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Jumby Bay Island - An Oetker Collection Hotel

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About

#2 of 14 hotels in St. John's
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.3
A 300-acre private island located just two miles off the coast of Antigua, Jumby Bay Island casts a spell of serene enchantment. A naturalist's haven that plays host to a variety of wildlife amidst the tropical foliage and pristine, white sand beaches, this all-inclusive hideaway is recognized world-wide as a private island resort paradise. With 40 luxurious resort rooms and suites, and a host of privately owned residences, Jumby Bay's exemplary hospitality is something that has long been lauded by the Caribbean's most discerning travelers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Snorkeling
Tennis court
Fishing
Airport transportation
Business Center with Internet Access
Spa
Facial treatments
Concierge
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family Resort
Great View
771Reviews122Q+A100Room tips
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G D wrote a review May 2023
1 contribution
I have stayed at a lot of places all over the world. This was one of the more expensive stays. Price is not everything, but when you pay a premium, you expect things to be a little better than average. I am not an overly picky guy, but I do notice almost everything regardless of the topic. Here's what I liked- Upon arrival we were met by a jumby bay rep, and accompanied through the airport, and brought to a waiting car. It made you feel taken care of, but the airport is small, and not crowded so it would have been a breeze to navigate without help. The ferry over was nice, and only had a few guests on it. The people welcoming you and explaining your stay were very friendly, in fact we did not meet anyone that worked at JBI that was not friendly and accommodating. our room was beautiful, the outdoor tub and shower were a great feature, and although we were a little further away than most it was still only a 10 minute walk to breakfast, etc.. Our bed was extremely comfortable and clean drinks were good, easy to get, no lines etc. Genny's bar was a great location to order lunch, or have a drink. White night was very nice, and felt kind of special for us. well done and the food was better than most other nights. What we didn't care for- We are there for 7 nights, and there are essentially two places for dinner, and one (the estate house) is only open a few days a week so many nights it is just the veranda. The veranda menu is marginal at best. It has FOUR meals listed under Entree. If you don't care for or perhaps can't eat something, good luck. For this kind of money, I want a MENU with choices, or a menu that changes a night or two a week. Very limited, and honestly the food was just ok. There was NO LOBSTER. Lobster season is closed. They told us many guests don't come when lobster season is closed because they enjoy the food so much more. We would be those guests, but there was no information on the JBI website stating the season was closed, only menus with various entrees including many with lobster, which we were excited to try. My wife even had her first nights meal planned. yes we love food, and this should be disclosed. It mattered to us, and according to JBI, others as well. Wait staff takes your order and doesn't write anything down..That is GREAT- IF you get the order correct. At almost every meal we had an issue with the orders being correct, and many times the staff had come back two or MORE times to ask again what we wanted. I am not talking about anything difficult we are not picky eaters, and in fact never sent anything back, we just ate what they brought. When you're hungry you want to eat, and not watch your spouse eat their food while you wait another 20 minutes for your order to be corrected.. I am talking about ordering an omelette with three ingredients and getting two wrong, after you ask three times. There is no reason or excuse here. Write it down and get it right, or don't, IF you can remember. The gift shop should be closed. It is an egregious attempt to sell products at ridiculous prices (women's bathing suits for $500, mens t shirts for $300). It made me feel like because we could afford to pay to stay here it was ok to try to get every guest for whatever they could. Honestly the feeling I got in the "gift" shop made me sick about JBI. We had a visit from a nurse because my wife hurt her back. The nurse was very friendly, but called me and said she had to "outsource a heating pad if she could locate one it would be $180+. I agreed because I believed we needed it. It showed up in about 10 minutes, so again, are you outsourcing, or did you have it and just want us to pay 15x what it is worth? My wife was very upset and made me return it. Paths are not well lit for bicycle riding after dark, and the transitions from walkway to lawn/gravel are high in some places which could present a problem for older folks, or bike riding. Circumnavigation was not something I would do again, it was essentially a boat ride around JBI, where we were told the name of every house, most of which you can't see much of. the pools are some of the worst I have been to at a resort of this caliber. One pool is at the pool grille, and in a week I never saw anyone in it. It would be like swimming in the middle of a restaurant, so I get it, but they need a pool guests can use comfortably, that is nice, and has a bar. Also, there is not a jacuzzi on the property. Farm dinner was decent, but I let there actually starving. portions are tiny, and I'm not a big guy. The estate house bar was beautiful but the food was served in very small portions, and again, the menu is very limited. We were scheduled for a 10:45 ferry to go home for a 1:45 flight. The ferry and ride took us exactly 15 minutes and we sat in the airport for 2 1/2 hours plus. Again, a small airport, not crowded and easy to navigate. We could have gone an hour later - but when I requested a later ferry I was told I could pay $100/pp to go later. Again, it felt insincere, and greedy. We paid enough already IMO. I wanted to sit at Genny's barr and enjoy our last hour or so talking about our trip. Lastly, I have been home three days, and still have not received an email with my final charges from Jumby. They did email me to tell me it is coming, but still no bill. It should be a part of the check out process. They email you an itinerary every morning so it would seem to be very easy to email out a final invoice the night before you leave, but I received nothing. For me, one hundred percent, this place is over rated.
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Date of stay: May 2023
Value
Location
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Trip type: Traveled as a couple
Room Tip: Lunch at Genny's bar was our favorite, as was Raymond the bar tender.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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eshap914 wrote a review Aug 2022
New London, Connecticut3 contributions3 helpful votes
Hotel's Favorite
Just came back from our most recent visit to Jumby Bay. We have been going most years for the last 17 years. It’s hard to describe to people why Jumby Bay is so special. There is a feeling that you get there that I’ve never gotten at any other resort. When you get off the plane there is a representative waiting to escort you through the covid and immigration lines. This person waits with you for your luggage and then escorts you through customs and brings you outside to an awaiting car. A quick 5 minute ride to the ferry and a short 15 minute boat ride and you are in paradise. As soon as I have my 1st rum punch, I know I’m in my happy place. We stayed in our usual pool suite. Just as lovely as always. The fitness center is in good shape. Loved the yoga classes, aqua fitness and tennis clinic. The restaurants are all wonderful. If they don’t have something specific on the menu, they are happy to make it for you. The beach is just as lovely as always. And the staff is fabulous. We love seeing the same people there each time we come. They greet us like family. The only critique we have, that keeps Jumby Bay at a 9 instead of a 10 is access to the water. I under that as soon as the seasonal shutdown happens at the end of this month, the bay will be dredged. Once that occurs, Jumby Bay will be a solid 10! Can’t wait for our next trip to paradise.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AtlantanITP wrote a review Apr 2023
Atlanta, Georgia45 contributions17 helpful votes
If you're looking for a luxurious, beautiful, quiet, safe and peaceful getaway in the Caribbean Jumby Bay is the place for you. From the moment the staff met us at the airport and walked us quickly through customs to the moment we boated back to the mainland and the staff once again walked us quickly through customs - the resort is at the top of its game! The staff was friendly, caring and very service oriented. We rented a villa, and it was clean, comfortable and the house manager, Marissa, was top-notch. The food was excellent, and the island beautiful. The island was also super safe being isolated. I highly recommend it for couples or families looking for a peaceful, yet fun and active getaway.
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Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nashville1955 wrote a review Apr 2023
Nashville, Tennessee1 contribution
2023 marked our fifth annual girls trip to Jumby Bay. The villa, food and service have always been exceptional. However, this year the staff went above and beyond to make our trip special and make us feel like part of the Jumby Bay family. Thanks to Linden, Tanzania, Marion, Dino, Akeila, Jackie and Xaiah for making our trip perfect. All of you went above and beyond to take care of us and took the extra time to get to know about us and our families. We shared good times and many laughs with you this year and look forward to returning in 2024 and seeing each of you again. Thanks for everything!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KelliZinkLevy wrote a review Feb 2023
West Palm Beach, Florida13 contributions12 helpful votes
+1
Just wrapped another trip at Jumby Bay, while different it was equally if not more wonderful. 5 years ago my husband and I enjoyed the resort solo, this time we took our two young daughters. The rooms are gigantic, comfortable, beautiful. The water- beautifully clear with a sugar sand beach. Water sports are - incredible. Vaughn literally taught me to “drop the rope” and wakesurf in two tries. When you said the words “All inclusive” there is a stigma , but the drinks, meals and service are 5 star. Towards the end of our trip, our 7 year old got sick and the entire resort led by GM Will, bent over backwards to help. Be sure to take advantage of all the resort has to offer (White Party, Visit to on property farm to pet sheep, see baby turtles and chickens, Complementary bicycles).
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: Pre book; kids activities, dinner reservations, activities. Dine at the Estate House as many...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Nick W wrote a review Feb 2023
1 helpful vote
+1
We spent a few amazing days at Jumby Bay. What an incredible place!! There are great places to go on vacation and then there are simply great experiences….. Jumby is most certainly the latter. From the moment we stepped onto the dock in Antigua we knew we were in for something special. After 7 minutes (we timed it!) on the boat and by the time we were greeted at the dock by Rozanne & Ashley (with cocktails in hand and who were both so helpful throughout our stay), we had our flip flops already on and the stress level from life in NYC was already cut in half and it only got better from there. We stayed in Pool suite with our two kids, and it was a perfect set up for our family. Given the island’s set up, the kids were able to get up when they wanted, hop on their bikes and ride around the island, visit the farm to visit the sheep, play on the beach or stop by the Veranda for breakfast. With no need to worry about room keys, cars or strangers on the island not only did the whole experience allow us to relax as parents but allowed the kids some independence. Jumby Bay quite simply redefines the term all inclusive. And everyone is SO friendly! There were so many highlights and people we would like to thank to give this review some context, but we can’t remember all of them. Shawn and Alex who ran the all the watersports/snorkeling trip were brilliant. Shawn was so patient with our daughters during our snorkeling trip to make sure they saw everything and that they were comfortable in the water. We were also totally comfortable letting the kids go out on their own tubing and waterskiing during the day. Many thanks to Patel and his team for a couple of stunning dinners at the Estate House. Not only was the food superb, service immaculate but the whole atmosphere gives such diversity to the culinary options at the resort. Finally, a special mention to the whole crew at the beach bar - always ready to have a chat about sports, politics, life in general they were always welcoming and super friendly (the kind of guys who would probably remember your name and pick up the last conversation if you went back 12 months later!) Obviously, we didn’t like Jumby much 😉 we honestly can’t think of a single experience we didn’t like.! We hope to come back very soon to this amazing island! It's worth every penny!
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Date of stay: January 2023
Value
Location
Service
Room Tip: Book dinners and snorkeling (and maybe other activities) in advance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Royston B wrote a review Feb 2023
Weston, Florida8 contributions1 helpful vote
+1
This place is truly spectacular. we recently took a short family vacation to Jumby Bay Island, and it didn't disappoint. From the moment we arrived every detail was flawless. We were met at the airport by Janet, a member of the Jumby team and driven a short distance to the dock where a private boat was on hand to take us to the Island. On arrival we were greeted with their signature cocktail, before being whisked away to our poolside suite, which was extremely spacious and well laid out. From that moment on until we departed my wife and I felt completely relaxed and pampered, while our kids were kept busy with the numerous water activities on offer, not to mention the opportunity to explore the natural beauty of this Island. The food and beverage offerings throughout our stay were finely curated and there were multiple dinning locations to choose from. The team on the Island are exceptional at delivering what can only be described as six-star service. A few notable mentions include Sean who took care of all our water activities, Abbigail and Kendia in the restaurant, Patricia and Kisca from the Estate House, and not forgetting Mario from the Verandah bar who makes the best "Old Fashioned" I've ever Had! A couple of tips, get up early and take a walk over to pasture bay, you won't regret it. Try the Rum tasting, outstanding selection, and if you've a sweet tooth the tableside souffle at the Estate House is a must! Looking forward to returning to paradise soon..........
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Guide18909968631 wrote a review Jan 2023
1 helpful vote
This was by far the most amazing place I have ever stayed!! I came with 3 of my friends and we are already counting down the days until we can come back! The water, views and scenery were just as amazing as the outstanding service and incredible staff- I cannot recommend Jumby Bay enough!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kate O wrote a review Jan 2023
1 contribution3 helpful votes
+1
Water sports, beach lounger service and attention to detail all round. Jumby is the place to relax and unwind. Easy to get around by foot, bike or buggy and completely safe. Families can choose from a range of activities, kids club, spa, snorkelling or just relaxing on the beach.
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Make sure to pack the sunscreen and books!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Canesrica wrote a review Jan 2023
Wyomissing4 contributions12 helpful votes
Despite paying $34,000 for 6 nights for a 2 bedroom villa, it was one of the worst places we’ve ever stayed. It was old, outdated, dirty, the air conditioner didn’t work well- the list goes on and on. Jumby Bay refused any type of compensation or room change for the abysmal accommodations and that is why I’m writing this review- to help others from spending their hard earned money on such a terrible resort. Besides our villa issues, service was lacking in many areas. All meals were painfully slow (well over an hour for breakfast and lunch and much longer for dinner). The tennis instructor was rude. The water sports staff was mostly rude (there were a few exceptions). When my kids wanted to order food, such as a fruit plate, from the bar in between meals, he was rude. In general, most of the staff was not friendly. Many of the previous reviews paint this idyllic picture of Jumby Bay and it is nothing close to that- the water stinks (our bathing suits smelled horribly after swimming in the sea), the food is mostly mediocre, there are big trucks and golf carts zooming around on the paths (same paths for biking/walking), our massages were disappointing, included activities and dinners have to be scheduled months in advance or daily (which is also a pain because one has to remember to go to concierge and sign up at the specified time each day) and not much to do- especially for kids. I could go on and on about the negatives but fortunately there were a few positives- the kids club staff, some of the servers, the waterskiing/wakeboarding and the snorkeling trip. Overall, I would never recommend this resort and have already dissuaded others from booking. Please don’t waste your money.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes
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PRICE RANGE
$2,766 - $3,742 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jumby bay, a rosewood hotel st. john`s, jumby bay antigua
FORMERLY KNOWN AS
Jumby Bay, A Rosewood Resort
LOCATION
CaribbeanAntigua and BarbudaAntiguaSaint John ParishSt. John's
NUMBER OF ROOMS
40
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JUMBY BAY ISLAND - AN OETKER COLLECTION HOTEL - Updated 2023 Prices & Resort (All-Inclusive) Reviews (St. John's, Antigua and Barbuda)

Frequently Asked Questions about Jumby Bay Island - An Oetker Collection Hotel
Which popular attractions are close to Jumby Bay Island - An Oetker Collection Hotel?
Nearby attractions include Prickly Pear Island (2.9 miles), Gilly Gobinet Art (2.4 miles), and Great Bird Island (2.5 miles).
What are some of the property amenities at Jumby Bay Island - An Oetker Collection Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Jumby Bay Island - An Oetker Collection Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumby Bay Island - An Oetker Collection Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Jumby Bay Island - An Oetker Collection Hotel?
Conveniently located restaurants include Cecilias High Point Cafe, Le Bistro French Restaurant, and The Cove Restaurant at The Blue Waters Resort.
Are there opportunities to exercise at Jumby Bay Island - An Oetker Collection Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Jumby Bay Island - An Oetker Collection Hotel have airport transportation?
Yes, Jumby Bay Island - An Oetker Collection Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumby Bay Island - An Oetker Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Jumby Bay Island - An Oetker Collection Hotel?
Many travelers enjoy visiting Fort Barrington (8.5 miles) and Fort James (7.0 miles).
Does Jumby Bay Island - An Oetker Collection Hotel have any great views?
Yes, guests often enjoy the harbor view available here.