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Grand Mirage Resort

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Grand Mirage Resort
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2,684 Reviews from our TripAdvisor Community

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Showing 2,275: English reviews
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Reviewed 2 days ago NEW

We stayed in Grand Mirage for 7 nights for our 20th wedding anniversary , when we got to our room the aircon was not working properly and the manager upgraded us right away , the rooms were a bit outdated but very clean , the room service was very efficient . The staff were amazing as nothing was a hassle...

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Helpful?
1Thank 958ashwind
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest Thank you for sharing experience pertaining to your recent stay and I truly appreciate your compliment on services delivered from our staff that meets to your expectation. For your next visit, I would recommend you to book directly through our website grandmirage.com with many benefits available. Thank you for stayingwith us and i look forward to welcome you...

Sydney, Australia
Reviewed 4 days ago NEW

As my title suggests, this property is now tired but don't let that discourage you from going there as everything inside worked from a holiday perspective. As we stayed for 4 nights, it included Airport transfers which was soooo easy and worthwhile if considering staying there just 3 nights. All staff friendly although many had "language" and "understanding" issues. We...

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Helpful?
Thank Greg W
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest Thank you very much for reviewing our resort at Tripadviosr. I am thrilled to learn that your overall stay was enjoyable and that our service and facilities met your expectation. In regard to the building, pleased to inform that we are Balinese resort style and we continually do maintenance to provide our high standard service for guest satisfaction....

Perth, Australia
Reviewed 4 days ago NEW

The hotel is really good - good service and friendly staff. The hotel was very clean, smelled nice and looks good. It's really big and spacious. We arrived late, but still enough staff to help us. The rooms were nice and big. They were clean and had everything we needed. The rooms were a bit tired. The paint was flaking...

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Helpful?
1Thank Pieterw10
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest It is a pleasure for me to learn that your stay was enjoyable especially that you were impressed with our buffet breakfast. It is our top priority to ensure the guest satisfaction during stay and also to create the best possible experience upon guest coming home. I cannot wait to welcome you again in your next holiday in...

New Delhi, India
Reviewed 6 days ago NEW

We stayed at the Grand Mirage for 7 nights in the Ocean View Rooms and we can honestly say that we had a fantastic stay. From arrival to departure the staff & service was first class. The buffet breakfast was amazing with so much to choose from. A mini mart accross the road was very handy.. The overall stay was...

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Helpful?
2Thank Akhil S
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest I am glad to hear that your stay was wonderful. All the staff has been so happy to be at your service. Thank you for residing with us and posting your holiday experience in Tripadvisor, the leading traveler website. I look forward to seeing you again in the next holiday. Thank you Lakshman Perera General Manager

perth
Reviewed 1 week ago

We stayed here 5 years ago and coincidentally, ended up at the Grand Mirage again this week. Booked an ocean view suite and the room area and balcony view was lovely. HOWEVER... no hot water the first night after arrival, a.m. same thing... cold shower. Staff fixed it later that day times 2 but after the third time with no...

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Helpful?
1Thank ozwandererPerth
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest Thank you very much for your review at Tripadvisor. It is a big regret for me to know that your return stay was less than satisfactory while we always try to provide our very high standard service for guest satisfaction. I have taken and shared your feedback to respective department and we have taken immediate action to review...

Reviewed 1 week ago

My family and I recently stayed at this resort for 13 nights with the all inclusive package, which was great value for money. There were 5 restaurants to choose from, with various opening times but a huge variety of food available all of the time. We never got sick of the food and even my nearly 3 year old son...

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Helpful?
2Thank Amy K
Lakshman P, General Manager at Grand Mirage Resort, responded to this review

Dear Guest Thank you for your great feedback towards our resort. I am really thrilled to learn that your family holiday was enjoyable and that our service and facilities met your expectation Thank you for complimenting the team. I have conveyed your great feedback to them and I believe this would encourage them to provide more excellent services Once again,...

Reviewed 1 week ago via mobile

Staff helpfull,knowledgeable and friendly. Amazing rooms,beautiful views,clean with everything you need. Food unbelievable variety,caters for all pallets. Wonderful amenities, clean pool and fun for all pool bar. Variety of water sports and information desk very helpfull regarding tours and transport. Unforgettable Dinner shows with theme nights under Bali skies.

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Helpful?
2Thank Marie F
Ahmedabad, India
Reviewed 1 week ago via mobile

We visited this resort for our honeymoon and it was a beautiful stay. A grand resort in all terms. The lobby is magnificent with a waterfall and excellent staff members. The property is really big and the beach is surprisingly clean for a swim contrary to what many others say. The lagoons, swimming pool and all public areas are neatly...

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Helpful?
Thank Pradeep G
Darwin, Australia
Reviewed 1 week ago

Great food selection. Excellent location right on the beach with many choices of water sports and activities. We got the all exclusive package for $70 each which allows you all you can drink of cocktails any choice of meals in 4 different restaurants at anytime including room service and unlimited water sports. We were only there for three days and...

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Helpful?
Thank Chloe1818
Reviewed 1 week ago via mobile

We booked this hotel hoping for a place where our little one could run from the pool to the beach and where we relax and that is what we got. The hotel is showing its age and could do with a makeover but that is only a minor distraction from the overall experience. We did not go with the all...

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Helpful?
3Thank Graeme C
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Jukung Grill Restaurant
Jukung Grill Restaurant
Cuisines: Asian, Fusion, Indonesian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Mirage Resort & Thalasso Bali is a 5 Star Bali Resort with a large white sandy beach right in front of the resort. With 301 rooms & suites it is set among beautifully landscaped tropical gardens. Rising like a vision from the Balinese sea, it is located on the tip of Nusa Dua beach, in the village of Tanjung Benoa, Bali’s watersport center. Prime positioned only 20 minutes from Bali airport the Grand Mirage Resort is the perfect choice for a serene getaway to the Island of the Gods.Offering an almost unlimited choice of fun, entertainment and leisure activities, the Grand Mirage Resort Thalasso Bali is synonymous with value and luxurious comfort.Grand Mirage is offering a whole new class of luxury all inclusive and room and breakfast packages. On top of it, it presents 4 world class gourmet restaurants of which one is available 24 hours, with a wide selection of food & beverage choices.Hotel guests may also enjoy the Thalasso Bali Spa and Aquamedic pool with each spa room designed with its own theme in mind, hosted by professional Spa therapists, giving the perfect relaxation. ... more   less 

Additional Information about Grand Mirage Resort

Address: Jl. Pratama 74 | P.O.Box 43, Tanjung Benoa 80363, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Price Range: $100 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mirage Resort 4.5*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Travelocity, Hotels.com and Jetsetter so you can book your Grand Mirage Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mirage Hotel Tanjung Benoa
Grand Mirage Resort Bali/Tanjung Benoa
Grand Mirage Tanjungbenoa
Grand Mirage Bali
Hotel Style:
#4 Family Hotel in Tanjung Benoa
#4 Romantic Hotel in Tanjung Benoa
#6 Top resorts Hotel in Tanjung Benoa
#9 Spa Hotel in Tanjung Benoa
#9 On the Beach Hotel in Tanjung Benoa
#9 Luxury Hotel in Tanjung Benoa
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Questions & Answers

Here's what travelers have asked, with answers from Grand Mirage Resort staff and other travelers.
145 questions
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Questions? Get answers from Grand Mirage Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Deluxe garden view room which was large and quiet.”
 of 5 bubbles amykJ3508GL, 1 week ago | Read review
“Ocean view rooms way better”
 of 5 bubbles 122Tash122, 1 week ago | Read review
“Bottom floor is better for pool and breakfast access, beds and pillows are very hard.”
 of 5 bubbles yvonnet769, 3 weeks ago | Read review
“ocean view room”
 of 5 bubbles , 3 weeks ago | Read review
“If you have booked the Grand Mirage, check that is where you will be given a room”
 of 5 bubbles CecileBrisbane, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question