “ is a joke, customer service is a joke, and the hotel overall is just not up to Marriott standards. Employees have a nasty attitude like they are doing you a favor? Try another property. Shocked Marriott has not come in and gotten this hotel in shape. The saying, “You get what you pay for,” is true with this property. It’s like they have hired high school drop-outs.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Gielen, General Manager at Renaissance Wind Creek Aruba Resort
Responded 2 days ago
Thank you for choosing to stay with us and for your feedback. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, having an attitude towards guests it's unacceptable. We will have to reassess our current staff regarding customer service and provide some trainings in service. Sorry again for the experience, we hope we can host you again in the future. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visit Aruba regularly and would not stay anywhere but the Renaissance! The location is perfect, being downtown and within walking distance of so many wonderful restaurants. The pearl of this place is the private island where we can relax and read, swim and sun. The restaurant on the island is terrific, but the one thing that brings us back year after year is the fabulous staff in the hotel and on the island. We have made friends with many of the staff over the years. They are always so thoughtful and helpful. Liliana, Ketty and Lynetha of housekeeping are wonderful. Vanessa (on the island) always remembers us and gives us special attention. And we enjoy chatting with Elizabeth at the boat dock. If I could make one recommendation, it would be to issue all your employees new name tags with their names written in larger letters! We’d love to be able to call them by name and commend them for their service, but often it is difficult to read their names in such small print. This is truly a hospitable place and we always feel welcome here.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Gielen, General Manager at Renaissance Wind Creek Aruba Resort
Responded 2 days ago
Thank you for the excellent review. We're thrilled your time with us is always so amazing! We aspire to go above and beyond to ensure our guests have a memorable experience. It's not surprising that our staff took such wonderful care of you and made you feel so valued. They are the most important members of our team! We look forward in hosting you again for another wonderful experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The private island is lovely and the flamingos are charismatic, but I can’t recommend the hotel itself. Loud construction all day, and it takes all day for the rooms to be cleaned, To top it off, a fire alarm went off at 5am. Stay up in Palm Beach instead.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Gielen, General Manager at Renaissance Wind Creek Aruba Resort
Responded 2 days ago
Dear Bridget, Thank you for taking the time to share your recent experience with us. We are indeed conducting renovations at our Resort in order to upgrade our look and amenities. This is to provide our visitors with an even better stay. I would like to sincerely apologize for the inconvenience this may have caused you and regret to learn that this affected your daily activities. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to Aruba. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
- The sales representative wrote me ONCE and did not follow up with any of my emails during my stay. - When we arrived at the lobby, there was a lot of noise and we could not hear what the front-desk people were saying. IF you are welcoming people please do it in a space where conversations are easy. - When we were going back from the private island the radiator of the boat exploded and the dress of my fiancee was damaged. The driver even asked if we were ok and told us just to talk with the hotel staff. The only thing we got was 50$ for cleaning when the dress needed to be replaced. - We requested a cabana from the private island with an extra birth cake for the service. When we arrived they did not have the order for the cake and blame us for not placing the order even though we followed up with the front-deks personnel. - The hotel did not offer a shuttle from or to the airport. For the price of this resort, the quality was WAY lower than expected. It is a low-graded hotel with mediocre staff that does not how to treat guests. Only the staff at restaurants and bars were decent.…
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: there are better hotels around
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Gielen, General Manager at Renaissance Wind Creek Aruba Resort
Responded 2 days ago
Thank you for choosing to stay with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Providing our guests with mediocre service is not acceptable. we hope we can host you again in the future. regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel so we could have easier access of doing flamingo island without the hassle of trying to do the day pass. The hotel is in a convenient location and the staff was good. The hotel rooms are a little on the smaller side which isn't a big deal but the shower felt very tight. The walls were on the thin side and you could hear outside noise. Otherwise the hotel was great we had so much fun at flamingo island and all the food options were great. For the hotel as a sole option it seemed very pricey for their off season and what the room was.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Gielen, General Manager at Renaissance Wind Creek Aruba Resort
Responded 4 days ago
Thank you for taking the time to review us, we appreciate you staying with us. Hope we can host you again. regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing time interacting with Caesar the doorman. He was always nice and engaging. Always asking how our day was going and offering suggestions to what we planned to to that day. If it was getting us a taxi or calling up the shuttle to bring us between the marina view or the ocean view he was GREAT!
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Gielen, General Manager at Renaissance Wind Creek Aruba Resort
Responded 4 days ago
Thank you for staying with us, our number one priority is to provide the highest level of hospitality and we are very happy you enjoyed your stay with us. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at the Adult only (Marina side) on the all inclusive package We Booked with TUI from the UK and they were terrible but that’s for another review Checking in at the hotel was a hot and long affair, we took the group bus from the airport (big mistake) Top tip… pay for a Taxi (about $25)You get to the resort first and avoid the hoards from the bus all trying to check in at same time During our wait for check in I would have liked a welcome drink or cold towels (would be a nice touch) especially after a 9 hours flight but used the time to have a quick look around and I liked the Vibe. The reception is just across from the pool and bar the DJ was banging some tunes out, he must be good as he only had one ear phone on one side. Staff were great, very helpful and friendly, all staff seemed to genuinely enjoy working at the hotel which was a bonus, and would always go the extra mile Can’t complain about the food, LG steakhouse was terrific and Jean was attentive. Frescos was lovely for breakfast & dinner and Paulo was very funny Alcoholic Drinks are non branded style but free poured (very strong) and mixed into tasty cocktails, Smoothies and crushed ice drinks The gym was clean and basic but did the job if you were feeling guilty I liked the location by the Marina,and the sister hotel was only a 10 minute walk away. They have a lovely pool and sea lagoon to swim in There’s live DJs at both resorts after 4pm by the pool The marina side has a more adult theme at night Starbucks is on-site at the marina side but not part of all inclusive just in case you were hoping We also ventured up the coast a bit and we found Eagle beach end Palm beach (10 & 15 mins away by taxi) very busy and high rise about $20 to $25 for a taxi I preferred where we were Main Improvement points for hotel Our standard room had paper thin walls, and we could hear people talking and loud TV noise throughout the night. Welcome drink and quicker check in would be nice for new arrivals. Top tips Book LG steakhouse in advance unless you like eating at 10pm Goto Frescos for Breakfast and green some towels & poolside recliners before you sit down if you dislike airport noise, don’t book the ocean suites We couldn’t hear the airplanes from the Marina side but the sister hotel is more or less alongside the runway, so take off is particularly loud! You get the Same problem on the private island for the flamingos and iguanas they are joined by a selection of Boeings every 30 mins In Summary I liked the resorts and the hotel in general, they have a lot of USA flights coming in and we met a lot of friendly Americans Massive Instagram perfect pic culture with the hotel guests We loved watching the fake poses by the ladies and the loyal partners taking 20 photos only to be sent back to do more! I blame Instagram! The Flamingos are beautiful from any angle, and I loved the iguanas shuffle around Great for people watching & nature watching Special mention for Mark on Pool Bar duty for looking after us so well in the boiling sun…
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Get Taxi from airport instead of shared coach & beat the check in queues
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Gielen, General Manager at Renaissance Wind Creek Aruba Resort
Responded 4 days ago
Dear Stevo, Thank you for your extensive review! I’m so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our restaurant, but it’s great to know that we are on the right track. regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here for our honeymoon. We didn't want to leave to come home! It was that perfect. We had the most amazing stay, all thanks to Natalie and all the other wonderful employees there. Our bed was very comfortable. We highly recommend renting out a private cabana! Our cabana day on the beautiful private island was one of the best days of our lives. We could have just stayed there forever. Everyone was so nice and accommodating. We also recommend Dinner under the stars. It was such an amazing experience on the beach. The food at the Renaissance was also so delicious (we especially loved the sushi). If you're looking for the perfect place to stay in Aruba, look no further!
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Gielen, General Manager at Renaissance Wind Creek Aruba Resort
Responded 4 days ago
Thank you for choosing to stay with us we're so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. Hope to host you again in the near future. regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$343 - $521 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance aruba hotel oranjestad, renaissance aruba resort and casino, renaissance aruba resort & casino, renaissance hotel aruba, renaissance oranjestad, oranjestad renaissance
FORMERLY KNOWN AS
Renaissance Aruba Resort & Casino
LOCATION
CaribbeanArubaOranjestad
NUMBER OF ROOMS
555
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Claim Your Listing Frequently Asked Questions about Renaissance Wind Creek Aruba Resort
Which popular attractions are close to Renaissance Wind Creek Aruba Resort?
Nearby attractions include Kay's Fine Jewelry (0.09 miles), Touch of Gold (0.3 miles), and Royal Jewels & Diamonds (0.1 miles).
What are some of the property amenities at Renaissance Wind Creek Aruba Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Renaissance Wind Creek Aruba Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Wind Creek Aruba Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Wind Creek Aruba Resort?
Yes, free parking is available to guests.
What are some restaurants close to Renaissance Wind Creek Aruba Resort?
Conveniently located restaurants include Fred Royal Aruba, Aquarius, and Fresco.
Are there opportunities to exercise at Renaissance Wind Creek Aruba Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Renaissance Wind Creek Aruba Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Wind Creek Aruba Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Wind Creek Aruba Resort?
The staff speaks multiple languages, including English, Spanish, and Dutch.
Are there any historical sites close to Renaissance Wind Creek Aruba Resort?
Many travelers enjoy visiting Bushiribana Gold Mill Ruins (4.8 miles), Fort Zoutman Historical Museum (0.2 miles), and Old Dutch Windmill (3.1 miles).