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Hilton Pensacola Beach

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Hilton Pensacola Beach
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1,769 Reviews from our TripAdvisor Community

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Showing 1,748: English reviews
Jonesboro, Georgia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 7, 2016

Property was very nice. Pool area was nice, but main pool was too cold for anyone to swim. Pretty sure this won't be an issue in the summer, but for 74 degrees in December it was. The view of the gulf was amazing! Close walking distance to restaurants and a few shops. Customers service was mostly good, but their were... More 

Helpful?
Thank Lemeail C
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Lemeail C., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you found our property to be nice and conveniently located with spectacular views of the Gulf of Mexico. Thanks for staying with us and we look forward... More 

Butte, Montana
1 review
5 of 5 stars Reviewed January 6, 2016

Javonte saved us! My husband realized 10 minutes before he was being picked up for an important job interview that he had forgotten to pack a tie. When I went to the front desk to ask if there were any spares, Javonte took his own tie off and gave it to us. Thank you!!! Also, the view from the room... More 

Helpful?
Thank Emily S
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Emily S., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear about your wonderful experience with our guest representative, Javonte. He truly goes above and beyond to make sure every guest is valued and cared for. I hope... More 

Sarasota
Level Contributor
80 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed January 5, 2016

I travel often throughout the world and this is the first time I have ever been fearful of my safety in a hotel. I was recently there on business and was in the tower in a double queen suite on an upper floor. In the middle of the night, I heard a commotion and the sound of someone trying to... More 

Helpful?
1 Thank FBINA
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear FBINA, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so sorry to hear that your experience staying with us was unsatisfactory. Both the engineering department and our housekeeping department has been notified regarding your comments so that we can provide a... More 

Foley
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed January 5, 2016

Mattresses need to be replaced--very uncomfortable. Pillows are too soft. One pillow places your head to low and two pillows places your head too high. One elevator broke during our stay and caused us to wait for 15 minutes before we could get on the remaining one because everytime it came to our floor it was packed jammed with people.... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chick751
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Chick751, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so sorry to hear that your stay was unsatisfactory. Thanks for your feedback regarding the mattress, pillows, and elevators. We are in the process of renovating the property so that we can... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 5, 2016 via mobile

I've seen several very good reviews here, and stayed here 6 nights over the holidays based on those reviews. In our case, every night something was missing, most of the time it was towels or toilet paper, sometimes coffee and creamer, or the key cards wouldn't work. The second night, there was no maid service at all. I was in... More 

Helpful?
3 Thank Jjoelex
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. We appreciate your loyalty as a Diamond member and are very sorry that you were unhappy with your stay. I apologize for the lack of supplies and service provided during your stay. These are not our... More 

Alabama
Level Contributor
162 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Another great stay, with a nice upgrade to Junior Suite on 12 floor. Great view. It was cold and wet but we still got on the beach each day. Spent time in room overlooking the beach. Very relaxing. Great price for room and enjoyed free breakfast with honors status. Great welcome and super staff. Special help from valet staff and... More 

Helpful?
Thank ScotinAlabama
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear ScotinAlabama, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear that you found your visit to be relaxing in our Gulf-front Junior Suite. Thanks for your kind words regarding our great rates, our friendly staff, and the complimentary... More 

Marietta, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 3, 2016

We stayed here for one night in late December with family. The hotel is right on the gulf, and has both an indoor and outdoor pool. It was too cold for the outdoor pool, but it looked like it would be fun for families and kids in the warmer months Rooms are large and clean and lobby has a nice... More 

Helpful?
Thank Joe C
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Joe C., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear that you enjoyed your visit. I'm glad that you had an opportunity to taste some of our delicious coffee and pastries from Butler's Pantry, our on-site coffee... More 

Southeast Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

I'm simply blown away by the staff of The Hilton Pensacola Beach. We asked to extend our stay during a holiday period and everyone from housekeeping to the front desk went out of their way to accommodate our request. We extended our visit in part because the junior balcony suite was too nice to leave! Sushi bar was great, too.... More 

Helpful?
1 Thank BobinTexas
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear BobinTexas, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy to hear that our staff went above and beyond to accommodate you during your stay. We are lucky to have a great team here at the Hilton. Thanks for your... More 

1 review
5 of 5 stars Reviewed December 30, 2015 via mobile

Me and my three kids had a wonderful stay at the Hilton despite some bad weather. Our room faced the Gulf of Mexico with a nice patio & chairs. The room was clean and comfortable for 4. We were near many great restaurants & the pier! Had a fantastic dinner across the street at Red Fish Blue Fish using a... More 

Helpful?
Thank Jennifer g
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Jennifer g., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so happy that you and your three kids enjoyed your visit. Thanks for your compliments regarding our clean and comfortable Gulf-front rooms. We are also delighted to hear that you were... More 

Edwardsville, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 30, 2015

Very nice hotel, clean and very close to the beach. The Gulf view room is the best. However I did not give a 5 star because the cleaning staff were annoying! Although I hanged the "do not disturb" sign on the door, the hour before I check out, one came and knocked the door! I was in the bath so... More 

Helpful?
Thank civilfbg83
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear civilfbg83, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you liked our Gulf-front location and that you found our property to be nice and clean. I am so sorry to hear that you were disturbed by our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
H2O Cajun Asian Grill
H2O Cajun Asian Grill
Cuisines: Caucasian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
At our beachfront hotel in Pensacola Beach, Florida – recently named No. 5 of all U.S. beaches by TripAdvisor – we treat every guest to an extraordinary experience, from the minute you check-in to the moment you check out your private Gulf front balcony. All of our stylish and comfortable rooms come with a view, because there’s water in every direction – whether you’re looking at the Gulf of Mexico or the Santa Rosa Sound. Even our wide-open lobby feels aquatic – decorated in shades of blue, with glass chandeliers like floating bubbles and floor-to-ceiling windows overlooking our pool deck, which leads to the beach. Which leads to the beach … there is so much to do here, whatever you like to do. Relax. Dine. Swim. Shop. Explore. Pensacola Beach and the inland City of Pensacola are home to beautiful scenery, exciting arts and culture, interesting history, boundless outdoor adventure and culinary delights to please any palate. We’re located on one of the world’s whitest beaches, in the center of everything. When you stay with us, you’re within walking distance of the most popular local restaurants and attractions. We’re also the best place on the island to host your meeting, special event or beach wedding. ... more   less 

Additional Information about Hilton Pensacola Beach

Address: 12 Via de Luna Drive, Pensacola Beach, FL 32561-2004
Location: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range: $132 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pensacola Beach 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
Pensacola Hilton
Hilton Garden Inn Beach Pensacola
Hotel Style:
#1 Green Hotel in Pensacola Beach
#5 Business Hotel in Pensacola Beach
#6 Family Hotel in Pensacola Beach
#6 Romantic Hotel in Pensacola Beach
#7 On the Beach Hotel in Pensacola Beach
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