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Novotel Bali Benoa

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2,740 Reviews from our TripAdvisor Community

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Showing 1,991: English reviews
Melbourne, Australia
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago

We were very happy to return to this wonderful resort. It is really worth upgrading to the Beach Cabana for beautiful views of the beach, a small garden and extra privacy (we had previously stayed in a Tropical Terrace in the Beach Wing which was also fabulous). With all its inclusions, this resort is really excellent value for money. The... More 

Helpful?
1 Thank Traveller204674
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Greetings Traveller204674, Thank you for your positive comments and for recommending our hotel to other travelers. We are pleased to hear that our hotel, facilities, food and entertainment made your stay pleasant. We will share your comments to our team to keep improving ourselves for great service. Have a good day and take care! Sincerely, Sarah, Personal Assistant to General... More 

Melbourne, Australia
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

This Hotel ticked all the boxes for our purposes. We have a 2 year old & were concerned about how we go on our trip. The staff are very friendly & accommodating. Our room was great. After booking I read reviews about the hotel being tired. Well it isn't a new flash resort, it is a more traditional Balinese style... More 

Helpful?
1 Thank Rards
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Rards, Warmest greetings from Novotel Bali Benoa Thank you for taking the time to review your stay with us and pointed out about the hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team and we will continuously give our best efforts to improve our service. Hope to see you again,... More 

Gosford, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This was our first stay in Nusa Dua and we are so happy that we chose Novotel Bali Benoa. We stayed in a Deluxe room and the service was amazing. The staff are very helpful & friendly. Buffet breakfast had a huge variety and was very nice. Grounds were cleaned daily, gardens were lush. If you're looking to stay away... More 

Helpful?
2 Thank SophieandLex
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear SophieandLex, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah, Personal Assistant to General Manager More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Novotel benoa bali is pretty far from downtown and taxi drivers do not know well where hotel is located. But there are many restaurant, massage shops and convenience store. Employees are very friendly. But water is not going out in bathroom. It was very inconvenient.

Helpful?
Thank Chanhee P
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Chanhee P, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our room, services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience... More 

Gold Coast
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

4th time staying at Novotel Bali Benoa this time without the kids and catching up with family who came all the way from Scotland . I love the resort it feels so balinese , staff are very friendly and even remembered me from last time, food is good most of the times but we were very disappointed with the Seafood... More 

Helpful?
Thank GoldCoastGillos
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear GoldCoastGillos, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

We arrived at 11.30pm and check in was going ok until they tried charging app $100 extra for my upgrade than had been agreed on line. This was put down to a computer error and was put right. Our beach cabana was the usual Bali dark decor but with a large garden area day beds a stones throw from the... More 

Helpful?
1 Thank Chris K
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Chris K, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Devon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We stayed at this hotel for 1 week in October. We really enjoyed our stay. We have been to Bali 5 times in the past but this hotel is one of the best and most friendly hotel we stayed. The receptionist was welcoming and efficient. The room was cleaned and tidied daily. The food was good and good selection of... More 

Helpful?
1 Thank ljohnson29
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Mrs Lowina Johnson, It our pleasure to received such a kind review from you. We are glad to knew that you and your family have a memorable experience with us. Most our guests are happy with the breakfast we provide and we are glad that you one of them. We are really looking forward to welcoming you and Miss... More 

Suva, Fiji
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We had a pool villa which was excellent,fresh fruit each morning and afternoon tea everyday.the friendly staff and great service.If you want piece and quite this the place.A good choice at the breakfast time.

Helpful?
1 Thank Grant H
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Grant H, Warmest Greeting from Tanjung Benoa Bali. It our pleasure to received such a kind review from you. We are glad to knew that you and your family have a memorable experience with us. Most our guests are happy with the breakfast we provide and we are glad that you one of them. Most Definitely look forward to... More 

Cowaramup, Western Australia, Australia
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

What a lovely hotel! Short family holiday in October including two girls 9 & 15. Booked the family room in the Garden wing and were all really impressed with the rooms - they were awesome with more than enough space. Since our last stay a few years back, the hotel has since renovated the beach front area, building a sea... More 

Helpful?
Thank Grant P
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Grant P, Warmest greetings from Novotel Bali Benoa Thank you for taking the time to review your stay with us and pointed out about the hotel, the room and the food. It is always a pleasure to receive positive feedback. We will share your comments with our team and we will continuously give our best efforts to improve our... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Fantastic property. Rooms were neat and tidy. The pool next the beach is a reall good place to relax. Staff was excellent specially Wishu a bartender at the bar close to the pool on the beach. The breakfast is excellent and they also have baby sitters for kids. Would highly recommend ithis place!

Helpful?
1 Thank Prerna K
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Prerna K, Warmest greetings from Novotel Bali Benoa, We appreciate your positive feedback about our hotel and giving us a prefect rating, also reviewed about our staff, breakfast and kids club. We do take pride in catering to our guests' needs the best way we can. Hope to see you again! Kind regards, Sarah More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary. ... more   less 

Additional Information about Novotel Bali Benoa

Address: Jl. Pratama 70, Tanjung Benoa 80361, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Price Range: $88 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Benoa 5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Novotel Bali Benoa Hotel Tanjung Benoa
Novotel Hotel Bali Benoa
Novotel Hotel Tanjungbenoa
Novotel Nusa Dua
Novotel Benoa Bali
Nusa Dua Novotel
Novotel Bali Benoa Tanjung Benoa
Hotel Style:
#2 Family Hotel in Tanjung Benoa
#3 Top resorts Hotel in Tanjung Benoa
#3 Romantic Hotel in Tanjung Benoa
#5 On the Beach Hotel in Tanjung Benoa
#5 Spa Hotel in Tanjung Benoa
#5 Luxury Hotel in Tanjung Benoa
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Bali Benoa staff and other travelers.
82 questions
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Questions? Get answers from Novotel Bali Benoa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The beach cabana is really worth it!”
 of 5 bubbles Traveller204674, 1 week ago | Read review
“Walk the street to find some great restaurants”
 of 5 bubbles Rards, 1 week ago | Read review
“Garden view rooms were a lot quieter than the beach side”
 of 5 bubbles SophieandLex, 1 week ago | Read review
“Beachside are nicer”
 of 5 bubbles GoldCoastGillos, 1 week ago | Read review
“rooms on the main site are nicer”
 of 5 bubbles ljohnson29, 2 weeks ago | Read review
5 of 5
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