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Hotel Novotel Moscow Sheremetyevo Airport

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Hotel Novotel Moscow Sheremetyevo Airport
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1,197 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Reviewed 1 week ago via mobile

End of the new year holidays we came back to Russia with my wife and daughter . As we had late arrival and early flight to go to Volgograd we decide to take an hotel in airport. I arrived first my check in was fast and with no major problem my first feeling was good the room was clean and...

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Helpful?
Thank pierre l
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Pierre, Thank you for choosing “Novotel Sheremetyevo Airport” and taking time to share your experience with us. We sincerely apologize for the inconveniences you experienced during your stay with us. We always pay great attention to reviews of our guests, because it helps to improve quality of service day by day. I would like to assure you, that all...

Yuzhno-Sakhalinsk, Russia
Reviewed 1 week ago

This is not my first time when I stay in Novotel. Over last 24 month, we travelled a lot from Europe to Far East and an overnight in Moscow was required. I have stayed in this hotel as Gold Status as well as Classic Member, so I can make a comparison. Over last 6-12 month, Novotel made service improvement and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alexander S
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Alexander! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that it's not your first stay with us and you appreciated quality of provided service. Thank you for all the positive moments mentioned in your review. To provide the best service is our priority. We try to make our guests feel...

Reviewed 3 weeks ago

I travel a lot to Moscow and I have stayed in many different hotels, but the best staff I have come across is the staff at the Novotel Moscow Sheremetyevo. Here are a few examples of their impeccable customer service and staff. First, I must speak about two MVP (most valuable players) Evegeniya Batylina and Sergey Nikitin. Evegeniya was always...

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Helpful?
Thank Bernhardt G
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Bernhardt! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are really glad to know that you appreciated your stay with us. Accept our special thanks for your kind words regarding our Front Office staff. To provide the best service is our priority and we are very happy to find out that we...

Paris, France
Reviewed December 18, 2016

A large Novotel, right at the airport. Impossible to jog outside in the vicinity but a nice sport center with sauna, hammam, swimming pool and fitness equipment. The lobby is huge, giving a nice impression of space inside, above the hotel restaurant. Nice check-in feature via SMS and online

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Helpful?
Thank philhellich
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Philhellich! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. Accept our special thanks for your kind words regarding our design and fitness centre. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards,...

Bishkek, Kyrgyzstan
Reviewed December 10, 2016 via mobile

Stayed here for a 17 hour layover, great facilities, gym, hammam, bath tub in room is a bonus for travelers wanting to soak in after travels. The food court is outstanding: meats, fish, Rusdion and European staples. There are shuttles to every terminal every 20 min and back, respectively. The aeroexpress train to city center is across the street).

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Helpful?
1Thank Gabdulhakov
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us, thank you for all the positive moments mentioned in your review. To provide the best service is our priority and we are very glad to find out that we made your stay memorable and...

Bangkok, Thailand
Reviewed December 9, 2016 via mobile

We have arranged for a group dinner of 14 people for Chinese supper. Everything has been agreed and paid in advance. Right after landed at the airport our customers were expecting decent meal, instead we were stood up for half an hour with no Chinese food, but some (con)fusion Russian / "pretending-to-be" asian food. Where is the manager?

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Helpful?
Thank Janejit
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Janejit! Thank you for choosing “Novotel Sheremetyevo Airport” and for your feedback. Please, accept our deepest apologies for any inconvenience caused during your visit. We do our best to check all the information and control this situation. Our management staff will connect with your managers to clear up this problem as soon as possible. We appreciate your concerns and...

Reviewed December 5, 2016 via mobile

There's a shuttle service waiting for you just outside the arrival door, but it's not clear it is indeed 50m on the right, just in front of the entrance and not the exit; wandering around at -14°C it's not exactly what you would like to do in search of it. It's one every 20 minutes up to 22:30 then it's...

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Helpful?
Thank Michele D
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Michele! Thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay. Guests’ comments are very important for us because it helps us to improve quality of service. Thank you for all positive moments mentioned in your review. Accept our apologies for any inconvenience which you have experienced during your stay....

Baku
Reviewed December 1, 2016

I stay in this hotel 2 nights as had a meeting in Moscow and we decided to make it in aiport hotel which allow to save time . Hotel is very good , with business facilities as meeting room and etc. Room was clean and service was excellent and very helpful staff .

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Helpful?
Thank Aliyar H
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Aliyar! Thank you very much for your feedback addressed to “Novotel Sheremetyevo Airport”. We are really glad to know that you enjoyed your stay. Please, accept our special thanks regarding professionalism of staff and quality of our rooms mentioned in your review. We are doing our best to provide perfect service to our guests. We hope that during your...

Saint Herblain
Reviewed November 14, 2016

Modern hotel located close to the airport with free shuttle connection. Well equipped. Restaurant is good quality as usual in Novotel. Bar is very good. It is of course far from Moscow center. I would recommend this hotel for those who stay around the airport for few days in connection.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alain G
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Alain! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to know that you appreciated your stay with us. Thank you for all positive moments mentioned in your review. To provide the best service is our priority and we are very happy to find out that we made your stay memorable...

Aberdeen, United Kingdom
Reviewed November 7, 2016 via mobile

I visit quite regularly and find it very good every time. Close to the airport with a great and regular shuttle service. The rooms are clean and bathrooms a good size and they have a minibar The bar area is homely. All the staff are friendly and speak English. The breakfast is extensive and good quality

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Helpful?
Thank RichieAdams
NovotelSheremetyevo, Управляющий at Hotel Novotel Moscow Sheremetyevo Airport, responded to this review

Dear Mr. Adams, Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your stays with us! It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try providing our guests with perfect conditions for the rest. We...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Moscow Sheremetyevo is located at Sheremetyevo International Airport, 30 km from the centre of Moscow. This 4 star hotel with refurbished rooms caters to business travelers with six conference rooms and WiFi internet. Relax at the hotel bar and enjoy international and Russian cuisine at Fusion Grill&Bar. Unwind with our pool, gym and sauna. Free airport shuttle and secure parking. 15 Km from the Crocus Expo exhibition centre. ... more   less 

Additional Information about Hotel Novotel Moscow Sheremetyevo Airport

Address: Mezhdunarodnoye Hwy | Sheremetyevo-2 Aeroport, 3, Khimki 141400, Russia
Location: Russia > Central Russia > Moscow Oblast > Khimki
Price Range: $93 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Moscow Sheremetyevo Airport 4*
Number of rooms: 493
Reservation Options:
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Also Known As:
Novotel Moscow Sheremetyevo Hotel Moscow
Accor Moscow Sheremetyevo
Moscow Novotel
Hotel Novotel Moscow Sheremetyevo Airport Moscow Oblast/Khimki, Russia
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Novotel Moscow Sheremetyevo Airport staff and other travelers.
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Questions? Get answers from Hotel Novotel Moscow Sheremetyevo Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fast train from Aiport to Moscow city just in 100 m from hotel”
 of 5 bubbles Alyar, Dec 1, 2016 | Read review
“Rooms are all very silents, especially those facing South or Est.”
 of 5 bubbles Y9880QBandreaa, Jul 31, 2016 | Read review
“I had a room high up and was troubled by any noise”
 of 5 bubbles J0nnyB0y682, May 8, 2016 | Read review
“Don't forget about aircondition!”
 of 5 bubbles Lev_shopun, Mar 27, 2016 | Read review
“Go for high floor!”
 of 5 bubbles ThiruJeeva, Dec 2, 2015 | Read review
5 of 5
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