Crown Beach Resort & Spa
Beach Road, Sunset Coast, Arorangi 682 Cook Islands
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Pool & Beach (160)
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#6 of 10 resorts in Rarotonga
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.2
The Cook Islands leading luxury beachfront romance resort on Rarotonga's sunset coast...an exclusive haven for only 42 couples. 5 acres of manicured gardens, 100 meters of icing sugar beach, a crystal clear lagoon, 3 restaurants & bars, day spa & beauty clinic, gymnasium, scuba dive centre, conference & business centre, 3 wedding coordinators, 15 swimming pools + 9 spa pools...so much more than meets the eye.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Paid wifi
Pool / beach towels
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English
Location
Beach Road, Sunset Coast, Arorangi 682 Cook Islands
Crown Beach Resort & Spa
Getting there
Somewhat walkable
Grade: 65 out of 100
65
Rarotonga Airport
2.4 mi•
See all flights
Rental Cars
10 Restaurants
within 0.75 miles
2 Attractions
within 0.75 miles
865Reviews27Q+A100Room tips
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Be careful ordering the seafood platter We waited 2 hours As they forgot we ordered Then when we got the platter Cold was on top off deep fried Which is contamination I did approach the chief and bar stuff and they was totally rude about Pic is below You can see raw tuna on deep fried food Yes I got hot and cold platter But please separate plates
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Don’t order seafood platter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We arrived in Rarotonga to be transferred to the Crown Beach Resort (C.B.R.).There was no record for our transfer. After providing our confirmation number much discussion ensued. The transfer company (Island Hopper) tried to shift the blame away from themselves. Finally we were put in a taxi to the C.B.R. At the reception the greeting was: We need proof of your transfer confirmation and a credit card for incidentals. No apology was made, no attempt of a solution. Instead we were told to „take it up with our travel agent“. All this unpleasantness for the paltry sum of NZ $30 (which we had to pay for our way back to the airport 4 days later). After traveling for almost two days from America we were taken aback about the rudeness of the welcome at the C.B.R.. Unprofessional, uncaring, nothing of the supposed friendliness of the Cook Islands. While the grounds are well maintained, the pool and beach area are nice (although I personally collected a handful of broken green glass from beer bottles. Be careful to walk barefoot!), the employees seemed subdued and not motivated. Extra coffee grounds for our room never arrived, fresh beach towels had to be requested, food was average at best. Specialty coffee for breakfast NZ$ 5, better take your beach towels and umbrellas to the reception upon checkout, otherwise you will be charged. Rarotonga has changed. We visited in the 1990s multiple times. Then it was heaven, now it is completely overrun with tourists. This change was reflected in our treatment at the C. B.R.. We did not enjoy our stay there. …
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had always stayed here in the past as it offered excellent quality on all levels. Sad to return after 5 years to find their Oceans Restaurant had gone downhill in quality. They still advertise Flambe restaurant on premises - it doesn't operate. Ate elsewhere most nights. Still lovely surroundings and we always loved the pool area however staff don't come to see if you want anything like they always used to in the past.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Nice place to stay to get away from the bustling Muri area with some nice dinner alternatives...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The beachfront villa we booked fulfilled all my dreams of a tropical island! It was about three steps down onto the sand from our deck! The villa was very spacious and well equipped with air con and celiing fans and rooms were serviced each day. The staff were unfailingly helpful and charming. Nothing was too much trouble. The restaurant has gorgeous views across the beach to the lagoon and there is plenty of 'play' equipment to use should you feel the need to be energetic. Meals were excellent and everything made for the perfect, relaxing holiday experience.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Take reef shoes as the lagoon is rocky. A plug-in mozzie repellant is also useful!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Crown Beach, General Manager at Crown Beach Resort & Spa
Responded Sep 5, 2023
Kia Orana Winnall01, Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. We are overjoyed you had a great relaxing stay. We are pleased to hear you enjoyed your beachfront villa and most of all the helpful and charming staff. . Once again, we thank you for your positive review and we look forward to welcoming you back to paradise! Kia Manuia The Crown Beach Resort & Spa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was our third visit to The Crown Beach resort. I can only say that we were so disappointed compared with previous visits. We had the same room which was fine. But the toilet is built for kids butts! The rubbish bin was broken. The freezer had ice buildup and looked dirty. The food - to be honest it was most disappointing. My open steak sandwich was chewy, had 1 slice of tomato and cucumber, but the sauce looked like a separated white sauce with a few peppercorns thrown in. It was horrible and none of us could eat. Breakfast was buffet…. The food inside the stainless steel platters was cold and sometimes empty. The best thing during those days was croissants! We would go out each day and have a late lunch about 3pm so when we went back we didn’t have to eat tea. One night we thought we could have a dessert… how could that go wrong? Turned out a chocolate brownie was more the size of a cake, was bland and dry. The walnuts were bitter. I had a chocolate sundae which was a couple of scoops of ice cream and a spit of chocolate sauce. We had a staff member take our order then came back twice as she’d forgotten what we wanted. Maybe pad and pen would help!! Reception staff were helpful and friendly. And Ruth was the only staff member in the restaurant that we viewed as hardworking and friendly! The beach at low tide is very rocky now which I think was a result of the king tides. The lagoon was pretty dangerous as was rough and had rips. The entrance didn’t say Welcome when you see the pond turning green but still had goldfish in. The roofing in the restaurant was falling into disrepair with mould and loose wood with nails visible above the carved statues. It’s sad to see the resort we liked a couple of years ago become so unappealing. We won’t be going back here. …
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We arrived on Thursday only to find out that the hand basin in the toilet was leaking. I called reception they said they will move us to another room. We got back from dinner at 9.30pm that night only to find heaps of red ants on the wall near the single bed. We sprayed the area and everywhere else we thought might help only to find more coming up fromthe side of the single bed. We called reception who sent security to the room. The head of security said he will put a note and let the GM know so they could do something about it but in the meantime they had no better rooms they can move us back to the previous room. Which they did. Only to find out after taking a shower that night the shower was also leaking. There was a huge pool of water in the bathroom and toilet floor. We notified reception again who said the maintenance person with take a look. We had no update about the condition of the issue. We have booked for 6 nights We went to breakfast friday Friday morning and wanted to have a cup of tea there were no teabags. I asked the lady on duty who was so stubborn who then took 20 minutes to bring out the teabags and sort it whilst serving other "white"guests first. 20 minutes later then she brings it. The other person that was serving drinks and food in the afternoon was playing with the dog and didn't wash her hands and continued serving. This should not be tolerated especially not all guests are accpeting of this. Saturday morning breakfast we asked for eggs and bacon. Bacon was cooked and served whilst the eggs took 15 mins to get done . How is this acceptable when the rest of the breakfast was now so cold. Should it not be made and served at the same time? Other guests of a white colour were treated with more respect and we were not. I find that highly offensive especially if we are not brought up in that way. It was noticeable! Very disappointing to have an experience like this especially it being our firtime visiting this island. …
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We picked this resort as an apparent good compromise between expense and quality. Edgewater Resort was cheaper but smacked of mass tourism and crowds, which we confirmed when we saw it. Pacific Resort and a couple of others were too expensive and in our opinion not worth it given the poor quality of Raratongan beaches all around the island compared to Aitutaki. While Crown Beach gives a good initial impression and its Ocean Restaurant offers a good cooked breakfast and quality dinner, cracks soon appeared in the standard of the resort. Some windows in our villa could not be left open for ventilation because the insect screens were missing. Requests for small services (like confirming a booking) were not done until followed up a second time. Reception gave us incorrect information about shop closing times on a Saturday which if we did not accidentally discover was wrong, would have deprived us of any shopping time for souvenirs. Reception completely mucked up our airport transfer out of the resort. After WRITING to us to tell us pickup time was 7am, they rang us on the morning at 6.20am to tell us our transport had arrived for a 6,30 departure. Experience showed that a 7am departure would have easily sufficed. Another blow was the hotel cut off our wifi access (for which we paid separately) as soon as we paid our bill the evening before we left early the next morning, so we couldn't check our flight status. Wifi should not be terminated until the guest leaves the resort. Any hotel reception can make one error, but this reception made a whole string of errors and its quality of service lets down an otherwise pleasant resort. The villas are nicely furnished and roomy. The beach is poor relative to those on Aitutaki but better than out the front of some other resorts in that at least it had some sand instead of just a thick layer of coral debris. Swimming is really only feasible at one end of the resort's beach where they have cleared away rocks and bommies to make swimming in the shallow water possible. Snorkeling was said to be unrewarding. The only positive aspect of the resort beach is that kyaks are available for free use and it is out of the prevailing SE wind, being on the western side of the island. There is a grocery store and an electric bike hire place directly across the road from the resort, and a sheltered anti-clockwise bus stop just outside the resort. The resort hosts an Island Culture Night (buffet dinner + show) every Thursday. The buffet food is of a high standard and the show is well conducted with a good balance between entertainment and education. It is very popular and you need to book at least one day, desirably more, ahead. Be aware though that the seating arrangement in the restaurant is not conducive to a good view of the show from most tables, so see if you can secure a good table when you book rather than leaving it up to a random assignment. Overall, Crown Beach could be a nice place to stay at reasonable expense if its Reception staff got their act together. When and if that happens, we could recommend it as a place to stay in Rarotonga.…
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: While beachfront villas are on the beachfront, they have communal seating facilities in front of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I loved my stay here, the 2 bedroom villa was perfect for me and my 2 mates, our deck had the best view and when we weren’t on the deck we were on the beach in sun loungers for many hours reading our books. We loved the staff who were always accomodating! Meitaki maata
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Date of stay: July 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Villa 6 has the best view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed in a pool villa. Great value. Great privacy. Large king size room with day bed/ 3rd adult bed. Kitchenette, separate toilet and large bathroom with bath and shower and double basin. Garden, pergola and pool for private use in walled off villa. Great for couples or family of 3. Resort is reasonably well maintained. Our accommodation and resort overall felt like 4 star. However some items drop it to a 3 star. Service is 'island relaxed' but freindly and effective. WiFi is rubbish (good excuse actually to just disconnect from the 1st world). Breakfast buffet is good and they will cook egg and bacon on request. However lunch and dinner menu well below average for even a 3 star hotel (I suspect lingering COVID issues on the island are still at play with skilled workers). We ate out every opportunity. Facilities are OK. Pool is great and you can snorkel off the beach in calm water. Cocktail bar is a PLUS. Overall enjoyed the stay. Great location to experience the island and was served by wonderful people.…
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Pool villa is excellent. Bus stops outside. Get a vodafone cell chip for your stay $69 for 10GB +...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We got married here just over a month ago and thanks to the organisation from Sierra and the rest of the Crown Beach Resort team we had our dream destination wedding! They ensured everything went smoothly on the wedding day so we could enjoy the day stress-free. Not to mention the food buffet at our reception was delicious! Definitely recommend Crown Beach Resort as an ideal location for a beautiful sunset beachfront wedding.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$176 - $322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown beach hotel arorangi, crown beach resort and spa, hotel crown beach, crown beach resort rarotonga
LOCATION
Cook IslandsSouthern Cook IslandsRarotongaArorangi
NUMBER OF ROOMS
36
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Claim Your ListingCROWN BEACH RESORT & SPA - Updated 2023 Prices & Reviews (Arorangi, Cook Islands)
Frequently Asked Questions about Crown Beach Resort & Spa
Which popular attractions are close to Crown Beach Resort & Spa?
Nearby attractions include Tik-e Tours (0.1 miles) and Aumata Mini Golf (0.3 miles).
What are some of the property amenities at Crown Beach Resort & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Crown Beach Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Beach Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crown Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Crown Beach Resort & Spa?
Conveniently located restaurants include Kikau Hut Restaurant, The Waterline Restaurant & Beach Bar, and OTB Restaurant & Bar Arorangi.
Are there opportunities to exercise at Crown Beach Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crown Beach Resort & Spa have airport transportation?
Yes, Crown Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crown Beach Resort & Spa?
Yes, laundry service and self serve laundry are offered to guests.
Does Crown Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crown Beach Resort & Spa?
Many travelers enjoy visiting Wreck of the Matai (3.7 miles).