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Beach Road, Sunset Coast, Arorangi 682 Cook Islands
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Traveler (763)
Room & Suite (214)
Pool & Beach (158)

About

#3 of 4 in Arorangi
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.2
The Cook Islands leading luxury beachfront romance resort on Rarotonga's sunset coast...an exclusive haven for only 42 couples. 5 acres of manicured gardens, 100 meters of icing sugar beach, a crystal clear lagoon, 3 restaurants & bars, day spa & beauty clinic, gymnasium, scuba dive centre, conference & business centre, 3 wedding coordinators, 15 swimming pools + 9 spa pools...so much more than meets the eye.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Paid wifi
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast buffet
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English
825Reviews27Q+A100Room tips
Traveler rating
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Delwyn D wrote a review Apr 2022
22 contributions27 helpful votes
we booked a pool villa, whilst expensive it was worth every cent to have your own private pool to jump into whenever. The villas are big and spacious and kept very clean. The restaurant left a lot to be desired. Lots of choices of food not available which was frustrating. room service never got it right. but when the right food did arrive it was generally good.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Crown Beach, General Manager at Crown Beach Resort & Spa
Responded Apr 21, 2022
Kia Orana Delwyn, Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. We are pleased to hear you enjoyed your Courtyard Villa Suite especially having your own private pool. We would like to apologise for the mishap at the restaurant and this has been addressed with our Food & Beverage Manager. We are always striving to improve our standards and therefore your comments will provide a valuable tool of reference during our Departmental Meetings and Staff Training Sessions. Your contribution is therefore appreciated. Once again, we thank you for your positive review and we look forward to welcoming you back to paradise! Kia Manuia The Crown Beach Resort & Spa Team
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Carolyn wrote a review Apr 2022
1 contribution
Beautiful on the beach location, spacious individual villas, plenty of happy, attentive staff catering for our every need. Cocktails and food first class and plentiful! Lovely pool and outdoor dining areas in a garden setting. Magical holiday with perfect hot calm weather.
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Date of stay: April 2022Trip type: Traveled
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Response from Crown Beach, General Manager at Crown Beach Resort & Spa
Responded Apr 13, 2022
Kia Orana Vampire8, Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. We are overjoyed you had an amazing stay with us. We are pleased to hear you enjoyed your villa, first class cocktails and food on a beautiful beach location, lovely pool and dining areas in a garden setting and most of all the staff. Once again, we thank you for your positive review and we look forward to welcoming you back to paradise! Kia Manuia The Crown Beach Resort & Spa Team
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J885ERpaulac wrote a review Sep 2021
1 contribution
We had a fantastic time at the Crown Beach Resort. Yes, covid did throw a curveball. The morning after level 4 was announced in NZ, and we were asked to stay in our courtyard pool villa until we had a negative covid test back. The staff bought us drinks & food and checked in via phone calls over the 24 hours. The test result came back within 24 hours, and we were able to carry on our holiday around the island. The staff in the restaurant Oceans and the bar area were very friendly and helpful; the cultural night was brilliant. The reception staff were also excellent and they even organised an appointment at the local health clinic when I came down with an ear infection. Parts of the resort does look a little tired and I do understand that this is something they will be working on in the coming months. Yes, there was a lack of snorkelling gear etc... But I suggest you bring your own in these covid times. Yes, the wifi was shocking anywhere but at the restaurant, but you are on holiday on an amazing island, at a beautiful resort. Do you really need to be that connected all the time? We will definitely be back and are already planning our return trip.
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Date of stay: August 2021Trip type: Traveled
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Response from Sierra Glade, General Manager at Crown Beach Resort & Spa
Responded Jan 18, 2022
Kia Orana J885ERpaulac, Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. We are overjoyed you had a fantastic stay with us. We are pleased to hear you enjoyed the cultural night at the Oceans Restaurant and most of all the staff. Management and staff have been working hard upgrading the Resorts ready to welcome all our guest back. Once again, we thank you for your positive review and we look forward to welcoming you back to paradise! Kia Manuia The Crown Beach Resort & Spa Team
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GaryandLesleyTravel wrote a review Aug 2021
Auckland Central, New Zealand4982 contributions456 helpful votes
+1
Our stay could easily be described as a game of two halves perhaps impacted by the level 2 Covid lock down in place at the time. On the positive the room and courtyard were very good and of the standard expected from a resort charging over $640 NZD per night. The room very comfortable with a private pool, big bathroom and a great shower, air conditioning, a one channel TV, safe, fridge, microwave, toaster and tea and coffee making facilities. On the negative we were never made to feel welcome, although we were both well, had stayed across the NZ government’s advice in regards to places of interest we were forced to have a covid test and isolate in our room until the results came back, even after the results came back it was hard not to think they just wanted the last of the remaining guests gone. The paid wifi was patchy outside of the resort centre so useless when isolating in our room or later at the resort beachfront. With only 6 units occupied (out of 36) there was no snorkelling gear available. The main pool was not clean and the restaurant and bar shut earlier than advertised and reception would not do room service. If the resort had been at any where near capacity there would be a huge shortage of beach leaners and sea kayaks. The roosters that were allowed to roam the grounds woke us and kept us awake at all hours of the night. The property has an on-site Spa and 2 Restaurants although one is shut. Food and service at Oceans (house restaurant) was very good. In short the resort looks & charges like a major resort but can’t deliver against promises made, we won’t be back and couldn’t advise anyone to stay, the prejudice we received was disappointing and not only reflects badly on the Crown but on Rarotonga.
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Date of stay: August 2021Trip type: Traveled
Room Tip: Keep looking
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1 Helpful vote
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Response from Crown Beach, General Manager at Crown Beach Resort & Spa
Responded 4 weeks ago
Kia Orana Lesley M, Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. Although we naturally delight in receiving compliments, we also sincerely appreciate our Guests informing us of when our services and/or products fall short of expectations. We would like to apologise that you felt unwelcome and wished that you had brought this to our attention as the Resort Duty Manager is always available on site to attend to any concerns e.g. wifi, restaurant, housekeeping. As for the roosters well that's another issue, the chickens here in Rarotonga are free range and unfortunately as hard as we try to keep them off of the property, there is not much we can do as they are abundant and wander freely. Our Mangement & staff have been working hard during the lockdown to improve some of our Villas and main pool which is now in operational. We are always striving to improve our standards and therefore your comments will provide a valuable tool of reference during our Departmental Meetings and Staff Training Sessions. Your contribution is therefore appreciated. Once again, we thank you for your review and we hope to welcome you back to paradise again soon! Kia Manuia The Crown Beach Resort & Spa Team
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Patrick wrote a review Aug 2021
Wellington, New Zealand10 contributions3 helpful votes
The resort itself is ok. Everything is rather tired but ok. However the beach is a bit hopeless. Huge waves break not far out and the remainder washes into the beach, creating rough water and constant churn, throwing rocks up all over the beach, presumably indicative of what you would find in the water were you to venture in. The website says “Our snorkeller’s lagoon is approximately 100m wide and stretches for kilometers along the west coast; the lagoon water is crystal clear and full of colourful reef fish and a variety of live coral. It is the perfect place to use your snorkelling equipment” – this is true of Rarotonga in general but not Crown Beach itself, if you tried snorkelling in those waves you would be drinking water through a straw until you drowned, having seen nothing in the churned up water. Discussing this with the staff, this has always been the case and we were clearly not the first people to raise this. Flambe restaurant was closed, fairly permanently it seems - presumably due to covid which is understandable but should have been advised. Oceans is more of a bar, serving bar type food which is fine for what it is but limited, especially if you have food allergies. The website statement “Crown Beach Resort & Spa fresh-water swimming pool has been refurbished featuring mid-blue paint with an iridescent sheen; new mosaic tiles in marine life designs; new LED lighting; smoothened edges” must date back 20 years given the current state of the pool. The staff are nice as is common to most pacific island resorts. They were very apologetic about the situation and we were sorry for them being put in such a position by management who have clearly not put anything into the resort in many years and lie blatantly on their website. As to all the positive reviews here, I guess compared to working through winter at home anywhere on a tropical island seems great. Its not a bad place if you just want a base to sit in the sun or drink at the bar between trips elsewhere but even then, there are nicer places for similar money. To me, the absolute minimum you expect from any accommodation is a a decent night’s sleep and here the beds are old and a bit lumpy while the roosters that roam the resort will wake you at dawn. I have to question many of the reviews here. While I can understand that some people will be happy enough at any reasonably comfortable resort in a sunny warm climate, there are some specifically saying patently untrue things about the great snorkelling so I have to wonder whether these were fake reviews planted by the resort itself.
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Date of stay: August 2021
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Response from Crown Beach, General Manager at Crown Beach Resort & Spa
Responded 4 weeks ago
Kia Orana Patrick M, Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. Although we naturally delight in receiving compliments, we also sincerely appreciate our Guests informing us of when our services and/or products fall short of expectations. We apologise that you were disappointed with our Website Advertisement and we will look into this and make any amendments as we see fits. Management & staff have been working hard during lockdown improving some of our Villas and our main pool which is in operational. We are always striving to improve our standards and therefore your comments will provide a valuable tool of reference during our Departmental Meetings and Staff Training Sessions. Your contribution is therefore appreciated. Once again, we thank you for your review and we hope to welcome you back to paradise again soon! Kia Manuia The Crown Beach Resort & Spa Team
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Adele J wrote a review Aug 2021
Wellington, New Zealand6 contributions2 helpful votes
Our first visit to Rarotonga and after 10 days at Crown Beach Resort, we are now delighted to discover that we will have many more return visits. Our villa with pool was beautiful, spacious room with amazing bathroom, huge double shower etc all added to the lux relaxed ambience of the resort. The first thing that we were delighted with were the team. Checking in was very relaxed and welcoming, and Luke insisting on taking both our large suitcases, led us to our villa. What a lovely friendly man, obviously proud to be part of the Crown Beach team. The whole vibe was so relaxing, the service in every area just superb. Our cooked breakfast was looked forward to as a wonderful start to the day, ending each evening in Oceans bar, watching the amazing sunsets. If relaxation, amazing service and fab cocktails is your thing, don't delay, book at Crown Beach Resort, you won't be disappointed.
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Date of stay: August 2021Trip type: Traveled
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Response from Sierra Glade, General Manager at Crown Beach Resort & Spa
Responded Jan 17, 2022
Kia Orana [5kiwis2014, Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. We are overjoyed you had a great & relaxing stay here with us. We are also pleased to hear you enjoyed your villa and thank you also for your comments on our staff services. Once again, we thank you for your positive review and we look forward to welcoming you back to paradise! Kia Manuia The Crown Beach Resort & Spa Team
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Rina Thompson wrote a review Jul 2021
Te Kauwhata, New Zealand3 contributions2 helpful votes
+1
We changed to Crown Beach Resort from another resort. based on the fact the had a few different options for dinner. one being Flambe Restaurant. Steak and Ribs... had excellent reviews and also checked out the menu at the other resort restaurant. LOVE seafood and the seemed to have some of the best options for seafood. Upon our arrival, after checking in we found our way to the resort restaurant and instantly my bubble was BURST, after finding out Flambe Restaurant was CLOSED until further notice and NO seafood options were available during our stay 😥😥😥 That night we went out in search of other restaurant options, but returned to the resort as everywhere else was fully booked. In my state of disappointment I asked to meet wit the resort duty Manager and expressed my utter disappointment at what I felt was FALSE advertising to lure visitors to the resort only under deliver on expectations! Mindy the duty manager did after that go out of her way to organise prawns, which was amazing... The resort was beautiful, in a very quiet location, with AMAZING sunsets!!
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Date of stay: July 2021Trip type: Traveled
Room Tip: Check with the resort directly about restaurant and menu options prior to booking as they...
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neill wrote a review Jul 2021
Tauranga, New Zealand1 contribution1 helpful vote
Well we’re do we start it was so bad shower was leaking for some time and. Was mould contaminated we were moved to a upgrade and that was a disaster as well air not working pool comings lose out side furniture broken across the whole of the accommodation site main pool complex in a bad state of repair food restaurant was such a low standard not even rateable staff are friendly and helpful but it was a total lack of financial input and stimulus into this accommodation for quite some time not just Covid related but over many years I just think that it was giving a five star rating is absolutely beyond contempt
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Date of stay: June 2021Trip type: Traveled
Room Tip: Cancel if you have booked at this Accommodation
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1 Helpful vote
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Response from Crown Beach, General Manager at Crown Beach Resort & Spa
Responded Feb 24, 2022
Kia Orana Wanderer54679043228 Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. Although we naturally delight in receiving compliments, we also sincerely appreciate our Guests informing us of when our services and/or products fall short of expectations. We would like to apologise for the leaking shower, mould contaminated and also the furniture and the main pool. Our Management & staff have been working hard during the lockdown to improve our Villas and our main pool which is now in operational again. We are always striving to improve our standards and therefore your comments will provide a valuable tool of reference during our Departmental Meetings and Staff Training Sessions. Your contribution is therefore appreciated. Once again, we thank you for your review and we hope to welcome you back to paradise again soon! Kia Manuia The Crown Beach Resort & Spa Team
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David v wrote a review Jun 2021
Auckland, New Zealand44 contributions9 helpful votes
Our fourth visit was delayed for a year by Covid. It was like coming home to friends when we eventually got there. The Crown is beautiful yet relaxed. The villas are varied and lovely with a range of choices. The setting is magical and eating at Oceans is like dining on the beach every meal. Their best asset though is their staff. They made is feel like family coming home. Drinks ate well priced and the food is amazing value, especially if you have a healthy appetite. We will be back
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Date of stay: June 2021Trip type: Traveled
1 Helpful vote
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Response from Sierra Glade, General Manager at Crown Beach Resort & Spa
Responded Jan 17, 2022
Kia Orana Davidv6397, Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. We are overjoyed you had great experience staying with us. We are pleased to hear you enjoyed your villa, Oceans Restaurant, and most of all the staff. Once again, we thank you for your positive review and we look forward to welcoming you back to paradise! Kia Manuia The Crown Beach Resort & Spa Team
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onehunga67 wrote a review Jun 2021
Rarotonga, Cook Islands6 contributions3 helpful votes
This place definitely need a make over.What a shame it's got the potential for a top resort, the only reason it's still there it's the staff, they are pretty awesome very helpful.The price abit too high it's trying to be a four start but no way.
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Date of stay: June 2021Trip type: Traveled
1 Helpful vote
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Response from Crown Beach, General Manager at Crown Beach Resort & Spa
Responded Feb 24, 2022
Kia Orana onehunga67 Meitaki for taking the time to review your stay at Crown Beach Resort & Spa. Although we naturally delight in receiving compliments, we also sincerely appreciate our Guests informing us of when our services and/or products fall short of expectations. We would like to take this opportunity to apologise and that you were not happy with your stay with us. The Management and staff have been working hard during the lockdown to improve some of our Villas and also our main pool. We are always striving to improve our standards and therefore your comments will provide a valuable tool of reference during our Departmental Meetings and Staff Training Sessions. Your contribution is therefore appreciated. Once again, we thank you for your review and most of all your comment of the staff and we hope to welcome you back to paradise again soon! Kia Manuia The Crown Beach Resort & Spa Team
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PRICE RANGE
$274 - $386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown beach hotel arorangi, crown beach resort and spa, hotel crown beach, crown beach resort rarotonga
LOCATION
Cook IslandsSouthern Cook IslandsRarotongaArorangi
NUMBER OF ROOMS
36
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Frequently Asked Questions about Crown Beach Resort & Spa
Which popular attractions are close to Crown Beach Resort & Spa?
Nearby attractions include Tik-e Tours (0.1 miles) and Aumata Mini Golf (0.3 miles).
What are some of the property amenities at Crown Beach Resort & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Crown Beach Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Beach Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crown Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Crown Beach Resort & Spa?
Conveniently located restaurants include OTB Restaurant & Bar Arorangi, Kikau Hut Restaurant, and The Waterline Restaurant & Beach Bar.
Are there opportunities to exercise at Crown Beach Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crown Beach Resort & Spa have airport transportation?
Yes, Crown Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crown Beach Resort & Spa?
Yes, laundry service and self serve laundry are offered to guests.
Does Crown Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crown Beach Resort & Spa?
Many travelers enjoy visiting Wreck of the Matai (3.7 miles).