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Hilton Pensacola Beach

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GreenLeadersSilver level
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12 Via de Luna Drive, Pensacola Beach, FL 32561
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1,705 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Pensacola Beach
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Showing 1,685: English reviews
1 review
5 of 5 stars Reviewed September 24, 2015 via mobile

Stayed with a friend who was on business and although the hotel is undergoing some renovations, the staff more than made up for it in hospitality. Being by myself for most of the day...I never felt alone. From the hostesses at the restaurant to the ladies making the Starbucks in the mornings. No one was ever too busy to take... More 

Helpful?
Thank Shelley m
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Shelley m, Thank you so much for sharing your wonderful experience at the Hilton Pensacola Beach. I loved the fact that while your friend was on business, that you were able to enjoy the hotel and that our staff made you feel welcome and at home. Our renovations is our effort to make changes in our facilities and will... More 

St Augustine, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 23, 2015

The concierge and welcome crew were top notch. Beyond that, this place is worn and tired. The view is the only thing making me ok with the money I paid for the room. The bed and carpet was worn. Linens were just ok. Bathroom had no ventilation and would stay wet for hours after someone took a shower. The room... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Robert O
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Robert O, We appreciate your most valuable feedback of your experience at the Hilton Pensacola Beach. Thank you for recognizing our Concierge staff and the "top notch" service they provided you. I do apologize for the disappointment you had and challenges with the bed, carpet, bathroom, and furnishings. I will assure you that we will making changes. We look... More 

Pensacola, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2015 via mobile

My family and I visited and just loved our Gulf view and friendliest service! DONT forget to visit h20 GREAT SUSHI AND SUPERIOR SERVICE THANKS ANTHONY for recommendation! Great bushwhacker and the pool is just unforgettable !! We definitely will be back every summer!

Helpful?
1 Thank pShanA82
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear pShanA82, Thank you so much for this wonderful review of your experience at the Hilton Pensacola Beach. We strive to provide you, our Guest, with "excellent service." Our staff is one of the most friendliest and engaged team members in the industry. Anthony is definitely the best! We look forward to your next visit to our area. Please enjoy... More 

Madison, Wisconsin
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 22, 2015

I stayed in the one room tower. I had a nice balcony. Hotel is in a great location. My room was typically appointed for Hilton properties and comfortable. The salt air can be devastating to properties, but the maintenance here seemed ahead of the curve. I had a problem with my room being made up one day....I asked several times.... More 

Helpful?
1 Thank Peter B
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Peter B, We appreciate you sharing your experience and providing us with this wonderful feedback. I apologize for not servicing your room consistently, and this has been brought to the attention of our Housekeeping staff. Sometimes you have challenges with team members but should never affect the level of service we provide. We look forward to your next visit.... More 

Tampa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2015

My Wife and I stayed at the Hilton Pensacola Beach for a conference & an additional night. The hotel itself is great. It is in a wonderful location and everything about the trip is fantastic. The only complaint was that the "Complimentary" Wi-Fi was slow & the connection was intermittent. Hopefully soon it will be fixed, but dont let this... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Christophe S
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Christophe S, Thank you for such a wonderful review of our experience at the Hilton Pensacola Beach. I apologize for the issues you had with the internet and we will definitely make this better for you for next time. I am so happy that you and your wife had a great time. We look forward to your next visit.... More 

Clermont, Florida
2 reviews
3 of 5 stars Reviewed September 21, 2015

Stayed here for a conference I was attending. Great view of ocean and pool area. Friendly staff. Carpet remained wet the entire week and was smelly. Walls and furniture were dirty. Water backed up in tub when showering.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Deborah C
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Deborah C, We appreciate your very valuable review of your recent stay with us. I apologize for the challenges with the carpet and the tub. This is absolutely inexcusable and we will do better with this. It has been brought our Housekeeping staff's attention. The view from our rooms are spectacular and the emerald green water and sugar white... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 20, 2015 via mobile

Had to come to Pensacola on Sun for a work meeting on Sunday. I had a great experience checking in with Brittany at the front desk. My Room was clean and had an amazing view facing pool and ocean from room 528. Pool bar had football games on and great cocktails. Food was delicious! Hotel supplied towels for beach &... More 

Helpful?
2 Thank Cristina H
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Cristina H, We appreciate you taking the time to share your experience at the Hilton Pensacola Beach. I am so glad that you were able to enjoy our facilities and your room while on business. Brittany is absolutely a superstar and enjoys taking care of you, our Guest. Our Food and Beverage offerings add so much value to your... More 

Knoxville
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 20, 2015

I stayed here for a conference. I opted for the "sound view" room since I would not be in the room often. You could see the sound from the room and also the parking lot. The room was spacious, clean. It was nice to have a mini fridge in the room. Check in was fast and Allison was very nice... More 

Helpful?
1 Thank turtleNP
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear turtle NP, Thank you so much for not just providing us with this wonderful feedback of your experience at the Hilton Pensacola Beach, but to also recognize the staff. They enjoy taking care of you, our Guest, and appreciate the wonderful compliment. Our soundside rooms has a beautiful view of the intercoastal waterway and I agree that the rooms... More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 20, 2015

An ideal place to have a beach vacation. But the beach does not belong to the hotel and the facilitates in the beach are third party owned and they charge $5-$7 an hour for a pair of lounge chairs. The people are very friendly and courteous. In my experience, I have never seen such a cheap bed frame and a... More 

Helpful?
Thank Satyanarayan D
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Satyanarayan D, Thank you for taking the time to write this most valuable review. Pensacola Beach is a public beach and the beach rental vendor takes great care of not just the Guests at the Hilton but all the other surrounding hotels. They are very friendly and accommodating. We have looked into the bed frames and cribs and appreciate... More 

Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 20, 2015

This hotel is right on the beach and has an awesome pool area. Great for families and couples alike. Shower was wonderful and the room was clean and comfortable. A little higher price than Iike to pay but location matters and this is a great location!

Helpful?
1 Thank Lynn W
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Lynn W, We appreciate your great review of our hotel during your most recent stay. I am glad that you found you room to be both comfortable and clean. I agree that our proximity to the beach, shopping, other restaurants and bars, and other activities, makes it so convenient for our Guests. We look forward to your next visit.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
H2O Cajun Asian Grill
H2O Cajun Asian Grill
Cuisines: American, Sushi, Gluten Free, Japanese, Cajun & Creole, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
At our beachfront hotel in Pensacola Beach, Florida – recently named No. 5 of all U.S. beaches by TripAdvisor – we treat every guest to an extraordinary experience, from the minute you check-in to the moment you check out your private Gulf front balcony. All of our stylish and comfortable rooms come with a view, because there’s water in every direction – whether you’re looking at the Gulf of Mexico or the Santa Rosa Sound. Even our wide-open lobby feels aquatic – decorated in shades of blue, with glass chandeliers like floating bubbles and floor-to-ceiling windows overlooking our pool deck, which leads to the beach. Which leads to the beach … there is so much to do here, whatever you like to do. Relax. Dine. Swim. Shop. Explore. Pensacola Beach and the inland City of Pensacola are home to beautiful scenery, exciting arts and culture, interesting history, boundless outdoor adventure and culinary delights to please any palate. We’re located on one of the world’s whitest beaches, in the center of everything. When you stay with us, you’re within walking distance of the most popular local restaurants and attractions. We’re also the best place on the island to host your meeting, special event or beach wedding. ... more   less 

Additional Information about Hilton Pensacola Beach

Address: 12 Via de Luna Drive, Pensacola Beach, FL 32561
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range: $174 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pensacola Beach 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
Pensacola Hilton
Hilton Garden Inn Beach Pensacola
Hotel Style:
#1 Green Hotel in Pensacola Beach
#5 Business Hotel in Pensacola Beach
#6 On the Beach Hotel in Pensacola Beach
#6 Family Hotel in Pensacola Beach
#6 Romantic Hotel in Pensacola Beach
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