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Grand Mirage Resort & Thalasso Spa - Bali

3 people have started booking this hotel
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Guests1 room, 2 adults, 0 children
Traveler (3670)
Panoramas (30)
Videos (5)


#8 of 26 hotels in Tanjung Benoa
Travelers' Choice 2019 Winner
Certificate of Excellence
Grand Mirage Resort & Thalasso Bali is a 5 star Bali resort with a large white sandy beach right in front of the resort. With 380 rooms & suites, including new wing Family Paradise, it is set among beautifully landscaped tropical garden. Rising like a vision from the Balinese sea, it is located on the tip of Nusa Dua beach, Tanjung Benoa, Bali’s watersport center. Prime position only 20 minutes from Bali International airport, the Grand Mirage Resort is the perfect choice for a serene getaway to the Island of the Gods. Grand Mirage offers a whole new class of luxury All Inclusive and room and breakfast packages as well as an almost unlimited choices entertainment and leisure activities for adult and kids including wall climbing, adult water slide, mini water park, indoor and outdoor playground for kids. On top of it, it presents 7 world class gourmet restaurants of which one is available 24 hours, with a wide selection of food & beverage choices. Hotel guests may also enjoy the Thalasso Bali Spa and Aquamedic pool with each spa room designed with its own theme in mind, hosted by professional Spa therapists, giving the perfect relaxation.
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Property amenities
Room service
Fitness Center with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
Great View
Hotel links
Visit hotel website
Special Offer:Romance Bloom in Paradise
100Room tips
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Popular mentions
We stayed at the Grand Mirage with our two children (3 and 1) in the family wing, while my parent’s stayed in the main hotel. From a kids perspective the hotel is fantastic, they have thought about everything to make the experience great including a good kids club with soft playground, water park, great daily kids club activities and plastic plates, bibs at breakfast time. We stayed in the kids suite which was great, really modern and bright, our kids loved the bunk beds. From an adult point of view, the renovations going on meant resort did not have a relaxing feel. The hoarding around the main pool makes you feel boxed in and blocks the view of the beach from the pool. The food was so expensive and mediocre. $7 for a kids breakfast and $8 for a bowl of rice at the Indian restaurant, ridiculous! If you have young kids then it’s a good place to stay but otherwise there are definitely better resorts (better priced too) to choose in Bali.
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Response from grandmirageresort, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded yesterday
Dear Natalie E, Thank you for your taking time to write a review about our resort on the number one travel website, Trip Advisor. Your compliments to our kids club and kids facilities really appreciate. Our resort keep our food and beverage standard high by selecting high quality ingredients and renewing our hygiene certificate, while, outside restaurants do not really focus on those details. Therefore the prices in our resort and the outside restaurants are different. Once again, thank you for residing with our resort. I look forward to welcoming you again! Best Regards,
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Hotel's Favorite
Our group of 5 ladies stayed 3 days and decided on the All inclusive package. What a fantastic resort, from check in to check out it felt like we were Queens. All of the staff are a true credit to the resort, always happy greeting you with a beautiful smile and would do anything to make your stay Perfect. I was solo occupant in my room WOW we all had Ocean View room and they are Huge. Heaps of storage space, so very clean and the view is beautuful. The bathroom is a very good size, separate shower from bath all the amenities you need. Even bathrobes. Breakfast is over the top, not just your normal buffet you also get international selections, fresh juuce bar and so much more. The pool area is great, swim up bar was a favourite of ours and again the staff very attentive. Options available for All inclusive are wonderful so many choices of places to eat. Non motorised water sports included and the staff on beach are great helping to teach you windsurfing or SUP, there is motorised sports at a cost. Resort is currently doing renovations around pool area but honestly doesn't effect your holiday, we all recieved a bottle of wine apologising for the renos..When finished it is going to be amazing, can't wait to book again. If you get a chance the seafood buffet night on beach is wonderful Highly recommend this resort
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Response from grandmirageresort, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded Mar 8, 2019
Dear Bali_mannia, I am more than happy to learn that you enjoyed your stay with us. Thank you for sharing your holiday experience with us in Trip Advisor. Once again, thank you for staying with us. I could not wait to welcome you again next time. Best Regards,
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Unfortunately we were really disappointed with our stay. My husband, myself and my 5 month old travelled to Bali for my 30th, and had we known that major renovations were going on we either would have rebooked for other dates or not paid for the upgrade to the ocean view. We couldn’t sit out on the balcony or have the doors open due to the constant drilling from the pool upgrade from 8am into the night.. 10pm onwards. This completely tarnished sitting outside by the pool and also having dinner at night. When I spoke to the duty manager Diki, he advised it was an outside project manager and they didn’t give us much information on why the drilling was going into the late evening and what time it would stop, this made it extremely difficult for us to settle my baby to bed each evening. I understand renovations needed to happen and fully support these happening in the day however for guests paying thousands of dollars to stay a break from the drilling from 6pm onwards when people are trying to enjoy dinner and go to bed would be much more beneficial for the guests. However the vibe I got from the duty manager was that they don’t really care. On top of this, the shower pressure in the room was shocking, it dripped out and took around 5 minutes to warm up, I’d have to run the water well before hopping in to have a semi decent shower. I have gone through our travel agent to request the difference in the upgrade we paid for for a standard room because we probably would have been better off in a garden room as the sound wouldn’t have travelled so much and we couldn’t enjoy the views anyway. Other then that, food was great, cocktails on the all inclusive list aren’t fantastic, mostly made up of liquers, the only beer on the menu was Bali Hai. Personally I don’t think the drinks was worth it on the gold package but I can’t fault the food. I am currently waiting to hear back regarding the compensation which was made over a week ago
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It was our first solo trip as family of 5. Spent 5 wonderful days in Grand Mirage Bali, describing this magnificent place is beyond words, the beach, beautiful sunrise and most specially to all the staff. Salute to all courteous, warm, helpful and attentive people who assisted us all through out our stay. We had our renewal of vows, which could’nt be possible without the help of Ratna and Felix (wedding coordinator). It was the highlight of our holiday being 10 years as couple. From the airport transfer to housekeeping and F&B. We booked for gold all inclusive package, it was all worth it. Everything was just awesome!!! Food was great. Though there was ongoing renovation, it did’nt made our stay inconvenient. For families who want to have the most relaxing bond with their little ones, I highly recommend this place. We will definitely come again, soon!
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Response from grandmirageresort, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded 3 days ago
Dear IreneB3227, I am honored to be at your pleasure and you are satisfied with our resort and our service. Thank you for staying with our resort. I appreciate your taking time to share your experience in Trip Advisor. I look forward to welcoming you again! Best Regards,
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Our grand kids had a great time. With all of the activities and all you can drink and eat, they thoroughly enjoyed their holiday. From an adult perspective the package could be tweeted to include premium drinks in the package, or offer a premium gold package including bottled wine and premium spirits at an additional cost. The resort has some building works, but generally the staff and food were excellent. The resort is in two sections, about 500 mths apart and not internally connected. You either walk on the street or beach pathway. Our son & daughters families stayed in the family rooms whilst we stayed in the grand resort section. The rooms were big and comfortable. The breakfast in the grand resort was average, often there was no bake beans, tomatoes, ham etc. so we rate their breakfast at a 5/10. Poached eggs took ages to get. But the coffee was great.
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Review collected in partnership with this hotel
Response from grandmirageresort, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded 3 days ago
Dear Barry4085, It is a pleasure for me to learn that you had a wonderful holiday in our resort. Thank you for choosing us to be at your service. In regards to our breakfast menu, we change the menu regularly. We have noted your feedback and shared it among the respective department heads. I look forward to meeting you again! Best Regards,
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$104 - $329 (Based on Average Rates for a Standard Room)
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IndonesiaBaliNusa Dua PeninsulaTanjung Benoa
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