We've just returned from a week's stay at The Inn and I can honestly say that every aspect exceeded our expectation. We travelled with our two teenage boys and we stayed in interconnecting rooms which worked out perfectly. Beautiful decor and spotlessly clean! We used the tennis courts, pool, gym and beach every day and we couldn't have asked for more. The staff are completely charming and always on hand to assist. We ate out at Catherine's Cafe & Incanto and we'd recommend both if you fancy an evening away from the hotel. We'd love to return one day! It's an absolute gem! Thanks to all the wonderful staff that made our trip so memorable.
Beautiful boutique hotel in a gorgeous location. Fantastic beach setting with large rooms and delicious food and drinks. We spent 14 nights there and it was a joy. It was a celebration of our silver wedding anniversary delayed from last year; we felt so relaxed and looked after - thank you
Im a travel agent and have visited many lovely destinations in the world and stayed at some really nice hotels. But in the Caribbean The Inn At English Harbour is the best by far. Beach...Absolutely gorgeous, uncrowded with plenty of sunbeds and more around the beautiful infinity pool. You never feel packed in like you can do at some other hotels. Gardens...are immaculate with stunning hues of purple and pink that sets a serene background against the white of the buildings. Very tastefully done. Restaurants...Breakfast is a delight at The Reef restaurant, what more could you ask for when you sit with your morning coffee looking out to the sea with the yachts gently bobbing in the stunning bay . Dinner at The Terrace restaurant will take your breath away, the views over English Harbour and Nelsons Dockyard are spectacular day and night. Food...Of very good quality at both restaurants, The Terrace changes its menu on a weekly basis but there are ample choices to keep you happily fed for a week . I was delighted as im a huge shrimp fan and i could have lived on the shrimp dishes for the whole 10 days, I tried but there was so many other delicious options available. Staff...This really sets The Inn apart from some other hotels. I have generally found staff in the Caribbean to be friendly, but at The Inn you get a genuine friendliness and nothing is ever too much trouble for them, they are well trained and look after you well and appear to enjoy doing so. Everyone is lovely from the gardeners and housekeeping staff to the bar and restaurant staff. There are too many to mention but Cindy and Sherlyn in The Terrace made our evenings entertaining along with all the other staff in the bar, lovely genuine friendly people. The beach and pool attendant (sorry i cant remember his name) made sure that we were well looked after with drinks and that our sunbeds etc were all set up properly. Nothing was too much trouble for him and of course we were welcomed by the smiling, happy Shenice on arrival . All staff deserve to be mentioned . Would i return ?.....OH YES..as i stated earlier i have travelled extensively but The Inn will have a special place in my heart and i will certainly return again and look forward to returning to work to share my excellent experience with my clients and let them experience The Inn for themselves. It was 10 days of absolute joy....cant thank you all enough for making it so special. Hope to see you all again soon.…
We have stayed here twice before and found it to be so wonderful that we were back for a third and even longer stay. The location and beach are sensational, the food very good, especially at the beach location, but without great staff we would not have returned. We found all of the ladies and gents totally professional, efficient, helpful in the broadest sense and simply delightful to spend time with. We had a phenomenal room, number 32, which was large, furnished with attractive pieces, an extremely comfortable bed and a great first floor terrace. The staff that looked after the room in the day and the evening turn down were lovely and did a superb job. It is wrong to mention one person as it was a team that cared for us, but on our last night Francis prepared the four poster bed so beautifully. Very special and thank you. The restaurant by the water was as wonderful as it has been on previous occasions, whilst in the past the upper level one was not. However, we were very pleased to find that this restaurant had now improved markedly and was now a good place to spend an evening in terms of food and atmosphere. May I offer one small suggestion for the future. On the one evening a week when you have an Italian Night focus on pasta and pizza dishes. At present they play hardly any part in the menu when any European or American visitor will tell you why they go to Italian restaurants in their own country is to enjoy great pasta and pizza dishes. Indeed down at the beach restaurant I had a spaghetti carbonara, which was on as a special, and I am not exaggerating when I say in my 60 years of eating said dish this was one of the best. Sorry to go on but please accept I’m only offering this advice to raise the high standards achieved even higher. We hired a car this time for a couple of days, which worked very well using a local outfit the hotel recommended. We discovered not very far away an exceptional beach call Pigeon Beach which also had a great place to have lunch, called Catherine’s Cafe. It was a very good beachside restaurant and we could not understand why they’d chose to call it a cafe. I will finish where I started, the staff are the key to this place being exceptional. I shouldn’t start naming as those left off are just as important, that said I’ve already started as I’ve mentioned Francis, so here goes. Martin, the gardener, gave us an exceptional tour around his world which was then finished by one of the brilliant chefs and Sasha providing an edible experience of the produce grown, which was simply delicious and a greatway to end the tour. The beach side restaurant team were exceptional and those who I recall include Miriam, Tonya, Ariel, Sasha, Leroy, Ocean, Stacey, Neal, Pedro in the kitchen and most importantly not to be forgotten the amazing Orquadia. There is as large a team at the top but many of their names I did not manage to get, but some I did, both Neal and Stacey work up here as well as well as Earl. On the beach many helped so sorry, but Shaquan is the only name I can include. Now the final person who has to be mentioned is Vere who very ably captains the hotels boat which can be used to take you around to Nelson’s Dockyard and beyond. This man has all the life experience and people skills you could wish for and is a great chap to spend time with in conversation. So thank you those that I have named and very much all of the others that I have not. You are The Inn and make it the delight that it is. Would we stay here again? Stupid question. Try and stop us.…
We are currently on day 6 of our stay at the Inn with 3 more to go. My husband and I are terrible, awful people who have to be pampered and catered to. We like luxury and good food and are generally crabby when we find something deficient. This is not what we’d typically choose for a getaway, but I am so glad my TA recommended this lovely place for us to regroup for a last minute getaway. The hotel, restaurant, beach, and transportation staff are just the kindest, most accommodating, and pleasant folks you could hope for. The grounds aren’t fancy but they are well Maintained and clean, albeit a bit brown. Understand that Antigua is very spare with the water. With No rivers or natural water resources, I agree with not running sprinklers to waste water for a mere aesthetic effect. Our room, not the largest or fanciest available, is very spacious and comfortable, with a homey porch overlooking the pool and bay at a short distance. It meets all our basic needs. The water pressure is fantastic as well, which is super important to us. I overpacked as usual so I was pleased to find 2 closets. Plenty of space in the bathroom as well, double sinks, and a stand up shower. No tub. (Which we didn’t want anyway.. slip hazard). Breakfast is included and is pretty basic, but perfectly fine for its purpose. How much fuel do you need to lay in the sun and drink rum punch? They aren’t stingy with the booze, which I really appreciate! Get original rum punch with lime. It’s so much better, and a little stronger. Lunch as well as dinner are passably good. It’s not going to make you do flips, but I can’t complain about the quality or quantity. Even if I wanted to, the people are so darn nice I’d feel like a heel. Decent wine list, and the bottle prices are surprisingly reasonable for an island to which everything must be imported. In fact I have found that to be true across the island. Being a smaller hotel finding beach chairs is never an issue. No need to arm wrestle any Britons for a spot on the beach. It’s a very serene environment with sailboats moored in the bay and a gently lapping surf of clearish water. This was such a last minute trip (3 days in from inception to travel) so when I found out there wa a “meal plan” I panicked a little. We loathe all inclusive and avoid them at all costs. We actually ended up with a half board plan which allows us breakfast (which we usually sleep through) and either lunch or dinner. We have subbed a few times and taken the short trip across the bay. There are plenty of offerings there some of which are VERY good. I had the longest, best massage ever at the spa. It’s tiny, not fancy, even a bit rustic. But the services are superb. Have you ever had a 45 minute head massage? If not, you are missing out. 20/10 would recommend. Transportation is quick, efficient and cheap. There is even a little water taxi during the day that will scootch you across the harbor, where all the restaurants and shops are, in a couple short minutes. Very convenient and pleasant. Two tiny details that could be improved: Better towels for the rooms (the beach towels are nice though) and some extra snacks in the minibar. That’s really it. We miss our dog like crazy.. but for him we probably wouldn’t be going back anytime soon. I’ve really enjoyed our stay and can solidly recommend The Inn.…
A very special place but like some other reviewers I am hesitant to give a glowing review as I want to keep this place a secret but praise must be given when due. I stayed at The Inn last week it was the most wonderful relaxing time and I was quite tearful when it was time to leave. The first thing that strikes you is the genuine warmth from all the staff. Without exception they were all friendly, helpful and courteous. I had a junior suite it was spotlessly clean and spacious. It was attended to each day with bottles of water supplied. Some of the comments I have read regarding the food I found hard to believe. I consider myself a foodie and had no complaints. Breakfast at The Reef was excellent with a wide choice of continental or cooked meals. The dinners in The Terrace were first class, again there was ample choice. The lobster was exquisite and the catch of the day never failed to please. Due to unforeseen circumstances (Covid!) I was on my own. I am a writer and always had a notebook with me but I didn’t actually get a lot done as I was too busy enjoying myself. I would say to anyone who maybe hesitating about coming on their own that there was absolutely no awkwardness about this. I was made to feel part of one big happy family by the staff. Other guests were charming and I had offers to join them at meals. I would return on my own as I enjoyed the attention! When you are on your own you observe more. It was a joy to see the camaraderie amongst the staff and hear their banter in which they often included me. They all work so well together as a happy team. A special mention for Shalandra on reception for such a warm welcome and to the Guest Relations lady every arrangement she made for me was carried out efficiently. She booked a tennis coaching lesson for me with Samantha, an excellent coach from whom I learnt a lot. Thank you to Elise, Earl, Kimmoy and Mr Dyer who always spent time with me. Last but definitely not least thank you to Neil for his attentiveness, hard work, for being great fun and for his legendary rum punches. I was well and truly spoilt and will definitely return. Gill Hynard…
Wonderful gallery full of Australian politician caricatures, past and present, and other personalities of note. Also on show are wood carvings, a gift shop and very good cafe for coffees and small meals, etc. There is also a theatre type demonstration on how to draw action cartoons, excellent!! This is well worth a stop and browse, so allow a couple of hours to absorb all the Bunker has to offer including the very interesting history of the Bunker itself in the lead up to and including the 2nd World War. This includes the critically important role the Bunker played in keeping the eastern coastline of Australia secure and safe from enemies lurking in the waters off the East Coast. We will return here to see future exhibitions, very good facilities such as free parking, toilets, lifts also provided with stairs to upper stories of well designed building.’ I & C Worth, Melbourne…
Stayed here with my husband 3rd to 10th March 2022. This is a beautiful, characterful hotel. We stayed in room 10, on the ground floor, facing the pool. The room was very big, classically decorated, Colonial style, with massive bed, huge bathroom with a great, powerful rain shower. The aircon worked really well, cooled the room quickly and ceiling fans added to that. We also had a lovely terrace to sit out on. We were all inclusive so used the mini bar which was restocked daily and had a good selection of beer, wine, spirits, soft drinks and water. Tea and coffee selection was good too. The room was kept spotlessly clean every day by a lovely lady from housekeeping. Couldn't fault the room. Outside the grounds were kept immaculate with beautiful palms and flowering hedges. Considering it is right on the beach it is very green. There were people maintaining the grounds on a daily basis and sweeping the beach which was kept very clean. Both the Reef Restaurant on the beach and the main evening restaurant at the top of the hill served up amazing food daily. All inclusive here doesn't mean the usual feed yourself as much as you can buffet, it is still menu choice and table service which we loved. Again, couldn't fault anything. The lovely staff made an effort to get to know our likes and dislikes, so quite often we didn't even have to ask for another drink etc, it just appeared on the table. They also took the time to chat with us. They were all great characters. It was good to hear that many of them had worked there for many years. The pool area was very quiet, people seemed to prefer to sit on the beach. But both were kept immaculately clean. Beach towels were great quality and sunbeds comfortable. There is someone, based in a small hut between the beach and pool who will give you your towel, move your sunbed for you, etc, and is supposed to get drinks orders for you from the Reef Restaurant. Unfortunately he didn't come round very often to ask if we wanted anything, infact one day I was at the pool all day while my husband went diving and he only came round once, had to go looking for him and then ended up getting my own drinks. Whilst I'm perfectly capable of getting my own drinks I do think if this is advertised as a service then it needs to be improved a bit. That said, he was a lovely, friendly chap. The small water taxi across the harbour to Nelsons Dockyard is handy and run by another great character Vere. He takes great pride in his little boat and also makes sure you get on and off it safely. He will take you across the harbour and pick you up whenever suits you. There is a 24/7 shuttle to take you up to the restaurant/bar at the top of the hill. It's either a car or a small mini van. It's a very, very steep hill, which you can walk, but I found it a bit much in the heat. The shuttle is run on demand so you just ring reception and they send it down to collect you. The drivers were all very pleasant and helped with our cases too on arrival and departure. Great little service. The view over the harbour from the restaurant terrace at the top of the hill is spectacular. It's a shame that the bar up there isn't open during the day so you can go up to sit and appreciate the view. It was always dark when we were up there in the restaurant at night. Lovely little bar up there. We did the tour of the hotel's kitchen garden with Martin who I believe was head gardener. Highly recommend this. It's good to see where the fresh produce comes from. As part of the tour one of the chefs prepared us some bruschetta with tomatoes and a herb salad, all from the garden and homemade. It was delicious. This is a great hotel if you need a completely relaxing getaway. Due to its location at the bottom of the hill and no nearby town it's not the place to go if you want to have a stroll into a local town, etc. Most is a taxi ride away. It feels very secluded which we loved. Can't fault this place for total relaxation, good food, lovely staff and beautiful accommodation, full of character, where the staff all care about you. We'll be back. …
They went the extra mile with me and my specialist diet, gluten free and vegan. It’s hard to name one staff member who stood out, they all do!! Room very comfortable, clean, and had most of what you need. It really is paradise, the staff make you welcome at all times. Nothing seems too much trouble. If you want excitement this is not the place, but if you want great service, relaxation and top Cutomer service it is. My one comment I would make is they need to change/rotate their veggie menu more often. Felt totally safe and cared for.
Like another recent review from February, we found this mostly very good but with a few areas for improvement. Positives: staff are absolutely wonderful - the breakfast/lunch team (Orquidea, Ariel, Tussy) at The Reef in particular, and also the staff who look after you at the beach. Per another reviewer, Vere is, indeed, a legend and Neil is a great bar tender. The breakfast itself was mostly very good - a lovely fresh fruit platter is served in these largely post-covid days, no buffet any more and long may that last. Lunch was also really good although could have done with a few more snack options - we shared a main on a couple of occasions. The room - we had a junior suite - was spacious, had a very good shower and a comfortable large bed, although we did request a queen sized bed in advance (and they obliged.) The sun loungers are incredibly comfortable and sturdy and the Frette towels that are provided are the most luxurious beach towels ever. There is also plenty of shade, both from parasols and the palm trees on the beach. The setting is absolutely idyllic. The Thursday barbeque served at The Reef was very good, excellent selection, something for everyone. Vere runs a shuttle boat during the day to and from Nelson's Harbour. We wished there was an evening shuttle from the hotel having tried a couple of the restaurant water taxis. Points for improvement: Dinner in The Terrace was not great - we ate there twice (in 10 days) and that was enough. The menu changes on a Friday and is quite pasta-focused, and the catch of the day always seemed to be Mahi Mahi whilst we were there. It feels like they are trying to hard to serve something fancy. We were pleased that we hadn't paid for all inclusive (although you can swap dinner for lunch with half-board). Maintenance niggles - there was obviously a problem with the drains for one (or two?) of the beach cabanas as there was some sort of remedial work going on for a couple of days during our stay; the ladies cloakroom near Reception flooded one evening - it was clear when I spoke to the Receptionist that this was not an uncommon event, and one of the taps in the ladies washroom at the beach did not work for our entire stay. Nothing major but shows a lack of attention. The bath towels in the room, unlike at the beach/poolside, were small. Lastly, the shuttle to and from reception/The Terrace restaurant, up and down the very steep hill from the rooms I see that the manager has responded to another guest to say that they have put on a second shuttle, this must have been after our stay in mid-Feb. We also suffered from having to wait for quite a long time and call a second time etc. There didn't seem to be any organisation and the poor driver was obviously quite stressed by it. A relatively simple solution would be to have the car based at the "roundabout" by the rooms providing a constant shuttle between say 18:30 and 19:30, then people wouldn't need to call at all, there would just be a first-come-first-served arrangement. Similarly there could be a shuttle around the end of dinner time to take people back down the hill. That said, we would go back, and we would do half-board because the lunches were very good. As an observation, during the first few days we were there it was clearly a hotel intended for an older, British clientele. Towards the end of our stay that changed somewhat and there were more younger couples. Happily, in spite of not specifically declaring itself to be adults only, it isn't remotely child friendly. Whilst not appearing particularly accessible, there were two parties that had quite severe mobility issues and they seemed to manage perfectly well.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing