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Douro Palace Hotel Resort & Spa

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Douro Palace Hotel Resort & Spa
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304 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Maldon, England, United Kingdom
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just spent 5 days here..booked through Fleetway Travel on an offer so it looked good on paper..and it was. We were welcomed with orange juice, water or chilled white port and were given a room on the 2nd floor with a beautiful view across the valley (we thought we were getting a garden view room so this was a plus).... More 

Helpful?
Thank Caroline D
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My daughter and I returned back on 22 September. This hotel was amazing. The people were extremely warm, very helpful and beyond the call of duty. This quaint and serene village of Santa Cruz do Douro was so lovely, especially going towards the Aregos station walking to it, the view was so fantastic. There was a little shop at the... More 

Helpful?
1 Thank Angela448
London, United Kingdom
Level Contributor
247 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

Up on the hills of the Douro Valley it could not fail to have great views, layout of the hotel makes the most of the hillside. Rooms were very good with a decent balcony and bathroom, bar prices reasonable (even the mini bar) just a shame we had 2 nights here. One would have been enough, the food was terrible... More 

Helpful?
Thank keithhd888
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear keithhd888, First, we would like to thank you for sharing your stay at Douro Palace Hotel Resort & Spa with us. We regret to know that you haven't enjoyed your experience with us and we would like that your stay could have been more like your expectations. Regarding the water aerobics lesson, we also regret you haven't enjoyed. However,... More 

Toronto, Canada
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a great hotel, beautiful setting, great views, good service and food. However, if you are staying in the area for wine tasting and visiting Quintas, it's a little far. Probably about n hour drive to the middle of the wineries and only a few that you can get to in less time.

Helpful?
Thank TS7521
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear TS7521, Thank you very much for choosing the Douro Palace Hotel Resort & SPA during your stay in Douro and also for sharing here your feedback. We are glad to know you have enjoyed our setting, the great views and the service and food. We do hope to have the pleasure to welcoming you back at the Douro Palace... More 

Maplewood, New Jersey
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 8, 2016 via mobile

Get a river view. Wake up early to see sunrise over the river. You can easily enjoy a stay in the summer or fall in season. Restaurant is French in style and Portuguese in attitude. Lunch by the pool is very relaxing in season. Closest hotel to Eva Queiros foundation. Train is just below down the steep hill. Foundation and... More 

Helpful?
4 Thank eastandwest11
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear eastandwest11, First of all we would like to thank you for having chosen Douro Palace Hotel during your visit to the Douro Valley and for sharing your experience with us. We are glad to know that you have totally enjoyed your stay with us. It is for us extremely rewarding to know we have met your expectations and we... More 

Porto
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 5, 2016

Decent staff. Good design. Not all rooms have river views. Nice pool and pool bar. When travelling with children ask for a larger room. Restaurant (€€) need an advanced reservation during summer. Decent food and wine nearby (Alpendre €)

Helpful?
1 Thank Manuel G
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Manuel G, Thank you very much for choosing the Douro Palace Hotel Resort & SPA during your stay in Douro and also for sharing here your feedback. We will share your experience with our team so that you can reinforce our strengths and improve our weaknesses. We do hope to have the pleasure to welcoming you back at the... More 

Dulverton, United Kingdom
Level Contributor
114 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
5 of 5 stars Reviewed June 3, 2016

Stayed here for a couple of night in May 2016. We had arrived by train at the local Aregos Station, and phoned the hotel from there, who promptly collected us. Check-in was quick and efficient and we were allocated a room overlooking the river. (Rooms either overlook the river of the garden). The room was quite large with a super-king... More 

Helpful?
2 Thank Richard_BEE
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Richard_BEE, First, we would like to thank you very much for having chosen the Douro Palace Hotel during your stay in Douro. We are glad to know that we have met your expectations and that you have enjoyed your stay with us. We do hope to have the pleasure to welcoming you back at the Douro Palace Hotel in... More 

The Netherlands
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2016

We (my wife and I) stayed three nights at this hotel in May and enjoyed every moment of it. Although the weather was rainy we had a great stay. The breakfast was good and the hotel was very quiet (off-season!). Because of the weather the (outdoor) pool was to cold, but we could use the indoor spa instead, for free.... More 

Helpful?
2 Thank Henkblub
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Henkblub, First of all we would like to thank you for having chosen Douro Palace Hotel during your visit to the Douro Valley and for sharing your experience with us. We are glad to know that you have totally enjoyed your stay with us. It is for us extremely rewarding to know we have met your expectations and we... More 

New York
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 21, 2016

It was a great spot.The staff are very helpful. The rooms with river view are a must. Just amazing views. Disappointing that the outdoor pool area was shut. All the outside bars did not appear to be open either. Think it would be better in high season, but then you get the crowds. Restaurant was hit and miss. One night... More 

Helpful?
1 Thank Nick o
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Nick o, First of all we would like to thank you for having chosen Douro Palace Hotel during your visit to the Douro Valley and for sharing your experience with us. We are glad to know that you have enjoyed the views over the Douro and we will share your experience with our team, so that we can improve... More 

Funchal, Portugal
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 10, 2016

Stayed at this hotel last week! I wish I could go back! Amazing rooms overlooking the Douro! Good Breakfast! Nice dinner! Good Room Service. Prices are good. Good Wine List. The Terrace Bar was closed, so we got our drinks from the other bar and went to the terrace. Spa is very nice. Check-in was not the best - no... More 

Helpful?
1 Thank Sarah L
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Sarah L, First of all we would like to thank you for having chosen Douro Palace Hotel during your visit to the Douro Valley and for sharing your experience with us. We are glad to know that you have enjoyed the views over the Douro, the meals at our restaurant and the Spa. It is for us extremely rewarding... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Douro Palace Hotel Resort & Spa, invites you to a unique experience of comfort and elegance in an informal atmosphere, where history and the contemporary are to be found side by side. Various spaces await your discovery, offering unforgettable moments of leisure. Professionalism, comfort, quality and the excellence of our services is our objective, which will allow you to return to the day-to-day concerns with a rested spirit. ... more   less 

Additional Information about Douro Palace Hotel Resort & Spa

Address: Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro 4640-423, Portugal
Location: Portugal > Northern Portugal > Porto District > Santa Cruz do Douro
Price Range: $86 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Douro Palace Hotel Resort & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Douro Palace Hotel Resort & Spa Portugal/Santa Cruz Do Douro
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