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Sanctuary Rarotonga-on the beach

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365 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Nelson, New Zealand
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

When you arrive at your accommodation at 3.30am in the morning having had very little sleep, it is very disappointing to hear reception staff and guests arguing "full on" about their lack of correct bookings. Not a great start to our 7 night holiday - first time in Rarotonga. Admittedly we were upgraded from the Rarotongan to The Sanctuary but... More 

Helpful?
Thank WBuzz
Christchurch, New Zealand
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The night we arrived no staff were at the bar. Apparently, the staff went home as they are not paid enough???? Very strange!! Not to worry, it was late and we had duty free for a night cap and to celebrate the start of our holiday. Oh dear, the next day our key card did not work despite three re-programmings...seems... More 

Helpful?
Thank Lindsay63
Invercargil
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Well what an ordeal and now after reading other trip advisor reviews I think I should of scrolled through more of the reviews before we booked. My husband and I are not usually complainers and in fact work in the tourism industry, we were absolutely gob smacked that in this day in and age service in this type of resort... More 

Helpful?
Thank Kjmemc

Travelers are raving about these Aroa Beach hotels

Christchurch, New Zealand
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I have traveled extensively throughout the world and am able to draw on a lot of experiences .We spent a night in the honeymoon suite that bed was great the sauna was also passable although there was a lose board on the floor ( dangerous ) the spa smelt mouldy ie the lid was mouldy. The next nights were spent... More 

Helpful?
Thank Steve G
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My partner and me stayed for our last night in the Sanctuary. Before that we went few nights in the MuriBeachcomber and 2 nights in Aitutaki Lagoon Resort. The sanctuary : Firstly the pros : - It's a really good spot of Rarotonga where you can have THE best snorkeling on the island, it's also on the beautiful sunset side... More 

Helpful?
Thank Marionlaa
Geelong, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed here last week (Augsust) for 6 nights. On our arrival there were 5 other groups to check in at 1.30am, with one staff member to check us all in. Patiently we waited until our turn to then be told your check in is down that corridoor at the Sanctuary. There we found one staff member to check us... More 

Helpful?
Thank 37Missy
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Tired room. Slow and indifferent service. Many bar cocktails not available because they had run out of white rum. Room not cleaned. Broken ceiling fan in room. Beach is nice and snorkeling excellent but don't stay at this place it is nowhere near 4 stars more like 2 star

Helpful?
Thank Ian C
vienna
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Sanctuary for one night on the way back home, coming from Aitutaki. We stayed in another hotel when we arrived in Raro, at the beginning of our vacation to the Cook Islands. I am happy we did not stay here at the beginning of our vacation. The hotel is OK for one night, once you know... More 

Helpful?
Thank sscc0404
Waikanae, Waikato, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This resort is located in one of the best spots in Raro!! Beautiful beach and reef for swimming and snorkeling. Very quiet and peaceful. Rooms! Very spacious rooms with Super King bed, and reasonably facilities within your room! If anything they just need a good overhaul. There is no such thing as daily servicing of rooms! I think we may... More 

Helpful?
Thank Emma F
Hamilton, New Zealand
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Go with true 4.5 star expectations and you will be disappointed. Expect little and you will be pleasantly surprised with what's offered. Location Great quiet beach area and lagoon. You will need a car/bike to get to main town or muri. The bus is hourly but feels a bit like a cattle van with as many squeezed in as possible.... More 

Helpful?
Thank Cyemon L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A true taste of the exotic Cook Islands in the heart of the South Pacific, Sanctuary Rarotonga is an adults-only resort located on the pristine white sand shores of Aroa Lagoon. All suites are absolute beachfront. Tropical buffet breakfast, many resort activities, and daily activities program are included in the nightly rate. The perfect location for a romantic honeymoon or a relaxed beach holiday. Three effortless Weddings in Paradise packages. A true South Pacific paradise. ... more   less 

Additional Information about Sanctuary Rarotonga-on the beach

Address: Aroa Beach, Aroa Beach, Cook Islands
Location: Cook Islands > Southern Cook Islands > Rarotonga > Aroa Beach
Price Range: $214 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary Rarotonga-on the beach 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Sanctuary Rarotonga-On The Beach Hotel Aroa Beach
Sanctuary Rarotonga-On The Beach Aroa Beach
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