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Grand Mirage Resort & Thalasso Spa - Bali

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Jl. Pratama 74, Tanjung Benoa 80363 Indonesia
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Traveler (4457)
360
Panoramas (30)
Pool & Beach (1048)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
Updated 08/23/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/23/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 29 hotels in Tanjung Benoa
Location
4.2
Cleanliness
4.3
Service
4.4
Value
4.1
Travelers' Choice
Grand Mirage Resort & Thalasso Bali is a 5 star Bali resort with a large white sandy beach right in front of the resort. With 380 rooms & suites, including new wing Family Paradise, it is set among beautifully landscaped tropical garden. Rising like a vision from the Balinese sea, it is located on the tip of Nusa Dua beach, Tanjung Benoa, Bali’s watersport center. Prime position only 20 minutes from Bali International airport, the Grand Mirage Resort is the perfect choice for a serene getaway to the Island of the Gods. Grand Mirage offers a whole new class of luxury All Inclusive and room and breakfast packages as well as an almost unlimited choices entertainment and leisure activities for adult and kids including wall climbing, adult water slide, mini water park, indoor and outdoor playground for kids. On top of it, it presents 7 world class gourmet restaurants of which one is available 24 hours, with a wide selection of food & beverage choices. Hotel guests may also enjoy the Thalasso Bali Spa and Aquamedic pool with each spa room designed with its own theme in mind, hosted by professional Spa therapists, giving the perfect relaxation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Swimup bar
Poolside bar
Diving
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Cable / satellite TV
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Flatscreen TV
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, German, Indonesian

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
31Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
5443Reviews473Q+A100Room tips
Traveler rating
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  • 1,689
  • 646
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  • 186
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Angela A wrote a review Yesterday
1 contribution
We spent a very comfortable 5 days at Grand Mirage. We were in the family paradise part and initially were disappointed that we were further away from the action but it turned out to be nice stroll to and from the main hotel. The staff were very friendly and attentive, nothing was too much trouble. The hotel room was very spacious for a family of 5 and we enjoyed trying all the different pools. The breakfasts were amazing, so much choice! I would recommend doing the all inclusive option. We had spent 6 days in Legian first for shopping, food etc so visited the Grand Mirage purely for some R&R. We only left the resort each night for a stroll along the road to find a place for dinner. If we could re-do, we would have paid the extra for all inclusive and eaten at the different restaurants at the GM.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sambru wrote a review Sep 2022
Rye, Australia17 contributions8 helpful votes
After covid this place was amazing. Grand Mirage survived covid and honoured our credits. Fantastic staff, Job well done by Nguargh and Artha, new trainees who speak very good English. They were both very welcoming every day and there service was top notch. Everything very clean and pools are amazing.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Ocean view rooms give a good view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 3 days ago
Dear Sambru, Thank you for choosing Grand Mirage Resort & Thalasso Bali for your vacation and for taking your time to share a review upon us. We are delighted to hear that you had a great time and impressed with facilities and the services. Thank you for residing with us and we look forward to welcoming you at Grand Mirage Resort & Thalasso Bali in the very near future. Best regards, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nilima wrote a review Sep 2022
4 contributions
Wondering where to start from...the room was not ready for check in,had to wait for an hour.Next day for breakfast there were hardly any vegetarian options.ordered veg noodles,instead was served egg noodles ..in frustration ordered glass noodles,to my astonishment was served a worm in d noodles.was aghast at such callous attitude by the chef.the staff is disinterested .After repeated requests to see the manager ,a kind server named Nota apologized on behalf of the chef n staff and promised to give personal attention to vegetarian food. Next day I had to leave for the airport to India.As promised by Mr Nota ,a vegetarian breakfast box would be ready at the reception when I leave ...alas it was no where in sight ,once again I demanded to see the concerned person,he was not around and hurriedly I was given packed breakfast that had boiled eggs and other non veg stuff.i returned the bag bk to the hotel.whereas I had paid for the breakfast. I had booked considering it a 5 star and great service but this was a disaster from day 1. Zero stars to hospitality and professionalism.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 3 days ago
Dear Nilima, Thank you for sharing your views about the Grand Mirage Resort. I'm very sorry that we were unable to address your negative experiences properly whilst you were still with us. Admittedly there are rare moments when the expectation of our guests is not met or indeed exceeded. I have shared your experience with the management team to work on the service flaw. Our check in time is at 2PM and you needed to wait for your room to be ready for 30 minutes due to it was very busy on your arrival. As a good will we gave you a free 30 minutes foot massage for 2 persons at our Thalasso Spa and we upgraded you from a garden view to ocean view room for free. I am deeply sorry when you asked to meet our chef, he was not on duty at that time and our staff was not briefed in detail on how you wanted your food to be prepared. We did change your food and cooked a new dish right away for you. We have a great buffet section with delicious Indian dishes, cooked by our Indian trained chefs. Our Indian food is very authentic and is highly loved by so many of our Indian guest. The resort conducts regular pest control by spraying and fumigating the surroundings every month to ensure the safety and comfort of everyone, guests and staffs alike. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. Once again, we sincerely apologize for this very unfortunate incident. Best Regards, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jude P wrote a review Sep 2022
1 contribution
Traveled extensively in SE Asia, highly recommend this hotel. Pool complex and attached restaurants superb. Have to mention the following staff: Subarinita and Bayu our room attendants, Widya and Yeni in the breakfast dining service, Sabdha pool attendant, and a special mention to the trainee at Julie's - Yuda, a very special young man with a great future in hospitality. His laugh and humor are delightful and we will miss him! Jude and Bruce Pauling New Zealand
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Date of stay: September 2022
Service
Room Tip: Best views on level 2 or above for sea views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 6 days ago
Dear Jude P , It is a pleasure to host you on your occasion and delighted to know that you enjoyed your recent experience supported by our friendly staff as well as the service. Thank you for letting us to be a part of your special moment. I cannot wait to welcome you again at Grand Mirage Resort & Thalasso Bali. Kind regards, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magic_World wrote a review Sep 2022
Perth, Australia2 contributions
We just finished our amazing 7 day vacation at the Grand Mirage Resort. It was just pure happiness from the start to the end! On arrival we were greeted with a big Balinese smile at the reception. Check in was smooth and quick. Our room, Ocean front view was just stunning. Everyday cleaned by a super housekeeping team, sorry forgotten the names 😞. The beach was very clean, because there was a guy cleaning the beach every morning 😎. There is lots to do and eat around. Daily activities around the resort and evening buffet with entertainment. The food is seriously good, delicious to be precise, Julie’s Italian is a must! The staff at Jukung are incredible, great service and always ready with great cocktail recommendations. Yes, go for the All-Inn package, so much food and drinks, we loved it! The grounds look need and tidy, because you can see the GM walking around and checking all is ok. Actually, he is the first GM we ever talked to on our vacation. Thank you Fabian and your team for taking great care of us! We definitely recommend the Grand Mirage Resort and looking forward to return next year.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 1 week ago
Dear Magic_World, Thank you for choosing our resort for your family vacation as well as taking your time to share your nice experience staying with us. Together with all of the teams, we look forward to welcoming you back to our resort to experience the warmth and hospitality of Grand Mirage Resort & Thalasso Bali again. Sincerely, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pauline T wrote a review Sep 2022
Stockton-on-Tees, United Kingdom5 contributions3 helpful votes
We’ve just come back from spending 14 nights at the Grand Mirage hotel in Bali and what a great time we’ve all had. We met up with my daughter her husband their 2 children (1 and 3 year old) and her mother and father in law who all live in Australia. The facilities for the children were fantastic they thoroughly enjoyed the water slides and soft play area. The infinity pool was a great hit with the adults so peaceful and great view. We were staying bed and breakfast and there was a great selection to chose from at breakfast catering for every nationality. The staff were amazing in the restaurant Widya and Yeni were extremely helpful and our room was serviced by Priko who did an amazing job keeping our room spotless. I enjoyed the daily aquafit with Martr who always had a smile on his face. Great staff and lovely hotel loved Bali would definitely visit again.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 1 week ago
Dear Pauline T , Thank you for choosing our resort for your family vacation as well as taking your time to share your nice experience staying with us. We are pleased to learn that you enjoyed your overall holiday and that our facility and service met your expectation. We look forward to welcome you back in the near future. Sincerely, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trail320752 wrote a review Sep 2022
6 contributions9 helpful votes
Had a fantastic stay . All staff where wonderful. Nothing was ever any trouble. Food and drink was always available and great choice . This was are third vist to this grat hotel and although quite at present we still felt like we where back with family ( shame staff had to ware masks so you could not see the Bali smile . Special thanks to Poto the pool guy always ready with fresh towels and a good morning every day . Thanks Grand Mirage. 😊
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Ask for Forth Floor room over looking pools and Beach . Fantastic Sun Rise view over Nusa Pinda .🌞
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 1 week ago
Dear Trail320752, Thank you for your kindness and loyal support toward Grand Mirage Resort & Thalasso Bali. We are so grateful to hear how much you enjoyed every moment with us. Appreciate to your compliment on the resort’s facilities and services provided. Wishing you a pleasant continuation of your stay at the Grand Mirage Resort. Kind regards, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
troywm wrote a review Sep 2022
3 contributions
Wow what a great holiday and a great place to stay we had a wonderful time every part of our stay was amazing we were very well looked after by everyone a special mention to PRIKO our house keeping man such a wonderful person happy friendly so courteous an absolute star we thank you Priko you made our stay even better we are so grateful for your amazing care during our stay. Thank you Priko.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 1 week ago
Dear Troywm, It has been grateful to learn that our room and other resort’s facilities are above part on the expectation. We really appreciate for the chance given to us to be at your service. We are very much looking forward to welcome you again. Best regards, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jameela O wrote a review Sep 2022
3 contributions
We had a good time at the grand mirage staying in the family paradise section. Overall I give it 4 stars - it's great for families but not a 5 star resort. PROs Wonderful facilities for kids - the waterslide was a huge hit. Kids club was very good and close by the rooms with good staff. Note that kids under 3 need a nanny - rates were reasonable and it was easy to organise with the kids club. Staff on reception/whatsapp were very accommodating Good location in tanjung benoa - able to access groceries/hair braiding/massage cheaply just across the road from the hotel. Had an amazing massage and scrub at the hotel spa - one of the loveliest spa rooms and experiences I've ever had. Breakfast was huge and good. Rooms and resort are very clean. CONs Service could be a bit slow/lacking e.g. toiletries not topped up, breakfast staff very busy/slow, didn't feel very personal. Biggest downside for us was the quality of the food. Breakfast and pizzas at julies were great. But everything else we ordered was average/not that great. Nothing that really made us want to reorder. It would have been good to have some healthier options for the kids e.g toasted sandwiches. Cost of the food was reasonable (we didn't get all inclusive). Overall we had a good stay. If the food was a bit better, it would have been perfect! TIPs Beach at the resort is lovely but not a swimming beach so bear that in mind. Definitely don't book at the family paradise section of you don't have young kids. Don't use the money changer directly opposite the family paradise section in the open air booth outside the braiding shop. I heard he ripped someone off. The one in the little glass room outside the coco mart was good.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 1 week ago
Dear Jameela O , We are grateful to learn that you experienced a good holiday at Grand Mirage Resort. In reference to the food, we serve wide variety and delicious dishes by emphasizing the quality of the food, cleanliness, and the hygiene. In term of hospitality, our dedicated staff is more than happy to assists you with warm and personalized touch make sure the service is up to the standard. We highly appreciate the feedback that you gave as it will help us to improve at some areas for guest satisfaction. Best regards, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David S. wrote a review Sep 2022
1 contribution
My girlfriend and I were looking for a place to rest, relax, and recharge while experiencing a part of the world very different from our own. The Grand Mirage delivered, and our trip through Bali was exceptional. We especially want to thank the amazing service staff at the Grand Mirage, with a special shout out to Sukaya (Chip) who was an incredible concierge. Chip made our experience very memorable, and we wanted to thank him personally. Thank you very much and to his manager Fabian as well.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Mirage Resort Management, Other at Grand Mirage Resort & Thalasso Spa - Bali
Responded 1 week ago
Dear David S, Many thanks on your great review. It is a heart-warming to read your experience during your stay with us and we are thrilled for being able to make your holiday memorable. Please feel free to contact us directly should you need any assistance planning your next stay. Best regards, Fabian Anders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$93 - $141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mirage hotel tanjung benoa, grand mirage resort bali, grand mirage tanjungbenoa, grand mirage bali
LOCATION
IndonesiaBaliNusa Dua PeninsulaTanjung Benoa
NUMBER OF ROOMS
380
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Frequently Asked Questions about Grand Mirage Resort & Thalasso Spa - Bali
What are some of the property amenities at Grand Mirage Resort & Thalasso Spa - Bali?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Grand Mirage Resort & Thalasso Spa - Bali?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mirage Resort & Thalasso Spa - Bali?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Mirage Resort & Thalasso Spa - Bali?
Yes, free parking is available to guests.
What are some restaurants close to Grand Mirage Resort & Thalasso Spa - Bali?
Conveniently located restaurants include Sukun Restaurant, Tropical Tanjung, and Bumbu Bali 1.
Are there opportunities to exercise at Grand Mirage Resort & Thalasso Spa - Bali?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Grand Mirage Resort & Thalasso Spa - Bali have an airport shuttle?
Yes, Grand Mirage Resort & Thalasso Spa - Bali offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Mirage Resort & Thalasso Spa - Bali have airport transportation?
Yes, Grand Mirage Resort & Thalasso Spa - Bali offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Mirage Resort & Thalasso Spa - Bali located near the city center?
Yes, it is 0.6 miles away from the center of Tanjung Benoa.
Are any cleaning services offered at Grand Mirage Resort & Thalasso Spa - Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mirage Resort & Thalasso Spa - Bali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.