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Philippine Gateway Hotel

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42 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Bacolod
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Service is poor in this hotel. The supervisor was rude and did not have an inkling of what guests deserve in terms of service. He was discourteous and did not take his job seriously. The housekeeping staff loitered in the rooms instead of getting down to the business of cleaning briskly. One guy was caught by my friend (on an... More 

Helpful?
Thank RedVelvet49
Trondheim, Norway
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's overall a good stay, according to surigao standard. It's a fairly big hotell, and under constant reconstruction, or so it seems. I stayed here in December 2015, in a deluxe twin room. We just put our twin beds together to make a double bed. Room is spacious, and clean. No bugs, but you cannot avoid some evil mosquitos to... More 

Helpful?
Thank Stian R
Iligan City, Philippines
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 15, 2016

Not exactly of De-Luxe marks, but Gateway may be the best hotel in provincial Surigao City. Being provincial, it is cozy! The large glass windows open to a magnificent view of the hills, and beyond the hills more magnificent views of the sea and islands, what Surigao is world famous for. The sights when one travels are breathtaking! Being provincial... More 

Helpful?
Thank Steven_Fernandez
Torrevieja, Spain
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 8, 2016

I would rate this as a 3 star hotel max. I believe the hotel is undergoing major renovation hence the additional outside wall, the lifts are being installed at the time we were there. When we arrived there was no hot water in the shower, table lamp and remote control for the TV did not work, but the maintenance people... More 

Helpful?
Thank Sverrir J
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 13, 2015 via mobile

Gateway Hotel is under renovation, but still there are lots of rooms to stayed... rooms are big and wide... but no free bottled water coz most of hotels i stayed there are 2 bottled water free in accomodation. Staffs were friendly and accomodating... good that they have swimming pool... wifi in the lobby is good, but in respective rooms you... More 

Helpful?
Thank Joy Ann Mabini J
Makati, Philippines
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed August 22, 2015 via mobile

Just good. No elevator. It's a hassle. I won't book this hotel for a family vacation. I was booked because it's for business dealing so I had no choice. Foods are just Ok a bit expensive. Not really worth it for the amount you pay. Rooms are clean but it's just OK nothing special on it. The only concern is... More 

Helpful?
1 Thank Vince121107

Travelers are raving about these Surigao City hotels

Oslo, Norway
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 18, 2015

We booked an executive room but got really disappointed. Nothing about the room felt executive, it was less than okay. We got an old room, uncleaned carpet floor (bottle caps under the bed the two nights we've stayed there!!), small ants were crawling on the table and the bathroom was old with ants crawling as well. I did complain and... More 

Helpful?
4 Thank N0emie_05
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 16, 2015 via mobile

We ate there for lunch, they recommended a menu set good for one and when the food were served it was not good for one, good for half only, small servings for an expensive price, their so-called "gateway chicken" is a gateway to hell, very plain and very dry, Fastfoods have even better chickens. Food portions are so small. Ok... More 

Helpful?
1 Thank Video S
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 19, 2015 via mobile

With friends who had their wedding reception there and the rooms really smelled. The toilets needed a good clean. The hotel is under refurbishment and looks a mess from the outside. The room where wedding reception was held was nice.

Helpful?
Thank Carol B
philippinen
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 10, 2015

During booking they told us that there is a renovation but will be finish in May. renovation would be very necessary - but nothing. Only building extension in construction. Our room was worn-out and needs urgently renovation. The water was warm, but not hot. The aircons switched off several time (without timer) and we had to go up always to... More 

Helpful?
Thank travelmouse_13
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Philippine Gateway Hotel

Address: National Highway, Surigao City, Mindanao 8400, Philippines
Location: Philippines > Mindanao > Surigao del Norte Province > Surigao City
Price Range: $30 - $33 (Based on Average Rates for a Standard Room)
Number of rooms: 61
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