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Swiss Diamond Hotel Lugano

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Swiss Diamond Hotel Lugano
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278 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Antwerp, Belgium
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I was in the SDH only for one night - not the first time - it was extremly nice - the staf is very helpfull - the pool and the spa was very much refreshing - i am definitly going back !!!!!! chapeau !!!!!!

Helpful?
Thank mosheneumann
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear mosheneumann, Thank you so much for your great feedback about your stay with us. It is very much helpful to listen to your comments for all of us. I hope to welcome you back in the next future and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

Geneva, Switzerland
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pros: hotel staff is lovely - helpful and prompt in resolving issues and answering questions. Shuttle service to Lugano and the airport is very handy (since this hotel is not close to anything). Bathroom was clearly updated and is quite nice. Cons: carpet is filthy - like 3rd world hostel filthy - no amount of steam cleaning would make this... More 

Helpful?
Thank mircrypt
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear , mircrypt thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I hope to welcome you back in the next future to Swiss Diamond Hotel and in the meantime I wish you all the... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice everything, but check if the spa is open before you plan, they were doing work while we were there. Also, check for how hard your bed is before trying to sleep. Ours felt like sleeping on the ground...

Helpful?
Thank leo s
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Leo s, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope... More 

Island of Malta, Malta
Level Contributor
6 reviews
5 of 5 stars Reviewed August 20, 2016 via mobile

Exquisite is the word to describe this outstanding hotel. Service with a smile. Cleanliness is not notch. Shuttle service superb. Spa is so beautiful and relaxing.To compliment all this, the level of the food is excellent.

Helpful?
Thank Connie S
Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Connie S, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

Despite of being about 15 KM from Lugano center, I wouldn't regret chosen this hotel. The hotel is beautiful by the lake with an excellent restaurants. The view from the rooms rejuvenate your spirit. My family loved the hotel. The only drawback is that there was no coffee maker in our rooms. The hotel staff are very welcoming.

Helpful?
Thank Waleed A
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Waleed A, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope... More 

Pulborough
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 28, 2016

High levels of friendly service here without the slight stuffiness some times associated with this type of hotel.The outside looks a little dour but fear not once inside you will find a traditional well maintained hotel.The main accommodation and breakfast room is separated from the lakeside by a road.on the other side of which and at a lower level are... More 

Helpful?
Thank densilv
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear densilv, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that... More 

England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 22, 2016

Our son lives/works in Geneva and we have had several enjoyable breaks in Switzerland. We have just returned from a most enjoyable break at this hotel where the exterior does not do justice to the Grandeur of the interior. We were allocated a wonderfully/luxurious room (226) overlooking the lake containing every 'comfort' anybody could desire. Although we ate breakfast only... More 

Helpful?
Thank jackoDerbyshire
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Jacko, Thank you so much for your great feedback about your stay with us. It is very much helpful to listen to your comments for all of us. I hope to welcome you back in the next future and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

Bridgnorth, United Kingdom
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 20, 2016 via mobile

On arrival we were delighted to be upgraded to a lake view as the hotel was obviously not full. A slart move on there part as it certainly encourages a return visit. The hotel staff were all very helpful and the quality of the food in the Restaurant in the evening was excellent. Being a 5 star hotel the prices... More 

Helpful?
Thank Peter H
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Peter H, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope... More 

Harrogate, England, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 27, 2016

Short break in Lugano at this hotel. Beautiful location, very friendly and couteous staff. Rooms are gorgeous and very clean. If you can I would upgrade to a lake view. Had breakfasts and an evening meal. Plenty of choices for breakfast which was lovely. Food in the restaurant was excellent, a good menu, beautifully presented, and a little treat given... More 

Helpful?
Thank Jayne B
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Jayne B, Thank you so much for your great feedback about your stay with us. It is very much helpful to listen to your comments for all of us. I hope to welcome you back in the next future and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

2 reviews
5 of 5 stars Reviewed April 22, 2016

The staff were absolutely incredible - there is nothing they didn't do and wouldn't do for you - sometimes without you even asking! Amazing! Rooms were stunning and very large. Views were utterly breathtaking. I can't speak highly enough of this place. The spa was very nice also, as was the restaurant - best lamb I've ever tasted. Pricey drinks... More 

Helpful?
Thank PoppyAusten
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear PoppyAusten , thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled on the enchanting shores of Lake Lugano, this luxurious property offers elegance and charm in a breathtaking location. Behind the impressive façade, the Swiss Diamond Hotel Lugano boasts dining and leisure facilities that rank among the finest in Switzerland. Only 7 km away from the centre of Lugano, the hotel features 3 restaurants serving typical regional, Mediterranean and international cuisine with a wide range of international wines. ... more   less 

Additional Information about Swiss Diamond Hotel Lugano

Address: Riva Lago Olivella, Vico Morcote 6921, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Vico Morcote
Price Range: $199 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swiss Diamond Hotel Lugano 5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Swiss Diamond Resort Olivella
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