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Grand Mirage Resort & Thalasso Spa - Bali

Traveler (3608)
360
Panoramas (30)
Video (5)

About

#8 of 26 hotels in Tanjung Benoa
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Grand Mirage Resort & Thalasso Bali is a 5 star Bali resort with a large white sandy beach right in front of the resort. With 380 rooms & suites, including new wing Family Paradise, it is set among beautifully landscaped tropical garden. Rising like a vision from the Balinese sea, it is located on the tip of Nusa Dua beach, Tanjung Benoa, Bali’s watersport center. Prime position only 20 minutes from Bali International airport, the Grand Mirage Resort is the perfect choice for a serene getaway to the Island of the Gods. Grand Mirage offers a whole new class of luxury All Inclusive and room and breakfast packages as well as an almost unlimited choices entertainment and leisure activities for adult and kids including wall climbing, adult water slide, mini water park, indoor and outdoor playground for kids. On top of it, it presents 7 world class gourmet restaurants of which one is available 24 hours, with a wide selection of food & beverage choices. Hotel guests may also enjoy the Thalasso Bali Spa and Aquamedic pool with each spa room designed with its own theme in mind, hosted by professional Spa therapists, giving the perfect relaxation.
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Property amenities
Free parking
Free wifi
Pool
Fitness center
Free breakfast
Beach
Tennis court
Babysitting
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Room features
Suites
Family rooms
Smoking rooms available
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Hotel links
Visit hotel website
Special Offer:Romance Bloom in Paradise
4,531Reviews
402Q+A
100Room tips
Traveler rating
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Popular mentions
Staff are all very friendly and helpful, all speak and understand English well. We had a room situated in the family side of the hotel and the first room was situated on the third floor over the breakfast area and the kids club, it was very noisey early on in the morning so we
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Review collected in partnership with this hotel
+1
Hotel's Favorite
Our group of 5 ladies stayed 3 days and decided on the All inclusive package. What a fantastic resort, from check in to check out it felt like we were Queens. All of the staff are a true credit to the resort, always happy greeting you with a beautiful smile and would do anything
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Response from grandmirageresort, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded Mar 8, 2019
Dear Bali_mannia, I am more than happy to learn that you enjoyed your stay with us. Thank you for sharing your holiday experience with us in Trip Advisor. Once again, thank you for staying with us. I could not wait to welcome you again next time. Best Regards,
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We stayed at Grand Mirage in Bali at Nusa Dua from 13-19th May (a family of 3). We enjoyed every moment there. It was a very memorable holiday at Grand Mirage. The breakfast is a huge spread. There are ample restaurants to choose from inspite being vegetarians. The ambience
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Review collected in partnership with this hotel
Response from grandmirageresort, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded yesterday
Dear Paradise47173734573, Thank you for your kind review about our hotel. We were pleased to learn that you had a wonderful experience and truly appreciate your compliments for our staff as well as the service. We are more than happy to welcome you again! Yours Sincerely,
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If you go on this hotel Web site the photos are amazing and were probably taken when the hotel opened for the first time. Be warned, it's not as good as it looks. The rooms are OK but not luxurious, the bathrooms are old and seriously in need of revamping. The hotel was
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Response from grandmirageresort, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded yesterday
Dear Leonf416, Thank you for taking the time to review your experience with us. I am sorry that your arrival experience was not fully up to your expectations and please be ensured that we will take all your comments into consideration. I do appreciate you raising your concerns so that we can refocus on areas of need, as we pride ourselves on delivering memorable experience to our guests and have unfortunately fallen short of that goal. We hope to have an opportunity to better your experience with us whenever your travels brings you back to Nusa Dua, Best regards,
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We have stayed here for a week and not worth the money! Rooms are very clean and lovely in family paradise where we stayed but our family was in older part and rooms have a lot of faults... don’t expect help when you need it as no one speaks good English only basic. Food and
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Response from grandmirageresort, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded yesterday
Dear Katie A, Thank you for sharing your experience with us and we regret that your stay was not up to your expectation. Currently we are doing some room maintenance to fix some problem and to improve our facilities for guest “wow” experience. We serve wide variety and delicious dishes by emphasizing the quality of the food, cleanliness, and the hygiene. As our food and drink is slightly more expensive than other restaurant outside considering that we use the best and fresh food ingredients in the market and we ensure the cleanliness and hygiene on the food preparation. We look forward to the opportunity of welcoming you back sometime in the near future. Yours Sincerely,
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PRICE RANGE
$97 - $287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mirage hotel tanjung benoagrand mirage resort baligrand mirage tanjungbenoagrand mirage bali
LOCATION
IndonesiaBaliNusa Dua PeninsulaTanjung Benoa
NUMBER OF ROOMS
380
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