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Douro Palace Hotel Resort & Spa

Traveler (401)
Room & Suite (78)
Dining (20)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Douro Palace Hotel Resort & Spa, invites you to a unique experience of comfort and elegance in an informal atmosphere, where history and the contemporary are to be found side by side. Various spaces await your discovery, offering unforgettable moments of leisure. Professionalism, comfort, quality and the excellence of our services is our objective, which will allow you to return to the day-to-day concerns with a rested spirit.
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Property amenities
Pool
Restaurant
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
537Reviews
424Photos
10Q+A
25Room tips
Traveler rating
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  • 239
  • 75
  • 16
  • 8
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Popular mentions
Genetically is a good place, but definitely I was expecting more from a 4 stars hotel. There is construction ongoing and indeed is needed. The rooms size are ok, not big enough for a 4 stars. The restaurant has good quality food, but the employees are not trained and behaving
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Response from Mariana_Pereira2014, Gestor de Relações com o Cliente at Douro Palace Hotel Resort & Spa
Responded Mar 6, 2019
Dear P1893SUfernandog, thank you for choosing Douro Palace Hotel Resort & SPA and for taking the time to tell us about your stay with us. We have taken note of your comments and will pass your reviews along with our team. We hope to welcome you again for another stay with us. Sincerely, Mariana Pereira Guest Service Agent
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We stayed at this hotel for one night, given as a gift. The setting is lovely, and during the summer it would be great to sit on the veranda of the room and watch the river - very peaceful. The bedroom has a nice big bed, but the mattress was not overly comfy and the pillows not
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Response from Mariana_Pereira2014, Gestor de Relações com o Cliente at Douro Palace Hotel Resort & Spa
Responded Jan 31, 2019
Dear Susan, Thank you very much for the preference shown by the Douro Palace Hotel Resort & SPA We are deeply disappointed that your experience was not as expected. We take note of your comments on this subject and would like to inform you that it will be discussed and shared with the team. We work hard so that all guests feel good and make our hotel their home, and I regret that we did not live up to your expectations. I want to thank the opinion you shared with us, because only then can we improve our service and continue to succeed. We hope to be able to welcome you again in the near future so that we can change your opinion about the Hotel and our Team. Yours sincerely, Mariana Pereira - Guest Service Agent.
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My husband and I stayed for 1 night at the Douro palace hotel. The view from our room was great and the staff was very friendly. We followed google maps to the hotel and found it a little hard to reach. There is a better road to get to the hotel which we found later. The wifi
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Response from Mariana_Pereira2014, Gestor de Relações com o Cliente at Douro Palace Hotel Resort & Spa
Responded Jan 31, 2019
Dear Sarah, We would like to thank you for choosing Douro Palace Hotel Resort & SPA and for your kind comments about your stay. I am very glad to read that you were pleased with our location and with the service from our staff. I will pass your reviews with all our team. We hope to welcome you again soon, for another memorable stay with us. Sincerely, Mariana Pereira – Guest Service Agent.
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The best part of this hotel is the views ... breathtaking especially during sunrise. Although the furniture is not new, hotel is super clean, one of the best I have ever seen. Hotel restaurant is amazing, plenty of parking space available.
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Response from Mariana_Pereira2014, Gestor de Relações com o Cliente at Douro Palace Hotel Resort & Spa
Responded Jan 31, 2019
Dear Sandro, Thank you for choosing Douro Palace Hotel Resort & SPA and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for your recommendation! We look forward to welcome you to Douro Palace Hotel Resort & SPA in the near future. Yours sincerely, Mariana Pereira - Guest Service Agent.
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+1
Excellent location with beautiful views and wonderful personal made our stay memorable! We enjoyed very quiet and clean hotel , well deserving 4🌠! The breakfast selection is wonderful , the dinner excellent as well . We can recommend this hotel for someone, who don’t might
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Response from Mariana_Pereira2014, Gestor de Relações com o Cliente at Douro Palace Hotel Resort & Spa
Responded Jan 31, 2019
Dear Tom, Thank you for choosing Douro Palace Hotel Resort & SPA**** and for taking the time to tell us about your stay with us. We are glad to know that you enjoyed our breakfast, dinner and our hotel in general. I will pass your reviews with all our team. We hope to welcome you again soon, for another memorable stay with us. Sincerely, Mariana Pereira - Guest Service Agent
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Vista do quarto
View from the room
vista desde la habitación
a room with a view
Amanhecer no Douro
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12345616
Hello again How can we pre-book treatments in the Spa please?
Dear Greekgoddess80, Thank you for getting back to us! For you to pre-book any treatment in our Spa, we suggest you contact us directly bye email or telephone, at (+351) 254 880 000. Please let us know if we can help you with any further detail. See you soon, Marcelo Guedes Guest Service Agent
1 vote
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Dear Greekgoddess80, Thank you for your contact! We inform that we have available a shuttle service from the hotel to some local vineyards, on request and subject to availability. You should require it previously so that we may arrange your trip. Please tell us if you have any further questions and we hope to see you soon. Warm regards, Marcelo Guedes - Guest Service Agent
0 votes
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Hi Greekgoddess80! Happy to know you are visiting us next March. There are serveral vineyards around the hotel that can offer you both a tour and a wine tasting. Please kindly search Quinta de Covela, Quinta da Pacheca or Quinta do Vallado. Those are the nearest from the hotel. However, we can easily recommend you other options once you arrive to the hotel. Please tell us if you have any other question. We look forward to seeing you. Yours. Marcelo Guedes Guest Service Agent - Douro Palace Hotel
1 vote
Hi Greekgoddess80! Happy to know you are visiting us next March. There are serveral vineyards around the hotel that can offer you both a tour and a wine tasting. Please kindly search Quinta de Covela, Quinta da Pacheca or Quinta do Vallado. Those are the nearest from the hotel. However, we can easily recommend you other options once you arrive to the hotel. Please tell us if you have any other question. We look forward to seeing you. Yours, Marcelo Guedes Guest Service Agent - Douro Palace Hotel
0 votes
What is the most cost effective way to get from Porto airport to the hotel? I have seen a taxi is €180!
Dear Greekgoddess80, First, thank you for you contact. We inform that the most cost effective way to get is definitely the train. You may take the train in São Bento train station, in Porto downtown. The final stop is Aregos. It's a 1h30 fabulous journey and it costs between €7 and €9, one way. We can, then, arrange a pick-up service to bring you up to the hotel, in case you need. Please let us know if you have any other question. Hope to seeing you soon. Best regards, Marcelo Guedes Guest Service Agent for Douro Palace Hotel
2 votes
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12
"book a room with River Views"
"all rooms are facing Douro Valley, choose one at the lower flors , they have best view"
"River views are nice but Wi-Fi reception was poor"
"River view rooms are probably best but many garden view rooms can also see the river"
"Very quiet worth a river view"
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PRICE RANGE
$90 - $159 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictBaiaoSanta Cruz do Douro
NUMBER OF ROOMS
60
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