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Bexleyheath Marriott Hotel

Traveler (128)
Room & Suite (51)
Dining (18)

About

#2 of 2 hotels in Bexleyheath
Location
Cleanliness
Service
Value
Treat yourself to a comfortable stay at Bexleyheath Marriott Hotel. Our hotel in Bexleyheath features everything you need for a memorable stay in South East London, England. Whether traveling for business or leisure, enjoy ideal access to the 02 Arena, Bluewater, and Greenwich.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
17Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
878Reviews
18Q+A
100Room tips
Traveler rating
  • 313
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  • 69
  • 63
Time of year
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  • English
Popular mentions
I am someone who only normally reads reviews but felt I had to warm others here, we stayed in the suite of the Hotel for 2 nights, expecting a lovely stay to get away for the weekend, there was a pub directly opposite our room at the front of the hotel, which played very very
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Response from Coastal05410906102, Manager at Bexleyheath Marriott Hotel
Responded 1 week ago
Dear bluejurose, Thank you for taking time to review our hotel and thank you for choosing to stay with us. Firstly I would like to apologise for the issues that you have experienced during your stay, our number one priority is to provide best hospitality possible to all of our guests and I am very sorry that we have failed in this situation. We have a 24 hour reception desk were we are always happy to help, air conditioning and TV issues can be resolved by our maintenance team as soon as reported. Regarding noise, we have had alternative rooms in the hotel that we could of moved you to as well. I do apologise that this was not offered to you at the time however reception have not received any information regarding the issues that you have stated above. Marriott is taking a part in supporting environment by using paper free newspapers that can be downloaded on your phone, I do apologise that this did not meet your expectations. Once again thank you for taking time to review your stay with us and we looking forward to serve you again in the future whenever travel brings you to Bexleyheath. Best regards, Jurate Cepulyte
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My wife & I recently stayed at this Marriott hotel. The outside & car park were found to be untidy & messy. Rubbish all around. The reception was clean & well lit. The receptionist was pleasant & smiley. The room light & airey, but only average clean, dust on various surfaces.
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Response from ClaireT2793, Manager at Bexleyheath Marriott Hotel
Responded 2 weeks ago
Dear Ron T, thank you for posting a review in regards your recent visit to the Bexleyheath Marriott hotel and your kind comments in regards the receptionist. We do appreciate your feedback as this allows me to review all the services we offer and as required action any necessary changes for the benefit of all our guests. I do trust that we will have the opportunity to restore your confidence in the services we provide on your next visit.
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Nice location, and nice clean hotel. The staff were efficient and the breakfast good - though costly at £13.00. One doesn’t need to ask why in-room WiFi isn’t offered free (and easier to access) as it is clearly perceived as a profitable extra. By now in-room WiFi should be as
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Response from AmeyaN18, Manager at Bexleyheath Marriott Hotel
Responded 3 weeks ago
Dear Mr. Ritthichai, Thank you for taking time to give us your valuable feedback and sharing your experience with the Bexleyheath Marriott Hotel. Your feedback has been well noted and will definitely be reviewed. Unfortunately on this instance we have not been able to meet your expectations, leave alone exceeding them. I hope that you give us another opportunity to serve you in the-future.
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All decleor facials are supposed to come with a back diagnostic massage, (as confirmed in their brochure) however on my first visit to this spa, this was not included in my treatment. Not sure if this is the norm there. Maybe because the therapist was running late. My
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Response from ClaireT2793, Manager at Bexleyheath Marriott Hotel
Responded Apr 18, 2019
Dear Jo B, thank you for posting a review on TripAdvisor following you recent visit to the Bexleyheath Marriott hotel leisure club. Please accept my apologies for the situation that occurred. I will following your email speak with the therapist concerned to understand why this was the case and for the delay to the start of your treatment. We would of course much preferred to resolve your concerns prior to your departure from the hotel. If you would be good enough to contact the Spa Supervisor at the hotel we will be more than happy to offer you discount off a future treatment here at the club for the situation that you experienced.
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Fantastic spa facilities and great staff not sure what the name of the man at the reception was but he was great very freindly and helpful. will be coming again very soon. Fantastic customer service!!
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PRICE RANGE
$101 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott kentmarriott bexleyheathkent marriott
LOCATION
United KingdomEnglandBexleyheath
NUMBER OF ROOMS
142
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