Portofino Island Resort
10 Portofino Dr, Pensacola Beach, FL 32561-2465
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Room & Suite (475)
Pool & Beach (324)
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About
#6 of 22 hotels in Pensacola Beach
Location
4.6
Cleanliness
4.3
Service
4.2
Value
3.9
Portofino Island Resort’s two- and three-bedroom beach condo rentals or "Sky Homes" are designed to provide your very own modern, luxury sanctuary while staying naturally connected to the natural beauty of the Gulf Coast. Every room in every Sky Home has a water view. No Sky Home sits below the fifth floor. Spacious and comfortable, each Sky Home is at least twice as wide as a typical beach condo. With private water-view balconies, each is equipped with all the conveniences you’d expect to find in a premier resort, including spacious closets with extra linens and pillows, as well as a dishwasher, washer/dryer and much more. Every room has its own full bathroom plus a half-bath for Sky Home common-area use. Each of Portofino’s five Mediterranean-inspired towers features its own exclusive outdoor pool and revitalizing whirlpool spa, plus covered parking for your convenience. Gaze across the serene waters of Santa Rosa Sound or the Gulf of Mexico from your own private balcony. Relax after a day at the beach over dinner prepared in your fully-equipped kitchen. For an added level of luxury, try our Premier Club Chef-to-You and Spa-to-You services and let our talented chef and experienced massage therapists provide their services in the comfort and privacy of your own suite. Named one of Southern Living’s 10 Best Family-Friendly Beach Hotels in Florida
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness classes
Sauna
Coffee shop
Restaurant
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Boating
Mini golf
Snorkeling
Tennis court
Water sport equipment rentals
Aerobics
Aerobics offsite
Kids club
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Dining area
Private balcony
Coffee / tea maker
Dishwasher
Cable / satellite TV
Flatscreen TV
Room service
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Hotel links
Location
10 Portofino Dr, Pensacola Beach, FL 32561-2465
Portofino Island Resort
Getting there
Car recommended
Grade: 40 out of 100
40
Pensacola Regional Airport
11 mi•
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Ft. Walton Beach Airport
34.4 mi•
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Rental Cars
73 Restaurants
within 5 miles
1550Reviews62Q+A100Room tips
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We won’t stay anywhere else! We booked from a website, and didn’t know what we were walking into. We pulled up to this gorgeous resort, walked into a beautiful reception area, was greeted by the kindness people, they gave us all the info we could get about what always available. Then we went to our tower, found where we’re parked, and walked into paradise. The view breathtaking. The condo was basically sound proof, and amazing. The balcony overlooked the gulf, we could see hear and smell the ocean. The property was immaculate, they was always someone working to improve things. The staff was so kind no matter where we went. We booked a massage. I would book many more, it was so relaxing, again the staff was so kind! My husband and I have talked about buying a condo on the resort because we had such a great experience! If you get the chance to stay here…DO!!!!!…
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Oct 6, 2023
Hi Raeanne! We are thrilled to hear about your experience! It sounds like many wonderful memories were made during your stay with us. Thank you for choosing Portofino Island Resort as your vacation destination. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
we wanted a resort with a great pool scene and this did not disappoint! There are two pools at the Lifestyle Center (and one is strangely heated even when it is 100 degrees out...) and they have a bar and outdoor restaurant right there at the pool. You can walk over and order or they servers will come to you. I was very impressed with how good the food was and how attentive the servers were. We never waited forever to place an order or for an order to show up. We also wanted a big condo so our family could spread out and the condo was very nice and spacious. The beach was a quick ten minute walk (we were in tower 4 which was so perfect because it was right next door to the lifestyle center) and the beach was so pretty and not overcrowded as this portion of the beach is far away from the main part. Arriving was a little rough because we arrived early and I figured that there would be somewhere air conditioned to wait for our room and NO, if you have kids, there is not any place like that because the kids are not allowed up in the spa which is the only inside place to sit. I had read about the starbucks and the pizza restaurant and the Coastal restaurant and the al fresco restaurant and I figured that there would be somewhere indoors to sit and there is not. So, if you check in early and you need to get out of the sun, go back to the pier and go to a restaurant or shopping. The lifestyle center is really like a hallway through a building on your way to the pool. The Coastal restaurant is not open mid afternoon and nothing else (other than the spa) has seating. The starbucks is a very abbreviated menu available from the VERY small market. The Market is really the size of a large elevator so do not expect to buy a lot of stuff there. They had a very small amount of soda and some wine and small bottles of liquor and some super small sized travel packs of this and that but they did not have regular sized bags of chips, crackers, cookies etc. I went down to see if they had any shampoo (the ones in the room are tiny if you will be washing your hair daily) and they did not have anything like that. Bring your own! Beach and pool towels are not provided so pack your own. If you are not renting a car, be aware that uber is not plentiful so you may have to wait a bit. We never had to wait over 20 minutes so that was not too bad but on our checkout day when our scheduled ztrip never showed up to take us to the airport (grrrr) uber was also not available so my takeaway is that you can't really rely on uber here (or ztrip!). The front desk has some names of locals that run cab services so be sure to use one of them to set up ride back to airport! We never used the trolley to get to the pier (it runs from 4 to midnight) but it looked like a good option. Overall, we had a great time, the food from Al Fresco was incredible every single time we ordered from their fairly large menu, and the service was great!…
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Date of stay: June 2022
Value
Location
Service
Room Tip: Tower 4 had a great view of the main pool and the bay!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Aug 8, 2022
Hi Pharmerjill - Thank you for your review. We are thrilled to hear that you enjoyed your stay with us. Please come back and see us again next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pool, amenities, gym and views are pretty good overall. The elevators are very fast which is good when you are on a higher level but that is about there it ends. The mixed drinks are pretty weak and the service and customer attention at the restaurants is non-existent. This is a very nice property with multi-million dollar units and people who have money. They need to meet basic expectations for the level of client.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Oct 2, 2023
Thank you, Marlon! We appreciate you taking the time to leave us a review of your recent experience at Portofino Island Resort. We appreciate the honest feedback and will take this to our management team to address internally. Our guest experience is our top priority! Please come back and see us again next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Resort and Employees were GREAT Specially Keaira at the check in desk. now as for the unit we stayed in which is Managed by Vacasa Unit 1-902 was very poorly maintained, doors to balcony didn't lock and main slider was very hard to open and close, master bath had a whirlpool tub that had no drain stopper so it was unusable, master bath hair dryer doesn't work either. Furniture worn and even kitchen faucet handle fell off when turned on, door from second bedroom to balcony when opened door knob fell off plus door wouldn't lock. When we arrived our reservation wasn't here yet Vacasa the Management company for this unit failed to send to the Resort our confirmation, it took an hour on the phone with Kim at Vacasa to finally get the reservation confirmation sent to The Resort. As I mentioned above Keaira the Resort check in clerk was very helpful and assisted to make this time a little less stressful but no thanks from Vacasa Management. I would definitely never recumbent them. …
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Date of stay: September 2023Trip type: Traveled as a couple
Location
Service
Room Tip: I would contacting the Resort Directly for Reservations
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Sep 22, 2023
Thank you for booking your stay at Portofino Island Resort. We appreciate you bringing your concerns to our attention and we are sorry to learn about your recent experience. We understand the expectation and importance of having accommodations that are well maintained. As you have stated, your reservation was not booked directly with Portofino. Unfortunately, we do not manage the unit you were staying in. We recommend notifying Vacasa of the details of your experience as they will be able to assist you further. We hope that you will give our resort another chance and that you will consider booking directly with Portofino in the future. To learn more about the benefits of booking direct, please click here: https://www.portofinoisland.com/resort-overview.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They have everything you need for a vaca in one place; pools, restaurants, exercise equipment, water fun for kids, beach set ups, bike rental, Blue Angel cruise Its all there. You can drive into Navarre or Pensacola in 30 minutes or less for shopping or restaurants
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: One cover parking space for each unit. Extra parking available in the lot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Sep 5, 2023
Thank you, Sandy! We appreciate you taking the time to leave us a review of your recent experience at Portofino Island Resort. Please come back and see us again next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My whole family had a wonderful time at the Portofino Condo Resort. Our condominium was in Tower 5, #1103, and we were impressed by the cleanliness and modern amenities. The view of both the ocean and the sound was also beautiful! All of the service staff we met were friendly and very helpful. You’ll also enjoy how quiet, clean and unspoiled the beach there is as well. Highly recommend! Paul L.
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Date of stay: July 2023Trip type: Traveled with family
Room Tip: This condo (Tower #5, #1103) has the best views, especially at sunset.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Jul 26, 2023
Hi Paul! We are thrilled to hear about your experience! Thank you for choosing Portofino Island Resort as your vacation destination. Please come back and see us again soon. 🌴☀️🌊
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Had a wonderful time with kids & and grandkids. Pools are perfectly set up for fun for young kids and adults. Safe, clean, rinse off showers, enclosed, access with unit key. Highly recommend. Gorgeous views in every direction. Breezes on balconies. Notes: Our unit had no beach towels. TV in every room. No games, puzzles, etc. Rides tobAirport for early flights are nonexistent. Concierge recommended "Freddy the Transporter", a lifetime resident of Pensacola, ex military. Freddy had the best playlist of 300 oldies. Freddy and I sang along with his Playlist. Freddy's reliable, fun, knowledgeable, and, without him, you won't catch that 7:35 am. flight. 850-501-4448 Investigate limitations of golf carts before you rent. The usable area is quite small, restricted. Only 1 load of dishwasher soap provided. No cleaning/wipe supplies. No vacuum but a ton of free sand. Outstanding place for family get together. …
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Date of stay: July 2023Trip type: Traveled with family
Room Tip: Go shelling based on tides. Ask locals for best spots. Some stinging jellyfish in Gulf, even in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Jul 5, 2023
Hi Sheridano! Thank you for choosing Portofino Island Resort as your vacation destination. We appreciate you taking the time to write a review and share your feedback with us. We are so glad you and your family enjoyed your stay. Please come back and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Just uploaded some pics. Bldg 1 unit 801 was awful. Asked 2 people for help, one said couldn’t help us other said they would help took cell, never helped. Balcony furniture broken and unusable. Curtains stained and broken in all rooms. Dishwasher leaked. Stains on beds/bedding. I could go on. Just warning.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Jun 30, 2023
Hi Daniems - we are sorry to hear about your experience with us. We would like to learn more about your concerns to see how we can help. At your earliest convenience, please email a good contact number and the name that reservation was booked under to marketing@premierisland.com. If you would like to speak with a member of our team directly to further discuss the details of your stay, please give us a call at 850.916.5000.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed with family who are “owners” at the property. Beautiful views, clean and well-tended property, pleasant and helpful staff. The Gulf Beach staff guys were so friendly. Loved the option of Gulf, soundside, or pool. Also did the Dolphin Cruise. Chandler, Frannie and Brandon were knowledgeable and personable.
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded May 9, 2023
Thank you for choosing our resort as your vacation destination. We appreciate your review and feedback. It sounds like many wonderful memories were made during your stay with us. Please come back and see us again soon. 🌴☀️🌊
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We have always wanted to stay at the Portifino and this trip we finally got our chance. I am so glad we decided to stay. The resort was very nice and clean. It was a little of a walk from the condo to the beach, but it wasn't too bad. I would recommend staying in towers 1 or 3 to be closer to the gulf beach. There are a ton of activities for everyone from kids to adults. We enjoyed our time on the beach with chair service. We also rented the Moke and drove through the seashore! All the staff was very nice and friendly! We will definitely be back.
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: Go during the off season, less people!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded Apr 27, 2023
Hi! We are thrilled to hear about your experience! It sounds like many wonderful memories were made during your stay with us. Thank you for choosing Portofino Island Resort as your vacation destination. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Pensacola Beach area.
PRICE RANGE
$358 - $483 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portofino island hotel, portofino island pensacola, portofino pensacola fl, portofino island resort spa, portofino is resort, pensacola portofino condo, beach pensacola portofino
LOCATION
United StatesFloridaFlorida PanhandlePensacola Beach
NUMBER OF ROOMS
378
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Claim Your ListingPORTOFINO ISLAND RESORT - Updated 2023 Prices & Hotel Reviews (Pensacola Beach, FL)
Frequently Asked Questions about Portofino Island Resort
Which popular attractions are close to Portofino Island Resort?
Nearby attractions include UFO's Pensacola Beach (3.7 miles), Gulf Islands National Seashore (3.7 miles), and Pensacola Beach (0.2 miles).
What are some of the property amenities at Portofino Island Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Portofino Island Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Portofino Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Portofino Island Resort?
Yes, free parking is available to guests.
What are some restaurants close to Portofino Island Resort?
Conveniently located restaurants include Water Pig BBQ, Red Fish Blue Fish Pensacola Beach, and Native Cafe.
Are there opportunities to exercise at Portofino Island Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Portofino Island Resort have an airport shuttle?
Yes, Portofino Island Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Portofino Island Resort?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Portofino Island Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Portofino Island Resort?
Many travelers enjoy visiting Fort Pickens Area (6.8 miles), Veterans Memorial Park (8.8 miles), and St. Michael's Cemetery (9.2 miles).