I have stayed at a lot of places all over the world. This was one of the more expensive stays. Price is not everything, but when you pay a premium, you expect things to be a little better than average. I am not an overly picky guy, but I do notice almost everything regardless of the topic. Here's what I liked- Upon arrival we were met by a jumby bay rep, and accompanied through the airport, and brought to a waiting car. It made you feel taken care of, but the airport is small, and not crowded so it would have been a breeze to navigate without help. The ferry over was nice, and only had a few guests on it. The people welcoming you and explaining your stay were very friendly, in fact we did not meet anyone that worked at JBI that was not friendly and accommodating. our room was beautiful, the outdoor tub and shower were a great feature, and although we were a little further away than most it was still only a 10 minute walk to breakfast, etc.. Our bed was extremely comfortable and clean drinks were good, easy to get, no lines etc. Genny's bar was a great location to order lunch, or have a drink. White night was very nice, and felt kind of special for us. well done and the food was better than most other nights. What we didn't care for- We are there for 7 nights, and there are essentially two places for dinner, and one (the estate house) is only open a few days a week so many nights it is just the veranda. The veranda menu is marginal at best. It has FOUR meals listed under Entree. If you don't care for or perhaps can't eat something, good luck. For this kind of money, I want a MENU with choices, or a menu that changes a night or two a week. Very limited, and honestly the food was just ok. There was NO LOBSTER. Lobster season is closed. They told us many guests don't come when lobster season is closed because they enjoy the food so much more. We would be those guests, but there was no information on the JBI website stating the season was closed, only menus with various entrees including many with lobster, which we were excited to try. My wife even had her first nights meal planned. yes we love food, and this should be disclosed. It mattered to us, and according to JBI, others as well. Wait staff takes your order and doesn't write anything down..That is GREAT- IF you get the order correct. At almost every meal we had an issue with the orders being correct, and many times the staff had come back two or MORE times to ask again what we wanted. I am not talking about anything difficult we are not picky eaters, and in fact never sent anything back, we just ate what they brought. When you're hungry you want to eat, and not watch your spouse eat their food while you wait another 20 minutes for your order to be corrected.. I am talking about ordering an omelette with three ingredients and getting two wrong, after you ask three times. There is no reason or excuse here. Write it down and get it right, or don't, IF you can remember. The gift shop should be closed. It is an egregious attempt to sell products at ridiculous prices (women's bathing suits for $500, mens t shirts for $300). It made me feel like because we could afford to pay to stay here it was ok to try to get every guest for whatever they could. Honestly the feeling I got in the "gift" shop made me sick about JBI. We had a visit from a nurse because my wife hurt her back. The nurse was very friendly, but called me and said she had to "outsource a heating pad if she could locate one it would be $180+. I agreed because I believed we needed it. It showed up in about 10 minutes, so again, are you outsourcing, or did you have it and just want us to pay 15x what it is worth? My wife was very upset and made me return it. Paths are not well lit for bicycle riding after dark, and the transitions from walkway to lawn/gravel are high in some places which could present a problem for older folks, or bike riding. Circumnavigation was not something I would do again, it was essentially a boat ride around JBI, where we were told the name of every house, most of which you can't see much of. the pools are some of the worst I have been to at a resort of this caliber. One pool is at the pool grille, and in a week I never saw anyone in it. It would be like swimming in the middle of a restaurant, so I get it, but they need a pool guests can use comfortably, that is nice, and has a bar. Also, there is not a jacuzzi on the property. Farm dinner was decent, but I let there actually starving. portions are tiny, and I'm not a big guy. The estate house bar was beautiful but the food was served in very small portions, and again, the menu is very limited. We were scheduled for a 10:45 ferry to go home for a 1:45 flight. The ferry and ride took us exactly 15 minutes and we sat in the airport for 2 1/2 hours plus. Again, a small airport, not crowded and easy to navigate. We could have gone an hour later - but when I requested a later ferry I was told I could pay $100/pp to go later. Again, it felt insincere, and greedy. We paid enough already IMO. I wanted to sit at Genny's barr and enjoy our last hour or so talking about our trip. Lastly, I have been home three days, and still have not received an email with my final charges from Jumby. They did email me to tell me it is coming, but still no bill. It should be a part of the check out process. They email you an itinerary every morning so it would seem to be very easy to email out a final invoice the night before you leave, but I received nothing. For me, one hundred percent, this place is over rated.…