We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
10 Portofino Dr, Pensacola Beach, FL 32561-2465
Booking.com
Orbitz.com
Hotels.com
eDreams
FindHotel
ZenHotels.com
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (591)
Room & Suite (511)
Pool & Beach (277)

About

#4 of 10 hotels in Pensacola Beach
Location
Cleanliness
Service
Value
Travelers' Choice
Portofino Island Resort’s two- and three-bedroom beach condo rentals or "Sky Homes" are designed to provide your very own modern, luxury sanctuary while staying naturally connected to the natural beauty of the Gulf Coast. Every room in every Sky Home has a water view. No Sky Home sits below the fifth floor. Spacious and comfortable, each Sky Home is at least twice as wide as a typical beach condo. With private water-view balconies, each is equipped with all the conveniences you’d expect to find in a premier resort, including spacious closets with extra linens and pillows, as well as a dishwasher, washer/dryer and much more. Every room has its own full bathroom plus a half-bath for Sky Home common-area use. Each of Portofino’s five Mediterranean-inspired towers features its own exclusive outdoor pool and revitalizing whirlpool spa, plus covered parking for your convenience. Gaze across the serene waters of Santa Rosa Sound or the Gulf of Mexico from your own private balcony. Relax after a day at the beach over dinner prepared in your fully-equipped kitchen. For an added level of luxury, try our Premier Club Chef-to-You and Spa-to-You services and let our talented chef and experienced massage therapists provide their services in the comfort and privacy of your own suite. Named one of Southern Living’s 10 Best Family-Friendly Beach Hotels in Florida
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness classes
Sauna
Coffee shop
Restaurant
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Boating
Mini golf
Snorkeling
Tennis court
Water sport equipment rentals
Aerobics
Aerobics offsite
Kids club
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
Show more
Room features
Air conditioning
Additional bathroom
Dining area
Private balcony
Coffee / tea maker
Dishwasher
Cable / satellite TV
Flatscreen TV
Room service
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
1511Reviews56Q+A100Room tips
Traveler rating
  • 872
  • 315
  • 143
  • 88
  • 93
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Gia F wrote a review Jul 2021
3 contributions
Re: unit 1705 tower 2. We have been coming to Portofino for the past 10 years . I was never so mistreated in my life as I was today by the manager on duty. We are club members here and we always had great memories at Portofino . But today …. I called to complain I had no closet space because it was cluttered , full of paint cans, broken furniture , old stuff etc . Manager was so rude I don’t know how to start . Manager basically said maintenance would come sometime by “ tonight “ but couldn’t give me a time frame nor give me a call to let me know when they were coming. I explained I needed a time frame because I didn’t want to wait all day / night and didn’t want to leave the unit while maintenance was here , nor leave my daughters alone while some strange man was here . Then I said :” well I guess I have no choice , he can come anytime” I said . We would just leave the unit and enjoy the rest of our day …. Manager said ( very arrogant ):” you do have a choice “—- like , they didn’t have to come … as if I was asking a favor to please remove all the nasty junk from the closets so I could have some space . Told manager I couldn’t stand cluttering . And I didn’t want to spend a whole week like that … but manager kept ignoring and just saying all he could do was to put my complain on their list. so this conversation wasn’t going anywhere, I just said okay and hang up. I want to let you know , the unit wasn’t ready at 3 pm . They said they would text me … but they never did . So we came up around 5. So yes, horrible costumer service . Unit was dirty , disgusting . Still is . Few thousand I could have spent somewhere else . We did call later and just told them not to come . I don’t like strangers in our condo when we are on vacation . So I just ignore the nastiness . Very unsatisfactory service . Unit is outdated . Only a few bad Chanel’s on old TVs . Old DVD player . Everything is old , this place is not worth what they charge . I don’t know if it’s because I have an accent and obviously I am an immigrant that they treated me so badly . But this was definitely the worst experience I have had during my almost 20 years of vacations in US. Also - laundry room is disgusting . Washer and dryer are gross . Have you clean it before use . Blankets in nasty closet aren’t folded and pillows are on closet floor with all the junk . Absolutely horrible .
Read more
Date of stay: July 2021Trip type: Traveled with family
Helpful
Share
Ambassador543089 wrote a review Jul 2021
2 contributions
+1
Upon arrival we noticed the once white living room couch and love seat were no longer white and terribly stained. There were holes in the bathroom filled with sheetrock mud, and left unpainted, loose floor tiles and maintenance towels stored in the master closet, and construction on the balcony. The resort in itself had a lot to offer, but if you want an updated unit…..look elsewhere.
Read more
Date of stay: July 2021Trip type: Traveled with family
Helpful
Share
cindy r wrote a review Jun 2021
2 contributions
Could not have picked a better place. From the beginning of my planning Lia helped me to book the right condo and ensured I was connected with transportation by Freddie. I had have to say her service was top notch. Then when we arrived, Kristi made us smile and Blake made sure we had activities set in our package. All the food and drinks we had were great. Everyone we encountered at the place was friendly and helpful. Trevor was our waiter by the pool and what great service! Massages we worth every penny in the cabana. Property had enough to for us parents to do and plenty to keep young adults happy. 3 bedroom condo was huge and beds very comfy! Never had to wait long for elevator. Shipt delivered our food since we did not have a car. Loved that this place was not near other condos so never felt like we were smooshed with other people on the beach. I cannot say enough about this place. Will go back for sure and will recommend to anyone that needs a trip. If their staff lived in Houston I’d try to hire them ;)
Read more
Date of stay: June 2021Trip type: Traveled with family
Helpful
Share
LaDaria Mckinnie wrote a review Jun 2021
1 contribution1 helpful vote
My family and I visited the resort. Water from the air unit was all over our condo. I reported the issue several times and even requested to speak with the manager. To sum things up I have a swollen knee. The manager will not return my calls and three of my children fell. The maintenance man came and said he’ll be back to clean up the water and never came. I used all of my towels constantly cleaning up the water. We had to dry off with beach towels after our baths. I’m very disappointed.
Read more
Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Share
hokeyslady wrote a review Jun 2021
Greenbrier, Tennessee52 contributions9 helpful votes
We really enjoyed our stay in tower 2! Perfect location to get to either the beach or the pools. We rented the aqua cabana while the kids played in the water park and that was great! We loved both pool areas but the main one with the music going and pool side service , really gave the vacation vibes!! Every staff member was polite, friendly and if we needed help, they were right there! The only downside was the selection of dining options. While the food was good in the Al Fresco area, we wish they had a rotating menu selection. Because these are condos with kitchens, there isn’t breakfast served.
Read more
Date of stay: June 2021Trip type: Traveled with family
Helpful
Share
Previous
123456
PRICE RANGE
$391 - $975 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portofino island hotel, portofino island pensacola, portofino pensacola fl, portofino island resort spa, portofino is resort, pensacola portofino condo, beach pensacola portofino
LOCATION
United StatesFloridaFlorida PanhandlePensacola Beach
NUMBER OF ROOMS
378
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Portofino Island Resort
Which popular attractions are close to Portofino Island Resort?
Nearby attractions include Gulf Islands National Seashore (3.7 miles), Pensacola Beach (4.1 miles), and Pensacola Beach Gulf Pier (3.9 miles).
What are some of the property amenities at Portofino Island Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Portofino Island Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Portofino Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Portofino Island Resort?
Yes, free parking is available to guests.
What are some restaurants close to Portofino Island Resort?
Conveniently located restaurants include Water Pig BBQ, The Grand Marlin of Pensacola Beach, and Red Fish Blue Fish Pensacola Beach.
Are there opportunities to exercise at Portofino Island Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Portofino Island Resort?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Portofino Island Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Portofino Island Resort?
Many travelers enjoy visiting Veterans Memorial Park (8.8 miles), Fort Pickens Area (6.8 miles), and St. Michael's Cemetery (9.2 miles).
Does Portofino Island Resort have any great views?
Yes, guests often enjoy the harbor view available here.